We also organize a very unique event for New Year’s Eve with a direct views of the Ball drop in Times Square.
More information at: www.supernovaballdrop.com
for any reservations requirements
We particularly liked the ambiance because it was quiet and spacious. We each had the same dish==the tomato soup with a 'cheese" sandwich. However, while the soup was very good, the "sandwich" was toasted bread with one slice of gruyere. It was very tasty but also cold when it came to the table (the soup was hot).
The hamburger, which I would have preferred to have, was $21. That was not an option for me.
This was one of the worst dining experiences I’ve had in the city. There was no hostess to seat us so a waiter had to after i went to the bar to ask if someone could seat us. We sat for about 10 minutes before I finally got up to tell the manager no waiter had come to our table to give us water or take our order. When i spoke to the manager, he accused me of seating myself and told me they had only had 2 waiters working so I needed to wait. He was extremely rude and unprofessional. I will never come back to this restaurant or recommend it to anyone else.
Visit to NYC and theater night
Food was delicious. NY strip steak might have been the best I’ve ever had. And the view is amazing. We loved it.
Best full view of Times Square! Relaxing and quite.
The place looks amazing! The views are great. The food is sub par. I had the pizza, which tasted like it was frozen. My friends Caesar salad also lacked any flavor. The server was a bit distracted and constantly forgot our simple requests and brought out my other two guests meal out before mine, so we had to wait a bit before we could all eat together. For the price point and the ambience I was a bit disappointed and dissatisfied. Will return to enjoy the view and try out the bar, hopefully the drinks are up to par for the location.
Wonderful service. Great venue for seeing ny from v comfortable terrace. Food prepared w care according to your wishes.
Thanks for a wonderful evening/dinner experience!
For the view alone of Times Square it’s worth a visit. It also has a great outdoor deck for drinks and a price fixe menu as well as a regular menu. Food was very good and reasonably priced for NYC.
Food was well presented and delicious. View is amazing. After eating we went outside for awhile and took in the view. For a Manhattan Theatre district restaurant it was very reasonably priced.
had a wonderful evening with my lady! beautiful views the food was good and not overpriced
drinks were exquisite
We come to Supernova for lunch and the waiter Cris is amazing. He knows what we want and the experience is excellent. Love it every time
Felt a little rushed at dinner. The place was essentially empty so did not really understand that. The ricotta meatballs were excellent but the salmon that my wife had and the brisket that I had was a little dry. It’s a very sparse menu and more suited to a bar. Great drinks. If you would’ve been great if it wasn’t raining so hard
Overall our experience was good, the food was good and the view was wonderful.
If you make a reservation here for the view, call ahead first. We were allowed to make a reservation online even thought the whole restaurant was reserved for an event. What?!? We had to eat in the lounge with no view. Service was good, food was good, but we chose this restaurant for the view.
It was a wonderful restaurant with an amazing view. The waitstaff was attentive, knowledgeable, and friendly. It is a great place to lunch before a show. I will definitely be back!!!
The view from the terrace is really fun. Food was just ok. I’d recommend going for a drink on the terrace, enjoy the view, but eat somewhere else.
Great view of times square area. Nice outside patio for drinks. We had a very good lunch. NY strip was great. The pasta with pesto was perfect. Tomato soup was a big hit. Brisket sandwich was tasty but short on meat.
Dear guest, We are delighted to read that you had an excellent meal and enjoyed your visit at SuperNova. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing SuperNova. We look forward to welcoming you back very soon! Sincerely, Emily Conroy MIT - Food & Beverage
A better view from our table of seven would have been worth ignoring the frozen onion rings that came with lobster rolls. We had to ask for condiments for the burger two times.
the service was to be desired, the food good, but nothing exceptional, but the view compensates as it is within walking distance of Times Square
I love the space. SuperNova is located at the 7th floor, by the lobby of the Novotel hotel. It has a terrific view of Time Square. The food is not great but it is a fantastic place to recharge or have a conversation in Midtown Manhattan with a great view.
Great pizza and view,mashed potatoes awesome
Dear Guest, Thank you for the fantastic rating! We are pleased to see that you enjoyed our fantastic pizza and mashed potatoes and hope to welcome you again very soon. Kind regards, Emily Conroy MIT - Food & Beverage
My daughter and I thoroughly enjoyed the food and the view! We will definitely go there again!! The service was excellent also!!
Dear Delzielicious, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! We would love to have you as our guest once again. Sincerely, Emily Conroy MIT - Food & Beverage
Awesome view. Food was good as well. Wonderful setting overlooking Times Square.
Dear Kathy M, Thank you for the great review! We are glad that you enjoyed SuperNova and hope to see you again very soon. Warm regards, Emily Conroy
Toller Blick auf Time Square
The view is exceptional. We appreciated the food and the service and we had a very good time in SuperNova
Dear PhilippeT, Many thanks for sharing your experience with us. It is wonderful to see you had such a great time at SuperNova, highlighting the amazing view and excellent service provided by our team. I'll be sure to pass on your praise. Best, Emily Conroy MIT - Food & Beverage
Very nice view on Timesquare at night.
Service was not optimal, just fair.
Dear Tatiana L, Thank you very much for sharing your feedback following your experience at SuperNova. I am sorry to learn the service we provided fell below expectation. However, I am pleased you enjoyed the great views of Times Square at night! We hope that you will present us with the opportunity to better serve you soon in the near future. Sincerely, Emily Conroy MIT - Food & Beverage
We were running late for the theater due to outrageous traffic. The wait staff was very accommodating. They took our order and served our lunch very quickly. The food was okay. Nothing bad. Nothing great. Appropriately priced, Comfortable surroundings.
Sehr schönes Restaurant mit super Aussicht.
Great food. The service was eh. There were six of us and we came before seeing The Cher Show. I had requested a table with a view and we did get one so I was happy about that!! Amazing view of Times Square.
Great choices on the menu. I had pre-checked to make sure I could get some of the items without meat. (Just Incase I wanted or needed to change any of the items I called the restaurant before we went.) two of us ordered wine and a few got soft drinks. He did as letting us catch up and then we had problems getting his attention. We had to FLAG him over. It looked like he was the only server though.
We got salmon, swordfish, a burger and fries, Caesar salad with chicken and tomato soup with mini grilled cheese. If you aren’t hungry the tomato soup with the mini grilled cheese is perfect. The soup has a little kick and she lived the sandwich. The salmon was served with potatoes and my friend ate every bite of hers. I had the swordfish that w as served with veggies and a creme sauce on the side. It was cooked very nicely — and not over cooked.
We had an issue with getting our checks at the end. Again, we had to flag him down. We wanted separate checks - some got wine some did not - separate checks was appropriate - he automatically added 18% gratuity onto each bill. My friend said “silly him, even though he wasn’t great, I would have given him 20% tip. I know that they live on tips. Oh well.”
Great view. Great food. Service eh. They need more staff! You don’t go for the server though. I would go back.
Service was a little rocky at first but I think there were not enough waiters for the crowd, service got better as the meal went on.
The only real disappointment was the service. Only one waiter and one bus boy on staff on a Sunday night at 6:00pm
SuperNova was super good! The setting is modern, open and windows all around of Times Square. I had delicious tomato soup with a crispy, grilled cheese sandwich on the side, grilled swordfish on a bed of artichoke hearts and asparagus and a yummy cappuccino.
Service was excellent from our waiter and a variety of other servers who cleaned the table frequently.
I know this restaurant is in a hotel but it is a French chain and they do food and service to a very high standard!
The view stunning. Supernova's decor & atmosphere charming & simple.
Great food and atmosphere, quiet, with a great view of all the action.
This is one of our favorite dining spots in NYC for sure!
I selected this restaurant because of the reviews I read. I was looking for a place that would not be "on the ground" given that it was the day of the parade. The restaurant was located towards the corner of the floor which was better than being a part of lounge area. Although 1/2 of my party was there and ready to start to drink they would not seat us. The restaurant was empty. I was told this "was policy" and most restaurants do not seat unless you have your party. This policy is not customer centric and produces loss in revenue. I would have ordered some drinks and appetizers while awaiting the rest of my party who was stuck in train delays. The plastic carafe of water was dirty and when I pointed it out to the waiter/bus - the retort was "No its not"!. Eventually they sent a different one and in a bottle. We had to ask for some bread and butter . The drinks were good. Most all of us had the the fetticini with pesta was cery good (or was I hungry!). I am not sure if I would return.
Fantastic view of Times Square. Food was great, we would definitely return.
I would definitely recommend this place. The food was good- nothing special, but solid and the prices were reasonable. The view of Times Square was really nice.
Great food and service, and our waiter was friendly. The view was also so nice.
Dear ElianaM, Many thanks for choosing SuperNova and for sharing your impressions. We are glad you enjoyed our amazing food, devoted team, and optimal location. We’d love to have you as our guest again! Best regards, Emily Conroy MIT - Food & Beverage
The food, service, and ambiance was stunning! Great dinner before a Broadway show!
Dear JudgeAllen, Many thanks for your feedback. We are delighted you had a great time at SuperNova. We work hard to deliver a "stunning" experience for all of our guests, so we celebrate reviews such as yours. Please come back soon! Sincerely, Emily Conroy MIT - Food & Beverage
Place was very nice to share time with family and friends.
Not to Loud so you are able to actually have a very nice time talking or celebrate any occasion.
My only minor complaint was the attention, waitress forgot about my drink and my daughters juice and the cheecake at the end of dinner but I completely understand he was busy and things happens.
In overall a place for friends family kids dinner and very close to Manhattan.
It’s just a very nice place.
Dear Mruiz, We appreciate you taking the time to detail your recent experience at SuperNova. We are very pleased you had a nice time with family and friends. On behalf of the whole team, I would also like to apologize for not delivering a seamless experience, as well as to thank you for your understanding. We hope to welcome you again very soon so we can exceed your expectations. Sincerely, Emily Conroy MIT - Food & Beverage