Sugar Factory - Tampa
Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.
An expanded dessert menu, including custom ice cream cones, is available at the new location. From red velvet to Oreo flavored cones, Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
We had reservations for 830pm and were sat right away by a very friendly hostess, However it took our waitress Ashlee 10 mins to come greet us, and then another 10 mins to get water that we asked for while looking over the menu. We asked what she recommended for drinks and everything she recommended the bar was out of. When we asked about food, she recommended desserts only. Food was out quickly and was good, but not great. Atmosphere was great. Don't know that our party would return there, maybe just for dessert to go.
Awesome food and experience
Have been to Sugar factory before but it remains a unique experience. Highly worthwhile.
Took my son there for his 18th birthday and he loved it.
I went here for my birthday and I have to say that this staff is the most respectful, professional, pleasing group of people I’ve ever had serve my friends and I. I definitely recommend 10/10.
My Family And I Really Enjoyed Our Time There We Also Was Very Pleased With Our Server Tony He Was The Bomb
Perfect place to hang out with your friends
We made a reservation online for 11a, and got there about 10 mins prior and was not seated until 1120a and had 4 people ahead of us w/no reservation. Noone ever came out to say they were having some issues before opening. Tried to flag a bartender who looked at us and turned away. That is poor service. No apology for the wait until I asked what the prob was and the person did give us some candy at the end of the checkout for the wait which made my granddaughters happy. All they had to do was send someone to the front to say it would be 15 mins or so. We were surprised after visiting the one in Orlando how tiny this one was in Tampa and how small the candy section was and they didn't have the sparkle lollipops my grands wanted. Food is over priced and the 25.00 drink with no alcohol is overpriced, if no alcohol it shld be cheaper.
It was great !
My two granddaughters made honor roll in school
Fun day out with the family
Poor customer service. Food was ok, ice cream/shakes great.
This was definitely a treat!!
The staff is so great and the experience is fun for all ages
Birthday celebration times two! This place knows how to celebrate. An experience everyone must try. Small seating area but socially distanced tables on a Wednesday night. Love to see it. Love how you select a song with a dessert and the staff helps celebrate the bday. The drinks are amazing. If over 21 I suggest the hipnotiq Long Island ice tea. Big cheese burger was just YUM!
Bachelorette party, very accommodating! Quick friendly service! The drinks are amazing and HuGE portions of everything. Definitely an experience restaurant!
Food wasn’t as good as expected for the price.
Great service, lunch and drinks were GREAT!
Staff was amazing and very accommodating
The burger was really tasty, the goblet cocktails were delicious and exciting.
Smaller version of the restaurant in the casino. I personally liked the rainbow sliders. Kids said the overpriced chicken fingers were nothing special. The drinks were pretty but weak- I was afraid to get such a large drink as I drink hard liquor rarely but it may as well have been smoking juice. Dessert was a large ice cream sundae reminiscent of the days of Farrell ice cream parlor. Service was great but it’s a one time experience nit a go to eatery.
Burger was burnt tasting wouldn’t eat there again drink was good
We had a blast 💥 we loved everything about it ! My daughter enjoyed her 10th birthday here it was excellent in every way possible! The ice cream is so good I love the song that played for her our waitress was on top of things it was amazing.
This Sugar Factory was Boring. Not as fun as the one in Orlando. The prices at this location are even higher than Orlando. Manager was nice but that’s about it
The ambiance of the restaurant is really nice... fun and kid friendly. I do wish that our server wasn’t also the bartender. Made service a lot slower. Also, during the day time the music should more upbeat to go long with the theme of the place... the music was low tone and calm. I was looking for more upbeat and fun. All in all I would go back. The cocktails we’re wonderful as well as the desserts.
Service was very rude the manager/hostess acting like she was better than everybody else the server acted as F he had more important things to do then take our order like he Was getting put out in the place wasn’t that busy
I love it there!! The vibez is amazing and it was perfect for my kid’s 14th birthday
Very disappointed with the service, but food was good, dessert was better.
Not at all like the Orlando one. Candy section closed but tiny if it was open anyways. No loud songs or sparklers. Very disappointed. I hyped up my daughters bday trip here. Without the value Orlando one brings, it’s not worth the way overpriced food.
Music too loud but everything else was great at Sugar Factory!
Fries were not well done, upon ordering Cocktails it was lacking nitrogen. Not happy overall.
I will never revisit this place everything was bad!
Poor service, cold food that took over an hour to come out. The tables were dirty and sticky. Overall not impressed with this location.
Our wait staff seemed disconnected and inexperienced. The restaurant was steady but did not seem overwhelmed. The bar was very slow and our very expensive, large drinks came out only moments before our food. The food, drinks, and shakes were all AMAZING! This place has yet to perfect the balance of quality and service. Probably won't be back, there are a lot of other places to go get a great burger and shake without strolling through the cigarette saturated casino for mediocre service and premium priced food.
It is just a name, the food is flavorless, too expensive, service with waiter was great but the restaurant is very slow. They ask you to make reservations and still have to wait over 20 minutes for a table. Spent a lot of money in quality less junk food. Honestly not worth it.
it was very cute for me and my momma’s date night. we adored it.
Great fun little place to celebrate my birthday. Food was good
Service was amazing. The team goes out of their way to make it a special experience
Having a reservation and waiting an extra 30 minutes because people didn’t want to get up and leave.
Sugar Factory - Tampa offers takeout which you can order by calling the restaurant at (813) 521-4262.
Sugar Factory - Tampa is rated 4.3 stars by 564 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.