Always AAA+++, great location, great food, great staff. Highly recommend.

Perfect food, wonderful staff! Felt sorry for them. They had an incredibly rude patron, however handled the situation with the greatest of ease & professionalism! Bravo!

Have nothing but positive things to say. I was seated on time, food was delicious, extra bread was provided. Everyone was very friendly.

Excellent for special occasions; service and food are always outstanding. We were disappointed that the sea bass was not on the menu, but were told with 24 hours notice that the chef could probably have it available.

The rack of lamb vas very good, our wine selection which was on the website was not available, the wine steward mentioned their competitor, Fleming’s procured all available Bottles; wine inventory should be monitored & adjusted daily!

Sullivan’s is one of our Tucson favorites...great food and wine, atmosphere and reasonable prices. Great job.

Just wish this virus would go away, come on vaccine! Would certainly make things better for everyone!!

This was a good night out. Maureen was an awesome server.

We were very disappointed in our experience at Sullivan’s in TUCSON. I had been looking forward to having my BIRTHDAY DINNER there for the past 2 months. My husband took me to the Palm Desert Sullivan’s 2 years ago and had an amazing experience! We arrived early for our reservations and were sat immediately as there were only 3 other tables in the restaurant. Our waiter came to the table and took our drink orders. We also placed an appetizer order as well. It took over 10 minutes to get our drinks from the bar. We then put in a bisque order and our dinner order while waiting for the appetizer. At least 30 minutes go by and still no appetizer. We finally see our waiter to inquire as to where the appetizer was and he went to check. Meanwhile another table has been sat and they were already receiving food they ordered. The waiter came back and said the kitchen never received our order. No he probably just didn’t ring anything in. Again there, at this point, only 5 tables total! We then order another round of drinks while waiting for our bisque. At this point we have been seated over an hour! We ask about our drinks and the waiter said the bartender was busy and it would be a few more minutes. Our water glasses were completely empty. Our bisque arrived, an hour and 10 minutes later and it tasted terrible. It tasted like cornstarch was added and there was little to no lobster. At this point I was DONE! When the waiter finally came back to check on us he still didn’t have our drinks, no water and bad bisque. I told him we were done and to cash us out. He left for a few minutes and when he returned said there will be no charge for anything. After being there an hour and a half we left, again only 4 tables at this point and NOBODY in the bar. It was THE WORST EXPERIENCE I have ever had at a high end steakhouse. Not EVEN the MANAGER came over to say ANYTHING to us about our terrible evening. It totally ruined my birthday dinner. Never again Tucson!

Everything was great. Met every expectation.

I took my wife out for her birthday. We have normally had great experiences here. But the waiter was slow and unattainable. I couldn’t understand considering how slow it was. The steak was bland and not very good. At $54 I would have expected so much more. Because of the hard times most businesses are experiencing my wife didn’t want to send it back. The final straw was there were three other tables that had birthdays. They all got a cake, candle and picture taken. Our waiter never ask us for dessert even though my reservation was clear it was a birthday and we told him it was her birthday when he introduced himself. We haven’t really gone out much since COVID, so I wanted to do something special and was totally let down.

quality service and food

Maureen our server was awesome.

I’ve been to many Sullivan’s locations as it is my favorite steakhouse. I was disappointed in this location. Limited Covid menu didn’t help matters. My steak was undercooked. I didn’t complain because I was with a group and they were all happy with theirs. Red wine seemed warmer than room temperature. Just not up to par.

While the overall experience was good, the checkin process was not positive. The hostess had no warmth or personality plus she informed me I had no reservation. When I showed her my opentable email and confirmation she just showed me her tablet to tell me that she had nothing.

Not what I would expect a service person to do, especially since they were not sold out.

The food and service were outstanding, but the empty tables for social distancing made it a little lonely. I can hardly wait for things to get back to normal.

Very attentive service. Quiet spot mid week. Delicious food.

We went expecting to have a good steak dinner but the smallest size piece of meat was 14 oz which is way too much for either of us. We ended up having fish which was OK But not what was planned. For a Saturday night, there weren’t many people.

Food was fantastic and steak came out at the right temperature. Host was knowledgeable in the menu and made great recommendations.

Quiet night great food

The food was awesome as usual, however, we did not have the most attentive waiter (Connor).

We had to ask for flatware-knives for 3 of our party of 7 as they were cleared with the appetizers. My 90 year-old mother found tin foil in her Caesar salad (didn’t eat the rest of the salad).

Also we were provided with no spoons for the 2 cocktail shrimp appetizers (of 4 appetizers) that were ordered for the cocktail sauce and had no spoons as part of our table setting. How come? Each guest should have also received a complete table setting, e.g. dinner and salad fork, knife, and spoon.

One guest had no wine glass so a different waiter grabbed one off of an adjacent table.

Not up to Sullivan’s usual with wait staff! No excuses, as there were only about 5 tables with customers seated from 5:30 to when we left at 7:30!

Disappointed! This was my father’s 91st birthday and we come every year (for the last 10 years) from Minnesota.

Not sure what was going on, but it was hard to find our waiter so we had to ask someone else for missing items.

Not sure we’ll repeat based on the service! So strange for Sullivan’s.

We’ve been long time customers of Sullivan’s. All visits have been great, except for this one. Service was very good as were the appetizers and side dishes. Probably the first time in my life the steak was cold in the center and the plate too. We ordered medium rare, never been a problem before. I don’t have a problem with more to the rare side, but this was cold. Not one of their better nights!

Steak was over cooked, took 20 minutes to replace my steak with the correct one, sides were cold and company had finished there dinner. Waiter did not offer anything other than a free dessert, replacement steak was bland, don’t recommendation.

Had a wonderful anniversary dinner. Sullivan’s provided us with a free dessert in honor of our anniversary and a nice photo of my wife and I together.

Excellent dining experience!

Steaks were good but not great.

El servicio y atención muy buenos, el bar increíble.. Los steaks de estándar americano (muy bueno) Vino MUY bueno (NAPA) Un restaurante al que vale la pena volver.. y volver

Valentines Day is always a very busy night to go out so the service was a little slow but that is to be expected. Had a lovely evening!

Food could have been better

Hunter and Joseare national treasures and make every experience at Sullivan's fun,delicious and special.

Service was slow and confused. I get that you’re busy with the Gem Show and Valentines Day weekend, but for what you charge-especially for booze—it should be better and quicker

This was our first visit to Sullivan’s. Three of us had the filet mignon and agreed that it was the best steak we have been served in any restaurant. Done to perfection. Very attentive service and helpful in working our way through the menu.

At this price- point, it was disappointing.
Our server was attentive and kind. The setting was pleasant mostly. The steak and crab cakes were tasty. Ceasar dressing was delicious.
On the negative side, there were little things that should be taken care of in a restaurant that is trying to appeal to this level of dining. The candle at our table was unlit. The wood slat blinds in the entryway where disheveled and perhaps broken. It just made it shoddy.
The one truly unacceptable part of our experience: $11 scalloped potatoes included cold parts and even uncooked potato. We let the server know, she apologized, yet we were still charged for them!
There would need to be some improvements before we returned or would ever recommend this spot to our friends and visitors here in Tucson.

My date and I had a wonderful dining experience at Sullivan's. The service was excellent and the food spectacular! Our steaks were tender and flavorful. We look forward to returning there very soon. In my opinion it is the best restaurant in Tucson!

Came here to celebrate my husband’s birthday. All the dishes we had were perfectly cooked and delicious. In fact, the salmon I chose was probably one of the best I’ve ever had. What made this evening even better was the great service. Thank you for make our evening memorable. We will definitely be returning!

Have been there multiple times in the past. This occurrence was unusual as the service was very slow and very poor. Food was excellent as usual. Suspecting a waiter issue more than anything.

We were in a private room with a 9 person reservation. Everything was perfect!

Food and service were fantastic, but the wait time for our food was over an hour after we ordered.

We loved Sullivan's when it was in Denver and were sad when they closed. So we were delighted to see that they are in Tucson.

Sullivan's has lost it way. This is the 4th time in a row that we had a poor experience at this location. The waiter was scattered and kept forgetting our requests and never followed up asking us for additional drinks when our wine glasses were empty and my martini glass was empty. The steak I ordered came out twice not cooked correctly and I gave up. The icing on the cake so to speak was the manager talking about our table in front of us to other managers and to wait staff. Hint to management - if you want to speak badly about guests you should avoid doing it directly in front of guests. I would suggest going anywhere else but Sullivan's to get a steak in Tucson since they have just given up on providing a good guest experience.

Sullivan’s is always fantastic. The atmosphere is always upbeat even when they are not busy. The dark woods and perfect lighting make the large room feel warm and inviting.

I love to bring a large crowd or have date night with my husband at Sullivan’s. Jazz music in the bar is fun if you can find a seat.

The waiters are always prepared and provide great service without hovering or interrupting conversation.

We last minute decided to take 8 people , looked on open table, reserved a spot for 1 hour later and they found room for us. The hostess was very polite and accommodating.

I highly recommend the Tucson location as well as The Austin TX downtown location. The only ones we have been to so far. It’s pricy but well worth it!!!! Cheers.