Numerous issues. Too much bartender talk to enjoy a drink. Refused to transfer tab to table when table was ready. Manager kept obsessing about server meeting.
They need to live up to their hype and become customer centric. And of course told open table that I was a no show.
They severely overbook on popular nights. We didn’t get seated until 40 minutes after our reservation. They gave us a free dessert, but that didn’t make up for having to wait an unacceptable amount of time to get seated.
Service was very bad, food disgusting and very expensive. Worse waiters and manager ever
Nos dieron la mesa 1 hora más tarde. Un caos de gente. Entiendo q sea un lugar de moda... pero si no tienen capacidad para atender que no reciban reservas. La
Comida bien, muy cara, pero bien. Nada del otro mundo... no creo q vaya a volver.
Amazing food, great service, very cool scene. Highly recommend.
We ordered several main course plates and starters...had to send back the brussel sprouts, they were practically charcoal. The rest of the dishes were subpar, bland, disappointing and way overpriced for the actual quality. Won't return
Great food. Great service
It was an amazing experience. My friends and I enjoyed every moment.
One of the best restaurants in Miami, I love it!!!
Always a pleasant experience at Swan. My preferred meeting place for girls night out
The ambiance was amazing. The food was surprisingly filling and tasty. Great experience.
The service was amazing and they made my birthday so amazing by giving me an engaging dessert!!
This place is beautiful inside and out! The service was amazing and we just had a couple breakfast dishes and they were yummy. The drinks were also amazing! I would definitely recommend this place to everyone for brunch. I'm not sure how dinner is but I would totally trust it based on brunch.
Venue is cute. Service is slow. Food average altho well-made. Go for drinks at the bar and to be seen only
El lugar es muy agradable. El servicio es muy bueno y la comida excelente. Para mi el volumen de la música es muy alto para cenar.
We had 7 girls celebrating a bachelorette party and although we had a good experience, we were put on. A very quiet corner of the restaurant. Wish we could be bigger part of the action.
First time trying this amazing restaurant the food was exceptional
Very surprised at the overall quality of the food and service. Service was impeccable and apart from the portion size of the duck (which was absolutely delicious), we were 1000% pleased. Great experience
The Cesar salad is amazing the snapper Sashimi delicious, They have allot of Unique dishes. It’s a cool restaurant And it’s belong to Pharrell Williams so it’s make the place even more cool. The second floor it’s lounge with a great music.
The DJ was horrible, very high volume and the worst selection.
Atmosphere was great. We were seated right away even though the restaurant was busy and full. Our server was friendly and our food came out promptly. Drinks were delicious so was the food. We would come again for sure!
We had a reservation at 8:30pm and arrived 10 minutos earlier. At 8:45 asked again for our table and they said we were the next guests to be seated. At 9:00pm they gave the next two tables to guests who arrived after us. I complained about that and once again promised the first available table for us. Really disappointed with this restaurant!
Love Sean! We enjoy it every time we have been and highly recommend this restaurant!
Ok place in Miami. Food isn’t a wow.
Swan es el lugar ideal para ir con amigos y pasar un buen rato. Los coctailes son de primera, así como el servicio y la música.
This has become a favorite of ours, amazing food and great drinks too. The service is also fast and efficient.
One hour wait for the food.
It’s not worth it
Beautiful place with indoor and outdoor dining. We had brunch, it was good. Hosting staff is not that friendly and the wait staff needed more training, but that’s the expected type of service in Miami anyways. We had to be constantly raising our voice for service.
Excelente servicio u comida
Good was excellent! Service was terrible, was our waitresses first day and took 20+ minutes to get a drink. She also forgot the entire appetizer course!
It was terrible. At First they put my husband and I in a very small table, we asked to change but they said the restaurant was full, although we saw lots of tables available.
My order came wrong and they took too much time to correct it and when it came, my husband had already finished his meal.
When my meal arrived it was not what I think, and they took back and said that the kitchen has closed and so I couldn’t have my lunch.
I have never be in a situation like this. My husband had his lunch first, and we had to go to a cafe close having my lunch.
Would have been 1 star but the food is great. We had a reservation at 9 pm and didn’t get seated until 10:15. I know it’s supposed to be a scene and my wife and I are not Kanye and Kim- while I don’t mind having a drink at the bar- a 75 minute wait is unacceptable. The worse part is management doesn’t give two sh*ts and/or are totally incompetent and the hostesses are totally clueless. Too many good restaurant options in Miami to deal with that disaster ever again!
Horrible experience. Horrible scene. The epitome of everything that’s wrong with Miamj
Never got seated and left after 30 minutes. Restaurant was hopelessly overbooked.
Price justified by service and food quality. This seems to be a happening spot in the area. Highly recommended.
Service and food was outstanding. The sommelier was very helpful with picking a great wine that paired nicely with entrée. Highly recommend.
So much fun!
The place is nice but extremely noisy. The food is good but anything special that justifies the price. The menu choices are extremely poor.