Hostess Kimberly was great. Food was good but took almost an hour, ridiculous
I don't appreciate specifically asking for a good table location ahead of time and then being sat immediately next to the serving station. Very disrespectful considering I made my reservations weeks in advance.
Reservation made for 9:00 and only got seated at 10:10, after escalating to Management. The hostesses didn’t care.
Service was aloof and inattentive.
Food was good, not great, and not matching the level of plate pricing.
Good music, bad value
Swan boasts a great bar with an excellent wine list. The dinner menu gives you fair options, I highly recommend the octopus carpaccio as a starter. My main course was unremarkable, but my side dish of crispy Brussels sprouts stole the show!
Great ambience, an incredible high end place in the heart of the Miami design district. Food is ok and drinks are pricey.
The food was delicious and excellent service , it was very loud, hard to have a conversation.
Horrible service, food was nothing out of the ordinary and very expensive.
Best dinner we had while traveling to Miami! Definitely not an inexpensive meal, but well worth it for a beautiful date night to celebrate a special occasion.
Ambiance great. Food was just ok. Major service issues and keep in mind it was Monday and they were not busy.
-signature dish corn corn corn was not done completely with popped corn not popped -almost bit in to it!
-tea we ordered never came out
Food didn’t come until an hour and twenty minutes the food was terrible. Basically salt. I would never recommend that place again.
Perfect restaurant in the design district
Arrived at 9p. Left at 9:50p since I still was waiting to be seated
Delicious food, upbeat ambience!
As it was my wives birthday i thought we would go out for a special lunch. Unfortunately the lunch didn’t go as we expected. While ordering our food the server recommended a certain dish, she explained that the roast beef was specially marinated for 2 weeks and it was their best dish! when we got the dish we saw that it was a simpel burger with roast beef ( almost like something from the supermarket) & fries without any taste / salt / pepper anyting. Not really what we expected as it was explained to us very differently. After only eating my dish ( the scallops were good!) which we shared, we asked for thr check but there was no one tk bring us the check. We had to ask 3 times and wait 20minutes just to get the check and pay. This isn’t the first time we experienced this at SWAN, the place looks nice but the staff really needs some training and the NEW Menu doesn’t make sense.
Stopped by for lunch , very hidden nice spot . Burger was amazing
The restaurant has potential. It's a lovely place and some of the dishes are quite good but it doesn't live up to its potential. Service is mediocre and value isn't there.
Great drinks. Food was good. Nothing out of this world. Cool vibe.
There were four of us having lunch. Three orders were brought out together and the last order arrived at least 10 minutes later. Very disappointing, and no one apologized for the mixup.
The pizza came burnt black. There were extra drinks added to our tab so the waiter had to redo our bill.
Over priced and the food wasn’t even spectacular
Nothing special. Food was good but not excellent. Tap water shouldn’t taste bad at a restaurant like this one. There’s a certain standard they should meet. Tasted like chlorine.
From the second you walk you re greeted with smiling faces. Waiter and buser were on their game, didn't miss anything. Food outstanding, came out fresh and hot!! Definely will go back!!!
We went to Swan to celebrate our recent engagement and Sasha was amazing! She went out of her way to make us feel special and brought us French toast (complimentary) when the cinnamon rolls were unavailable. Great food and even better service!
Our waiter Leo was very nice and very nice food and cocktails for a Sunday brunch in Miami
Great night like always
Excelente la comida y la atención. El lugar re lindo decorado..
We asked for a table outside and told us they didn’t have any available when they were at least 8. Then a waitress told us we could change, took us to the hostess and she told us we had to wait for 45 minutes. Of course when we left most of the outside tables were still available. Zero friendly experience. Food ok
Delicious, great service, great food. Loved it
Great food and atmosphere. Service was phenomenal. Manager and Staff very courteous and professional.
It was great, our waiter: Adriana was awesome!! Loved this place!
A staple for good food, great ambience and service. I love the vibes, it’s one of my favorite restaurants in the design district, quintessential Miami
Beautiful place, great ambience, food is very small but really tasty.
Wife’s birthday and thy never acknowledged it and kept bringing it up and
Poca gente y el servicio del mesero deficiente. Ordenamos las entradas y nunca volvió. Me tuve que parar a llamarlo.
La comida no estaba tan buena. Mi hija pidió un platillo y no tenían los ingredientes. Los precios bastante elevados para el servicio y la comida.
El lugar sin embargo está decorado muy hermoso
Terrible experience. Food came cold and at different time. One person waited 35 minutes after all the other plates had been served. The place is beautiful but the service and standard of the food was totally sub par.
It was a great restaurant and fun vibe at the bar. However, the music was louder than it should have been Very difficult to hold a conversation. Might have been a private event in part of the restaurant which changed the ambience a bit.
A beautiful setting! Small
Portions and not super tasty.
Despite us having a reservation and having made a request to sit outdoors, we got there 15 min in advance, and they told us that the tables outdoors were reserved, but they also said that they could not guarantee a specific request for outdoor seating. Ladies at desk were not nice and far from accommodating. After waiting for 20 min we had to speak with manager so that we could be seated. Food was definitely disappointing. The restaurant and terrace is beautiful though.