Sutro's at the Cliff House - San Francisco
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Sunday, April 21, 2019
Very slow service and no waiter attention.
A beautiful day in the city with outstanding food and ambience
The view is gorgeous but the food so-so. Would be a great place to take visitors who have never seen the gorgeous Pacific coast at sunset. We order the halibut and scallop and shrimp risotto. The halibut was very dry - and for $36 I would expect it to be cooked to perfection. The scallops were tasty, I’d order them again. Overall this place isn’t worth the trip all the way to the outer point of SF for the food - but I’d go for the view and a cocktail!
Great view, not too crowded, lovely for me and my mom!
Very much so enjoyed our trip to this restaurant. The food was spectacular. We had everything ranging from crabcakes to Day boat scallops, scallops and a crab sanwich and sweet potato fries. The lemon dessert was fantastic!! Not only was the view remarkable but the service was fantastic! We would certainly go again!
we were celebrating our 40th wedding anniversary..........great food, great atmosphere, great service from michael. no sunset due to fog.............no problem.
Unbelievable views. Staff was friendly and accommodating. Great ambience. Enjoyed our time there
Excellent in every way. Whenever I am in SanFrancisco I try to eat there. You used to have Taylor Fladgate 40 year tawney port and need to offer it again. The view is magnificent!!
Beautiful setting but the service was so disinterested and lackadaisical it detracted from the meal. Generally the food was good although the duck was pretty dry.
Fantastic views, wonderful ambiance, excellent service, but food is variable. Some dishes are great, and some mediocre.
Would definitely come back for a special occasion. We let them know ahead of time that we were celebrating birthdays and they acknowledged that as we checked in, gave us a wonderful table at a window and even brought out special birthday deserts! The waiter did pout when we politely turned down bread with our meal (we really did not need the extra bread and know they charge per person for bread). But I did not turn down a second espresso martini. Yum! We all got different things to eat and everyone was delighted by our choices. I had squash soup and lamb chops and loved every bite!
Spectacular views of the Pacific Ocean and coastline. Food was wonderful.
Food was decent. I had the scallops and shrimp which was excellent. The other 3 guest entree’s were decent. Halibut was a little dry. Crab cakes were average to above average.
This is a gorgeous place to dine obviously on a cliff with waves crashing in and wall to wall windows. Definitely a must do! And the food is incredible with excellent attentive service. It’s pricey but it’s worth it and when we were there it was 50% off bottles of wine!
Great staff, food & views! Thank you!
Fabulous in every way
We love the service, the food and the beautiful view.
Good for a date great views.
Overall we all had a good time. One dinner was cold, the rest were good. It was pricey.
Food was amazing , not worth the wait. We waited about an hour for our food however. A table of four who sat down and ordered after us , got their food faster than we did (a table of 2).
The window table I requested was ready shortly after we arrived. Perfect view of the surf from our window.
Waiter was friendly and knowledgeable and very prompt bringing our champagne and our lunch.
Great experience all around!!
Stunning view and great food!
Took out of town guests - food was better than expected as our other favorite restaurants were booked. It was our guests fifth wedding anniversary and they were surprised with a special dessert!
Went for my daughters 18th Birthday , got great table with beautiful view. Service was great and food was delicious.
Beautiful view and great service! One of the best times I've had in San Fran!
We clearly stated we were gluten free. Crackers were brought out with our starter and there was no alternative for the bread on our entree. Then we were brought out a celebratory anniversary dessert plate that was all gluten. The server apologized and made no compensation. There was a child at the table next to us screaming the whole time that literally through pasta at us. The family finally apologized to the server after seeing our very clear annoyance, which the server informed us of but again gave no compensation. As a person who works in the industry I was appalled at the lack of care for our experience as we were trying to celebrate our 10 year anniversary. The view was incredible but I wish I had just taken some pictures of the sunset and walked down to the hill to my favorite local restaurant.
Excelente restaurante, ambiente increíble, atención y comida muy buena!!
I got a call confirming our reservation the day before from a very pleasant person, knowing it was my moms 94th birthday, I asked if possible to have a window table. I figured it showed on our reservation about her birthday, but not one person said happy birthday to my mom upon arrival, hostess or waiter.
We were sat in the middle of the dining room, oh well but it was very cold in there which the waiter explained their heater wasn’t working. But he wasn’t very pleasant and barely cracked a smile. At the end of our meal when he asked if we wanted dessert, I was quick to mention my moms 94th birthday, which he did end up bringing a dessert but on 2 forks. There were 4 of us there! Upon leaving I had to ask the hostess for her walker which was put in a storage closet, she had me just go get it instead!
I’ve been there many times and probably will go back again but they could use a little brush up on customer service!!
Wonderful service and food. The seafood was fantastic as well as cocktail selection. Wait staff was first class and insightful.
Fantastic Fantastic Fantastic Fantastic Fantastic Fantastic
I had mentioned in my reservation that we were celebrating my nieces birthday and recent engagement and upon arrival mentioned it again to the guy at the podium. He was too occupied training a new associated to be bothered to listen to me. There was no special attention given, no celebration. Service was very dry and I was very disappointed in myself for choosing this place over other options that I knew would have treated us better. The price was not worth the crappy service.
I love the setting for this restaurant! The view of the ocean is absolutely gorgeous! The food is delicious and beautiful, the service was impeccable. They were very accommodating expediting my service as I was short on time, on my way to the airport. This was my second visit due a trip to SF, and it will not be my last.
Excellent fish and steak. Bread prices were high considering the cost of food. Service excellent.
Wonderful and historical place where we can admire the sea. Delicious food.
The Cliff House is great!
Pre-sunset dinner was perfect for my son's 21st birthday.
Sutro's has an absolutely gorgeous view and the restaurant is very light and airy. Our server was very nice, but it took a while to get served, maybe due to circumstances beyond his control. The food was very good, but not that hot. Overall though, a very pleasant experience.
We dined at Sutro's a few times. The experience is up and down. I do not know whether they can't keep the chef or whatever reason. This time, the experience was just unimpressive. The service was still good. The view and the ambience are spectacular, with the piece of history of San Francisco.
The seared rock cod was bland even the green beans. The mussels with harissa sauce, the sauce is buttery but no depth. There is no heat and no salt. I also want to point out the ice tea. The restaurant serves bottle ice tea. Why do they bother to put the tablecloth on the table while they can't even make their own ice tea? The bottle cheapen up the restaurant. Or they should at least pour in the bar.
I reserved a table for 2 for my son and his gal’s anniversary. They said they had wonderful service and a romantic view, paired with food they really enjoyed - despite being teens. Good job Cliff House!
Time with our uncle
Good and beautiful. Service was through and we even got extra crab cakes and extra dessert for our 4th anniversary. They gave us a window seat as the sun set and I'm very satisfied. I had the bacon crusted salmon. She ordered the Thai style bouillabaisse and didn't like it as much. We finished with the chocolate lava cake and it was enough. We left full, and more in love than we came. Great experience!