Swatch Restaurant @ Crowne Plaza Nottingham

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1. CD

   CarlaD

   Norfolk

   1 review

   5.0

   1 review

   Dined on April 11, 2023

   overall5food4service5ambience5

   Megan was our primary waitress and she was excellent. Food was delicious. Good selection. Children’s meals were good value and very tasty. Lovely place to sit for a meal. Loads of space.
   

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2. PW

   PeterW

   Nottingham

   1 review

   5.0

   1 review

   Dined on March 29, 2023

   overall5food5service5ambience5

   A great evening meal for two, with outstanding service and superb food! Servers even sang Happy Birthday for my wife ( excellent vocals ) Many thanks again Peter
   

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3. OT

   OpenTable Diner

   Nottingham

   2 reviews

   3.0

   2 reviews

   Dined on February 13, 2023

   overall3food3service1ambience4

   At first the experience went well, we were seated and seen to quickly despite there being quite a few people there. The food was good and served quickly. However, when we had finished our mains, there was nobody around to take our plates and allow us to see the dessert menu. We ended up having to ask for it ourselves but our empty plates were left. We were waiting for a waiter or waitress to come and take our orders for a long while despite it, by this time, being almost completely empty. We finally got the plates taken away when we called to a nearby waitress to take our order. We also had to ask for more drinks at this time as well. We ended up waiting for an extremely long time for the desserts and when we finished, we had to go to the nearby bar in order to ask for the bill as nobody was coming to our table. It was clear that the dessert should not have taken so long to arrive as we could tell that they had been microwaved and had been left in for too long. The hotel itself is good, but the restaurant could be better and we will likely eat elsewhere instead.
   

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4. BB

   BrianB

   Nottingham

   1 review

   4.0

   1 review

   Dined on January 24, 2023

   overall4food4service5ambience5

   A nice overall dining experience and staff extremely polite
   

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5. M

   Maureen

   Nottingham

   1 review

   5.0

   1 review

   Dined on January 16, 2023

   overall5food5service5ambience5

   I always enjoy eating at the Swatch restaurant. Food and service are excellent. If I have a problem it's dealt with promptly and efficiently. The ambience is relaxing with pleasant low lighting.
   

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6. KM

   K80M

   Nottingham

   1 review

   3.0

   1 review

   Dined on November 30, 2022

   overall3food3service4ambience4

   The pre theatre menu was limited, but OK. Staff were very pleasant and attentive.
   

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7. ME

   MargaretE

   Hampshire

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2022

   overall5food5service5ambience5

   My husband and I were staying at the Crowne Plaza Nottingham with another couple and decided to eat in the hotel's Swatch restaurant for one evening meal. It turned out to be an excellent decision! The service was outstanding from the moment we entered the restaurant area and the good humour of the Maitre d' served to set the tone for a comfortable and entertaining evening. Although there was some problem with a few aspects of the meals as described on the menu - no figs as promised in one starter and no potatoes available - the chef managed to offer good alternatives and produced delicious and well-presented plates of food for each course. Altogether a thoroughly enjoyable experience that we will definitely seek to repeat.
   

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8. MB

   MarB

   1 review

   3.0

   1 review

   Dined on March 19, 2022

   overall3food1service5ambience4

   Food was not fresh, reheated and dry. It's a shame as the service from front of house staff was impeccable, and the location was lovely
   

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9. LR

   LeaR

   1 review

   2.0

   1 review

   Dined on February 20, 2022

   overall2food1service2ambience3

   Misunderstood when I explained we had booked the Meerkat 241 rewards, we was at first given a spa menu, then after a lot of explaining and embarrassment (other guests listening) We was given a 39.99 dine menu for 2. Not much choice as per the choices from the al a carte menu mentioned in the rewards. Food mediocre (I personally didn’t eat my mains) too many good eateries in Nottingham delivering to a high standard with competitive prices. I booked Swatch with Meerkat Rewards, staff obviously don’t know this is a service being offered by Swatch in conjunction with the Meerkat rewards scheme. Venue lovely though!
   

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10. SR

    SharthakR

    1 review

    4.0

    1 review

    Dined on December 18, 2021

    overall4food5service4ambience4

    Great food, affordable and the service was fast. We only had to wait around 5 - 10 mins for the appetizer and the main course came soon after (Incredible mash potatoes!). The only minor problem was that we had booked the restaurant for 10 pm and at the first, the server did not recognize that we had a booking and told us that the Swatch restaurant was not serving food or drinks at that time.
    

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11. LP

    LizzieP

    1 review

    4.0

    1 review

    Dined on August 26, 2020

    overall4food4service5ambience4

    Had a lovely meal at Swatch and enjoyed £20 off our bill thanks to the EOTHO scheme. The service was fantastic, very friendly and attentive. Only let down was the reduced menu which we weren’t aware of prior to our visit, which was slightly disappointing having set our sights on meals that weren’t available. Overall, a very good experience.
    

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12. DT

    DeanT

    Nottingham

    1 review

    4.0

    1 review

    Dined on February 14, 2020

    overall4food4service4ambience4

    Small restaurant but nice surroundings, good food and friendly service.
    

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13. p

    paule

    1 review

    4.0

    1 review

    Dined on January 31, 2020

    overall4food4service3ambience5

    Once seated it took 20 minutes to have order taken, it would have been nice as we were seated to be asked if you would like a drink but unfortunately this was not the case.
    

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14. HE

    HELENM

    London

    13 reviews

    3.0

    13 reviews

    Dined on January 26, 2020

    overall3food3service3ambience3

    Yes I would the food we had was good but unfortunately there were quite a lot of items on the menu that were out of stock which the waiter was unaware of when he was taking the order. The waiter I think was properly new as when I presented him with my booking confirmation he seemed unsure what to do and there was no one to ask so he had to disappear to find out so not a great start. But the food we had was good and came hot .Also like the fact that tables are not on top of one another and it not too noisy so you can hold a conversation.
    

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15. M

    Martha

    Nottingham

    2 reviews

    3.0

    2 reviews

    Dined on November 23, 2019

    overall3food4service4ambience3

    The food was good but we had a long wait for it to come, not much atmosphere in restaurant drinks overpriced, can understand why there were not many people there. It was a lot better when it used to have couple of different restaurants there.
    

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16. HE

    HELENM

    London

    13 reviews

    3.0

    13 reviews

    Dined on November 3, 2019

    overall3food2service2ambience3

    The afternoon tea had obviously been made and held in refrigeration for some time the sandwiches had dried a little at the edges. The scones had gone dry because they were so cold. It would have been nice if the staff had taken the time to tell us the flavours of the sandwiches but the tiers were just put on table and we were left to it. A little more finesse would have made it a much nicer experience. I asked for a mint infusion for my hot drink as I don't take caffeine and this was misunderstood and I received a cold mint infusion which was very nice but not what I had asked for. So all in all it was a bit disappointing especially as it was my birthday treat.
    

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17. PH

    PeterH

    1 review

    2.0

    1 review

    Dined on October 19, 2019

    overall2food4service1ambience4

    We have had many great experiences here but unfortunately our recent visit was terrible. It took over 2 hours to be served a 2 course meal. The waiting staff seemed very inexperienced with little leadership. When my wife ordered a second glass of Pinot Grigio (her favourite wine) it turned out they had run out. But instead of telling us that the waitress brought a different wine and tried to pass it off as Pinot. I had ordered a glass of Malbec, but when I asked for a second I was told I couldn’t have it as they done serve Malbec by the glass. We saw waiting staff congregating by the till several times whilst we were waiting which although I appreciate the kitchen controls how fast the food comes out, didn’t go down well given how long we had to wait. I know they had a large function in as well which may have impacted service levels but surely they should be able to cope. It’s what they do every week. We will go back as this is the only time we didn’t enjoy ourselves, and the food when it did arrive was delicious. Swatch just need to do better next time.
    

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18. RB

    RichardB

    Derbyshire

    2 reviews

    3.0

    2 reviews

    Dined on September 14, 2019

    overall3food3service5ambience4

    had an excellent rump steak...…ervice was excellent too
    

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19. SS

    SylviaS

    1 review

    4.0

    1 review

    Dined on August 24, 2019

    overall4food5service4ambience5

    We really enjoyed our 3 meals in the swatch restaurant while we were staying at the crowne Plaza. We had the 2 meals for £39.99 the evening we arrived and I had the rump steak and buffalo chicken wings both of which were delicious. My friend had the battered fish and chips and the pate again really enjoyable. The price included a glass of wine, I had the Rose and my friend had a red both of which we really enjoyed. The service was a little slow but the staff were excellent. Since we had such a pleasant experience we decided to eat there for the duration of our stay.
    

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20. SS

    ShaunS

    1 review

    2.0

    1 review

    Dined on August 3, 2019

    overall2food2service3ambience4

    Food was pretty dry. Meats not succulent. Service and ambience ok. Wouldn’t eat there again if staying in hotel. A shame as rest of stay good
    

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21. D

    Diddydaddydoddy

    1 review

    5.0

    1 review

    Dined on July 16, 2019

    overall5food5service5ambience5

    My wife and I met on a blind date 29 years ago at the same place and I thought it was the perfect spot for us to celebrate our 25th Wedding Anniversary. The meal was excellent. The service absolutely spot on. The attentiveness shown by the staff was immense and went over and above all expectations for this special occasion. Can’t thank them enough for helping to make our night truly exceptional.
    

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22. y

    yvonnes

    1 review

    4.0

    1 review

    Dined on June 22, 2019

    overall4food4service4ambience4

    The Service was excellent and the waiters were very attentive . The food was excellent although a wider choice of food on the menu would have been better. The menu was good value for money £39.99 for 2 courses plus a large glass of wine per person. If you parked at the hotel the parking was given free, so that was a bonus . The hotel was clean and although they were busy it was not noisy. The hotel is nicely decorated and the tables are well set out so you have privacy when eating your meal
    

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23. D

    Daniella

    London

    1 review

    5.0

    1 review

    Dined on June 19, 2019

    overall5food5service5ambience5

    Absolutely amazing. Perfect food, surrou dings and service. It's like a hidden gem. I will definitely be returning. It's great value for money and the standard of the food was absolutely wonderful.
    

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24. SR

    SylkeR

    Nottingham

    1 review

    3.0

    1 review

    Dined on May 18, 2019

    overall3food2service2ambience4

    The staff were friendly enough however you could clearly see they were understaffed. A beef wellington was initially ordered but only to be told they didnt have it so ordered a lamb dish instead. We then waited over an hour for our main meal, not to mention the under cooked lamb and eventually requested that our dessert to be sent to our room. We were due to go out for the evening and the wait delayed us. I would visit again but if they were staffed well and had all available options.
    

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25. c

    caribbeanqueen

    London

    61 reviews

    3.0

    61 reviews

    Dined on March 31, 2019

    overall3food4service1ambience4

    Food was nice, clean plates all around but the wait in between courses was excruciatingly long..thankfully we got desserts taken off the bill.
    

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26. PJ

    PaulJ

    Yorkshire

    4 reviews

    4.0

    4 reviews

    Dined on March 23, 2019

    overall4food5service4ambience5

    The dining environment is really nice, so is the food. Although its not clear where you go to check-in for your reservation.
    

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27. AS

    AdamS

    Nottingham

    1 review

    5.0

    1 review

    Dined on March 16, 2019

    overall5food5service5ambience5

    We had the meal deal for 2, the choice was good. The service was excellent, very attentive to our needs. Both the starter and main meals were well presented, plentiful and tasted great.
    

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28. J

    Jonesy289

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on March 13, 2019

    overall4food4service4ambience5

    Great menu for food, only gave 4 stars because the restaurant and Bar do not stock any local ales which is a huge shame.
    

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29. A

    Annette

    Yorkshire

    2 reviews

    3.0

    2 reviews

    Dined on March 9, 2019

    overall3food3service3ambience4

    Lovely hotel in the heart of Nottingham. The sandwiches were tasty so to were the scones but the small cakes were just like they had been bought from the local supermarket. No special hand made cakes just jam tart cut in half, coconut macaroon cut into quarters and mass produced sponge cake and brownies cut into different small shapes. Overall disappointing for the money.
    

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30. OT

    OpenTable Diner

    Nottingham

    2 reviews

    5.0

    2 reviews

    Dined on January 26, 2019

    overall5food4service5ambience5

    Afternoon Tea very nicely presented,and service by staff attentive Good,plentiful selection of sandwiches,plus nice selection of cakes Would have preferred a larger scone (instead of 1 cake if necessary,and the champayne sorbet after the tea However very enjoyable overall
    

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31. PB

    PaulB

    Nottingham

    1 review

    4.0

    1 review

    Dined on January 19, 2019

    overall4food5service5ambience5

    My overall rating is excellent. I only marked it down slightly as the main meal choice my wife opted for was out of stock.
    

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32. C

    Coop1571

    London

    75 reviews

    vip
    2.0

    75 reviews

    Dined on October 3, 2018

    overall2food2service1ambience1

    Took about 3 minutes to be seated and there were only 4 tables. 5 minutes before any menu was brought. Omelette just tasted dirty. Getting bill also was slow. Poor service, poor food, poor value
    

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33. OT

    OpenTable Diner

    Manchester

    5 reviews

    3.0

    5 reviews

    Dined on August 27, 2018

    overall3food2service5ambience4

    Service was excellent, there was only one other table of people so it was very quiet. Too many sandwiches of the same variety and far too many smoked salmon sandwiches. Bread was a bit dry as if they had been made and left uncovered for a while, scones were very little but nice, cakes were nice. No garnishes, unfortunately over priced for what it was
    

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34. JB

    JonathanB23

    Nottingham

    3 reviews

    5.0

    3 reviews

    Dined on July 27, 2018

    overall5food5service5ambience4

    My wife and I were staying at the hotel as we were going to a concert for our anniversary. We were pleasantly surprised by the great service especially our waitress Fara and the excellent quality of food. Highly recommendable
    

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35. GH

    GarryH

    London

    2 reviews

    4.0

    2 reviews

    Dined on June 23, 2018

    overall4food5service4ambience5

    Excellent choice of food and drink.Great surroundings and lay out.
    

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36. MC

    MichaelC

    1 review

    1.0

    1 review

    Dined on April 26, 2018

    overall1food5service5ambience5

    Good fast service ,nice seeting,staff quick,good choice of drinks
    

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37. SH

    ScottH

    Nottingham

    1 review

    4.0

    1 review

    Dined on February 14, 2018

    overall4food3service3ambience5

    I booked for valentine's evening on line. When booking they offered a valentine's menu deal, of which you could opt out of by selecting 'no thanks'. On arrival it's a nice place, well fitted and a nice environment so we was pleased. When seated we was passed the valentine's menu of which I explained we didn't book that menu (my partner didn't like anything on it). The waitress explained this was the only menu they had on for the night. I said is didn't book that and had viewed the normal restaurant menu with steaks etc on it. She said we could have that but could eat off the 'bar menu' so we ended up having burgers etc to choose from, which we did. With a desert and a bottle of wine it was still £80 from the bar menu. The food was nice, the place was nice and the service was ok too good (took about 10-15 minutes to bring our drinks... We actually thought they had forgotten about us). So apart from the menu issue it was overall ok.
    

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38. AB

    AndreaB

    Nottingham

    1 review

    5.0

    1 review

    Dined on February 10, 2018

    overall5food5service5ambience5

    We had a lovely meal here (even the children ate everything on their plates). When we asked for substitutes it was no problem. There was a lovely ambience and the staff were very helpful. Would definitely return next time we are in Nottingham.
    

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39. c

    caribbeanqueen

    London

    61 reviews

    4.0

    61 reviews

    Dined on December 29, 2017

    overall4food3service4ambience4

    Was nice. Relatively empty so we could chat away and enjoy each others company as well as the food.
    

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