Excellent experience, food was delicious and service superb
Food was delicious in this gorgeous restaurant!
The service was very poor. Long wait times for drinks, appetizers and mains. Normally the service is good but was very poor.
Service started out strange and inattentive
Ended on a better note . After I mentioned the Duck being dry and not great but ate it the waiter offered us free desert on the house which was delicious. Overall pricey for the quality and service we got. Don’t mind paying if food is great as is top notch attentive service. Place is pretty but not what I hoped for as an experience
Such an incredible experience!
Beautiful ambiance with good food but quite pricy.
A great place for outdoor dining with some of the best people watching in South Beach. Servers were very pleasant but seemed to be overwhelmed or inexperienced. Beverage orders were missed all together or mixed up. But, everyone enjoyed their meal and dining alfresco in such a lovely space.
The service is terrible but they don’t seem to care because it’s scene-y so people come. We showed up on time for our 9 pm reservation and they seemed annoyed we were all there and told us it’s be a wait and to go to the bar. No hello or time frame- 45 minutes later I got to complain and our table is miraculously ready. No apology. We were ordering as a group and got a steak and some other things as an entree. The steak comes out and is literally two slices. Most servers will tell you if you’re ordering for the table if a dish is too small to share. She seemed very annoyed when we said it wasn’t what we were expecting. We ordered a larger cut of steak medium and it comes out raw and sliced so the server should’ve known. She seems extremely annoyed and starts talking rudely about us to the manager right behind us. The manager doesn’t care either. Won’t come back.
Very stylish place
Amazing food and ambiance. The crowd is very attractive and dressed very chic.
The service was excellent! Great drinks with a cool vibe. Perfect
For a night out or date night. Loved the hamachi. Great food
Great all around.
We love going to Swan for weekend brunch. The courtyard is very inviting and comfortable. The coconut pancake with banana ice cream is a must. It’s amazing!
Went for a Sunday brunch and the weather was perfect for sitting on the patio. The omelet was average, my son said the croque Madam was delicious but it’s worth coming for the cinnamon roll - light, flaky and magnificent.
We were visiting from manhattan. Dine out very often. Completely average food and below average service with long wait times. Ambiance would be good for friends looking to drink a lot and people watch. Not great for a date. It wasn’t terrible but there are plenty of better options on South Beach. Wouldn’t go out of your way, but a fine place to check out if where you are sleeping is walking distance
Excellent food great atmosphere!!
Very eclectic place. It was ok. Service at the restaurant was ok. Tons of tables empty, we had a reservation and we still had to wait a long time. Service for drinks at the terrace was terrible. There was a lot of smoking going on. A bit annoying that there was not a designated smoking area.
exceptional service by wait staff & management. Valentina, took time out of the busyness that valentine’s day brought and table touched to make sure everything was great. the food was delicious, the dessert was even sweeter. incredible team that Swan has makes the dining experience one of a kind
Beautiful restaurant with very good atmosphere, great outdoor patio area. Food was good but didn’t love the Asian flare, expected it to be more French, but it was decent. The crab tempura was outstanding, husband had the chicken and did not enjoy it and I had filet which was alright. Don’t know how soon we will go back but definitely worth trying.
If it wasn’t Valentines I would give it a better review. They took advantage of the occasion and packed way too many people into the space with pop up tables. The Kitchen was also not setup to handle the influx of people, so it felt like a complete bust or dining experience in Times Square. Should have known better to try a new place on Valentines Day, so will take half the blame, but wish it wasn’t about filling the place and more about customer experience for nights like that.
Forgot both appetizers then apologized and said a free round of drinks on them and dessert. Ordered a cappuccino with dessert which was also forgotten about. The final bill ended up still charging us for 1 drink. Food and vibe was amazing and it was a super busy day
Birthday for my daughter
Food was delicious!! Brussel sprouts, the short rib ravioli, and himachi! Sooo good!!! The music was great too.
Beautiful place and scene and music were great but food is way too expensive and portions too small for price.
We love this restaurant!! Everything is well done and thought out!! Details are on point!
INCREDIBLE DINNING EXPERIENCE FROM START TO FINISH.....PERIOD! 👍🏼👍🏼
Numerous issues. Too much bartender talk to enjoy a drink. Refused to transfer tab to table when table was ready. Manager kept obsessing about server meeting.
They need to live up to their hype and become customer centric. And of course told open table that I was a no show.
They severely overbook on popular nights. We didn’t get seated until 40 minutes after our reservation. They gave us a free dessert, but that didn’t make up for having to wait an unacceptable amount of time to get seated.
Brunch is second to none - and in such a great area walking distance to upscale Miami shopping.
Service was very bad, food disgusting and very expensive. Worse waiters and manager ever
Nos dieron la mesa 1 hora más tarde. Un caos de gente. Entiendo q sea un lugar de moda... pero si no tienen capacidad para atender que no reciban reservas. La
Comida bien, muy cara, pero bien. Nada del otro mundo... no creo q vaya a volver.
Amazing food, great service, very cool scene. Highly recommend.
We ordered several main course plates and starters...had to send back the brussel sprouts, they were practically charcoal. The rest of the dishes were subpar, bland, disappointing and way overpriced for the actual quality. Won't return
Great food. Great service
It was an amazing experience. My friends and I enjoyed every moment.
One of the best restaurants in Miami, I love it!!!
Always a pleasant experience at Swan. My preferred meeting place for girls night out
The ambiance was amazing. The food was surprisingly filling and tasty. Great experience.
The service was amazing and they made my birthday so amazing by giving me an engaging dessert!!
Swan is rated 4.5 stars by 776 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.