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Sustenio - Eilan Hotel, San Antonio, TX

Sustenio - Eilan Hotel

4.2
4.2
674 Reviews
$30 and under
Southwest
Enjoy the diverse flavors of South Texas at Sustenio! Local fresh produce and proteins brought in daily; with influences from Traditional Mexico, Creole and Southern Comfort foods.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Southwest, Comfort Food, Creole / Cajun / Southern
  • Hours of operation
    Breakfast Fri–Sun 7:00 am–1:00 pm Happy Hour Wed–Sun 4:00 pm–7:00 pm Dinner Wed, Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Phone number
    (210) 598-2950
  • Payment options
    AMEX, Cash not accepted, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Adrian Linares
  • Catering
    Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956
  • Private party facilities
    Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 12 guests. Our space is great corporate functions, weddings and special celebrations.
  • Private party contact
    Nancy Hinojosa: (210) 844-2958
  • Neighborhood
    La Cantera
  • Cross street
    I-10 and La Cantera Parkway
  • Parking details
    Complimentary Valet Parking for all Sustenio guests
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 674 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4Food
  • 4.1Service
  • 4.5Ambience
  • 4Value

NoiseModerate

674 Reviews
  1. Gary

    San Antonio

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    overall2food1service2ambience2
    Thanksgiving dinner was poor considering the high price. Some items were running out and meats were served in watery containers. Very limited selections of food items. Deserts were uninspired, pies looked to be purchased from the local grocery store. One dessert was inedible by everyone at the table due to excessive seasoning. Won’t go back.

    Is this helpful?

  2. Cruz

    San Antonio

    1 review

    3.0

    1 review

    Dined on November 19, 2023

    overall3food3service3ambience4
    Wife and I did enjoy our date. She felt special and classy. Food is decent. You really pay for the ambiance.

    Is this helpful?

  3. OpenTable Diner

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2023

    overall5food5service5ambience5
    Amazing experience! Food and Drinks were outstanding!

    Is this helpful?

  4. rwallaceva

    1 review

    5.0

    1 review

    Dined on November 12, 2023

    overall5food5service5ambience5
    Our Burger was fantastic and extra large. Appetizers unique and tasty. Service was outstanding and personable.

    Is this helpful?

  5. ClaytonH

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on October 27, 2023

    overall5food5service5ambience5
    The service was great, food was delicious and served in a timely manner. Presentation was very impressive. Lilia S. was our server and she was phenomenal! She’s very knowledgeable of the menu and made spot-on recommendations. Ambiance was relaxing and inviting. The entire experience was superb.

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  6. JasonO

    San Antonio

    7 reviews

    3.0

    7 reviews

    Dined on September 30, 2023

    overall3food3service3ambience3
    Based on previous reviews I expected a nicer experience. I had a 630 reservation, arrived on time and there was no host available for at least 10 minutes. When I was greeted, my table wasn’t ready/set so they had to spend another five minutes getting it set. Menu options were limited and uninspired for the price point. Our campfire queso came out lukewarm warm and my Caesar salad was forgettable with too Much cheese and store bought croutons. Steak was ok, ordered it Rare+, came out Medium Rare and was never asked if the temperature was ok. Ambience was meh, loud kitchen interrupted our conversation multiple times and for a $200 meal, the overall experience was underwhelming. I def felt like I was in a hotel restaurant instead of a fine dining establishment. Just felt more like a place for brunch than a nice dinner. Wouldn’t recommend and likely won’t return due to the lack of value vs price point/quality.

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  7. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food5service5ambience5
    Great atmosphere and service, food was good!..Had a great time!

    Is this helpful?

  8. MelK

    1 review

    5.0

    1 review

    Dined on August 14, 2023

    overall5food5service5ambience5
    I can't say that I've EVER stayed anywhere better! This was an absolutely amazing experience. We plan on becoming members so we can go back from time to time without hassle. I can't wait to visit again! Everyone was so kind and so nice!!! Just friendly all around and it felt like family!!! <3

    Is this helpful?

  9. CarltonM

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on August 3, 2023

    overall5food5service5ambience5
    The food is great. The wait staff was great. Very romanic.

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  10. OpenTable Diner

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on July 14, 2023

    overall5food3service5ambience5
    Beautiful hotel and surroundings. The staff was spectacular. The Starbucks could not grasp that I just wanted black coffee, but that’s okay.

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  11. DebN

    Hawaii

    7 reviews

    5.0

    7 reviews

    Dined on July 14, 2023

    overall5food4service5ambience5
    It was our first time enjoying dinner at this restaurant. We truly enjoyed our evening and the staff was fantastic and the food was very good as well. We will be coming again!

    Is this helpful?

  12. OpenTable Diner

    Houston

    4 reviews

    vip
    4.0

    4 reviews

    Dined on July 5, 2023

    overall4food4service5ambience4
    They were very accommodating & helped us find a good view of the fireworks from six flags as requested.

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  13. SarahW

    Dallas

    5 reviews

    3.0

    5 reviews

    Dined on June 16, 2023

    overall3food4service3ambience4
    Clean and bright environment. Limited, basic menu. Nice staff, but our waitress was limited on her knowledge of the menu and it’s descriptions. Everything was “good“ or “popular“ but no information beyond that.  can’t say I’d be eager to go back there again, even though the food was delicious. There just wasn’t anything that “wows.”

    Is this helpful?

  14. SusanC

    San Antonio

    19 reviews

    vip
    5.0

    19 reviews

    Dined on June 9, 2023

    overall5food5service5ambience5
    My friend and I love going to Sustenio. We sit in the bar so that we can enjoy a great meal and play cards afterwards. The staff are always super friendly and attentive. We had the Crispy Brussel Sprouts to start off then had the Shrimp and Grits and an Autmn Salad with blackened Chicken. No photos taken but the food is always consistently delicious!

    Is this helpful?

  15. OpenTable Diner

    San Antonio

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food2service3ambience3
    We were disappointed with our Mother’s Day Brunch. There was a wide selection. The omelet was okay, but most of the main entrees were pretty bad. The prime rib was very overcooked and dry, and the salmon was fishy tasting. The best part was the salad. When the bill came, we were surprised to see there was already a 25% gratuity added for our party of five. This surprised me because it was a buffet. The servers only had to refill our water and take stone plates off the table. They had trouble getting the mimosa order correct. Overall, we were disappointed with the meal and the total price.

    Is this helpful?

  16. OpenTable Diner

    Richmond

    5 reviews

    3.0

    5 reviews

    Dined on April 30, 2023

    overall3food3service3ambience4
    The food was ok, nothing was impeccable or outstanding. The best part of the meal was the Caesar salad. The pizza was underdone and the steak was cooked inconsistently, along with the sides. We were not greeted at the host stand although we stood there for a few minutes. I don’t think we would return to this restaurant.

    Is this helpful?

  17. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 22, 2023

    overall4food3service5ambience4
    The staff and service at the restaurant were excellent and accommodating. The Eilan hotel staff however were horrible. After our dinner, we took (non-flash) pictures on our phone after our dinner and was treated very rudely. Told we couldn’t take pictures by the empty staircase and the guy who claimed to be the hotel manager was threatening and blocked us from taking a group picture. Needless to say, I will not consider staying at Eilan Hotel at all!

    Is this helpful?

  18. Nina

    1 review

    5.0

    1 review

    Dined on April 18, 2023

    overall5food4service5ambience5
    Staff was great, manager was great. Ambience was beautiful, quiet, intimate for a lovely birthday dinner. Menu was awesome. I would like to try the ribeye chicharron -they were not available…but all meal options were great. Beverages not so much… I think they need work. Sparkling wine doesn’t go in a sangria. And too much banana in the rum bunch. Otherwise we had a great time and will return.

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  19. BradS

    1 review

    1.0

    1 review

    Dined on April 16, 2023

    overall1food1service1ambience1
    Poor service, food was overdone. Overall experience considering the hotel was disappointing.

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  20. Andrea

    Detroit

    65 reviews

    vip
    3.0

    65 reviews

    Dined on March 26, 2023

    overall3food3service3ambience4
    Manager stepped in, took and served our order. We were pleased with the quality of the food and drinks we had.

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  21. Briguy

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5
    Just a great place. Nancy, who is the manager, is outstanding.

    Is this helpful?

  22. NiaP

    San Antonio

    25 reviews

    vip
    5.0

    25 reviews

    Dined on February 16, 2023

    overall5food5service5ambience5
    One of my favorite places to enjoy a meal. Any occasion will do!

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  23. OpenTable Diner

    San Antonio

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food1service1ambience1
    why make a late reservation available if your kitchen closes within the next 30mins so inconsiderate especially on Valentine’s Day !!!

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  24. OpenTable Diner

    San Antonio

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food2service3ambience4
    Understaffed. didn’t have menus available. didn’t have steak knives available. Ordered a medium steak and when it came out it was Bleu. When they took my steak back I was told they would make a new one instead they brought the same steak out with a charred exterior and still Bleu. I will never go back and definitely not pay $80 again for a steak that was burnt and still mooing. Didn’t get one refill unless I got up and asked for it. The table cloth still had stains on it from before my reservation. My whole meal was $230 and I would’ve been better off at Texas Roadhouse.

    Is this helpful?

  25. CristianG

    Washington DC

    2 reviews

    vip
    1.0

    2 reviews

    Dined on February 15, 2023

    overall1food1service1ambience3
    We went there for Valentine’s special dinner. The food was simply the worse I have ever had anywhere. Cocktails were terrible. It took over half an hour to get the dessert and we decided to leave without

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  26. OpenTable Diner

    San Antonio

    1 review

    2.0

    1 review

    Dined on February 14, 2023

    overall2food2service3ambience1
    Food was not very good for price. They do not take cash and we weren’t aware til trying to pay our bill. Our server was sweet but we felt rushed to leave.

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  27. MilesE

    San Antonio

    5 reviews

    2.0

    5 reviews

    Dined on February 14, 2023

    overall2food2service3ambience2
    Expected a dining experience at a nice hotel to be elevated. It was none of this. Apart from the kind server, I did not enjoy this restaurant. Chopped salad looked like regular salad that had been tossed in the dressing with sliced tomatoes and chives. Salmon over cooked and dry, chicken cutlet with pasta was bland. Ordered chocolate cake for dessert but sent back- reminded me of those vending machine brownies. Will not return and do not recommend unless something changes.

    Is this helpful?

  28. NiaP

    San Antonio

    25 reviews

    vip
    5.0

    25 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5
    One of my favorite places to dine! Dinner is always fantastic! And the service is just as good!

    Is this helpful?

  29. SusanC

    San Antonio

    19 reviews

    vip
    5.0

    19 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5
    We ended up sitting in the bar area because we wanted to play cards afterwards. The bartender who served us was amazing. She was super friendly and responsive. We had the brussel sprouts as an appetizer and they were to die for! For dinner we had the wedge salad, shrimp and grits and a caprese pizza. Everything was delicious!

    Is this helpful?

  30. ErinB

    Austin

    1 review

    5.0

    1 review

    Dined on February 5, 2023

    overall5food5service5ambience5
    This was our first time here. The food was delicious and the service was great.

    Is this helpful?

  31. OpenTable Diner

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5
    Traveled from FL for my birthday and had a late night dinner

    Is this helpful?

  32. Joey

    San Antonio

    1 review

    vip
    1.0

    1 review

    Dined on December 25, 2022

    overall1food2service2ambience4
    Took an hour to get our food. I would not recommend right now.

    1 person found this helpful

  33. OpenTable Diner

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined on December 18, 2022

    overall1food3service1ambience2
    One server/hostess/table clearer for 6-8 tables. If there were more staff, they were probably sitting around watching the World Cup finals. Coffee was luke warm. Steak (& eggs) was waaaaaaaay overcooked. Forgot silverware. I don’t know if it’s just awful service all over San Antonio, but I thought this was a luxury hotel.

    Is this helpful?

  34. thequietdiner

    San Antonio

    5 reviews

    2.0

    5 reviews

    Dined on December 15, 2022

    overall2food1service4ambience2
    Waitress was very nice. They were out of all chicken dishes - because "they forgot to order". Ordered the steak Rare, and it came out cold in the center - waitress was surprised and thought PETA might should get involved. She did offer to do a reheat, but we were done at that point. Overall it looks like the hotel is being run on a shoestring budget.

    Is this helpful?

  35. David

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined on December 3, 2022

    overall1food2service1ambience2
    Poor experience - another not so great hotel restaurant experience. Very understaffed, menu boring, food below average, and not cheap. Cocktails were the best part and they were just ok.

    Is this helpful?

  36. OpenTable Diner

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food4service5ambience5
    All staff were very actively focused on customer service from the moment we arrived. All servers stayed busy attending to their tables and we were very fortunate to have Sierra assigned to us. She was all smiles and positivity as she checked on us repeatedly — definitely the MVP for our experience.

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  37. WaspIII

    San Antonio

    10 reviews

    4.0

    10 reviews

    Dined on November 24, 2022

    overall4food2service5ambience4
    Thanksgiving buffet - turkey was perfect. The rest was good, but cold, even the mashed potatoes.

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  38. OpenTable Diner

    San Antonio

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Excellent service and food at Thanksgiving feast.

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  39. Favorite

    San Antonio

    9 reviews

    5.0

    9 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Great family time celebrating Thanksgiving and early birthday for me.

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  40. GregP

    Austin

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Overall, the Thanksgiving buffet was excellent. The wait staff was customer service oriented. The staff made you feel satisfied and appreciated. They ensured you were completely satisfied. They made frequent rounds and answered questions accordingly. They were extremely dedicated and energetic employees. They worked in harmony with colleagues. They ensured that food was available in all receptacles. The quality of the food was great. It was hot to the palate. The buffet was set up with easy access to plates, silverware, etc. I would highly recommend Sustenio - Eilan Hotel to family and friends.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sustenio - Eilan Hotel offers takeout which you can order by calling the restaurant at (210) 598-2950.

Sustenio - Eilan Hotel is rated 4.2 stars by 674 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Google Map for Sustenio - Eilan Hotel

18603 La Cantera Terrace, San Antonio, TX 78256

Dining areas

Additional information

  • Cross street
    I-10 and La Cantera Parkway
  • Neighborhood
    La Cantera
  • Hours of operation
    Breakfast Fri–Sun 7:00 am–1:00 pm Happy Hour Wed–Sun 4:00 pm–7:00 pm Dinner Wed, Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Southwest, Comfort Food, Creole / Cajun / Southern
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Complimentary Valet Parking for all Sustenio guests
  • Payment options
    AMEX, Cash not accepted, Discover, Mastercard, Visa
  • Executive chef
    Adrian Linares
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (210) 598-2950
  • Catering
    Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956
  • Private party facilities
    Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 12 guests. Our space is great corporate functions, weddings and special celebrations.
  • Private party contact
    Nancy Hinojosa: (210) 844-2958
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