We also organize a very unique event for New Year’s Eve with a direct views of the Ball drop in Times Square.
More information at: www.supernovaballdrop.com
for any reservations requirements
the service was to be desired, the food good, but nothing exceptional, but the view compensates as it is within walking distance of Times Square
I love the space. SuperNova is located at the 7th floor, by the lobby of the Novotel hotel. It has a terrific view of Time Square. The food is not great but it is a fantastic place to recharge or have a conversation in Midtown Manhattan with a great view.
Great pizza and view,mashed potatoes awesome
My daughter and I thoroughly enjoyed the food and the view! We will definitely go there again!! The service was excellent also!!
Dear Delzielicious, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! We would love to have you as our guest once again. Sincerely, Emily Conroy MIT - Food & Beverage
Awesome view. Food was good as well. Wonderful setting overlooking Times Square.
Dear Kathy M, Thank you for the great review! We are glad that you enjoyed SuperNova and hope to see you again very soon. Warm regards, Emily Conroy
Toller Blick auf Time Square
The view is exceptional. We appreciated the food and the service and we had a very good time in SuperNova
Very nice view on Timesquare at night.
Service was not optimal, just fair.
Dear Tatiana L, Thank you very much for sharing your feedback following your experience at SuperNova. I am sorry to learn the service we provided fell below expectation. However, I am pleased you enjoyed the great views of Times Square at night! We hope that you will present us with the opportunity to better serve you soon in the near future. Sincerely, Emily Conroy MIT - Food & Beverage
We were running late for the theater due to outrageous traffic. The wait staff was very accommodating. They took our order and served our lunch very quickly. The food was okay. Nothing bad. Nothing great. Appropriately priced, Comfortable surroundings.
Sehr schönes Restaurant mit super Aussicht.
Great food. The service was eh. There were six of us and we came before seeing The Cher Show. I had requested a table with a view and we did get one so I was happy about that!! Amazing view of Times Square.
Great choices on the menu. I had pre-checked to make sure I could get some of the items without meat. (Just Incase I wanted or needed to change any of the items I called the restaurant before we went.) two of us ordered wine and a few got soft drinks. He did as letting us catch up and then we had problems getting his attention. We had to FLAG him over. It looked like he was the only server though.
We got salmon, swordfish, a burger and fries, Caesar salad with chicken and tomato soup with mini grilled cheese. If you aren’t hungry the tomato soup with the mini grilled cheese is perfect. The soup has a little kick and she lived the sandwich. The salmon was served with potatoes and my friend ate every bite of hers. I had the swordfish that w as served with veggies and a creme sauce on the side. It was cooked very nicely — and not over cooked.
We had an issue with getting our checks at the end. Again, we had to flag him down. We wanted separate checks - some got wine some did not - separate checks was appropriate - he automatically added 18% gratuity onto each bill. My friend said “silly him, even though he wasn’t great, I would have given him 20% tip. I know that they live on tips. Oh well.”
Great view. Great food. Service eh. They need more staff! You don’t go for the server though. I would go back.
Service was a little rocky at first but I think there were not enough waiters for the crowd, service got better as the meal went on.
The only real disappointment was the service. Only one waiter and one bus boy on staff on a Sunday night at 6:00pm
SuperNova was super good! The setting is modern, open and windows all around of Times Square. I had delicious tomato soup with a crispy, grilled cheese sandwich on the side, grilled swordfish on a bed of artichoke hearts and asparagus and a yummy cappuccino.
Service was excellent from our waiter and a variety of other servers who cleaned the table frequently.
I know this restaurant is in a hotel but it is a French chain and they do food and service to a very high standard!
The view stunning. Supernova's decor & atmosphere charming & simple.
Great food and atmosphere, quiet, with a great view of all the action.
This is one of our favorite dining spots in NYC for sure!
I selected this restaurant because of the reviews I read. I was looking for a place that would not be "on the ground" given that it was the day of the parade. The restaurant was located towards the corner of the floor which was better than being a part of lounge area. Although 1/2 of my party was there and ready to start to drink they would not seat us. The restaurant was empty. I was told this "was policy" and most restaurants do not seat unless you have your party. This policy is not customer centric and produces loss in revenue. I would have ordered some drinks and appetizers while awaiting the rest of my party who was stuck in train delays. The plastic carafe of water was dirty and when I pointed it out to the waiter/bus - the retort was "No its not"!. Eventually they sent a different one and in a bottle. We had to ask for some bread and butter . The drinks were good. Most all of us had the the fetticini with pesta was cery good (or was I hungry!). I am not sure if I would return.
Fantastic view of Times Square. Food was great, we would definitely return.
I would definitely recommend this place. The food was good- nothing special, but solid and the prices were reasonable. The view of Times Square was really nice.
Great food and service, and our waiter was friendly. The view was also so nice.
Dear ElianaM, Many thanks for choosing SuperNova and for sharing your impressions. We are glad you enjoyed our amazing food, devoted team, and optimal location. We’d love to have you as our guest again! Best regards, Emily Conroy MIT - Food & Beverage
The food, service, and ambiance was stunning! Great dinner before a Broadway show!
Dear JudgeAllen, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver a "stunning" experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! Sincerely, Emily Conroy MIT - Food & Beverage
Place was very nice to share time with family and friends.
Not to Loud so you are able to actually have a very nice time talking or celebrate any occasion.
My only minor complaint was the attention, waitress forgot about my drink and my daughters juice and the cheecake at the end of dinner but I completely understand he was busy and things happens.
In overall a place for friends family kids dinner and very close to Manhattan.
It’s just a very nice place.
Dear Mruiz, We appreciate you taking the time to detail your recent experience at SuperNova. We are very pleased you had a nice time with family and friends. On behalf of the whole team, I would also like to apologize for not delivering a seamless experience, as well as to thank you for your understanding. We hope to welcome you again very soon so we can exceed your expectations. Sincerely, Emily Conroy MIT - Food & Beverage
We got there at 4:30. No one was really there so there was no wait. Had a nice window view which I requested previously but we had no competition being the only ones there. Waiter was not friendly. We were low maintenance people and he seemed to be angry to be working. I was surprised there was no bread offered. I had the ny strip. It was ok. It had little flavor and was a bit overdone but wasn't terrible. The fries were very good. My daughter had the roasted chicken with polenta and green beans. Everything was very good except for the polenta. She ordered a side of mashed potatoes and they were very tasty. Our other guest ordered the filet mignon with brussel sprouts and potatoes. She enjoyed the filet immensely. We ordered the ice cream and chocolate fondant dessert which was excellent. The cost was around $200 for three people which is a little costly because we ordered no alcoholic beverages. And no appetizers and no bread served. Now that I write this I think I scored it a little high!
Poor customer service. The waiters never once came by to inquire whether we were okay or wanted anything else. In fact, it appears as if one of the waiters wanted us to leave as he asked if we were done. There were no “thank you” or “have a good evening” once we paid our bill. It is sad because your hotel serves so many visitors from all over the world and it leaves a bad impression of the New York/Times Square experience.
Great date night experience
I was with my 10 yr old granddaughter having a birthday lunch before theater. It was perfect for her. We had a window seat looking out on Times Square. She ordered the pizza ( and said it was the best ever!) and a Ceaser salad. She LOVED the chocolate fondant for dessert and thoroughly enjoyed the music!
Dear LilianJ, Thank you so much for choosing SuperNova as the place to celebrate your granddaughter's birthday. Your wonderful comments are truly appreciated and we are pleased that she enjoyed our amazing food. We look forward to welcoming you again very soon! Best regards, Emily Conroy MIT - Food & Beverage
Love restaurant excellent food will definitely return. Thank you so much !!
Dear MARLENEG, Thank you very much for choosing SuperNova and for taking the time to review our restaurant. Your compliments were a pleasure to read. We look forward to welcoming you again very soon. Best regards, Emily Conroy MIT - Food & Beverage
No friendly , weak Service ,
Food average, not in usa accurate advertaising
Loved the view and the food was good but the service was horrible. I think they were under staffed.
Dear ShannonR, Thank you for choosing SuperNova and for sharing your comments with us. We are pleased you enjoyed the view as well as your meal. However, we sincerely apologize for failing to deliver an exceptional guest experience. We hope you will give us a second chance so we can exceed your expectations. Sincerely, Emily Conroy MIT - Food & Beverage
We would definitely go back here. Not only is the view amazing but the food and service is superior
Many thanks for leaving these wonderful compliments on our page. We are glad you enjoyed the attentive service of our team and we hope to welcome you again very soon. Kind regards, Emily Conroy MIT - Food & Beverage
We reserved a table, and we had a special requirement, to get a table by the window or close to it. We got the best table, but we were also lucky because the couple just finished. We were also late, called them and they were really understanding. Everybody was really nice to us, the place is just like on pictures or even better. The view is amazing. The food is really good and isn’t pricey. I absolutely recommend. We were satisfied!
Dear SGTB, On behalf of the SuperNova Team, I would like to thank you for sharing your wonderful feedback with us. We are delighted you enjoyed your dining experience as well as the amazing view of Times Square. We hope to have the pleasure of welcoming you again. Sincerely, Emily Conroy MIT - Food & Beverage
Nice place for a drink. Nice lower floor view of Times Square. Quiet place when I went there. Right next to a hotel lobby. In the summer outdoor space is nice.
We went for brunch and they have not served brunch in over six months the waiter said. However never updated their open table. Service was slow.
Great view wonderful staff and loved our food. Upscale but pricing resonable.
This restaurant turned out to be a nice surprise picked it out of the blue, food was really good, service really good, nice view down Broadway to Times Square with definitely go again
Dear KatharinaO, Thank you so much for your compliments and for choosing SuperNova. It is delightful to know you enjoyed your dining experience. We look forward to welcoming you again very soon! Sincerely, Emily Conroy MIT - Food & Beverage
3 of us had a business dinner at Supernova. The lobster rolls were quite pricey and were 80% roll and 20% lobster. I bet there was 2oz of lobster combined in both rolls. The salads were nothing special. I had one with chicken. The chicken tasted like it had been sitting in the fridge for several days - already cooked - then thrown in the microwave and sliced. It tasted like a sneaker. The ambiance was nice, but trust me, you pay for it! The food prices are stupid high, and the food quality, stupid low. I stay at the Novotel quite frequently and the hotel is great. The bar is pretty good, too. But Supernova? Nah...spend your $ somewhere else.
Dear DebbyS, Thank you for taking the time to review your dining experience at SuperNova. I am sorry to hear that your lobster roll and chicken were disappointing. Following your review, I have shared your comments with the rest of the team to ensure that all our guests have a flawless experience in the future. We do hope we have the opportunity to welcome you back at SuperNova next time you visit the Novotel Times Square. Kind Regards, Emily Conroy MIT - Food & Beverage
Staff very friendly great place to visit when going to broadway play
Dear Maria, Thank you very much for sharing these kind words with us. It is delightful to know you enjoyed the attentive service of our team. We are looking forward to welcoming you back very soon. Warm regards, Emily Conroy MIT - Food & Beverage
Good service, thats all..
Cold food, noisy in the kitchen,
Restaurant was small and crowded. Seemed like only one or two waiters were running around while the manager stood around and chit chatted. We sat forever needing new drinks. I finally went to the bar myself to order them. Food was decent, nothing special. This place has so much potential but it was just another subpar hotel dining option. Service was awful. Definitely not fine dining. The outdoor patio was great for the view of Times Square though so if you want that, go for it!