SuperNova

4.0
368 reviews
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$30 and under
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American
SuperNova at the Novotel New York Times Square offers timeless American comfort food served with an international twist. Be amazed by our panoramic view of Times Square while enjoying breakfast, lunch, dinner, as well as after-work cocktails on our beautiful outdoor terrace. The location makes it a good stop for a light lunch or dinner before or after the theater.
We also organize a very unique event for New Year’s Eve with a direct views of the Ball drop in Times Square.
More information at: www.supernovaballdrop.com

please email

Johnny.Baroudi@accor.com

for any reservations requirements
What 368 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.8
food
3.8
service
4.3
ambience
3.7
value
Noise · Moderate
85% of people would recommend it to a friend
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M
New York Area
1 review
Dined 7 days ago
Overall 3food 3service 3ambience 4

We particularly liked the ambiance because it was quiet and spacious. We each had the same dish==the tomato soup with a 'cheese" sandwich. However, while the soup was very good, the "sandwich" was toasted bread with one slice of gruyere. It was very tasty but also cold when it came to the table (the soup was hot).

The hamburger, which I would have preferred to have, was $21. That was not an option for me.

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SW
Philadelphia
1 review
Dined on July 3, 2019
Overall 1food 1service 1ambience 1

This was one of the worst dining experiences I’ve had in the city. There was no hostess to seat us so a waiter had to after i went to the bar to ask if someone could seat us. We sat for about 10 minutes before I finally got up to tell the manager no waiter had come to our table to give us water or take our order. When i spoke to the manager, he accused me of seating myself and told me they had only had 2 waiters working so I needed to wait. He was extremely rude and unprofessional. I will never come back to this restaurant or recommend it to anyone else.

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OT
1 review
Dined on July 1, 2019
Overall 5food 5service 4ambience 5

Visit to NYC and theater night

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DD
1 review
Dined on June 30, 2019
Overall 5food 5service 4ambience 5

Food was delicious. NY strip steak might have been the best I’ve ever had. And the view is amazing. We loved it.

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WV
Philadelphia
7 reviews
Dined on June 29, 2019
Overall 4food 4service 4ambience 5

Best full view of Times Square! Relaxing and quite.

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OT
New York Area
1 review
Dined on June 29, 2019
Overall 3food 1service 1ambience 5

The place looks amazing! The views are great. The food is sub par. I had the pizza, which tasted like it was frozen. My friends Caesar salad also lacked any flavor. The server was a bit distracted and constantly forgot our simple requests and brought out my other two guests meal out before mine, so we had to wait a bit before we could all eat together. For the price point and the ambience I was a bit disappointed and dissatisfied. Will return to enjoy the view and try out the bar, hopefully the drinks are up to par for the location.

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LB
New York Area
2 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Wonderful service. Great venue for seeing ny from v comfortable terrace. Food prepared w care according to your wishes.
Thanks for a wonderful evening/dinner experience!

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MC
New York Area
8 reviews
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

For the view alone of Times Square it’s worth a visit. It also has a great outdoor deck for drinks and a price fixe menu as well as a regular menu. Food was very good and reasonably priced for NYC.

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LA
1 review
Dined on June 26, 2019
Overall 5food 5service 4ambience 5

Food was well presented and delicious. View is amazing. After eating we went outside for awhile and took in the view. For a Manhattan Theatre district restaurant it was very reasonably priced.

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d
1 review
Dined on June 21, 2019
Overall 4food 4service 4ambience 4

had a wonderful evening with my lady! beautiful views the food was good and not overpriced
drinks were exquisite

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OT
New York Area
70 reviews
Dined on June 20, 2019
Overall 4food 4service 5ambience 5

We come to Supernova for lunch and the waiter Cris is amazing. He knows what we want and the experience is excellent. Love it every time

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OT
New York Area
1 review
Dined on June 18, 2019
Overall 4food 3service 5ambience 4

Felt a little rushed at dinner. The place was essentially empty so did not really understand that. The ricotta meatballs were excellent but the salmon that my wife had and the brisket that I had was a little dry. It’s a very sparse menu and more suited to a bar. Great drinks. If you would’ve been great if it wasn’t raining so hard

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DC
New York Area
5 reviews
Dined on June 7, 2019
Overall 4food 4service 4ambience 5

Overall our experience was good, the food was good and the view was wonderful.

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P
Toronto
6 reviews
Dined on June 6, 2019
Overall 3food 4service 3ambience 4

If you make a reservation here for the view, call ahead first. We were allowed to make a reservation online even thought the whole restaurant was reserved for an event. What?!? We had to eat in the lounge with no view. Service was good, food was good, but we chose this restaurant for the view.

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i
Philadelphia
14 reviews
Dined on June 1, 2019
Overall 5food 4service 5ambience 5

It was a wonderful restaurant with an amazing view. The waitstaff was attentive, knowledgeable, and friendly. It is a great place to lunch before a show. I will definitely be back!!!

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OT
Philadelphia
10 reviews
Dined on May 25, 2019
Overall 3food 3service 3ambience 3

The view from the terrace is really fun. Food was just ok. I’d recommend going for a drink on the terrace, enjoy the view, but eat somewhere else.

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OT
New York Area
1 review
Dined on May 24, 2019
Overall 4food 4service 4ambience 4

Great view of times square area. Nice outside patio for drinks. We had a very good lunch. NY strip was great. The pasta with pesto was perfect. Tomato soup was a big hit. Brisket sandwich was tasty but short on meat.

SuperNova
Responded on June 3, 2019

Dear guest, We are delighted to read that you had an excellent meal and enjoyed your visit at SuperNova. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing SuperNova. We look forward to welcoming you back very soon! Sincerely, Emily Conroy MIT - Food & Beverage

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A
New York Area
6 reviews
Dined on May 22, 2019
Overall 3food 2service 3ambience 4

A better view from our table of seven would have been worth ignoring the frozen onion rings that came with lobster rolls. We had to ask for condiments for the burger two times.

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e
New York Area
1 review
Dined on May 13, 2019
Overall 4food 3service 2ambience 4

the service was to be desired, the food good, but nothing exceptional, but the view compensates as it is within walking distance of Times Square

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LT
1 review
Dined on May 12, 2019
Overall 3food 1service 4ambience 5

I love the space. SuperNova is located at the 7th floor, by the lobby of the Novotel hotel. It has a terrific view of Time Square. The food is not great but it is a fantastic place to recharge or have a conversation in Midtown Manhattan with a great view.

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OT
Tampa
6 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

Great pizza and view,mashed potatoes awesome

SuperNova
Responded on June 3, 2019

Dear Guest, Thank you for the fantastic rating! We are pleased to see that you enjoyed our fantastic pizza and mashed potatoes and hope to welcome you again very soon. Kind regards, Emily Conroy MIT - Food & Beverage

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D
New York Area
1 review
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

My daughter and I thoroughly enjoyed the food and the view! We will definitely go there again!! The service was excellent also!!

SuperNova
Responded on May 12, 2019

Dear Delzielicious, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! We would love to have you as our guest once again. Sincerely, Emily Conroy MIT - Food & Beverage

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KM
Denver
2 reviews
Dined on May 5, 2019
Overall 5food 4service 4ambience 5

Awesome view. Food was good as well. Wonderful setting overlooking Times Square.

SuperNova
Responded on May 12, 2019

Dear Kathy M, Thank you for the great review! We are glad that you enjoyed SuperNova and hope to see you again very soon. Warm regards, Emily Conroy

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OT
New York Area
2 reviews
Dined on April 30, 2019
Overall 5food 4service 4ambience 5

Toller Blick auf Time Square

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PT
1 review
Dined on April 25, 2019
Overall 4food 4service 4ambience 4

The view is exceptional. We appreciated the food and the service and we had a very good time in SuperNova

SuperNova
Responded on June 3, 2019

Dear PhilippeT, Many thanks for sharing your experience with us. It is wonderful to see you had such a great time at SuperNova, highlighting the amazing view and excellent service provided by our team. I'll be sure to pass on your praise. Best, Emily Conroy MIT - Food & Beverage

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TL
1 review
Dined on April 22, 2019
Overall 3food 3service 2ambience 3

Very nice view on Timesquare at night.
Service was not optimal, just fair.

SuperNova
Responded on April 26, 2019

Dear Tatiana L, Thank you very much for sharing your feedback following your experience at SuperNova. I am sorry to learn the service we provided fell below expectation. However, I am pleased you enjoyed the great views of Times Square at night! We hope that you will present us with the opportunity to better serve you soon in the near future. Sincerely, Emily Conroy MIT - Food & Beverage

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A
New York Area
26 reviews
Dined on April 17, 2019
Overall 3food 3service 4ambience 3

We were running late for the theater due to outrageous traffic. The wait staff was very accommodating. They took our order and served our lunch very quickly. The food was okay. Nothing bad. Nothing great. Appropriately priced, Comfortable surroundings.

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OT
1 review
Dined on April 14, 2019
Overall 4food 4service 4ambience 4

Sehr schönes Restaurant mit super Aussicht.

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HF
Cincinnati
139 reviews
Dined on April 10, 2019
Overall 4food 5service 4ambience 5

Great food. The service was eh. There were six of us and we came before seeing The Cher Show. I had requested a table with a view and we did get one so I was happy about that!! Amazing view of Times Square.
Great choices on the menu. I had pre-checked to make sure I could get some of the items without meat. (Just Incase I wanted or needed to change any of the items I called the restaurant before we went.) two of us ordered wine and a few got soft drinks. He did as letting us catch up and then we had problems getting his attention. We had to FLAG him over. It looked like he was the only server though.
We got salmon, swordfish, a burger and fries, Caesar salad with chicken and tomato soup with mini grilled cheese. If you aren’t hungry the tomato soup with the mini grilled cheese is perfect. The soup has a little kick and she lived the sandwich. The salmon was served with potatoes and my friend ate every bite of hers. I had the swordfish that w as served with veggies and a creme sauce on the side. It was cooked very nicely — and not over cooked.
We had an issue with getting our checks at the end. Again, we had to flag him down. We wanted separate checks - some got wine some did not - separate checks was appropriate - he automatically added 18% gratuity onto each bill. My friend said “silly him, even though he wasn’t great, I would have given him 20% tip. I know that they live on tips. Oh well.”
Great view. Great food. Service eh. They need more staff! You don’t go for the server though. I would go back.

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OT
1 review
Dined on April 7, 2019
Overall 3food 5service 2ambience 5

Service was a little rocky at first but I think there were not enough waiters for the crowd, service got better as the meal went on.

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OT
New York Area
1 review
Dined on April 7, 2019
Overall 3food 4service 2ambience 4

The only real disappointment was the service. Only one waiter and one bus boy on staff on a Sunday night at 6:00pm

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R
New York Area
7 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

SuperNova was super good! The setting is modern, open and windows all around of Times Square. I had delicious tomato soup with a crispy, grilled cheese sandwich on the side, grilled swordfish on a bed of artichoke hearts and asparagus and a yummy cappuccino.
Service was excellent from our waiter and a variety of other servers who cleaned the table frequently.
I know this restaurant is in a hotel but it is a French chain and they do food and service to a very high standard!

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MS
Caribbean
2 reviews
Dined on March 29, 2019
Overall 4food 4service 3ambience 5

The view stunning. Supernova's decor & atmosphere charming & simple.

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r
San Francisco
3 reviews
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

Great food and atmosphere, quiet, with a great view of all the action.

This is one of our favorite dining spots in NYC for sure!

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NG
New York Area
12 reviews
Dined on March 16, 2019
Overall 2food 3service 1ambience 2

I selected this restaurant because of the reviews I read. I was looking for a place that would not be "on the ground" given that it was the day of the parade. The restaurant was located towards the corner of the floor which was better than being a part of lounge area. Although 1/2 of my party was there and ready to start to drink they would not seat us. The restaurant was empty. I was told this "was policy" and most restaurants do not seat unless you have your party. This policy is not customer centric and produces loss in revenue. I would have ordered some drinks and appetizers while awaiting the rest of my party who was stuck in train delays. The plastic carafe of water was dirty and when I pointed it out to the waiter/bus - the retort was "No its not"!. Eventually they sent a different one and in a bottle. We had to ask for some bread and butter . The drinks were good. Most all of us had the the fetticini with pesta was cery good (or was I hungry!). I am not sure if I would return.

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KA
New York Area
3 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Fantastic view of Times Square. Food was great, we would definitely return.

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FN
Miami
12 reviews
Dined on March 10, 2019
Overall 4food 4service 4ambience 5

I would definitely recommend this place. The food was good- nothing special, but solid and the prices were reasonable. The view of Times Square was really nice.

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EM
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Great food and service, and our waiter was friendly. The view was also so nice.

SuperNova
Responded on March 5, 2019

Dear ElianaM, Many thanks for choosing SuperNova and for sharing your impressions. We are glad you enjoyed our amazing food, devoted team, and optimal location. We’d love to have you as our guest again! Best regards, Emily Conroy MIT - Food & Beverage

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JA
Philadelphia
4 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

The food, service, and ambiance was stunning! Great dinner before a Broadway show!

SuperNova
Responded on March 4, 2019

Dear JudgeAllen, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver a "stunning" experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! Sincerely, Emily Conroy MIT - Food & Beverage

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M
1 review
Dined on February 23, 2019
Overall 5food 5service 3ambience 5

Place was very nice to share time with family and friends.
Not to Loud so you are able to actually have a very nice time talking or celebrate any occasion.
My only minor complaint was the attention, waitress forgot about my drink and my daughters juice and the cheecake at the end of dinner but I completely understand he was busy and things happens.
In overall a place for friends family kids dinner and very close to Manhattan.
It’s just a very nice place.

SuperNova
Responded on March 5, 2019

Dear Mruiz, We appreciate you taking the time to detail your recent experience at SuperNova. We are very pleased you had a nice time with family and friends. On behalf of the whole team, I would also like to apologize for not delivering a seamless experience, as well as to thank you for your understanding. We hope to welcome you again very soon so we can exceed your expectations. Sincerely, Emily Conroy MIT - Food & Beverage

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