Sun Sun - Casa Marina Key West

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1. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined on January 1, 2023

   overall5food5service5ambience5

   Staff was awesome!!!

   Report
2. OT

   OpenTable Diner

   Key West

   7 reviews

   vip
   2.0

   7 reviews

   Dined on December 26, 2022

   overall2food1service5ambience1

   It was for our Christmas dinner. Service was good as well as the cocktails. Food was terrible.

   Report
3. OT

   OpenTable Diner

   Key West

   1 review

   5.0

   1 review

   Dined on December 25, 2022

   overall5food5service5ambience5

   Christmas Day Brunch was perfectly done with great service and tasty selection of food.

   Report
4. KG

   KeysGuys

   New York Area

   16 reviews

   2.0

   16 reviews

   Dined on December 25, 2022

   overall2food3service2ambience2

   This was Christmas Day brunch at 1:00pm. There were 3 people in our party. The fixed price was$115 per person. Gratuity was automatically added. There was ONE complimentary mimosa for this price; additional ones were $15 each. The soup tureen was almost empty and cold at 1:00pm. Salad bar was rather sparse, with no cheese assortment. There was a shrimp and crab leg bar with an elaborate ice sculpture. There was an egg station with only casserole frittata or eggs Benedict . At the carving station, there was low quality “prime”rib or roast pork. Only fish was tile fish, overcooked and terrible flavor. Dessert bar was self-made ice cream Sunday and chocolate lava cake. This is the classic Key West restaurant theme of poor food, poor service, high price RIP OFF. As local residents who have patronized the Casa Marina for years, this is the last time.

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5. OT

   OpenTable Diner

   New England

   1 review

   2.0

   1 review

   Dined on December 9, 2022

   overall2food1service5ambience4

   Service was great! Food wasn’t the best. Great spot for drinks only!

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6. OT

   OpenTable Diner

   Seattle

   6 reviews

   vip
   3.0

   6 reviews

   Dined on December 8, 2022

   overall3food2service5ambience5

   You are paying for the experience. Our server was fantastic and attentive and took photos for us, but the food was just ok with the exception of the lobster. View was awesome, very romantic but not worth the price. Could have had the same meal for 1/5th the price at the bar 100yards away and then gone for a walk on the beach.

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 24, 2022

   overall5food5service5ambience5

   The Casa Marina is one of my favorite places on the planet. It holds such a special place in my heart as my husband and I got engaged there. I was expecting a wonderful Thanksgiving there, but I was still blown away by the magical afternoon. The food was fresh and delightful and the service and presentation were impeccable! It was and absolute delight.

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8. OT

   OpenTable Diner

   Tampa

   4 reviews

   3.0

   4 reviews

   Dined on November 24, 2022

   overall3food2service3ambience3

   The Thanksgiving Buffet was expensive and the food was mediocre at best. The main dishes lacked flavor and seasoning. You are given one mimosa or glass of champagne included in the price of the buffet ($115pp) and all other drinks are extra. It was definitely not worth the price. The only thing going for the experience is the location.

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9. OT

   OpenTable Diner

   Richmond

   7 reviews

   vip
   4.0

   7 reviews

   Dined on October 14, 2022

   overall4food4service4ambience5

   Beautiful sunset on the beach with toes literally in the sand. Overall, great experience, but not sure it was worth the cost. 18% gratuity is already included (we were a party of 2) so there’s always a risk you get forgotten about since you tipped up front. Service was a little bit slow at times, but they did a great job.

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10. IP

    IanP

    Key West

    1 review

    1.0

    1 review

    Dined on August 31, 2022

    overall1food2service1ambience2

    If it wasn’t for the very nice location this place would have absolutely nothing going for it. The food was basic but massively overpriced and the servers are kids who do not have a clue. There are so many better places in Key West.

    Report
11. RG

    RogerG

    Key West

    8 reviews

    5.0

    8 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5

    The live music was a little too loud, but all in all the experience was wonderful.

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12. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience3

    50th Wedding Anniversary. Server/waitress was ABSOLUTELY phenomenal!!!!

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13. JG

    JessieG

    New York Area

    1 review

    5.0

    1 review

    Dined on August 12, 2022

    overall5food5service5ambience5

    Danny was amazing and Went above and beyond! this was the highlight of our trip!

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14. OT

    OpenTable Diner

    Louisville

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 11, 2022

    overall5food5service5ambience5

    Birthday. Food was great. Hard to not like lobster looking into the ocean.

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15. JV

    JulieV

    Orlando

    3 reviews

    3.0

    3 reviews

    Dined on July 31, 2022

    overall3food3service5ambience3

    The resort is very outdated. The food was good but not worth the price. The server was lovely but overall guest experience at the resort is subpar.

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16. K

    Kasu

    Miami

    2 reviews

    3.0

    2 reviews

    Dined on July 24, 2022

    overall3food1service5ambience5

    Amazing view and location but food was not what would be expected…. However the view made up for the poor food

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17. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    vip
    3.0

    4 reviews

    Dined on July 5, 2022

    overall3food3service3ambience5

    July 4th was NOT OK as far as a late reservation. They ran out of pork ribs—but had also claimed a “pig roast” —FYI if there are only ribs, it’s not a pig roast! Bar drinks were impossible to get—mojito stand was awesome, but only one server working. My boyfriend only caught the firework finale from waiting in line. Fireworks were also more inland, so not very visible. For $45 a person + cash bar—I would have rather paid the $150 for a cruise on the water to watch. Don’t oversell and please rethink for next year. It has potential, and people we did interact with were nice, but not a good experience overall.

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18. OT

    OpenTable Diner

    Birmingham

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food1service4ambience4

    We read the posted reviews and were excited to eat at Sun Sun at Casa Marina. Our daughter has gluten allergies so assumed there would be at least 1 or 2 choices on the menu that would be gluten-free. After being seated and looking at the menu, we saw no gluten-free foods so we spoke to the hostess. She contacted the head chef and he came to our table, ultimately telling us that the restaurant offers no gluten-free foods. This was very disappointing, especially since we had called first to inquire about their menu. The chef also said that he could not accommodate or change any of the menu items to make them gluten-free….could not even make a salad gluten-free!!!! Very disappointing experience at what we thought was a Tier 1 hotel!! Would not recommend 😔

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19. D

    Didinva

    Richmond

    10 reviews

    4.0

    10 reviews

    Dined on June 15, 2022

    overall4food4service5ambience4

    Open door had option for indoor or outdoor dining. In reality it’s all outdoor. Host greeted us with “happy birthday” and made us feel welcomed. Only downside all evening was the couple arguing loudly just in front of us.

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20. P

    Phyl

    Austin

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service5ambience4

    Our first day of vacation and first time in Key West. We thought the price was high but our dinner was fabulous.

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21. MH

    MHardin

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on May 27, 2022

    overall3food3service3ambience4

    Not up to par with other Waldorf Astoria properties. Needs improvement with food and service.

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22. H

    Hammer

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Nesly, our server, was terrific. Food was great. Very chill experience. Enjoyed everything. Thank you.

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23. OT

    OpenTable Diner

    Poconos

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    We had our Anniversary dinner with the Toes in the Sand experience on May 16 of this year. It was amazing and well worth the money. Our server was attentive and impressive. He took a ton of pictures for my husband and I to look back on. We can’t wait to go back!

    Report
24. DB

    DougB

    San Francisco

    5 reviews

    vip
    4.0

    5 reviews

    Dined on May 4, 2022

    overall4food4service5ambience5

    The setting, service, and food were exceptional, aside from the tomato sauce served with the potatoes. Would recommend the rib eye with Brussels sprouts and the desserts.

    Report
25. RG

    ReginaG

    Mobile

    1 review

    4.0

    1 review

    Dined on May 2, 2022

    overall4food4service5ambience5

    This is great atmosphere for a special occasion. Take your shoes off. We went early and got the best service. Notice that when all the other tables arrived they waited quite a bit between courses.

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26. JM

    JMS1

    Key West

    14 reviews

    5.0

    14 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Easter Brunch. Great Food! Loved sitting outside.

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27. B

    Bridgette

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Beautiful views. The staff was amazing from the hosts to management. Had we needed anything extra there would not have been a wait for it. Joseph from Kenya was awesome, ask for him the next time you go!

    Report
28. j

    jorgel

    Miami

    6 reviews

    vip
    2.0

    6 reviews

    Dined on April 17, 2022

    overall2food1service5ambience4

    For the price I was expecting more variety in the buffet. Never again.

    Report
29. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    3.0

    2 reviews

    Dined on March 30, 2022

    overall3food3service4ambience3

    Vacation dinner. We stayed at the hotel.

    Report
30. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on March 30, 2022

    overall5food4service5ambience4

    Sat at the bar - staff was very friendly - drinks and food were good.

    Report
31. NK

    NKNK

    Denver

    11 reviews

    5.0

    11 reviews

    Dined on March 25, 2022

    overall5food5service5ambience5

    Everything was delicious! The steak and Brussels sprouts, grilled mahi , burrata heirloom tomato salad and the key lime pie! All so good, beautiful ambiance too right on the beach. Excellent service and live music on the pier.

    Report
32. OT

    OpenTable Diner

    Cincinnati

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5

    Great sunset experience and great service!

    Report
33. A

    Ariana

    Miami

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 19, 2022

    overall1food3service1ambience3

    My table was not ready upon arrival. They sat us by the fireplace. We asked to turn it on because of the sea lice, and because the sun was setting and we were not able to see our food after that. No lights. They never came. The appetizers and entres arrived all at once. Beers were hot. We ended up moving ourselves to an empty table so we could eat with light. No one help with moving the plates to the new table. Most important, no one apologized for the inconvenience. I don't leave many reviews, but this place deserved it. Horrible customer service. Food was not bad. But very limited selection. 5 in total. Please avoid this place.

    Report
34. SC

    ShannonC

    Richmond

    4 reviews

    2.0

    4 reviews

    Dined on March 18, 2022

    overall2food1service3ambience5

    Setting on the beach was fantastic but that was it. Service was friendly but servers were untrained as they kept trying to give us another couples food. Food was complete disappointment. For $300 per couple you got food worth about $70 and paid $230 for the ambiance of dining on the beach. Sister resort’s restaurant The Four Marlins is FAR superior and wish we had tried their version of this instead

    Report
35. OT

    OpenTable Diner

    New England

    95 reviews

    vip
    5.0

    95 reviews

    Dined on March 17, 2022

    overall5food5service5ambience5

    Beautiful ocean view, good service and great food.

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36. YK

    YvonneK

    Chicago

    11 reviews

    vip
    2.0

    11 reviews

    Dined on March 5, 2022

    overall2food3service3ambience2

    We expected indoor seating not by the bar. It rained very hard.

    Report
37. TC

    TrptCabSauv

    New England

    13 reviews

    vip
    1.0

    13 reviews

    Dined on February 25, 2022

    overall1food1service1ambience3

    Very limited menu, food and drinks were overpriced, poorly prepared. Service was terrible: after food was delivered, the server did not return to ask how the meals were or if we needed anything further. It would be difficult to attribute the shortcomings to lack of quality help or supply chain issues as we have had terrific meals at 3 other Key West restaurants earlier in the week. An elegant setting such as Casa Marina deserves a first-class restaurant. Sun-Sun fails miserably.

    Report
38. CM

    CourtneyM

    Cleveland

    11 reviews

    vip
    2.0

    11 reviews

    Dined on February 25, 2022

    overall2food4service2ambience4

    Very understaffed. The waiter we had was very good and helpful, but he was swamped with too many tables.

    Report
39. VW

    VictoriaW

    New York Area

    1 review

    5.0

    1 review

    Dined on February 22, 2022

    overall5food5service5ambience5

    We had the private dinner on the beach. The food was amazing as was the champagne, our waiter Nestle was wonderful, attentive, friendly. The stars were brilliant that night.

    Report
40. BH

    BrianH

    1 review

    2.0

    1 review

    Dined on February 17, 2022

    overall2food1service4ambience5

    Made reservations for a sunset dinner at a high-end restaurant. Showed up and they acted surprised at the mention of such and seated us promptly. We expected a full menu. With a choice of only 4 entrees, I chose a burger and fries with a bloody Mary. The bloody Mary was laced with tabasco sauce and terrible. The burger came out dry and the fries were cold. Lobster ravioli and wine were decent for my companion. The view was amazing, and the hotel is something to be seen. Best view, worst food and most expensive in Key West. Will not go back. Go for the view not the food.

    Report