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Sustenio - Eilan Hotel, San Antonio, TX

Sustenio - Eilan Hotel

4.0
4
641 Reviews
$30 and under
Southwest
Enjoy the diverse flavors of South Texas at Sustenio! Local fresh produce and proteins brought in daily; with influences from Traditional Mexico, Creole and Southern Comfort foods.

Make a reservation

2 people

7:00 PM


Booked 2 times today
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Southwest, Comfort Food, Creole / Cajun / Southern

  • Hours of operation

    Happy Hour Daily 4:00 pm–7:00 pm Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm

  • Phone number

    (210) 598-2950

  • Payment options

    AMEX, Cash not accepted, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Adrian Linares

  • Catering

    Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956

  • Private party facilities

    Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 10 guests. Our space is great corporate functions, weddings and special celebrations.

  • Private party contact

    Nancy Hinojosa: (844) 247-5148

  • Neighborhood

    La Cantera

  • Cross street

    I-10 and La Cantera Parkway

  • Parking details

    Complimentary Valet Parking for all Sustenio guests

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 641 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4.3Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

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  1. D

    David

    Las Vegas

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food2service1ambience2
    Poor experience - another not so great hotel restaurant experience. Very understaffed, menu boring, food below average, and not cheap. Cocktails were the best part and they were just ok.
  2. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food4service5ambience5
    All staff were very actively focused on customer service from the moment we arrived. All servers stayed busy attending to their tables and we were very fortunate to have Sierra assigned to us. She was all smiles and positivity as she checked on us repeatedly — definitely the MVP for our experience.
  3. WI

    WaspIII

    San Antonio

    7 reviews

    4.0

    7 reviews

    Dined on November 24, 2022

    overall4food2service5ambience4
    Thanksgiving buffet - turkey was perfect. The rest was good, but cold, even the mashed potatoes.
  4. OT

    OpenTable Diner

    San Antonio

    8 reviews

    5.0

    8 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Excellent service and food at Thanksgiving feast.
  5. F

    Favorite

    San Antonio

    7 reviews

    5.0

    7 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Great family time celebrating Thanksgiving and early birthday for me.
  6. GP

    GregP

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Overall, the Thanksgiving buffet was excellent. The wait staff was customer service oriented. The staff made you feel satisfied and appreciated. They ensured you were completely satisfied. They made frequent rounds and answered questions accordingly. They were extremely dedicated and energetic employees. They worked in harmony with colleagues. They ensured that food was available in all receptacles. The quality of the food was great. It was hot to the palate. The buffet was set up with easy access to plates, silverware, etc. I would highly recommend Sustenio - Eilan Hotel to family and friends.
  7. B

    Brian

    Charleston

    6 reviews

    5.0

    6 reviews

    Dined on November 13, 2022

    overall5food5service5ambience4
    We enjoyed a wonderful dinner. The brisket taco appetizer was amazing as was the pizza and wine. Service was excellent, too! It was nice also to not get gouged at a hotel restaurant AND to have such good food.
  8. MN

    MarcN

    1 review

    5.0

    1 review

    Dined on September 27, 2022

    overall5food5service5ambience5
    Great location for high quality food and wines. The noise level is very low, good for conversation. They have an extensive wine list available.
  9. K

    Kimmie

    1 review

    3.0

    1 review

    Dined on September 23, 2022

    overall3food3service5ambience5
    The food was okay and service was good overall. The salmon was a little salty and carrots with the lemon sauce was different I’ll say, should have tried the asparagus instead.
  10. NF

    NancyF

    Houston

    1 review

    1.0

    1 review

    Dined on September 13, 2022

    overall1food1service1ambience1
    Food and service BEYOND BAD
  11. LY

    LYNNH

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on September 5, 2022

    overall5food5service5ambience5
    Little pricey, but overall a nice upscale restaurant
  12. L

    London

    Dallas

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5
    Our waitress Ciara was amazing and very personable. She made my date night run really smooth and even took pictures for us! Had the best steak of my life, accompanied by a nice ambiance!
  13. DA

    DAVIDA

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5
    Customer service was great, food was great and they valet for free! Good place
  14. CR

    ColinR

    San Antonio

    4 reviews

    vip
    2.0

    4 reviews

    Dined on June 17, 2022

    overall2food2service4ambience3
    I’ve been there many times. Due to covid it has been awhile. However I will not return. Exploratory trip answered a question. We ordered the charcuterie. Not a thing on it was explained, just merely dropped off. Salads weren’t great. Weren’t bad but neither are the pre made salads from the grocery. They are the same just cheaper. Salmon was good. ‘Do you want dessert? No? Ok here’s the bill.” Look it’s pretty and you make the decision yourself I just will never go back.
  15. OT

    OpenTable Diner

    San Antonio

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food5service5ambience5
    Mother’s Day dinner
  16. OT

    OpenTable Diner

    Washington DC

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food2service2ambience5
    Out of chicken, out of filet, restrooms broken, 20% surcharge for Mother’s Day- restaurant was 2/3 empty
  17. D

    Dclarke

    Houston

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Mother’s Day
  18. KR

    KennethR

    San Antonio

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 24, 2022

    overall5food4service5ambience5
    Sustenio is one of the most beautiful, elegant and delightfully delicious places to eat, and relax. The Service was outstanding. The food was very tasty and wonderfully prepared and served with excellent temperature. We Absolutely love Sustenio. We're going back next weekend.
  19. OT

    OpenTable Diner

    San Antonio

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service2ambience3
    At $65 a person it was difficult to even get more coffee. Almost $300 for three people at a buffet
  20. JW

    JeffW

    San Antonio

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food1service2ambience3
    Surprised at the cost versus the quality of the food. Buffet was terrible and the food was dry and over seasoned. Even the desert was not as good as boxed store bought deserts. When the bill came out it totaled 261.00 dollars for a brunch for 3 people. We didn’t even have any alcohol. They put a 24% gratuity on they bill which we were again shocked. We had a sit down dinner a couple of years ago that was delicious. Had we know up front it was 65 a person for a brunch, we would never have gone. We’ll never go back.
  21. CF

    CarolF

    New York Area

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 26, 2022

    overall4food4service5ambience4
    The service was beyond!! She wqs very informative great personality and super attentive. The smokey dip was very nice. Will definitely order again. The chicken fried steak that the two other diners with us had was a nice surprise! really jazzed up. I enjoyed the filet mignon with a red wine bordelaise. This is a hidden gem..
  22. EV

    EliasV

    San Antonio

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food4service5ambience5
    Atmosphere and service was great! For Valentines Day reservations, the menu selections for this year could have been better although the preparation for the selection items were made to perfection. Do I think it was over priced? Yes, the tab was slightly more than I anticipated. I would like to go back to experience the full menu choices some day.
  23. JA

    JonathanA

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food3service2ambience3
    Service was bad and place was not even full. It took us half hour to get drinks served and an hour to get the appetizer (salad).
  24. OT

    OpenTable Diner

    San Antonio

    4 reviews

    5.0

    4 reviews

    Dined on February 13, 2022

    overall5food4service5ambience5
    Wonderful! Nancy and our server was great!
  25. OT

    OpenTable Diner

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on February 13, 2022

    overall5food5service5ambience5
    Food & drinks were great! Service was quick !
  26. E

    Enwynn

    San Antonio

    47 reviews

    vip
    3.0

    47 reviews

    Dined on February 13, 2022

    overall3food3service4ambience3
    The food is good enough. Ambiance is a bit rushed. Service is good enough. Noise is good.
  27. MW

    MattW

    San Antonio

    8 reviews

    5.0

    8 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5
    Wonderful venue for getting together for great food and conversation! Most restaurants blast the music so loud that people have to yell to talk - Sustenio has it right - background music is meant to be just that! The food was great!
  28. AB

    AlanB

    San Antonio

    24 reviews

    vip
    3.0

    24 reviews

    Dined on January 16, 2022

    overall3food2service5ambience3
    This is not the restaurant I remember from 2014. The wine selection is still there (and very reasonably priced) but the vibe and quality of food has been lowered significantly. We had excellent service and the meal was a good value, but it was not the high-end "date night" we had anticipated.
  29. OT

    OpenTable Diner

    San Antonio

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 8, 2022

    overall2food3service2ambience4
    So disappointed in what this restaurant is compared to a few years ago. Obviously things have changed due to covid. But the new menu is not nearly as nice as it used to be. Went from a unique upscale restaurant to a restaurant with chicken fried steak on the menu…. We ordered Sauvignon Blanc and was brought a Cabernet, when we brought this to the attention of our server, she told us that bartender told her it was the same thing…. We left before we even ordered food. There was a nice singer/guitar player who was taking requests and added a nice ambiance to the place, however, we won’t be going back.
  30. T

    Treasaigh

    1 review

    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5
    We had the New Year's Eve special - steak with lobster tail. The food was well-seasoned and delicious. Service was very good - attentive but not overbearing. The cost was reasonable.
  31. DP

    DP123

    San Antonio

    1 review

    3.0

    1 review

    Dined on December 25, 2021

    overall3food3service2ambience4
    We went there on Christmas Day for their special holiday menu. We were very disappointed with our experience. The food (prime rib) was just ok, service was very poor (maybe due to shortage of staffing), the staff were not very friendly or helpful. I have eaten there before and always enjoyed my experience there, very disappointing especially as it was our Christmas Day meal.
  32. TH

    TxHorn

    San Antonio

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 9, 2021

    overall5food5service5ambience5
    The Mother’s Day meal was wonderful. My wife does not eat red meat, and the manager was quick to offer an alternative which my wife loved. This was our first experience dinning here, but based on the service and quality of the food, will definitely not be our last.
  33. OT

    OpenTable Diner

    San Antonio

    5 reviews

    4.0

    5 reviews

    Dined on May 9, 2021

    overall4food4service5ambience4
    They have an impeccable service and the food was good but the downside is, there is not much selection on the food menu.
  34. VF

    VisitingFoodie

    Richmond

    27 reviews

    4.0

    27 reviews

    Dined on March 1, 2020

    overall4food3service5ambience5
    Let me preface this review by saying that we went during Sunday brunch. I looked at the brunch line up and it was truly eye-popping with variety and very-well displayed offerings. It was too much food for us so we ordered the normal breakfast that came with our room - eggs, hash browns, sausage or bacon, pancakes and biscuit with gravy. Probably not the wisest move given that the focus was on the brunch. The breakfast was unremarkable, pancakes were tough, bacon tasteless as was the biscuit and gravy. The true highlight was our caring server. My wife had a coughing fit, and the server was very attentive in getting her water, making sure she was ok, etc. So, high kudos for the staff and advice to go for the buffet if you can at all take advantage of all the food for the price.

    Sustenio - Eilan HotelResponded on March 6, 2020Thank you again for your feedback, we use experiences such as yours to learn how to better serve our guests. I apologize that the breakfast platter was a disappointment. One of our many goals aside from great service is consistent food quality and I am sorry to hear we fell short this time. I will share your feedback with our Chef in order to make improvements. Thank you again for your visit, we hope to see you again soon. -Erin Bergstrom, Food & Beverage Manager, 210-598-2950

  35. OT

    OpenTable Diner

    San Antonio

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    Sunday Brunch is the best
  36. VF

    VisitingFoodie

    Richmond

    27 reviews

    5.0

    27 reviews

    Dined on February 29, 2020

    overall5food5service5ambience5
    This is a classy restaurant with modern, clean décor. It adjoins the bar area which can be lively and noisy. There are many hard surfaces, so if you go and want to talk to your tablemates, be sure to ask for a table in the back away from the bar area. The service was excellent as was the food. I had the Texas chicken fried steak and my wife had the roasted chicken. Her chicken had a delightful slightly smoky flavor - very very good. My chicken fried steak was as expected, served on a bed of hand mashed potatoes with mixed veggies with the requisite cream gravy - authentic and good! The restaurant has a very extensive wine menu so you will find something for your tasted and budget. I had selected a Tempranillo. Our server came back to tell me they were out of that one. As I looked for a second choice, one of the other servers went scouring their supplies and found the last bottle in the cellar - I mention this as a small illustration of the great service we experienced. Highly recommend.

    Sustenio - Eilan HotelResponded on March 6, 2020Thank you so much for your wonderful feedback! We are so glad to hear you were impressed by our food, service and wine selection. We hope to see you again soon! Please feel free to reach out if I can be of service on your next visit. -Erin Bergstrom, Food & Beverage Manager 210-598-2950

  37. AC

    AngieC

    San Antonio

    9 reviews

    4.0

    9 reviews

    Dined on February 16, 2020

    overall4food4service3ambience4
    Been here twice now. Food is still great but service I would have to say was lacking . This time they forgot to bring our high chair and I had to remind them. The waiter came by after 15 minutes to let me know he would be with us shortly. He brought the coffee with no offer of Sugar and then we had to ask for sugar in which he handed us a few packets by hand without the little holder for it so we had to ask for more since there were 3 people drinking coffee. Then when our guest arrived and he was taking the drink order he was in such a hurry he didn’t even wait for our guest to finish ordering. So she just stuck with the water. Then while we were having desert he dropped the bill asked if we wanted to charge to our room which we told him we weren’t staying there he said he would be back take our time, but kept checking for that bill. So this made us feel rushed. Service was definitely different from the first time

    Sustenio - Eilan HotelResponded on February 17, 2020Thank you for sharing about your experience with us, it definitely sounds like our service missed the mark for your Sunday Brunch. I appreciate you bringing your concerns to my attention so we can address them, feedback helps us to further our training program and constantly improve. If I can be of any further service please do not hesitate to reach out -Erin Bergstrom, F & B Manager 210-598-2948

  38. SA

    SAMimi

    San Antonio

    7 reviews

    5.0

    7 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5
    We always enjoy going to Sustenio!
  39. A

    Artie

    New Orleans

    7 reviews

    5.0

    7 reviews

    Dined on February 15, 2020

    overall5food5service4ambience5
    Great atmosphere and food. Service was a little slow but polite.

    Sustenio - Eilan HotelResponded on February 17, 2020Thank you for your feedback, we are glad you enjoyed yourself. I appreciate you bringing the speed of service to our attention so it can be addressed with our team. Feedback such as yours helps us to constantly improve. Please feel free to reach out if I can be of any further assistance. -Erin Bergstrom, F & B Manager

  40. PU

    PattiU

    Denver

    2 reviews

    5.0

    2 reviews

    Dined on February 2, 2020

    overall5food5service5ambience5
    Anniversary

    Sustenio - Eilan HotelResponded on February 6, 2020Hope you enjoyed celebrating your anniversary with us! We look forward to having you again. -Erin Bergstrom, Food & Beverage Manager

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sustenio - Eilan Hotel offers takeout which you can order by calling the restaurant at (210) 598-2950.

Sustenio - Eilan Hotel is rated 4 stars by 641 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today
Google Map for Sustenio - Eilan Hotel

18603 La Cantera Terrace, San Antonio, TX 78256

Dining areas

Additional information

  • Cross street

    I-10 and La Cantera Parkway

  • Neighborhood

    La Cantera

  • Hours of operation

    Happy Hour Daily 4:00 pm–7:00 pm Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm

  • Cuisines

    Southwest, Comfort Food, Creole / Cajun / Southern

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Complimentary Valet Parking for all Sustenio guests

  • Payment options

    AMEX, Cash not accepted, Discover, MasterCard, Visa

  • Executive chef

    Adrian Linares

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (210) 598-2950

  • Catering

    Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956

  • Private party facilities

    Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 10 guests. Our space is great corporate functions, weddings and special celebrations.

  • Private party contact

    Nancy Hinojosa: (844) 247-5148

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