Sushi Lab

Sushi Lab reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Charlotte1 review

   2.0

   Dined on May 8, 2023

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The food was ok when we finally got everything, the atmosphere and ambiance is very good but the service was definitely lacking. Our initial server was released and told to go home and our table was switched over to the only remaining server. Would have been ok if it had been communicated to him. He was clueless and not interested in getting another table. My order came out ok, but my dinner companion had ordered a mahi mahi salad that eventually came out without the mahi ( after I had finished my meal). After finally getting the server's attention and pointing out the issue, we were told the mahi salad would be replaced. Sometime later, the server came out with a replacement for my meal and not the salad. We got that straightened out and finally received the mahi salad quite some time after I had completed my meal. To top off the evening, I was presented with a check that included 2 of the order I had (not just the one I ordered). The whole dinner experience was very disappointing and could have been avoided by simply keeping the original server there until after our dinner.
   

   1 person found this helpful

2. CS

   CarolynS

   Philadelphia5 reviews

   1.0

   Dined on May 7, 2023

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Worst service ever. Argumentative waiter when issues brought to attention. Slowest unhelpful service. Good just good. Have absolutely loved this place in past. Truly left feeling angry and unheard. I’m pretty sure I have never given a bad review but this was almost a joke it was so bad. Beautiful setting outside but…..
   

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3. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined on April 22, 2023

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   The food was bad! I thought we would start out with a tuna jalapeño roll, No presentation of the food and smelled very fishy to the point, we were afraid to eat it. Obviously not fresh fish. Also, I ordered spring rolls expecting fresh spring rolls instead we got something that was previously frozen thrown into a fryer and tasted “off”, suspected they use old oil to fry it in, and it was still raw in the middle. I asked for a fresh order and got the same thing again. The waiter then offered to replace it, do we ordered the coconut shrimp. Over cooked, tasteless and fried in old oil. Perhaps you have to pay the $100 for the 15 course “Experience” to really enjoy what the restaurant has to offer. But in our case it was disappointing. We also didn’t realize based on the website we were literally seated between the pool and hot tub.
   

   1 person found this helpful

4. p

   penguino VIP

   Cincinnati68 reviews

   2.0

   Dined on April 17, 2023

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Was not impressed with the sushi roll. When I saw the name Sushi Lab I thought of a unique experience about to happen. The name is very miss leading n deceiving ☹️ And the price of the sake for a very small flagon was $25.00 and it wasn’t even a good brand. Over all I spent $55.00 + for a roll and a sake 🤨😩
   

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5. OT

   OpenTable Diner VIP

   Indiana29 reviews

   4.0

   Dined on April 17, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, the server Marecio (spelling) was outstanding, and the view is spectacular. The prices were ridiculous. A $13.00 glass of wine was at best a four ounce pour. We will go back.
   

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6. JZ

   JeffreyZ VIP

   Atlanta34 reviews

   3.0

   Dined on April 15, 2023

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Based on their website & photos, we had high expectations which were not met. It was average quality sushi. Definitely fresh but nothing exciting or exceptional which is what we were hoping for - a close by “go to” place. We have another sushi option in the area that is better. The location is pretty cool but we were there for the food.
   

   1 person found this helpful

7. AM

   AlanM

   Greater Boston1 review

   2.0

   Dined on April 15, 2023

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Don't bother to dress up to eat here. Women with thong bathing suits, walk right by your table. No place for intimate dining with your special one. Do not ask for any drink not on the menu. I ordered a Mai Tai and it was terrible. The waiter later started " we didn't have the correct ingredients in stock. (nice if I was told when I ordered it!) The replacement drink was not much better. The Sushi was ok, but nothing like the Sushi we get every week in our local restaurant. The no not have sake on the menu. Then at the end you are told an 18% surcharge has been added! This is for 2 people. I always tip 20% but for good experiences and service. The service was fine, the ambience was horrible.
   

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8. JM

   JMD1 VIP

   New York City56 reviews

   4.0

   Dined on April 11, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good Food, but limited menu for sushi and no asian inspired enters like chicken or beef teriyaki. On the other hand there were nice choices for non sushi eaters including pizza and quesadillas. Gorgeous view of the ocean and bartender was friendly.
   

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9. OT

   OpenTable Diner

   West Palm Beach2 reviews

   3.0

   Dined on April 7, 2023

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   This place is called sushi lab and had limited choices The menu also included burgers. Not really a good choice for a night out for sushi. Loud and dogs allowed inside the restaurant. Probably a great place for people on vacation.
   

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10. PL

    PatL

    Fort Lauderdale5 reviews

    5.0

    Dined on April 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We took part in the Omikase dinner, which was very memorable. The chef was outstanding and very personable and made our experience extremely enjoyable! Would go back again!
    

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