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Sugar Factory - Minnesota, Bloomington, MN

Sugar Factory - Minnesota

4.0
4
825 Reviews
$30 and under
American
Internationally renowned sweets brand Sugar Factory American Brasserie is the perfect place for all ages to indulge in sweets, treats and delectable eats. Known for its famous candy accessory, the Couture Pop, Sugar Factory has many celebrity fans including Kendall and Kylie Jenner, Drake, Jennifer Lopez, Kim Kardashian, Flo Rida, Hailee Steinfeld, Katy Perry, Scott Disick, Jason Derulo, Britney Spears, Jerry Seinfeld, Selma Hayek and Mel B. Guests can expect a whimsical candy land experience with floor to ceiling candy bins, fun retail items, homemade gelato and artisan coffee. Instagram-worthy menu items range from their famous 24-scoop King Kong Sundae, piled high with various toppings, to their signature alcohol-infused candy smoking goblets such as the Lollipop Passion, garnished with lollipops and candy necklaces.

Make a reservation

2 people

7:00 PM


Booked 47 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm

  • Phone number

    (952) 208-1925

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    Private Event Coordinator : (866) 820-5017

What 825 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.8Food
  • 4Service
  • 4Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Minneapolis - St. Paul

    Kid Friendly

  • Twin Cities / Minneapolis

    Kid Friendly

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Filters

  1. MS

    MeganS

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service2ambience4
    The overall experience was okay our server was not attentive to us. ended up forgetting to order one of the drinks that we had ordered so it was almost to the end of our stay at the restaurant when we finally got the drink .food was normal nothing special but did come out fast. If you're wanting to go for the experience then that's what you'll be getting with the huge milkshakes or drinks or a large price
  2. N

    Nicole

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    Great food, ambiance, service and happy birthday treat for my daughter. It was memorable. Would definitely return for a girls night/ future birthdays💙
  3. LS

    LatreseS

    Chicago

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food3service5ambience5
    Good energy. Great vibe. Overall food was good chicken was cooked a little too hard but we were given more chicken which came out GREAT! The energy was EVERYTHING! Came all the way from Chicago and I give them a thumbs up!
  4. OT

    OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    overall4food4service5ambience5
    Celebrations birthday or dessert. Make reservation ahead. Services was perfect. Shoutout to the servers for the nervy
  5. l

    luv4food

    Raleigh

    16 reviews

    5.0

    16 reviews

    Dined on August 10, 2022

    overall5food5service5ambience5
    Came here to eat to celebrate my birthday with my kids. Food was fabulous, drinks were fun for the kids. it wasn't crowded at all on Tues evening which was perfect. Bart our waiter was great attentive and made it special by giving us a drink on the house! Always checking on us and making sure we were ok. Thanks Bart for a Fantastic experience babe 😊
  6. KD

    KristenD

    Chicago

    1 review

    4.0

    1 review

    Dined on August 9, 2022

    overall4food4service3ambience4
    Came here from WI heard great reviews. Service was slow for a Tuesday early evening, should not take 3 hours for burgers & pasta and drinks. Fun atmosphere, was a little loud with the music but fun time.
  7. DD

    DrDeb

    Minneapolis

    15 reviews

    vip
    4.0

    15 reviews

    Dined on August 5, 2022

    overall4food3service2ambience3
    Service was very slow for it not being busy. We had to flag down our waitress several times for drink refills. My husbands cheeseburger was ordered to be cooked well done and came out still raw in the middle. He sent it back but no manager came over to apologize or attempt to rectify anything for us. We don’t go around looking for free food, but it’s disappointing when management doesn’t know or acknowledge that a mistake was made.
  8. A

    Angelic

    Minneapolis

    1 review

    1.0

    1 review

    Dined on August 4, 2022

    overall1food2service1ambience2
    awful ,worst sevice ever,rude waitress, cups cracks,plates cracks ,this place is way overrated
  9. t

    trafficjunkie

    Minneapolis

    1 review

    2.0

    1 review

    Dined on August 1, 2022

    overall2food2service2ambience2
    We always stop in here as a treat when we are in Bloomington. This is the only time we are questioning if we will be back. Our server made us feel like an inconvenience. The server was very short with us. Typically we order two or three goblets, a couple apetizers and sit a while. We would usually spend a couple hours. This time we were in and out in 40 minutes, one goblet and one apetizer. The shortest time we have ever been in here. We definitely could have spent more money here and have in the past, but this time we thought we should have apologized for even coming in.
  10. YS

    YanabaS

    Minneapolis

    1 review

    2.0

    1 review

    Dined on July 29, 2022

    overall2food2service3ambience2
    Chose for ridiculousness factor. Still not worth it
  11. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    4.0

    3 reviews

    Dined on July 28, 2022

    overall4food3service4ambience4
    Fun & great place to bring kids
  12. SP

    StephanieP

    Las Vegas

    10 reviews

    5.0

    10 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5
    Great spot to celebrate, take Insta photos and indulge in decadent drinks, food and desserts!
  13. OT

    OpenTable Diner

    Minneapolis

    16 reviews

    vip
    1.0

    16 reviews

    Dined on July 23, 2022

    overall1food1service1ambience1
    We got seated after the host was terribly rude and unwelcoming- we sat for 15 minutes and nobody came to wait on us. We asked for someone to come and waited another five minutes (it was not busy) then we got up and left! Very poor service and won’t be back
  14. CL

    CarrieL

    Phoenix

    4 reviews

    1.0

    4 reviews

    Dined on July 20, 2022

    overall1food1service1ambience1
    Friends get together
  15. S

    Samantha

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5
    This is a great place to go for your 21st birthday! The large fish bowl drinks were super fun and tasted great!
  16. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Everything was perfect except people kept interrupting our meal to take their pictures near the lights.
  17. KR

    KRMS

    New York Area

    1 review

    1.0

    1 review

    Dined on July 15, 2022

    overall1food1service1ambience2
    Although our server was kind and apologetic, we waited 30 minutes for our drinks and over 60 minutes for our food. I sent back a dirty water glass. The food bordered on terrible and everything was outrageously overpriced. They did take a percentage off the bill for our wait.
  18. JK

    JoyceK

    Minneapolis

    5 reviews

    3.0

    5 reviews

    Dined on July 14, 2022

    overall3food4service3ambience4
    Serving size is too big. Rather expensive. Fun experience
  19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 14, 2022

    overall1food1service4ambience3
    The food was absolutely horrible..
  20. CW

    ClaraW

    Minneapolis

    1 review

    3.0

    1 review

    Dined on July 9, 2022

    overall3food4service4ambience3
    We have visited Sugar Factory twice - both times to celebrate birthdays. The drinks/malts are fun and very creative. We've had good luck with service both times. We did find the music way too loud to have a conversation. Unfortunately, we really can't justify the cost to continue visiting.
  21. HC

    HollyC

    1 review

    4.0

    1 review

    Dined on July 9, 2022

    overall4food2service3ambience4
    It was fun and cute. My food was bland and ended up getting sent back. Our drinks didn’t come out until after our food. The fishbowls were fun but potent and very strong.
  22. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5
    Our waitress Allie made the experience so fun for my friend, me and our girls!
  23. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    We visited for my daughters 11th birthday. The staff was so accommodating and made our dining experience well worth the trip.
  24. E

    Emily

    1 review

    3.0

    1 review

    Dined on July 7, 2022

    overall3food4service5ambience4
    The food was okay, and the shakes were great. However it was irritating that every 5 minutes there was screeching and sparking birthday desserts coming out, two of my friends have asthma and there is nothing about that they have smoking desserts coming out left and right and one of the friends had started wheezing and coughing from the smoke. We scheduled the reservation under a birthday and they saw us opening presents and never wished my friend a happy birthday nor they did they offer to do anything for it. There was no option in the reservation to schedule something like that. Not necessarily the restaurant's fault, but there was a group of teenage girls nearby in the corner with an adult constantly taking tik-toks with us and pointing and laughing at us, which made us uncomfortable.
  25. F

    Foodie316

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on July 4, 2022

    overall5food5service5ambience5
    The host, the server, and the bartender were all friendly and accommodating. They made the experience fun. The food came out quickly and we were seated ahead of our reservation time since we got there 15 minutes early. Good food, fun drinks, and also a fun atmosphere for our 6 year old.
  26. MO

    MarkO

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5
    Be prepared to have the most amazing drink of your life...but also be prepared to pay a lot of money for it.
  27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5
    It was super calm and the staff was very nice the food came out quickly. The food was a 10/10 the experience was worth and the price is a little much but it’s worth it
  28. TT

    TheTFamily

    Minneapolis

    1 review

    1.0

    1 review

    Dined on July 2, 2022

    overall1food1service2ambience1
    First, our waitress was pleasant but unfortunately extremely overwhelmed. The Star is strictly for her and Quinana (I apologize if I’ve speller their name wrong as all I caught was a quick glance at their nametag) as it’s not their fault the second waitstaff decided to show up over an hour late for her shift leaving our waitress to be the sole person responsible to care for the entire restaurant solo. The hostess wearing an army green jacket was next level rude to the customers across the board. She walked fast to our table, threw down the menus in front of us and walked away without a word. Quinana took note and kindly brought us waters after we sat for 15 minutes listening to crickets. When we were finally able to order it took another long wait to get the food. To be completely transparent, the Penne Alfredo with shrimp was quite possibly the grossest food we’ve come across- the sauce tasted like ranch dressing that was heated in a pan and thrown over the noodles- incidentally, the sauce was exactly the same look, smell and consistency of the ranch they served with the chicken strips. We were never asked what sauce for the strips to dip- had we been asked, it definitely would NOT have been ranch as no one in our family likes it. We asked for ketchup for the fries and a plate so everyone wasn’t digging in the basket together which the hostess was supposed to bring but ignored the request for wait assist from staff- when she was asked again she slammed the ketchup on the bar counter and tossed it at wait staff to deal with. The tomato bisque was good but nothing special, as was the case with the chicken strips. The unicorn hot coco was cute too. Finally, in the future I’d take a hard pass if you’re considering eating here- you could take your money and time to any number of restaurants in the mall with far tastier, quality food and experience. Absolutely NOT worth the price tag. (And yes, we did leave a 30% tip for our waitress because it is not her fault.)
  29. w

    waumko

    1 review

    4.0

    1 review

    Dined on June 25, 2022

    overall4food3service3ambience4
    A little too loud for my waitress to hear my food order, for her to not even get my order at all. I had to wait another 20 minutes. Other than that it was aiiighhttt.
  30. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 22, 2022

    overall2food1service3ambience4
    The food was nothing to write home about. It was colorful but bland. The best thing we tried was the sliders. I had the red velvet martini and was not able to finish it, it was that awful (red velvet anything is my favorite). The staff was overwhelmed with how busy it was. It is very loud and tiled, so an upset child just enhances how loud it is in that place. I was so looking forward to it and just walked away feeling deflated.
  31. c

    chanelh

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined on June 16, 2022

    overall5food4service5ambience5
    Staff was friendly and did an amazing job singing happy birthday to my kiddo!
  32. KW

    KristieW

    Minneapolis

    1 review

    4.0

    1 review

    Dined on June 13, 2022

    overall4food3service3ambience3
    It was a little on the expensive side for okay food.
  33. SD

    SarahD

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food4service5ambience5
    I met friends at the Sugar Factory for dinner. I had the grilled cheese sandwich with fries and the traditional chocolate shake. The grilled cheese sandwich and fries were very good. The chocolate shake was delicious. Our server was very friendly, efficient and helpful. A lot of people bring their kids here to celebrate birthdays. It is a fun and vibrant atmosphere. It can also be noisy, which did not bother me. My friends and I were still able to talk and enjoy our time together.
  34. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    The vibe and atmosphere was great!!! The staff made the experience awesome.
  35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    Great service. Fun atmosphere.
  36. GR

    GretelRamos

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5
    It was an amazing experience! Staff was so friendly and attentive. And the food was exquisite!!! And service was excellent. We can’t wait to dine here again on our next vacation. Thank you sugar factory staff.
  37. S

    Shay

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service4ambience5
    The Hot Cheetos burger was the best burger I've ever had. Would definitely order again. I had the server order me her favorite big goblet drink and it did not disappoint! She even offered to wait until I had my camera ready before pouring it. While my server was lovely, the host could've been more friendly and I would've preferred more space at our table (we were a 2 top). With the huge burger, even bigger drink, basket of delicious fries, and my partners food and drink order - I was worried I was going to knock something off at any minute. That is literally my ONLY gripe. The vibe was awesome, the place was beautiful, and the food was awesome. Thanks for a great date night. <3
  38. HA

    HaileyA

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5
    Quick and amazing food and service! All so friendly
  39. TJ

    TerrellJ

    1 review

    3.0

    1 review

    Dined on June 3, 2022

    overall3food2service5ambience5
    Server was great & attended to our every need! Food took very long to come out and was room temp. Drinks were good! It was over priced but the kids enjoyed the experience.
  40. JW

    JamesW

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5
    Absolutely amazing amd the service was superb. We had an amazing time. Will definitely be back.

FAQs

Sugar Factory - Minnesota is rated 4 stars by 825 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 47 times today
Google Map for Sugar Factory - Minnesota

60 East Broadway, STE S339, Bloomington, MN 55425

Additional information

  • Neighborhood

    Bloomington

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Weekend Brunch, Wi-Fi available, Wine

  • Phone number

    (952) 208-1925

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    Private Event Coordinator : (866) 820-5017

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