Sugar Factory Orlando

4.2
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3726 Reviews
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$30 and under
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American
Sugar Factory Orlando, features delectable dinner selections. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. We also will be serving brunch Saturday and Sunday!

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What 3726 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.2
service
4.2
ambience
3.8
value
Noise · Energetic
85% of people would recommend it to a friend
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OT
1 review
Dined on March 18, 2020
Overall2food5service2ambience1

Dirty. But great food.

OT
Charleston
1 review
Dined on March 17, 2020
Overall5food5service5ambience5

Super fun place to grab a meal, especially if it’s your birthday!! If you like loud music & fun interaction with the staff then you’ll love it! Only downside is they don’t have a kids menu, which is very unfortunate especially with younger children that don’t eat much.

OT
Orlando
1 review
Dined on March 17, 2020
Overall5food5service5ambience5

I loved it will be returning 💋💋💋

T
Atlanta
1 review
Dined on March 16, 2020
Overall5food3service4ambience5

This place was absolutely wonderful!! The energy in the building is amazing, the staff is upbeat, energetic and so kind. The only down side was the food my chicken was over cooked and the green beans came out cold. I would definitely recommend for a celebration and good time though.

JL
1 review
Dined on March 15, 2020
Overall2food1service1ambience1

Food was absolutely horrible we drove from Cocoa for this place and my fiance even cried because everything we got was overcooked or not presented how it was on the menu. If it says it's going to come with something when especially when it's overpriced it should at least come out right. 150$ tab I paid because I'm not the type of person to ask for free stuff all tho we didn't eat but a couple of bites of the food. Drink was cool! Do not get food if you go there

MR
1 review
Dined on March 15, 2020
Overall4food4service3ambience4

Fun eats!! Pricey.
You’re told at the table that all of the fun , extreme milkshakes will take extra time and that is true.
Still Worth the experience.

OT
1 review
Dined on March 14, 2020
Overall3food2service4ambience5

Great plenty of excitement

AR
1 review
Dined on March 14, 2020
Overall5food3service5ambience5

Fantastic the atmosphere is amazing and the waiters really help bring the experience to life. Definitely the perfect place to spend your birthday with friends!

OT
Orlando
7 reviews
Dined on March 14, 2020
Overall3food4service4ambience3

Way too loud, every table had a "birthday" so noise level went up each time (like a rock concert). Food- tasted average, but super $$.
Ladies bathroom was gross, hot, dirty.

TC
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

We went for my friends birthday and had the best time. The waiter was awesome and the atmosphere was even better.

MK
1 review
Dined on March 13, 2020
Overall4food5service5ambience4

Very good hot wings and so so much fun. Great burgers very good chicken and waffles.

ER
Miami
1 review
Dined on March 13, 2020
Overall4food3service4ambience5

My daughter had a great time with her friends, celebrating her birthday. Food for me wasn’t great but they seemed to enjoyed it. Price is a bit steep but was expected. Overall we had a good time.

OT
Jacksonville
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Definitely a place for your girls from age 7-up. Very energetic and loud and the service for a birthday is spot on. As far as the food; high priced and over the top. If you love desserts this is the place for you. They go over and beyond when it come to quantity and different sweets.

SW
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Everything was greatMy kids enjoyed everything and we will be back

VC
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Our waitress Gia was amazing!!! We are definitely coming back for her and the food And drinks was awesome!!

IW
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Enjoyed the atmosphere. My food was great and the drink...yes the drink was EVERYTHING!

OT
1 review
Dined on March 12, 2020
Overall5food4service5ambience5

It was good

OT
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Springs break with the kiddos. They really loved it.

E
Jacksonville
1 review
Dined on March 12, 2020
Overall4food5service3ambience3

The food was great!

OT
Tampa
1 review
Dined on March 11, 2020
Overall3food2service4ambience3

The waitress was very nice. The food was just ok. The cleanliness of the restaurant was not very good. Sticky table. FILTHY bathrooms they had one hand dryer. No paper towels no sanitizer in the building .

OT
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Food is priced well and although the drinks are pricey you get a lot - It was a once in a lifetime experience for the average income person but an experience I will not forget for my daughters 21st birthday

OT
Orlando
1 review
Dined on March 10, 2020
Overall5food4service4ambience5

It was exciting and very entertaining

OT
Richmond
2 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

Best time ever!

A
Orlando
1 review
Dined on March 8, 2020
Overall4food4service4ambience4

Overall i was pleased with the service but there were a few things that I was not happy with. First we did not have any silverware and had to ask for them and had two ask for napkins two separate times due to not having any. My daughter order the the salmon and did not want the asparagus and wanted to have mac and cheese instead, the mac and cheese is cheaper on the side dish prices but yet i was charged a $3 upcharge for getting the mac and cheese- not happy about that at all. Then i didnt know there was a charge for the ice cream for the birthday sparkler to go in and wasnt happy about that charge.

MK
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

We always have a blast when we come. We celebrated a birthday and graduation.

SJ
Mississippi
3 reviews
Dined on March 8, 2020
Overall5food4service5ambience5

Always a good time at The Sugar Factory! Josiah did an outstanding job.

LE
1 review
Dined on March 8, 2020
Overall3food5service3ambience3

I requested to have a booth and the hostess lied and stated that it was reserved when it wasn’t. The booth remained open just about the whole time we were there. Our service from our waitress was not good at all.

TC
1 review
Dined on March 8, 2020
Overall4food5service4ambience4

Love this place. The food selection is awesome - come hungry!

DC
1 review
Dined on March 8, 2020
Overall3food5service1ambience5

However service was poor. But food was great. The personnel took a bery long time to serve us and we waited over 30 to check out.

AW
1 review