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Sugar Factory - Queens, Jamiaca, NY

Sugar Factory - Queens

4 (1102)
$31 to $50
American
110-00 Rockaway Blvd, Jamiaca, NY 11420

Make a reservation

2 people
10:30 PM
Booked 21 times today

About this restaurant

  • Great for creative cocktails
  • Good for special occasions
  • Kid-friendly
Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Phone number
    (332) 239-5498
  • Website
    http://queens.sugarfactory.com/
  • Dress code
    Casual Dress
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
  • Location
    110-00 Rockaway Blvd, Jamiaca, NY 11420
  • Neighborhood
    South Ozone Park
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 1,102 people are saying

Sugar Factory - Queens reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4.0 based on recent ratings
  • 3.7Food
  • 3.9Service
  • 4.4Ambience
  • 3.7Value

Noise • Moderate

Loved For

  • Queens

    Kid-friendly

  • Queens

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Queens offers a "fun atmosphere" ideal for special occasions, with "amazing" breakfast options and "great service" highlighted by standout servers like Robert. While the ambiance and drinks are a hit, some guests find the food overpriced and inconsistent. Perfect for family gatherings and celebrations.
1,102 Reviews

  1. Ray

    New York City6 reviews

    3.0

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Our waiter was also the bartender- we were a party of 6. She was nice but did not come to check on the table often due to her also being the bartender. The food was okay. Everything came out as ordered but it wasn’t anything special. It was a Tuesday and rather empty which I expected but they did not play any music except when they were going to sing happy birthday. It could have been more upbeat by playing music & having more staff on floor or a bartender on schedule.

    Is this helpful?

  2. Colleen

    New York City1 review

    5.0

    Dined on June 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress zanyia was so sweet always checking up on us making sure everything was ok .

    Is this helpful?

  3. Elizabeth

    New York City1 review

    5.0

    Dined on June 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Portions are great! A lot!!! Over the top is good for special occasions.

    Is this helpful?

  4. Celeste

    New York City8 reviews

    5.0

    Dined on June 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    1st time to have breakfast here!! Wasn't even aware of them serving breakfast!! It was amazing & the cost was very budget friendly!!

    Is this helpful?

  5. Luciana

    New York City3 reviews

    5.0

    Dined on June 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to celebrate my hubby’s birthday. It was his first time there. He had a ball!!! Our waiter, Robert was exceptional!! He checked in on us to make sure we had everything we needed to make this a fun experience.

    Is this helpful?

  6. Lashauna

    Unspecified1 review

    3.0

    Dined on June 13, 2025

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 5
    The ambiance was 10/10 , the presentation for the food was great but the food didn’t taste that well and I feel like they was overpriced. I don’t know if it was this location or it was just a bad afternoon but I honestly didnt enjoy the food

    Is this helpful?

  7. Nicole Anna

    New York City1 review

    1.0

    Dined on June 8, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Overrated if we made an appointment because it was a birthday and we got seated in the front there was so much In-N-Out the service was good however the fact that we booked it and drove an hour to this location to be seated in the front like a walk-in was very disappointing to celebrate a birthday

    Is this helpful?

  8. Daniel

    New York City1 review

    5.0

    Dined on May 31, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    A fun atmosphere that is good for families to enjoy

    Is this helpful?

  9. Iris

    Atlantic City / South Jersey Shore21 reviews

    3.0

    Dined on May 30, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We’ve been to this restaurant before and it’s been satisfactory. Unfortunately this last experience was well below that. Despite the restaurant being virtually empty we needed to wait until every one of our 7 party were present before being seated. This despite advising that my husband was unable to stand for any length of time. There was no attempt at customer service either in form or function. Food was ok but took forever to be served and then the order was wrong for 3 of the 7. Don’t think we’ll be returning.

    Is this helpful?

  10. OpenTable Diner

    New York City2 reviews

    5.0

    Dined on May 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very good experience from service to food. Thank you

    Is this helpful?

FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4 stars by 1102 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New York City
  4. Queens
  5. South Ozone Park

Make a reservation

2 people
10:30 PM
Booked 21 times today
Google Map for Sugar Factory - Queens

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

  • Neighborhood
    South Ozone Park
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://queens.sugarfactory.com/
  • Phone number
    (332) 239-5498
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
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