Sunset Cantina

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1. BO

   BridgetOH

   New England

   3 reviews

   vip
   2.0

   3 reviews

   Dined on March 15, 2023

   overall2food3service3ambience2

   The food was just average and the bathroom was dirty, with one stall whose door was broken off and the other stall whose door didn’t lock. Needless to say we won’t be returning.

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2. OT

   OpenTable Diner

   New England

   1 review

   3.0

   1 review

   Dined on March 12, 2023

   overall3food4service4ambience3

   Food was good. Friendly waiter. Not sure what was going on the day we went but music was way too loud. Couldn’t hear each other speak and there was so much bass, the seats were vibrating. It’s a college area so would be good for the younger crowds.

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3. MP

   MaxP

   New England

   1 review

   1.0

   1 review

   Dined on March 9, 2023

   overall1food4service2ambience3

   Waiter didn't bring plates, utensils, or napkins. Charged for soft drink that never came

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4. DD

   DiningDuo

   New England

   42 reviews

   vip
   1.0

   42 reviews

   Dined on March 9, 2023

   overall1food1service2ambience4

   A group of 4 of us couldn’t have been more excited to go to Sunset Cantina as the spot is nostalgic for each of us. We were going to a show nearby, so Sunset Cantina was a perfect place to go. We were greeted by a very friendly host and sat immediately. It took a while for our server to come over. He rushed to take our drink order & our dinner order with drinks, but that was fine because we were all hungry anyway. We ate our chips, salsa & guac without our drinks. Our dinner came over and still no drinks. There was a really sweet woman who may have been the manager who came over and eventually got our drinks. 3 out of 4 of the cocktails were not made correctly & the woman tried to corrected it, but we were pretty much half way done with dinner before we got our drinks. The woman brought over some tequila shots, which was a nice gesture. The server kept walking by looking at our table when we didn’t have drinks & never bothered to stop by and ask about the food. The food was actually not that good. The server finally came by and dropped off the check. The table was so full that we definitely couldn’t sign any check. I had to ask him to clear off the table. The nice woman ran over & helped clear our table. We sat at the bar afterwards so our guests could have a drink. The bartender was really nice. Overall, the experience was pretty bad. Thank you to the sweet woman, the host & the bartender who were kind to us. Also, HUGE turn off… the server must have thrown away an order on a piece of paper and was digging through the trash BARE HANDED and did not wash his hands after. He dove in the trash barrel next to the bar not once, but twice!!!!! Then put those dirty paws around 2 drinks for another table and brought them over to them. May have been a good thing that the manager and food runner were the ones to bring our food and drinks to our table

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5. GC

   GregC

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined on March 3, 2023

   overall4food4service3ambience3

   Food is very good. They were kind to move our reservation by 15 minutes when we were running late. They clearly still have some issues as no draft beer and service can be slow at times due to staffing issues.

   Sunset CantinaResponded on March 8, 2023Thank you so much for your feedback! We are happy to be as accommodating as possible to your needs as our guests! We do apologize and understand the frustration of not having draft beers in house, we had just reopened a couple of months back, but rest assured we will definitely have Draft beers back in Sunset very soon! We hope to have the opportunity to take care of you in the future!

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6. d

   dcp5

   New England

   17 reviews

   vip
   3.0

   17 reviews

   Dined on March 3, 2023

   overall3food3service1ambience3

   Disappointing they no longer have draft beers still listed on menus. Food was good and order came very quickly. Drink order came long after our food arrived. Water service was very good Server had our random table in an area where majority of his tables were not located and forgot about us when it got very busy. He did apologize when we asked another server to find him

   Sunset CantinaResponded on March 8, 2023Thank you so much for your feedback! We do apologize and understand the frustration of not having draft beers in house, we had just reopened a couple of months back, but rest assured we will definitely have Draft beers back in Sunset very soon! We hope to have the opportunity to take care of you in the future!

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7. M

   Matthew

   Pittsburgh

   1 review

   4.0

   1 review

   Dined on February 15, 2023

   overall4food3service4ambience3

   Yes, Sunset Cantina has new management, and yes, it is different from before, but the new menu and new offerings still have great value and merit. The carne asada fries is a great portion size, easily shareable for four people, and the esquite was nice and flavorful. We did take advantage of the Taco Tuesday deal (individual tacos for $3 each), but at this moment, I think the items on the regular menu are better tasting and more interesting. The music was a too loud at times, and I couldn't hear my table's conversations at times. Overall, this is a great spot to go with friends. Portion sizes are great, and the atmosphere is lively and fun!

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8. K

   Kim1

   New England

   73 reviews

   4.0

   73 reviews

   Dined on February 10, 2023

   overall4food4service4ambience4

   It was way too loud and mostly because of the music and people had to talk over the music. Nachos were good but not great, came out cool. Baha fish tacos were great. Sunset sangria was excellent!

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9. GC

   GregC

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on January 27, 2023

   overall5food5service5ambience3

   Good is fantastic, and service was much better this time!

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10. DN

    DanielleN

    New England

    5 reviews

    1.0

    5 reviews

    Dined on January 21, 2023

    overall1food1service1ambience1

    This is not the Sunset Cantina it used to be! None of the beer taps were working served cans of beer. No one knew how to change the tv to football.

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11. GC

    GregC

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined on January 20, 2023

    overall3food5service2ambience4

    So nice to be back here again before hockey games at BU. The food was excellent...much better than the last time we visited just before they closed. The service left much to be desired. We sat for 10 minutes and then let the host know we had not seen a server yet. After another 5 minutes, the manager asked if we had been served yet and we informed her we had not. She then took our order and did send over complimentary chips and salsa. The food arrived quickly once we ordered and then another server took over our table. After a few minutes to track him down, we asked for our check and it took 10 minutes for it to arrive (even though we told him we were trying to get over to the game). I'm sure they are all new and working out the glitches. We will be back for sure.

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12. KM

    KarlaM

    New England

    1 review

    1.0

    1 review

    Dined on December 30, 2022

    overall1food1service1ambience1

    Have visited Sunset several times over the years and was excited that they reopened. Had a 5:30 reservation before heading to a BU hockey game. We arrived at 5:20, got seated, didn’t receive any waitstaff attention for 20 minutes, ordered drinks that came 30 minutes later. Put in food order and at 7:15, still waiting so told them to cancel our order. Quite a disappointment, I hope they can get their act together.

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13. CB

    CraigB

    New England

    111 reviews

    vip
    2.0

    111 reviews

    Dined on December 30, 2022

    overall2food2service2ambience3

    Service and food were fair at best. Appetizer was served with no plates and we needed to hunt down a different waiter to bring them. Drinks and water were never refilled - appetizer dishes were never cleared - we just stacked them and put them to the side when the entrees came. The entrees were fair at best. Fajitas - the chicken and veggie where both undercooked (chicken not even warm and appeared to be microwaved and out onto a pan - veggies on the pan were luke warm and raw). The rice served on the side was downright cold. The quesadilla was fine. When we were done it took about 15 minutes to find our waiter to get the bill. We did not expect much given other reviews and this restaurant did not even reach our low expectations. While the location is convenient to BU it is just not worth it - go elsewhere.

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14. KM

    KMJRH78

    New England

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food3service2ambience3

    It was fair. It was what I expected. Very loud, they squished 7 of us into a booth when we had an early reservation and there were plenty of open tables. Food was decent but waiter was subpar - kept forgetting our drinks - forgot to put in our meals until we asked after a long wait and then forgot one meal altogether! It was convenient to the BU hockey game and I'd go back again for that reason only...convenience.

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15. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on December 22, 2022

    overall1food1service1ambience4

    Food was cold. Chicken was very dry. Drinks took 20min to come when the place was dead.

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16. BA

    BradyA

    New England

    3 reviews

    4.0

    3 reviews

    Dined on December 11, 2022

    overall4food4service5ambience5

    Prompt seating and service. The food portions we’re good and we really liked the nachos. The bar drinks were tasty, but a bit weak. They are in the process of reopening, I would definitely go back.

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