Nearby points of interest

  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi
  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi

Nearby points of interest

  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi
  1. Distance: 0.19mi
  2. Distance: 0.26mi
  3. Distance: 0.29mi
  4. Distance: 0.29mi

About Tai Pan

In Chinese culture, a Tai-Pan is an individual who shines above all in their field. At Tai-Pan, we believe in the constant pursuit of culinary excellence. From our menu, celebrating Hong Kong-style Cantonese cuisine, to the fine ingredients we use, to our thoughtful preparation and presentation, we strive to deliver an experience befitting a Tai-Pan – one that shines above all else.

560 Waverley St
Palo Alto, CA 94301
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Dining Style:
Casual Elegant

Cuisines:
Chinese, Asian

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:30pm; Dinner: Sunday - Saturday: 5:30pm - 9:30pm; Brunch: Saturday - Sunday: 11:00am - 3:00pm

Cross Street:
University Ave.

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 329-9168

Website:
http://www.taipanpaloalto.com/

Parking Details:
There is a 100-space public parking lot adjacent to the restaurant

Private Party Facilities:
We have a private dining room that can accommodate 14 - 40 people.

Private Party Contact:
Christopher Chan: (650) 329-9168

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Tai Pan Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.3

ambience

4.2

value

4.0

Noise

Moderate

86% would recommend it to a friend

Authentic (12)
Good for Anniversaries (10)
Good for Groups (10)
See All
Great for Lunch (8)
Sunday Lunch (8)
Business Meals (8)
Special Occasion (8)
Good for a Date (6)
Tasting Menu (5)
Great for Brunch (5)
Comfort Food (4)
Fun (4)
Neighborhood Gem (4)
Quiet Conversation (4)
Worth the Drive (4)
Good for Birthdays (4)
Fit for Foodies (3)
Casual (2)
Creative Cuisine (2)
Pre/post Theatre (2)
Quick Bite (2)
Romantic (2)
Good Vegetarian Options (2)
Kid-friendly (2)
Afternoon Tea (1)
Tapas (1)
Cozy (1)
Disabled Access (1)
Healthy (1)
Local Ingredients (1)
Paleo Friendly (1)
Spicy (1)
Bar Seating (1)
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589 reviews
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·Dined on January 13, 2018

Although this restaurant has very good food and is pleasant enough they have been very unhelpful with a problem I have had with them and Open Table. I told them when I checked in that I had a reservation. Ostensibly I was told OK and they would confirm it. I then received a message from Open Table the next day telling me I forfeited my points even though I had been there. I have a copy of my confirmation and then a form from Open table to rate the restaurant. Upon calling the restaurant and asking them to make a correction they said I didn't have a reservation. Not only did we have drinks waiting for our table but we spend more than $90.00 on food. I resent that they have been so uncooperative and unwilling to make a small correction.

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food4
ambience3
service3
value3

vip
 (San Francisco)·Dined on January 11, 2018

The steamed cod was a disappointment and very expensive. Every other dish was excellent.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value2

 
·Dined on January 2, 2018

Elegant. Delicious. Creative. The best Hong Kong cuisine in the SF Bay Area...

Tags: Creative Cuisine, Fun, Good for Groups, Worth the Drive, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on December 31, 2017

Excellent Chinese food! We enjoyed everything. The vegetables were fresh, tasty, and slightly crisp. The seafood was perfectly prepared. The sesame balls were fresh out of the oven and a perfect way to end a great meal.

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food5
ambience4
service5
value4

vip
 (San Francisco)·Dined on December 26, 2017

Very professional service and thoughtfulness. They were gracious in changing our table at our request despite the fact that they were really packed. Excellent food

Tags: Special Occasion, Healthy, Good for Anniversaries, Authentic, Fun, Fit for Foodies
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on December 25, 2017

Been going here for Christmas Eve

Was this review useful to you?Yes·No·
food4
ambience3
service1
value2

vip
 (San Francisco)·Dined on December 25, 2017

This was a Christmas Eve celebration. Our family was treated to a great dinner and friendly service. There was not an empty table in the restaurant which raised the sound level, but did not overly delay the service.

Tags: Good for a Date, Good for Anniversaries, Good Vegetarian Options, Casual, Special Occasion, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 24, 2017

Dim sum at Tai Pan is unmatched, however, the tables were a little crowded.

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food5
ambience3
service5
value3

 
 (San Francisco)·Dined on December 23, 2017

Always delivers.

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food5
ambience5
service4
value4

vip
 (Atlanta)·Dined on December 18, 2017

The food is good and is not expensive. Good ambiance but, like most restaurants, noisy. The single most annoying feature of the place is the painful slowness of the delivery of the food and the wholly indifferent attitude of the maitre-d and the staff. I imagined that the boss must be a terrible tyrant who has, over time, depressed the servers so greatly that, as a reaction, they have decided to take it out on the patrons. No smiles, no sense of welcoming the diners, nothing but a deep indifference to one and all. But, as I say, the food is good. If you don't mind waiting 30-45 minutes for the food and you don't need smiles and a pleasant welcome, by all means. GO!

Tags: Good for Groups
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food4
ambience3
service1
value3

 
 (San Francisco)·Dined on December 17, 2017

Great for brunch, the food is always and consistently great. Had great dimsum Shanghai dumplings are delicious ans I reported twice and they were as good as the first time. Strongly recommended I must say

Tags: Local Ingredients, Great for Lunch, Authentic, Good for a Date
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food5
ambience5
service5
value3

vip
 (San Francisco)·Dined on December 10, 2017

Great dim sum but it doesn’t seem to matter if you have a reservation or not. The last two times we had to wait 30 min for our table along with everyone else waiting without a reservation.... and they don’t apologize.

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food5
ambience3
service3
value4

 
 (San Francisco)·Dined on December 9, 2017

We'd been here a few years back and recalled in was a positive experience.....and they even exceeded our high expectation this time around. The first thing that strikes you about Tai Pan is the beautiful decor.....definitely many levels above most Chinese restaurants. The menu is huge and varied, our server was knowledgable and helpful, and the entrees were delicious. We loved the clear-glass lazy Susan, and everyone in our party got a taste of everything. A thumbs up!!!

Tags: Fun, Good for a Date, Pre/post Theatre, Quiet Conversation
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 24, 2017

Food, wine, and service were all outstanding. We all (5 of us) liked every single dish.

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food5
ambience4
service5

vip
 (San Francisco)·Dined on November 19, 2017

Nice place, a bit pricey, but overall good. Food came quickly, our service was very good, and the dishes are creative.

Tags: Creative Cuisine, Bar Seating, Sunday Lunch
Was this review useful to you?Yes·No·
food4
ambience5
service5
value3

 
 (San Francisco)·Dined on November 4, 2017

Dim sum was a little pricey, but very fresh. Servers changed plates and replenished tea as needed, and promptly. Great variety for dim sum. I would recommend.

Tags: Special Occasion, Good for Anniversaries, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
 (San Francisco)·Dined on October 29, 2017

Located on a quiet corner, one block off bustling University Ave, there is a casual elegance about this restaurant. As we walked in, we were greeted with a broad, well-stocked, but otherwise quiet, bar. The hostess walked us in to a larger dining area with muted lights and extensive Chinese artwork, giving the feel of an aristocratic parlor room. So far, so good.

Unfortunately, the hostess seemed somewhat indifferent, and glancing around the room, shrugged her shoulders and asked us to sit at a table that seemed to be extending into the busy walkway. Politely, we accepted and sat down, but immediately felt a cold draft coming from the open door facing the bar, and street outside. Uncomfortable, we asked to move, to which our hostess agreed distractedly.

As we sat down and looked through the menu, no one came by to offer us water or hot tea. Eventually, another server came to take our order, and answered some of our questions, but once again, the demeanor was one of disinterest. While the restaurant was more than half full, it was by no means, bustling with activity so this repeated, casual disinterest from the serving staff was puzzling and disappointing.

What redeemed the evening for us was the quality of food. The Shanghai dumplings were hot and juicy, served with an oddly sour ginger pickle in red coloring. The Spice Lamb in XO sauce was very flavorful, with plentiful leeks as accompaniment. The Singapore vermicelli was a bit too thin and muted in flavor to make an impact, but was a reasonable companion to the meal.

As the evening lengthened and the restaurant emptied, the quality of service did not improve. We did not care to linger for desserts, deciding instead to stroll University Ave where we found am impressive micro-creamery, Scoop, serving a delightful French Violet sundae!

Overall, we enjoyed the quality of the food and the artistic ambience, but the service let us down enough that we are unlikely to return.

Tags: Comfort Food
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food4
ambience3
service2
value2

 
·Dined on October 20, 2017

As a visitor from Hong Kong, I can say it is a high quality Hong Kong dim sum restaurant.

Tags: Sunday Lunch
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food5
ambience4
service5
value4

 
 (San Francisco)·Dined on October 10, 2017

We came here for my wife's birthday with 2 small children in tow. The food was excellent, especially their dim sum! The service was still good considering our kids were a handful (as usual). Nonetheless, everyone enjoyed their authentic and delicious food, while I took advantage of their full bar (Macallan 12). Keep in mind that the dining atmosphere is more serious and quiet than your typical family-friendly or happy hour eateries. If you're craving good Chinese food in an upscale-ish ambiance, this is the place for you.

Tags: Authentic, Good for Groups, Good for Anniversaries, Good for a Date, Special Occasion, Spicy, Tapas, Comfort Food, Business Meals, Romantic, Fit for Foodies, Quiet Conversation, Sunday Lunch, Worth the Drive, Good for Birthdays, Neighborhood Gem
Was this review useful to you?Yes·No·
food5
ambience4
service4
value5

vip
 (Tampa)·Dined on October 9, 2017

It was so delicious - one of the best Chinese meals I have had! Thank you!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on October 3, 2017

Good food but can find equally good food at lower prices

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food4
ambience5
service4
value4

vip
 (San Francisco)·Dined on October 2, 2017

We continue to try this restaurant hoping for improvements. There are no description of dishes just the names. Wait staff cannot describe dishes adequately or in a friendly unhurried manner. Cocktails are very weak, almost taste watered down. Sometimes food too fast then a long wait period within the same visit. Many of the dishes are very good, but the overall experience so disappointing it overshadows the tasty dishes. I guess they don't care. We will wait, then reluctantly, probably, try again. Sorry I cannot be more positive.

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food3
ambience2
service1
value2

vip
 (San Francisco)·Dined on September 30, 2017

Although we made a reservation, we waited 15 minutes before being seated. We were seated in a private room with a family who seemed to be celebrating. It felt odd to be seated in a private room with an event going on. The appetizers arrived late, as soon as the appetizer(s) arrived within minutes the food arrived. The waiter literally stopped by three times. On one occasion he expressed dissatisfaction with the server, a young girl. The food was authentic, hot, tasty, and enough to share. The wine was expensive and the quality low.

Tags: Authentic
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food5
ambience1
service3
value2

 
 (San Francisco)·Dined on September 25, 2017

We got there when the restaurant just opened. It was a little cold, the staff was very good about changing our table not under the vent. Overall, the food is good, but a little pricey.

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food4
ambience4
service4
value3

 
·Dined on September 23, 2017

The food was so amazing. We considered driving back the next night from San Francisco to eat it again. All of the dishes were so amazing. I had a pineapple chicken dinner and it was served in a hollowed out pineapple. I wish this was a chain so I could have it again.

Tags: Worth the Drive, Authentic, Healthy
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on September 19, 2017

A wide variety of Dim Sum keeps us coming back. Fine service and comfortable setting.

Tags: Good Vegetarian Options, Great for Lunch, Spicy
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on September 16, 2017

Food was good but a bit more $$$, but the quality is there.

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food4
ambience3
service3
value3

 
 (Orlando)·Dined on September 16, 2017

The food is very good. Especially Beef Chow Mien, crab soup

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food5
ambience4
service4
value4

 
 (San Diego)·Dined on September 13, 2017

$80 for corkage fee ? first time get charged this much

Tags: Vibrant Bar Scene
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food4
ambience3
service4
value1

 
·Dined on September 13, 2017

The parking lot in the back of the restaurant has burglary every evening. Besides that everything like the food, services are all very good.

Tags: Business Meals
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on August 22, 2017

Peking Duck appetizer was excellent. I would go back just for this and order the Peking Duck entree. The other dishes (lemon chicken and oxtail Pinot noir) were good but not exceptional.

Prices are very reasonable but rice and tea are extra.

Service is ok; no problems but also not refined.

Ambiance is quite good; white tablecloths and cloth napkins and it's quiet enough to enjoy conversations with your dining partners.

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food3
ambience4
service3
value4

 
·Dined on August 17, 2017

Upscale interior with pleasant ambience and not too noisy. The food was pretty good - a few wow items, and some underwhelming ones. Big disappointment was the service - hard to get attention, and then it was a bit abrupt/impatient when you got it.

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food4
ambience5
service2
value3

vip
 (San Francisco)·Dined on August 15, 2017

Go there often and have favorite dishes. It never disappoints.

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food5
ambience5
service4
value5

 
 (San Francisco)·Dined on July 30, 2017

Great meal - you can tell they use quality ingredients.

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food5
ambience5
service5
value4

vip
 (San Francisco)·Dined on July 27, 2017

Very noisy at dinner. Hard to converse.
The food was good, but not as good as on previous visits. Salt & pepper chicken wings (our favorite dish) - we got two orders, both overcooked and disappointing.

Tags: Neighborhood Gem
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food3
ambience2
service4
value3

vip
 (San Francisco)·Dined on July 26, 2017

I'm a frequent diner and have organized a business lunch meetings there frequently. Food is always good and consistent. Service needs improvement however. Servers should at least pour the tea when it was first. They don't need to refill the cups but at the beginning, they should start the round. This will be an ice-breaker and help with a usual awkwardness at the meeting. Also, many times, I had to ask for utensils such as knives or spoons and it took too long or I had to ask at least three times to get them.

Tags: Business Meals, Authentic
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food5
ambience4
service1
value4

 
 (Phoenix)·Dined on July 18, 2017

Food was exceptional with many options on the menu. Great service and left alone to spend as much time during dinner as wanted.

Tags: Pre/post Theatre, Authentic, Worth the Drive
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined on July 17, 2017

Excellent food, one of the best restaurants in Palo Alto, we love their Peking duck!

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food5
ambience4
service4
value5

 
 (San Francisco)·Dined on July 17, 2017

In my opinion, Tai Pan should be considered one of the best restaurants in Palo Alto. It has amazing food in affordable prices. In addition, I believe that this restaurant is a restaurant that you go again. Also, I would highly recommend you trying the duck

Tags: Kid-friendly, Comfort Food, Authentic, Good for a Date, Cozy, Fun, Worth the Drive, Creative Cuisine
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food5
ambience5
service4
value5

vip
 (San Francisco)·Dined on June 25, 2017

Disappointingly poor and inefficient service.
Open table reservation was for 12:30 PM and we were not seated until around 12:50 PM. A busboy table hastily covered with a tablecloth and scrunched into a corner right next to the dirty dishes was intended for our dining. Very sad....

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food1
ambience1
service1
value1

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