Sullivan's Steakhouse - Charlotte

4.5
3586 Reviews
$31 to $50
Steakhouse
Sullivan’s is a vibrant neighborhood American Steakhouse featuring the finest steaks & seafood, hand shaken martinis, & live music. We offer comfortable fine dining in a lively atmosphere. From the moment you step inside our lounge for drinks, appetizers or dinner, you will feel the energy and excitement provided by our professional team. Sullivan’s serves the finest hand-selected steaks, simply seasoned and broiled at 1,200 degrees, fresh seafood, a wide selection of cravable appetizers, soups, salads and side dishes.
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What 3586 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.4
ambience
4.1
value
Noise · Quiet
95% of people would recommend it to a friend
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OT
OpenTable Diner
Charlotte
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great night and experience

AM
AlbertM
Charlotte
4 reviews
Dined 7 days ago
Overall5food5service5ambience5

Great service. I'll be returning in the future. The food was really good.

OT
vipOpenTable Diner
Charlotte
3 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

It’s really great. Good ambience and value for quality.

MF
MeganF
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

The food was great. The atmosphere was nice. The staff was fantastic.

OT
OpenTable Diner
Charlotte
1 review
Dined on February 15, 2021
Overall1food1service1ambience1

This was a second visit to Sullivan’s for me and my wife whose birthday we were celebrating. Mediocrity is something I do not expect from a restaurant with the prices charged at Sullivan’s. Our server seemed completely unaware of the ins and outs of the menu and gave a very poor explanation of what to expect. I had to flag down our wait person to order a cocktail.....probably a mistake in hindsight as it was the worst martini I’ve ever encountered. (Well, actually it was a tie with another martini I once had where the « bartender » thought that adding MORE dry vermouth would make the drink drier! Hmmm. I strongly suspect that neither drink was prepared by a real BARTENDER.) Our entrees arrived before my wife had time to ingest even half of her overpriced French onion soup. I’m not sure what the rush to deliver the entrees and sides could have been as they were all cold. The Brussels sprouts side was not only cold but made with sad, old sprouts and devoid of flavor. I suppose room temp salmon is tolerable but certainly not a $50 steak. It’s not our fault that my wife’s birthday fell on a Monday this year but it has been my long held belief that « fine » restaurants that are open on Mondays call in their « second string » staff and this experience did nothing to debunk me of that belief. Heads up! If you’re going to charge the same everyday then « dining » on a Monday should be no less enjoyable than that of a Saturday. And btw.....having a « manager » stroll by the table once an evening to inquire about one’s experience does nothing to rectify a situation that has already gone down the tubes so far that one’s fondest wish is that the evening be over and forgotten ASAP.

PC
vipPfromCLT
Charlotte
6 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Valentines—-it was lovely

OT
OpenTable Diner
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Beautiful restaurant. The staff was very friendly & our waitress was very informative. We both ordered steak & lobster tail that was cooked perfectly. The cheesesteak egg rolls were amazing!

JL
JasonL
Charlotte
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Great service. The server was attentive, but not annoying. Very respectful. Food was delicious and perfectly timed when arriving at the table. Definitely will return.

F
Firsttimediner
Charlotte
7 reviews
Dined on February 12, 2021
Overall5food5service4ambience4

Family Valentine’s celebration

LG
vipLouisG
Charlotte
5 reviews
Dined on February 11, 2021
Overall4food2service4ambience5

Valentines

Report
U
vipUpset
Charlotte
3 reviews
Dined on February 9, 2021
Overall1food1service2ambience4

It has been quite some time since the last time we went to Sullivan's. I'm afraid it will be a long time before we go back. I made reservations on OpenTable last week for my wife's birthday. I requested a soufflet for desert which I have done numerous times prior to this visit. I mentioned this to the server who confirmed she saw this on the reservation. She went to the kitchen but was informed that they did not prepare for this. The manager came over to tell us. I get that mistakes happen but the issue we had was that the manager made no effort at service recovery. No "what can we do to make this better" or "let me know when you want to come back and we'll make it right". Nothing. Nada. Just "I apologize" We informed the server that we would be leaving and bring us the check for our drinks. We did get comped for those but I would have gladly paid for them. This could have been avoided if someone actually reviewed this reservation request and got back to me to inform me that they could not do the soufflet. I would have made reservations elsewhere.

OT
OpenTable Diner
Charleston
1 review
Dined on January 31, 2021
Overall5food5service5ambience5

We were celebrating our 14th anniversary. After considering a few other places and reading the reviews from other people. I decided to pick this restaurant. The food was good. Our server was really nice. The manager even came over to make sure everything was going well. Definitely give you plenty of food. I like the atmosphere, music and valet parking

OT
OpenTable Diner
1 review
Dined on January 30, 2021
Overall5food5service5ambience3

Great waiter and great food

j
joshs
Charlotte
4 reviews
Dined on January 27, 2021
Overall5food5service5ambience5

Best steak in Charlotte, hands down! Service is always impeccable and the drinks are even better.

OT
OpenTable Diner
Jacksonville
5 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

The food was amazing and the service was impeccable.

PB
vipPeggyB
Charlotte
6 reviews
Dined on January 22, 2021
Overall2food2service2ambience4

The waitress kept coming over pressuring us to order when we said we were going to take our time catching up with each other. Once she got the order the app was quick to come out but salads and entrees were very slow.
The filet on the Sure Thing was so incredibly small. We’ve eaten here many times over the years and have never been this disappointed in service and food. We were excited to be out celebrating my son’s college graduation but was not a great experience this time!

l
viplindsay
Greensboro
7 reviews
Dined on January 17, 2021
Overall5food4service5ambience4

Our server (Olivia?) was fantastic. Really made out birthday date special

JL
JazmynL
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

Ronda our server was amazing and everything was delicious. Great place overall

A
Antoinette
Charlotte
16 reviews
Dined on January 16, 2021
Overall4food4service4ambience3

It was so noisy that I could hardly hear the people I was dining with. We were in a booth by the front door. Maybe that was why? It was a little chilly at that booth as well but it was a cold night.
Food was good and service was good. Portions of sides were small. I had a filet that was excellent, but pricy. My friends split the rib eye, but were disappointed. They would have preferred bone in vs. boneless.

OT
OpenTable Diner
New York Area
1 review
Dined on January 15, 2021
Overall5food5service4ambience5

Birthday dinner

C
Casper
Charlotte
6 reviews
Dined on January 11, 2021
Overall5food5service5ambience5

The food was excellently prepared, as always, and the service was exceptional.

H
vipHilo
Charlotte
15 reviews
Dined on January 9, 2021
Overall5food5service5ambience5

We had a delightful dining experience! The service was outstanding provided by Chris and the food was fabulous and seasoned exquisitely served with the perfect wine. Sullivan’s has the most extensive wine list in Charlotte which is a hidden secret!

s
suzieraesmom
Richmond
25 reviews
Dined on January 6, 2021
Overall5food5service5ambience5

We were celebrating a birthday and had a great experience. The tables were distanced for safety. The food was great with steaks all around! They did have valet parking which is unusual during the pandemic.

JQ
JimQ
New York Area
3 reviews
Dined on January 4, 2021
Overall5food5service5ambience5

Everything was good and what I expected from a high end steakhouse

MT
MichaelT
Charlotte
6 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

It was great as always.

OT
OpenTable Diner
1 review
Dined on January 1, 2021
Overall1food1service5ambience5

Entire party sent back an entrée or side but the serve was excellent she went above and beyond

MC
MC18
Charlotte
2 reviews
Dined on January 1, 2021
Overall5food5service5ambience5

Our meal and the service was excellent. It was a perfect start to 2021!

KB
KennethB
Charlotte
1 review
Dined on December 31, 2020
Overall3food3service3ambience3

Disappointing overall... our appetizers and sides were good but the steaks were overcooked and the lobster was chewy. We were also oversold on the wine; $19 for a glass of ‘house’ Cabernet is excessive. Our sever was nice enough but not familiar with the menu and we had to consult online. For the cost, we’ve had much better experiences at Capitol Grill and Epic Chophouse. The food and service at Sullivan’s were not worth the price.

OT
OpenTable Diner
Charlotte
1 review
Dined on December 30, 2020
Overall4food3service5ambience4

Service was great but the food was not as great as I expected.

H
Huey
Western NC
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Quick and easy reservation. The hosts were waiting for me for me when I arrived. The wait staff was superior in their knowledge of the menu items. All of the employees were very friendly and helpful. The food was served promptly and at the perfect temperature to begin eating. Absolutely a wonderful experience and the waitress was very friendly the whole time.

MH
MartinH
Charlotte
3 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Our server, Chris was awesome with a great personality.
Crab cakes, prime rib and burgers were all delicious. Enjoyed the Knockout Martinis

OT
OpenTable Diner
1 review
Dined on December 25, 2020
Overall2food1service4ambience4

Our steaks and side items were
Room temperature. Steak sauces were cold.

We are early and there was no crowd.

F
Firsttimediner
Charlotte
8 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

Very nice birthday dinner

m
marknlisa1998
Charlotte
4 reviews
Dined on December 18, 2020
Overall3food5service4ambience3

Food was flavourful and high quality. My only two criticisms are the sewer smell in the restrooms and the training of the staff. From the staff member doing her hair in the restroom to the greeter at the front; they were not exactly professional and didn't seem at all to mind that we noticed. That said, our server Sara was wonderful and the jovial manager was kind to check on us during our meal. The extra touches surrounding our anniversary we're also very kind and well received. All in all, a good experience with only minor room for improvement.

T
aliciaT
Charlotte
5 reviews
Dined on November 21, 2020
Overall4food3service5ambience5

The service was wonderful, but the food was average. I expected more for $50-70 per plate. My son had a fillet and it was amazing. The scallops were gritty and my lobster didn't have much flavor. I expected more for the money.

MW
MarjieW
Orlando
62 reviews
Dined on November 18, 2020
Overall5food5service5ambience5

A friend recommended Sullivan’s and it worked perfectly for an early dinner coming from the airport. Upon greeting us and being told we had a 90 min drive after dinner the server, Matthew, asked if we wanted the service hurried up. We did not. Everything arrived perfectly timed. I started with the signature cocktail which was delicious bits but sweet for me. Next time I’d order a shot of vodka to cut it. The Caesar salad was delicious. Most often I can’t taste any anchovies and sometimes they’re too strong for my taste. This salad was perfectly balanced. We were told the menu is reduced due to COVID. The only ribeye, as I understood it, was a cowboy cut with the long bone. It was wonderfully seasoned and perfectly medium rare. I just wish it was hotter when it arrived. The side of creamed spinach had a nice touch of nutmeg. We both noted the music was a nice selection, some giving a 50’s steakhouse vibe. The manager, Chris, stopped by and listened to our compliments and suggestions. We felt very welcomed.

OT
OpenTable Diner
1 review
Dined on November 13, 2020
Overall3food5service2ambience1

The food was excellent. The ambiance could use some work. The dress code should be enforced and proper attire required. Timeliness of the drinks would be a plus also. For the money the experience could honestly be better. There are other places in Charlotte to go where there would be a more upscale feel at a similar price.

DO
DanielO
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

We enjoyed our anniversary dinner at the restaurant and the food was great and the staff were very nice and helpful as well.

OT
OpenTable Diner
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Very pleasant and friendly staff.

TB
vipTBone
Charlotte
67 reviews
Dined on November 7, 2020
Overall3food4service3ambience4

Problems with service due to staff shortages. Slow service and one person didn't get food until others were half finished. One person ordered a sirloin and got a ribeye instead

FAQs

Sullivan's Steakhouse - Charlotte does offer delivery in partnership with Postmates and Uber Eats. Sullivan's Steakhouse - Charlotte also offers takeout which you can order by calling the restaurant at (704) 335-8228.

Sullivan's Steakhouse - Charlotte is rated 4.5 stars by 3586 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.