Sushia Izakaya Perth

Sushia Izakaya Perth reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   San Francisco Bay Area2 reviews

   4.0

   Dined on May 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was delightful fresh and flavourful. We ordered a cross section of dishes (sashimi, rolls, spicy tuna crispy rice, wagu steak, scallops and miso cod) and all were wonderful. Our first few dishes arrived before our bottle of wine which was a bit odd, but the real let down here is being inside the mall and for the price point it really detracts from the experience.
   

   Sushia Izakaya PerthResponded today

   Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed the fresh, flavourful dishes — from the sashimi to the wagyu steak and miso cod, it sounds like you had a wonderful selection! We do apologise that your wine arrived after the first few dishes — that’s certainly not the experience we aim to provide, and we'll be following up with our team to ensure better timing in the future. We also understand your thoughts about the mall setting. While we strive to create a quality dining experience regardless of location, we appreciate your honest feedback and will take it into consideration as we continue to grow and improve. We hope to welcome you back again soon. Warm regards, Sushia Izakaya
   

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2. C

   Calven

   Perth1 review

   1.0

   Dined on May 16, 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 5

   I am still awaiting for them to get back to me regarding OVERCHARGED. However, they seem to have just ignored my Facebook message and email for almost a week. Scan through your bill. You may find all items are listed correctly; however, if you added them one by one, you will notice that THE TOTAL AMOUNT is different. I bet in general, we just go through the items and that's it. If not, because we dine in a group and need to calculate the cost for each person, I would definitely not notice this. So, if you don't want to be OVERCHARGED for no reason, STAY AWAY from this place. One more thing that might be common to some restaurants, but I don't think I have been charged before. We've asked if we prefer still water or sparkling water, and my friend said sparkling water. We've been refilled a few times and overall ambience/ value/ menu/ cost, I won't say this is fine dining.ying, but I got charged $9. I don't mind to pay. although I never expected so. Anymore, the MAIN POINT IS OVERCHARGING ME FOR NO REASON, AND IGNORING ALL MY MESSAGES/EMAILS! If you dined there recently and still have the receipt, have a look!!!
   

   Sushia Izakaya PerthResponded today

   We sincerely apologise for the experience you’ve described and the frustration it has caused. Overcharging is never acceptable, and we completely understand your concern. We also regret that your messages via Facebook and email have not received a timely response — our managing team wasn't able to check them. We take your feedback very seriously and would like to investigate this issue immediately to make things right. Our team at the head office will contact you to follow up with the details of your visit, and we will prioritise resolving this for you as quickly as possible. We genuinely appreciate you bringing this to our attention, and we hope to have the opportunity to restore your trust in us. Kind regards, Sushia Izakaya
   

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3. D

   Donald

   Perth1 review

   2.0

   Dined on May 3, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Unfortunately the service let down an otherwise enjoyable experience. The kitchen did manage to provide excellent food but unfortunately none of it arrived together.
   

   Sushia Izakaya PerthResponded today

   Thank you for your feedback and for dining with us. We're pleased to hear you enjoyed the food, but we’re truly sorry the service didn’t meet expectations and that your dishes didn’t arrive together. We understand how this can affect the overall experience, and we’ll be addressing this with our team to improve coordination and timing. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a smoother and more enjoyable visit next time. Warm regards, Sushia Izakaya
   

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4. M

   Michelle

   New York City7 reviews

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Sides came out first, asked for well done steak come out medium, tough second time round. One person's main was half an hour AGAIN after our mains. Good think food is nice
   

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5. R

   Ross

   New York City2 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Beautiful food and great staff. Tuna sashimi and miso glazed cod were delightful, with refreshing draught Asahi from the tap. Will be going back for more.
   

   Sushia Izakaya PerthResponded today

   Thank you for your wonderful review! We're delighted to hear you enjoyed the tuna sashimi, miso-glazed cod, and a refreshing draught Asahi — a perfect combination. It’s always a pleasure to serve guests who appreciate the details, and we look forward to welcoming you back for more soon! Warm regards, Sushia Izakaya
   

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6. M

   Michelle

   New York City7 reviews

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food great, forty minutes for my 86 year old mums meal to come out, she to take it away. No compensation offered
   

   Sushia Izakaya PerthResponded today

   Thank you for sharing your experience with us. While we're glad to hear you enjoyed the food, we're truly sorry to learn about the delay with your mother’s meal and the inconvenience it caused. This is not the level of service we aim to provide, and we sincerely apologise for the oversight — especially given the circumstances. Your feedback has been shared with our team so we can ensure better coordination and care moving forward. We genuinely hope you’ll consider visiting us again so we can provide you and your family with the experience you deserve. Warm regards, Sushia Izakaya
   

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7. C

   CHRIS

   Perth1 review

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kobe was outstanding overall experience was wonderful 👍
   

   Sushia Izakaya PerthResponded today

   Thank you for your kind words! We're thrilled to hear you enjoyed the Kobe and had a wonderful overall experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back to Sushia Izakaya again soon. Warm regards, Sushia Izakaya
   

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8. K

   Karen

   Perth1 review

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Super fresh, fabulous staff, quality produce. Beautifully presented.
   

   Sushia Izakaya PerthResponded today

   Thank you for your lovely feedback! We're so pleased to hear you enjoyed the freshness, presentation, and service. Our team takes great pride in using quality produce and creating a welcoming experience, so your kind words mean a lot. We look forward to welcoming you back to Sushia Izakaya soon! Warm regards, Sushia Izakaya
   

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9. J

   John

   Perth1 review

   4.0

   Dined on April 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good especially the miso cod. The plum wine was stingy
   

   Sushia Izakaya PerthResponded today

   Thank you for your feedback and for dining with us. We're so glad to hear you enjoyed the food, especially the miso cod — it’s a popular favourite! We’re sorry to hear the plum wine didn’t meet your expectations, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience. Warm regards, Sushia Izakaya
   

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10. M

    Michelle

    Melbourne2 reviews

    5.0

    Dined on March 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is delicious. We ordered quite a few things to try, and every dish was so good. It's really difficult to select a favourite dish, but we really enjoyed the kingfish, black miso cod, and Wagyu Don. We all enjoyed it so much we are going again next week.
    

    Sushia Izakaya PerthResponded today

    Thank you for the wonderful feedback! We're delighted to hear that you enjoyed every dish and that the kingfish, black miso cod, and Wagyu Don stood out — they're some of our favourites too. It’s always a pleasure to know our guests are already planning a return visit. We look forward to welcoming you back next week for another delicious experience! Warm regards, Sushia Izakaya
    

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