Sullivan's Steakhouse - Tucson
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Spicy Shrimp Eggrolls
Sriracha Cabbage Slaw & Sweet Asian Vinaigrette
Heart of Romaine, Shaved Parmesan, Toasted Crouton, Creamy Caesar Dressing
Lump Crab Cake
Abundant Lump Crab Cake, Napa Slaw & Roasted Garlic Tartar Sauce
It has been several years since we have been to Sullivan's Steakhouse. If our friends had not given us a gift we probably wouldn't have been back because our last experience was horrific.
This time we were pleasantly surprised. The waitress and the manager took the time to welcome us. The food was great as were our beverages even though the menu was reduced because of the darn COVID - 19.
Let us hope we can get back to a fairly normal dining experience.
We have been eating at Sullivans for many years, usually for special occasions and it never disappointed. That being said, apparently the pandemic has hit this place hard. The interior looked pretty worn, the service used to be highly attentive, now we would rate it just "OK, nothing special". The food used to be incredible in terms of quality and flavor, our steaks had good flavor, but the quality of the meat was poor - lots of gristle. I ordered mine medium rare and it was basically raw and cold. Considering they are still charging nearly $75-100/person for dinner & drinks, I have to say it was definitely disappointing. Hopefully once the pandemic is over they can get back to operating as a high-quality, high-end restaurant, but sadly right now they are only charging the high-end prices, without providing the high-end service or food.
Hunter, our server, was an exemplary host. We look forward to a return visit!
Great service, wonderful atmosphere. Food is delicious, felt very safe.
Good service - have been to Sullivan’s 3 times - this will be our last!
No prime beef except for a marginal NY Strip. Nice ambiance, slightly above average sides of garlic mashed and mac & cheese. Decent Caesar salad. My fault for not calling and checking on beef selections. Sullivan’s is just like a Flemming’s. Not bad unless you frequented steakhouses like Delmomico, Jean Georges, Craft Steak, or even Morton’s.
Nice evening, just not great evening.
Sullivan’s is a great restaurant and we just had a really lousy experience. Due to Covid we wanted to sit outside. Not the same ambiance.
Service was very slow. The only bartender was waiting on tables at the inside bar and on the outside patio as well as serving all the drinks. Our food was served cold, we would have complained to the waitress but she didn’t come back. We ran out of water. I asked a manager for it and he did bring it over. Shortly afterwards with more tables being sat we saw the manager get in his car and leave. It was around 630. I really hope this was a one time thing.
Tipped the server anyway. Not really her fault but not a good dining experience.
Our server was great. Super sweet and attentive. Unfortunately, most of our food was cold except for the burgers. The prime rib sandwich was overcooked and fries were cold. Mac & Cheese was like warm. No Lobster bisque (they ran out) with an empty restaurant. Brussel sprouts were the only thing hot. The inside definitely needs a face lift since the restaurant is 20 years old. Back in the day this place was always hustling and the food was on point. Maybe it’ll come back to excellence once the Covid restrictions lift.
The staff at Sullivan’s really took great care of our evening. Our waiter was very friendly and always had great recommendations for what we should pair with our meal. The food was prepared exactly to what we ordered. Thank you for such amazing service and making our anniversary a special one we will never forget.
Excellent meal and service! Ambiance was very nice.
Always AAA+++, great location, great food, great staff. Highly recommend.
Perfect food, wonderful staff! Felt sorry for them. They had an incredibly rude patron, however handled the situation with the greatest of ease & professionalism! Bravo!
Have nothing but positive things to say. I was seated on time, food was delicious, extra bread was provided. Everyone was very friendly.
Excellent for special occasions; service and food are always outstanding. We were disappointed that the sea bass was not on the menu, but were told with 24 hours notice that the chef could probably have it available.
The rack of lamb vas very good, our wine selection which was on the website was not available, the wine steward mentioned their competitor, Fleming’s procured all available Bottles; wine inventory should be monitored & adjusted daily!
Sullivan’s is one of our Tucson favorites...great food and wine, atmosphere and reasonable prices. Great job.
Just wish this virus would go away, come on vaccine! Would certainly make things better for everyone!!
This was a good night out. Maureen was an awesome server.
We were very disappointed in our experience at Sullivan’s in TUCSON. I had been looking forward to having my BIRTHDAY DINNER there for the past 2 months. My husband took me to the Palm Desert Sullivan’s 2 years ago and had an amazing experience! We arrived early for our reservations and were sat immediately as there were only 3 other tables in the restaurant. Our waiter came to the table and took our drink orders. We also placed an appetizer order as well. It took over 10 minutes to get our drinks from the bar. We then put in a bisque order and our dinner order while waiting for the appetizer. At least 30 minutes go by and still no appetizer. We finally see our waiter to inquire as to where the appetizer was and he went to check. Meanwhile another table has been sat and they were already receiving food they ordered. The waiter came back and said the kitchen never received our order. No he probably just didn’t ring anything in. Again there, at this point, only 5 tables total! We then order another round of drinks while waiting for our bisque. At this point we have been seated over an hour! We ask about our drinks and the waiter said the bartender was busy and it would be a few more minutes. Our water glasses were completely empty. Our bisque arrived, an hour and 10 minutes later and it tasted terrible. It tasted like cornstarch was added and there was little to no lobster. At this point I was DONE! When the waiter finally came back to check on us he still didn’t have our drinks, no water and bad bisque. I told him we were done and to cash us out. He left for a few minutes and when he returned said there will be no charge for anything. After being there an hour and a half we left, again only 4 tables at this point and NOBODY in the bar. It was THE WORST EXPERIENCE I have ever had at a high end steakhouse. Not EVEN the MANAGER came over to say ANYTHING to us about our terrible evening. It totally ruined my birthday dinner. Never again Tucson!
Everything was great. Met every expectation.
I took my wife out for her birthday. We have normally had great experiences here. But the waiter was slow and unattainable. I couldn’t understand considering how slow it was. The steak was bland and not very good. At $54 I would have expected so much more. Because of the hard times most businesses are experiencing my wife didn’t want to send it back. The final straw was there were three other tables that had birthdays. They all got a cake, candle and picture taken. Our waiter never ask us for dessert even though my reservation was clear it was a birthday and we told him it was her birthday when he introduced himself. We haven’t really gone out much since COVID, so I wanted to do something special and was totally let down.
quality service and food
Maureen our server was awesome.
I’ve been to many Sullivan’s locations as it is my favorite steakhouse. I was disappointed in this location. Limited Covid menu didn’t help matters. My steak was undercooked. I didn’t complain because I was with a group and they were all happy with theirs. Red wine seemed warmer than room temperature. Just not up to par.
While the overall experience was good, the checkin process was not positive. The hostess had no warmth or personality plus she informed me I had no reservation. When I showed her my opentable email and confirmation she just showed me her tablet to tell me that she had nothing.
Not what I would expect a service person to do, especially since they were not sold out.
The food and service were outstanding, but the empty tables for social distancing made it a little lonely. I can hardly wait for things to get back to normal.
Very attentive service. Quiet spot mid week. Delicious food.
We went expecting to have a good steak dinner but the smallest size piece of meat was 14 oz which is way too much for either of us. We ended up having fish which was OK But not what was planned. For a Saturday night, there weren’t many people.
Food was fantastic and steak came out at the right temperature. Host was knowledgeable in the menu and made great recommendations.
Quiet night great food
The food was awesome as usual, however, we did not have the most attentive waiter (Connor).
We had to ask for flatware-knives for 3 of our party of 7 as they were cleared with the appetizers. My 90 year-old mother found tin foil in her Caesar salad (didn’t eat the rest of the salad).
Also we were provided with no spoons for the 2 cocktail shrimp appetizers (of 4 appetizers) that were ordered for the cocktail sauce and had no spoons as part of our table setting. How come? Each guest should have also received a complete table setting, e.g. dinner and salad fork, knife, and spoon.
One guest had no wine glass so a different waiter grabbed one off of an adjacent table.
Not up to Sullivan’s usual with wait staff! No excuses, as there were only about 5 tables with customers seated from 5:30 to when we left at 7:30!
Disappointed! This was my father’s 91st birthday and we come every year (for the last 10 years) from Minnesota.
Not sure what was going on, but it was hard to find our waiter so we had to ask someone else for missing items.
Not sure we’ll repeat based on the service! So strange for Sullivan’s.
We’ve been long time customers of Sullivan’s. All visits have been great, except for this one. Service was very good as were the appetizers and side dishes. Probably the first time in my life the steak was cold in the center and the plate too. We ordered medium rare, never been a problem before. I don’t have a problem with more to the rare side, but this was cold. Not one of their better nights!
Steak was over cooked, took 20 minutes to replace my steak with the correct one, sides were cold and company had finished there dinner. Waiter did not offer anything other than a free dessert, replacement steak was bland, don’t recommendation.
Had a wonderful anniversary dinner. Sullivan’s provided us with a free dessert in honor of our anniversary and a nice photo of my wife and I together.
Excellent dining experience!
Steaks were good but not great.
El servicio y atención muy buenos, el bar increíble.. Los steaks de estándar americano (muy bueno) Vino MUY bueno (NAPA) Un restaurante al que vale la pena volver.. y volver
Valentines Day is always a very busy night to go out so the service was a little slow but that is to be expected. Had a lovely evening!
Food could have been better
Hunter and Joseare national treasures and make every experience at Sullivan's fun,delicious and special.
Sullivan's Steakhouse - Tucson does offer delivery in partnership with Postmates and Uber Eats. Sullivan's Steakhouse - Tucson also offers takeout which you can order by calling the restaurant at (520) 299-4275.
Sullivan's Steakhouse - Tucson is rated 4.1 stars by 1921 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.