Food and view were both great. The waiters seemed grumpy and upset to be there. Did not smile once, did not talk to us other than asking what we would like to order, then they took our water glass and never came back with a full one. Only will be going back for the view

Excellent, excellent service. We arrived with a 7pm reservation on a Friday with 8pm tickets to Wicked (a block away) and were able to get served super quickly and out in time for the show. Portion sizes were good. Really enjoyed the food, would have just liked a little more crisp on the bottom of the pizza.

Service was horrible. Waitstaff were rude. Food was bad. Would not go here again!

look for seating facing Times Square,the view is amazing

SuperNova definitely contributed to making our group's afternoon a pleasurable one.
We arrived early for our reservation and the staff was very accommodating. As requested, they gave us a round table with a Times Square view. The entire staff, especially our waiter, was professional, friendly and funny. Everyone enjoyed their meal. I look forward to returning.

Birthday dinner before broadway show. Great value with outstanding views. Second time I’ve eaten there and won’t be the last. Recommend

We had theater tickets so we told the server to make sure we'd be quick. They forgot one drink at the bar, brought half the food... we were ok with time but a little stressed.
The food was fine, nothing special.

I have already recommended SuperNova to a friend. Told her to try for a window seat overlooking Times Square. Food was delicious, staff very friendly and helpful. Will definitely be going back!

Really good food, lovely cocktails and lovely service. Great views of Time Square too. Would definitely recommend for a nice but not too expensive meal.

Had high hopes based on on-line presence on OpenTable. But the restaurant is a run-of-the-mill spot located off the bar in a hotel lobby. Average-to-below average food; nothing special.

Buena comida con vistas a Times Square. Comimos las bolas de pollo picantes (buenísimas), calamares, salmón y pasta al pesto, todo muy bueno; Luis nos ayudó mucho a la hora de elegir la comida y el vino

BAD customer service
WILLIAM M was sooooo rude ,rushing me since I sat down,never asked me if everything was ok or needed something while having dinner .
I was poring my own sparkling water all night ,the food was cold (meat) I wanted to order more wine but he wasn’t available ( he was more concentrated checking his phone )
My reservation was at 9:45 the kitchen closes at 11pm so I really don’t understand the rush!
I decided to have a couple of drinks at the bar after the bad experience .
LUAN L .saved the night and he recommended me a dessert (AMAZING BTW)
If you want drinks after a Broadway show YES (with LUAN ) if you want to have diner .... GO SOMEWHERE ELSE!!!

Rather rude greeting on arrival at noon. They were not prepared. Service ok. Food mediocre. View fantastic of Times Square.

We had a lovely meal with fantastic views of times square....next time we visit New York we will definitely return to this lovely roof top restaurant...

Service was slow. It was not busy until right when we were about to leave but our waiter did not stop by often. I had to find someone to ask if we could get our ticket so we could pay and make it to the show on time.

Love SuperNova its a hidden gem in the middle of times square.

Supernova has a spectacular view of Times Square. The view has always been a favorite for us when attending a Broadway show. However, the menu needs some help. Generally the dinner menu has casual offerings that could be for lunch. The Smoked Brisket sandwich was large, but very dry. However, the filet mignon that another guest ordered looked very good. More attention to the cuisine could result in a unparalleled experience for the Broadway visitor. Service was very good.

The steaks were outstanding, as usual. However. The service was NON EXISTANT.

The service was slow. We asked 2 people if we could get our check so we wouldn’t miss the train. They both said ok but this check didn’t come for 25 minutes. One of the people we asked started cleaning tables and just couldn’t care less the other said give your waiter a minute. The waiter was busy doing a lot of other things I think he was making 6 cappuccinos plus whatever else he was doing. He finally came to the table and brought us 2 spoons for dessert. I said I need the check. Then he spend over 5 minutes looking for someone. He came back with the check and said I took the dessert off. I said the dessert came like 30 minutes ago. I just need to pay and catch my train. I didn’t realize this dinner was going to be 2 hours long. The food was ok I had the NY strip the flavor was good just a little tough. The lobster roll was very little lobster and a lot of what seemed like tuna not worth the $17. Mac and cheese was good. The soda was ridiculously priced. I did end up leaving leave the correct tip for our waiter because it wasn’t his fault.

Great view with mediocre food.

One of our favorite restaurants. Great food & service. However, remove the Theatre Menu from the website if you do not offer it anymore. Why not bring it back? Thank you for a wonderful visit!

Service was terrible. Server wasn’t pleasant - a real downer anytime but especially this time of year. He did not check back with us. My husband and I wanted another glass of wine and he never checked back so we gave up. The chicken was so dry I stopped trying to chew it after 3 bites. Really disappointed. The view was fantastic. That was the only bright spot. We were in the city for 5 days and this restaurant was the only disappointment during the entire trip. I use Open Table a lot and went by reviews and this time it was a fail.

Quiet and good view.
The clerk is kind.
Delicious meal.

ホテルの中のレストラン。
眺めも良く、店員さんの対応も親切で気持ち良く食事が出来ました。
料理も美味しい。

Great food! Environment and service! Great menu for kids too!

Made a reservation for Supernova on my birthday and was told they had canceled my reservation when I arrived. Hostess was very rude about the situation. I was given no notice and was even sent a confirmation email the day prior. Went to Haswell Green’s instead and the ambience/atmosphere was much better.

Everything was perfect! Our servers amazing..food outstanding and atmosphere magical!!

They messed up the order but apologized

I had requested a birthday sign at our table for my daughter’s 13th and the woman/hostess did a lovely job!! I never think anyone will read the special requests but she did! We had a spectacular time and loved the view and taking photos from the terrace!

They was rude

Perfect place for a quick bite before a show. Great view of the city and the Concierge of the hotel was the best!!

We were disappointed to not get our usual window table.
I booked months in advance and requested our favorite window table. But when we arrived, it was not reserved for us, so we were seated away from the window. However, it was nice to be served by Cesar once again - he always remembers us.

The view of Times Square was great and we had a long time to enjoy it as the service was very slow.

Wonderful birthday celebration before seeing Beetlejuice around the corner! Staff was wonderful and a fantastic view of Times Square.

Love it great Atmosphere,Great customer service
Love the food as well

Amazing place. You cant bit the view. Food is great!

Very mediocre, was expecting it to be much better. A total dud of a choice. Service mediocre too. Will not return

Quality of the foods was bad, apple pie was not better than that of McDonald's. View was great.

Food was fine
Service was very good
View down to Times Square was amazing.

The ambiance and the view of Times Square is spectacular. The portions were small and I was still hungry afterwards. They could not accommodate some of my dietary needs. I was hoping for gluten free pasta and/or berries for dessert. If you don't have food restrictions, this is a great place to dine before a show.

Lovely restaurant, with very nice reviews over Times Square. Had a wonderful waiter. Food is good, nothing to write home about but just fine, it served the purpose. But the views and location are fabulous.