This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Food was mediocre, certainly not worthy of the bill..
The level of food quality dropped significantly, which makes this place totally overrated. Not worth $180 for a salad, two entrees and two glasses of wine. Do better
The service has improved significantly. The brunch menu is delicious!
Your security and outdoor line management staff are rude, disorganized, arrogant, and grossly immature. Way to follow proper covid restrictions. The bartenders, waitress, and hostesses were all extremely professional and fabulous. Food and drinks amazing as per usual. But guess what, we will never return. Your security staff was appalling!
P.S. your blatant disregard for covid restrictions and/or enforcing certain restrictions or not enforcing certain restrictions with lots and lots of guests of your choice is abominable.
Loved our experience here! Our group shared a few plates which were all so delicious! Every single bite was amazing. We had the burrata, the spicy rigatoni, and the Alaskan king crab tempura. We couldn’t stop eating! Good service, really cute place. A DJ comes on after a certain time which was really cool. Would recommend!
Girlfriends Birthday and our first time to Swan. Service was great and the food was even better! We will be back!
Our new favorite restaurant in Design District!!! Like a Southern Tavern on the Green!!!
Does not follow CDC recommendations !! Restaurant and bar was full, not 50%, big tables with no social diatance !!
So delicious and my meal was made exactly the way I liked it
Ambiance was nice but the food was terrible.
We waited 1 hour for our table even though we had a reservation, the host kept telling us that it was 10 minute more of wait but we ended up waiting for 1 hour. We requested for outside seating but we had to give in on inside seating because we didin't want to wait any longer. Food is overated and overprices. Service was good and quick. We spend more time waiting for our table than actually enjoying dinner. not coming back again for sure
Not following COVID rules. Too crowded, without masks
The most amazing food , every dish was perfection!!
Service and food were impeccable
Birthday, great service and food!
Excellent service, beautiful place!
This is a very nice restaurant with excellent food where you feel cozy and the decor is beautiful.
Took them 40 minutes to give us our table even with a reservation. Terrible service. Slow.
Excellent experience, food was delicious and service superb
Food was delicious in this gorgeous restaurant!
Lunch with friends!
The service was very poor. Long wait times for drinks, appetizers and mains. Normally the service is good but was very poor.
Service started out strange and inattentive
Ended on a better note . After I mentioned the Duck being dry and not great but ate it the waiter offered us free desert on the house which was delicious. Overall pricey for the quality and service we got. Don’t mind paying if food is great as is top notch attentive service. Place is pretty but not what I hoped for as an experience
Such an incredible experience!
Beautiful ambiance with good food but quite pricy.
A great place for outdoor dining with some of the best people watching in South Beach. Servers were very pleasant but seemed to be overwhelmed or inexperienced. Beverage orders were missed all together or mixed up. But, everyone enjoyed their meal and dining alfresco in such a lovely space.
The service is terrible but they don’t seem to care because it’s scene-y so people come. We showed up on time for our 9 pm reservation and they seemed annoyed we were all there and told us it’s be a wait and to go to the bar. No hello or time frame- 45 minutes later I got to complain and our table is miraculously ready. No apology. We were ordering as a group and got a steak and some other things as an entree. The steak comes out and is literally two slices. Most servers will tell you if you’re ordering for the table if a dish is too small to share. She seemed very annoyed when we said it wasn’t what we were expecting. We ordered a larger cut of steak medium and it comes out raw and sliced so the server should’ve known. She seems extremely annoyed and starts talking rudely about us to the manager right behind us. The manager doesn’t care either. Won’t come back.
Very stylish place
Amazing food and ambiance. The crowd is very attractive and dressed very chic.
The service was excellent! Great drinks with a cool vibe. Perfect
For a night out or date night. Loved the hamachi. Great food
Great all around.
We love going to Swan for weekend brunch. The courtyard is very inviting and comfortable. The coconut pancake with banana ice cream is a must. It’s amazing!
Went for a Sunday brunch and the weather was perfect for sitting on the patio. The omelet was average, my son said the croque Madam was delicious but it’s worth coming for the cinnamon roll - light, flaky and magnificent.
We were visiting from manhattan. Dine out very often. Completely average food and below average service with long wait times. Ambiance would be good for friends looking to drink a lot and people watch. Not great for a date. It wasn’t terrible but there are plenty of better options on South Beach. Wouldn’t go out of your way, but a fine place to check out if where you are sleeping is walking distance
Excellent food great atmosphere!!
Very eclectic place. It was ok. Service at the restaurant was ok. Tons of tables empty, we had a reservation and we still had to wait a long time. Service for drinks at the terrace was terrible. There was a lot of smoking going on. A bit annoying that there was not a designated smoking area.
exceptional service by wait staff & management. Valentina, took time out of the busyness that valentine’s day brought and table touched to make sure everything was great. the food was delicious, the dessert was even sweeter. incredible team that Swan has makes the dining experience one of a kind
Beautiful restaurant with very good atmosphere, great outdoor patio area. Food was good but didn’t love the Asian flare, expected it to be more French, but it was decent. The crab tempura was outstanding, husband had the chicken and did not enjoy it and I had filet which was alright. Don’t know how soon we will go back but definitely worth trying.
If it wasn’t Valentines I would give it a better review. They took advantage of the occasion and packed way too many people into the space with pop up tables. The Kitchen was also not setup to handle the influx of people, so it felt like a complete bust or dining experience in Times Square. Should have known better to try a new place on Valentines Day, so will take half the blame, but wish it wasn’t about filling the place and more about customer experience for nights like that.
Forgot both appetizers then apologized and said a free round of drinks on them and dessert. Ordered a cappuccino with dessert which was also forgotten about. The final bill ended up still charging us for 1 drink. Food and vibe was amazing and it was a super busy day
Birthday for my daughter
Swan is rated 4.4 stars by 795 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.