Sugar Factory - Queens

Name: Sugar Factory - Queens
Address: 110-00 Rockaway Blvd, Jamiaca, NY, United States, 11420
Telephone: (332) 239-5498
Price range: $31 to $50
Rating: 4.1

4.1 (1095)

$31 to $50

American

110-00 Rockaway Blvd, Jamiaca, NY 11420

Make a reservation

2 people

Jun 13, 2025

11:30 PM

Booked 30 times today

About this restaurant

Good for special occasions
Great for creative cocktails
Kid-friendly

Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Hours of operation
Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
Phone number
(332) 239-5498
Website
http://queens.sugarfactory.com/
Dress code
Casual Dress
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Location
110-00 Rockaway Blvd, Jamiaca, NY 11420
Neighborhood
South Ozone Park
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private dining

What 1,095 people are saying

Sugar Factory - Queens reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

3.8Food
4.0Service
4.3Ambience
3.8Value

Noise • Moderate

Loved For

Queens
Kid-friendly
Queens
Most Booked

Review summary

AI-generated from verified diner reviews

Sugar Factory - Queens offers a lively atmosphere with standout drinks and desserts. The "fun unique atmosphere" and attentive service shine, making it a favorite for celebrations. While some find it "pricey," the vibrant decor and "great service" make it a memorable spot, particularly for special occasions and family outings.

1,095 Reviews

N
Nicole Anna
New York City1 review
1.0
Dined 6 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Overrated if we made an appointment because it was a birthday and we got seated in the front there was so much In-N-Out the service was good however the fact that we booked it and drove an hour to this location to be seated in the front like a walk-in was very disappointing to celebrate a birthday
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I
Iris
Atlantic City / South Jersey Shore21 reviews
3.0
Dined on May 30, 2025
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 3
We’ve been to this restaurant before and it’s been satisfactory. Unfortunately this last experience was well below that. Despite the restaurant being virtually empty we needed to wait until every one of our 7 party were present before being seated. This despite advising that my husband was unable to stand for any length of time. There was no attempt at customer service either in form or function. Food was ok but took forever to be served and then the order was wrong for 3 of the 7. Don’t think we’ll be returning.
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OT
OpenTable Diner
New York City2 reviews
5.0
Dined on May 22, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Very good experience from service to food. Thank you
Is this helpful?
D
Dion
Scranton / Poconos1 review
2.0
Dined on May 16, 2025
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 1
The glasses and utensils were NOT SANITIZED PLATES DIRTY GOT AN ELERGIC REACTION from eating food. Short staff waited long for service food very cold French fries too hard music was EXTREMELY LOUD. Could not hear conversation and did not enjoy the dine in
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r
ronald
Atlantic City / South Jersey Shore2 reviews
4.0
Dined on May 12, 2025
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 4
Good spot seemed overwhelmed bo a 10 person group but they're usually on point.
Is this helpful?
M
Melissa
New York City2 reviews
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 3
It started off on the wrong foot. The hostess was mumbling to us and not speaking clearly when we arrived. We stood waiting for atleast 15 minutes to be seated even tho there was a reservation. She walked away from the front multiple times. We were left standing in the entryway while she walked by herself to the back of the restaurant carrying all the menus for us. Then the waiter took our order and we expected to be served water first, alcohol and shake drinks, soft drinks with meals, appetizers, dinner meals, and then dessert, in that order. We received one meal, one drink, another meal, the appetizer, a couple of drinks and so on like this. There was no organization of the meal what so ever. Everyone was finished eating at different times. The drinks, like a glass of water, didn't come out until everyone was almost done eating. It was a horrible dining experience and the food was terrible. Everything was over cooked and soggy and I'm talking burger with fries, chicken & waffle, fettuccine alfredo - all easy things to cook. The shakes and ice cream were made on point, and delicious to boot but not enough to salvage our experience. Never goin there for a meal again. Not to mention I had called and cancelled the 5pm reservation which was never canceled. I received a phone call at 5:15 asking if my group was still coming to dine. Very disappointing.
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K
Kristyn
Unspecified1 review
2.0
Dined on May 9, 2025
1. Overall 2
2. Food 1
3. Service 5
4. Ambience 5
Staff was great, food was bad, only go for the drinks
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O
Onel
New York City1 review
5.0
Dined on May 9, 2025
1. Overall 5
2. Food 3
3. Service 5
4. Ambience 5
It was a little too expensive for the verity of food. Yet it was a great experience. Thank you!
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E
Elena VIP
Atlanta41 reviews
5.0
Dined on May 7, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Really cute spot. My fish tacos were yummy. I had a very attentive server. Desserts on the menu seemed too large but a single scoop of ice cream is an option.
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B
Brittany
New York City4 reviews
1.0
Dined on May 4, 2025
1. Overall 1
2. Food 4
3. Service 3
4. Ambience 5
I just didn’t like that they were cleaning while ppl were eating it smelled like faboloso while we were eating other than that it was very delicious and nice decor and space .
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FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.1 stars by 1095 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 13, 2025

11:30 PM

Booked 30 times today

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

Neighborhood
South Ozone Park
Hours of operation
Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Website
http://queens.sugarfactory.com/
Phone number
(332) 239-5498
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Sugar Factory - Queens

Make a reservation

About this restaurant

Additional information

Private dining

Private Event

Custom inquiry

Menu

What 1,095 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does Sugar Factory - Queens offer delivery through OpenTable or takeout?

How is Sugar Factory - Queens restaurant rated?

Is Sugar Factory - Queens currently accepting reservations?

Make a reservation

Additional information