Nearby points of interest

  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi
  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi

Nearby points of interest

  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi
  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi

About Tai Pan

In Chinese culture, a Tai-Pan is an individual who shines above all in their field. At Tai-Pan, we believe in the constant pursuit of culinary excellence. From our menu, celebrating Hong Kong-style Cantonese cuisine, to the fine ingredients we use, to our thoughtful preparation and presentation, we strive to deliver an experience befitting a Tai-Pan – one that shines above all else.

560 Waverley St
Palo Alto, CA 94301
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Dining Style:
Casual Elegant

Cuisines:
Chinese, Asian

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:30pm; Dinner: Sunday - Saturday: 5:30pm - 9:30pm; Brunch: Saturday - Sunday: 11:00am - 3:00pm

Cross Street:
University Ave.

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 329-9168

Website:
http://www.taipanpaloalto.com/

Parking Details:
There is a 100-space public parking lot adjacent to the restaurant

Private Party Facilities:
We have a private dining room that can accommodate 14 - 40 people.

Private Party Contact:
Christopher Chan: (650) 329-9168

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Tai Pan Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.6

service

4.2

ambience

4.3

value

4.1

Noise

Moderate

88% would recommend it to a friend

Business Meals (8)
Good for Anniversaries (7)
Great for Lunch (7)
See All
Special Occasion (7)
Sunday Lunch (7)
Authentic (7)
Good for Groups (6)
Good for a Date (5)
Quiet Conversation (5)
Great for Brunch (4)
Comfort Food (4)
Neighborhood Gem (4)
Tasting Menu (4)
Worth the Drive (4)
Good for Birthdays (3)
Spicy (3)
Good Vegetarian Options (3)
Casual (2)
Fit for Foodies (2)
Fun (2)
Pre/post Theatre (2)
Romantic (2)
Kid-friendly (2)
Afternoon Tea (1)
Bar Seating (1)
Vibrant Bar Scene (1)
Creative Cuisine (1)
Disabled Access (1)
Gluten Free Options (1)
Healthy (1)
Paleo Friendly (1)
Tapas (1)
Cozy (1)
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577 reviews
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vip
 (San Francisco)·Dined 2 days ago

Great dim sum but it doesn’t seem to matter if you have a reservation or not. The last two times we had to wait 30 min for our table along with everyone else waiting without a reservation.... and they don’t apologize.

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food5
ambience3
service3
value4

 
 (San Francisco)·Dined 4 days ago

We'd been here a few years back and recalled in was a positive experience.....and they even exceeded our high expectation this time around. The first thing that strikes you about Tai Pan is the beautiful decor.....definitely many levels above most Chinese restaurants. The menu is huge and varied, our server was knowledgable and helpful, and the entrees were delicious. We loved the clear-glass lazy Susan, and everyone in our party got a taste of everything. A thumbs up!!!

Tags: Fun, Good for a Date, Pre/post Theatre, Quiet Conversation
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 19, 2017

Nice place, a bit pricey, but overall good. Food came quickly, our service was very good, and the dishes are creative.

Tags: Creative Cuisine, Bar Seating, Sunday Lunch
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food4
ambience5
service5
value3

 
 (San Francisco)·Dined on November 4, 2017

Dim sum was a little pricey, but very fresh. Servers changed plates and replenished tea as needed, and promptly. Great variety for dim sum. I would recommend.

Tags: Special Occasion, Good for Anniversaries, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
 (San Francisco)·Dined on October 29, 2017

Located on a quiet corner, one block off bustling University Ave, there is a casual elegance about this restaurant. As we walked in, we were greeted with a broad, well-stocked, but otherwise quiet, bar. The hostess walked us in to a larger dining area with muted lights and extensive Chinese artwork, giving the feel of an aristocratic parlor room. So far, so good.

Unfortunately, the hostess seemed somewhat indifferent, and glancing around the room, shrugged her shoulders and asked us to sit at a table that seemed to be extending into the busy walkway. Politely, we accepted and sat down, but immediately felt a cold draft coming from the open door facing the bar, and street outside. Uncomfortable, we asked to move, to which our hostess agreed distractedly.

As we sat down and looked through the menu, no one came by to offer us water or hot tea. Eventually, another server came to take our order, and answered some of our questions, but once again, the demeanor was one of disinterest. While the restaurant was more than half full, it was by no means, bustling with activity so this repeated, casual disinterest from the serving staff was puzzling and disappointing.

What redeemed the evening for us was the quality of food. The Shanghai dumplings were hot and juicy, served with an oddly sour ginger pickle in red coloring. The Spice Lamb in XO sauce was very flavorful, with plentiful leeks as accompaniment. The Singapore vermicelli was a bit too thin and muted in flavor to make an impact, but was a reasonable companion to the meal.

As the evening lengthened and the restaurant emptied, the quality of service did not improve. We did not care to linger for desserts, deciding instead to stroll University Ave where we found am impressive micro-creamery, Scoop, serving a delightful French Violet sundae!

Overall, we enjoyed the quality of the food and the artistic ambience, but the service let us down enough that we are unlikely to return.

Tags: Comfort Food
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food4
ambience3
service2
value2

 
·Dined on October 20, 2017

As a visitor from Hong Kong, I can say it is a high quality Hong Kong dim sum restaurant.

Tags: Sunday Lunch
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food5
ambience4
service5
value4

 
 (San Francisco)·Dined on October 10, 2017

We came here for my wife's birthday with 2 small children in tow. The food was excellent, especially their dim sum! The service was still good considering our kids were a handful (as usual). Nonetheless, everyone enjoyed their authentic and delicious food, while I took advantage of their full bar (Macallan 12). Keep in mind that the dining atmosphere is more serious and quiet than your typical family-friendly or happy hour eateries. If you're craving good Chinese food in an upscale-ish ambiance, this is the place for you.

Tags: Authentic, Good for Groups, Good for Anniversaries, Good for a Date, Special Occasion, Spicy, Tapas, Comfort Food, Business Meals, Romantic, Fit for Foodies, Quiet Conversation, Sunday Lunch, Worth the Drive, Good for Birthdays, Neighborhood Gem
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food5
ambience4
service4
value5

vip
 (Tampa)·Dined on October 9, 2017

It was so delicious - one of the best Chinese meals I have had! Thank you!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on October 3, 2017

Good food but can find equally good food at lower prices

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food4
ambience5
service4
value4

vip
 (San Francisco)·Dined on October 2, 2017

We continue to try this restaurant hoping for improvements. There are no description of dishes just the names. Wait staff cannot describe dishes adequately or in a friendly unhurried manner. Cocktails are very weak, almost taste watered down. Sometimes food too fast then a long wait period within the same visit. Many of the dishes are very good, but the overall experience so disappointing it overshadows the tasty dishes. I guess they don't care. We will wait, then reluctantly, probably, try again. Sorry I cannot be more positive.

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food3
ambience2
service1
value2

vip
 (San Francisco)·Dined on September 30, 2017

Although we made a reservation, we waited 15 minutes before being seated. We were seated in a private room with a family who seemed to be celebrating. It felt odd to be seated in a private room with an event going on. The appetizers arrived late, as soon as the appetizer(s) arrived within minutes the food arrived. The waiter literally stopped by three times. On one occasion he expressed dissatisfaction with the server, a young girl. The food was authentic, hot, tasty, and enough to share. The wine was expensive and the quality low.

Tags: Authentic
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food5
ambience1
service3
value2

 
 (San Francisco)·Dined on September 25, 2017

We got there when the restaurant just opened. It was a little cold, the staff was very good about changing our table not under the vent. Overall, the food is good, but a little pricey.

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food4
ambience4
service4
value3

 
·Dined on September 23, 2017

The food was so amazing. We considered driving back the next night from San Francisco to eat it again. All of the dishes were so amazing. I had a pineapple chicken dinner and it was served in a hollowed out pineapple. I wish this was a chain so I could have it again.

Tags: Worth the Drive, Authentic, Healthy
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on September 19, 2017

A wide variety of Dim Sum keeps us coming back. Fine service and comfortable setting.

Tags: Good Vegetarian Options, Great for Lunch, Spicy
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on September 16, 2017

Food was good but a bit more $$$, but the quality is there.

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food4
ambience3
service3
value3

 
 (Orlando)·Dined on September 16, 2017

The food is very good. Especially Beef Chow Mien, crab soup

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food5
ambience4
service4
value4

 
 (San Diego)·Dined on September 13, 2017

$80 for corkage fee ? first time get charged this much

Tags: Vibrant Bar Scene
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food4
ambience3
service4
value1

 
·Dined on September 13, 2017

The parking lot in the back of the restaurant has burglary every evening. Besides that everything like the food, services are all very good.

Tags: Business Meals
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on August 22, 2017

Peking Duck appetizer was excellent. I would go back just for this and order the Peking Duck entree. The other dishes (lemon chicken and oxtail Pinot noir) were good but not exceptional.

Prices are very reasonable but rice and tea are extra.

Service is ok; no problems but also not refined.

Ambiance is quite good; white tablecloths and cloth napkins and it's quiet enough to enjoy conversations with your dining partners.

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food3
ambience4
service3
value4

 
·Dined on August 17, 2017

Upscale interior with pleasant ambience and not too noisy. The food was pretty good - a few wow items, and some underwhelming ones. Big disappointment was the service - hard to get attention, and then it was a bit abrupt/impatient when you got it.

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food4
ambience5
service2
value3

vip
 (San Francisco)·Dined on August 15, 2017

Go there often and have favorite dishes. It never disappoints.

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food5
ambience5
service4
value5

 
 (San Francisco)·Dined on July 30, 2017

Great meal - you can tell they use quality ingredients.

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food5
ambience5
service5
value4

vip
 (San Francisco)·Dined on July 27, 2017

Very noisy at dinner. Hard to converse.
The food was good, but not as good as on previous visits. Salt & pepper chicken wings (our favorite dish) - we got two orders, both overcooked and disappointing.

Tags: Neighborhood Gem
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food3
ambience2
service4
value3

vip
 (San Francisco)·Dined on July 26, 2017

I'm a frequent diner and have organized a business lunch meetings there frequently. Food is always good and consistent. Service needs improvement however. Servers should at least pour the tea when it was first. They don't need to refill the cups but at the beginning, they should start the round. This will be an ice-breaker and help with a usual awkwardness at the meeting. Also, many times, I had to ask for utensils such as knives or spoons and it took too long or I had to ask at least three times to get them.

Tags: Business Meals, Authentic
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food5
ambience4
service1
value4

 
 (Phoenix)·Dined on July 18, 2017

Food was exceptional with many options on the menu. Great service and left alone to spend as much time during dinner as wanted.

Tags: Pre/post Theatre, Authentic, Worth the Drive
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined on July 17, 2017

Excellent food, one of the best restaurants in Palo Alto, we love their Peking duck!

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food5
ambience4
service4
value5

 
 (San Francisco)·Dined on July 17, 2017

In my opinion, Tai Pan should be considered one of the best restaurants in Palo Alto. It has amazing food in affordable prices. In addition, I believe that this restaurant is a restaurant that you go again. Also, I would highly recommend you trying the duck

Tags: Kid-friendly, Comfort Food, Authentic, Good for a Date, Cozy, Fun, Worth the Drive, Creative Cuisine
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food5
ambience5
service4
value5

vip
 (San Francisco)·Dined on June 25, 2017

Disappointingly poor and inefficient service.
Open table reservation was for 12:30 PM and we were not seated until around 12:50 PM. A busboy table hastily covered with a tablecloth and scrunched into a corner right next to the dirty dishes was intended for our dining. Very sad....

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food1
ambience1
service1
value1

 
 (San Francisco)·Dined on June 25, 2017

Horrible service. Super high prices with rather disappointing food. Not anywhere near as good as Koi Palace for dim sum, and the food was worse than a cheap dim sum place. Sad. Very nice inside but the servers wouldn't even refill the tea. Plus they charge 18% service fee. Sigh.

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food2
ambience5
service1
value1

 
 (San Francisco)·Dined on June 19, 2017

Unlike many Chinese restaurants, not everything we ordered tasted the same.

Tags: Spicy, Tasting Menu, Quiet Conversation
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food5
ambience4
service3
value4

vip
 (San Francisco)·Dined on June 18, 2017

Really amazing food. Try the braised tofu with mushrooms. To die for.

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food5
ambience5
service4
value4

 
 (Central Coast)·Dined on June 18, 2017

Our favorite restaurant for Dim Sum!! Ambiance lovely!

Tags: Great for Brunch
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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on June 16, 2017

Food was good, but lunch is much better than dinner.

Tags: Good Vegetarian Options
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food3
ambience4
service4
value4

 
 (San Francisco)·Dined on June 16, 2017

Great food, lots of choices, nice decor, variety and quality, at reasonable prices.

Tags: Good for a Date, Worth the Drive, Authentic
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food4
ambience4
service5
value4

vip
 (San Francisco)·Dined on May 28, 2017

Great spot for a large group
Great spot for a large group
Great spot for a large group
Great spot for a large group

Tags: Worth the Drive
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food5
ambience4
service4
value4

 
 (Tahoe)·Dined on May 27, 2017

Our favorite Chinese restaurant on the SF Peninsula. We love the calamari, green beans with pork, Peking duck, shrimp dumplings, and potstickers .

Tags: Creative Cuisine, Fit for Foodies
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on May 20, 2017

Over the years, we've eaten here many times. This time the food was disappointing. One of our favorites, Shanghai Dumplings, did not have the delicate skins we liked so much. The dough was thick and heavy.

1 person found this review helpful.
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food2
ambience3
service3
value2

 
 (San Francisco)·Dined on May 19, 2017

Good ambience in the heart of Palo Alto. Parking is a challenge. Good service, very good food. Price on the high side for Chinese restaurant but OK for Palo Alto.

Tags: Special Occasion, Fit for Foodies, Good for a Date, Business Meals
1 person found this review helpful.
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food5
ambience5
service4
value3

 
 (San Francisco)·Dined on May 14, 2017

Good but standard american-styled chinese food, the staff was really friendly and that deserves a recommendation. We were just hoping for a more authentic Hong-Kong menu.

Tags: Kid-friendly, Sunday Lunch
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food3
ambience4
service4
value2

vip
 (San Francisco)·Dined on May 3, 2017

Great food, taste, service, BUT ...
the rest rooms are atrocious. They are always filthy, smelly, sticky, and generally disgusting. I have mentioned this to staff, complained online, etc.
I would NEVER bring guests here because it would be too embarrassing.
This makes me wonder what the kitchen looks like. Sanitary standards must be lacking there too. I will try Tai Pan one more time (in June). I'm sure the food will be excellent but if the men's and women's toilettes are not vastly improved, it'll be my last.

1 person found this review helpful.
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food5
ambience4
service4
value3

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