Sugar Factory - Miami
Tie Dye Milkshakes
Vanilla ice cream blended with vanilla sauce served in a chocolate mug with skittles and drizzled with red, blue, green and yellow ganache topped with whipped cream, Pop Rocks®, cotton candy, a candy necklace, and rainbow sprinkles
Pan Roasted Salmon Salad
Slowly cooked Ora King salmon filet cooked medium, chopped romaine hearts, avocado, mango, cucumbers, roasted bell peppers, red onions, cilantro, basil, toasted pine nuts, lemon vinaigrette
Chicken and Waffles
Buttermilk fried chicken served over our classic vanilla bean waffle with whipped butter and warm maple syrup
My only complaint was slow for food to arrive. The Mac and cheese arrived way before the sliders. But the food was good. Drinks were good but a bit overpriced. Ambiance is good. Our waiter was good just had too many tables I think to attend.
The restaurant was dirty and they didn’t have several of the items on the menu. Service was incredibly slow and we left without ordering. Overall incredibly disappointing
Great food, great service, lots of leftovers and great family experience.
I had a horrible experience. If I pay for a luxury experience I don’t expect service to be so inconsiderate
The food was cold and flavorless. It took Our server 12 minutes to come over and take a drink order after us being initially seated. It was my daughter’s birthday and she was looking forward to having a good time. The food was over priced and not well executed. We were not happy.
Loved it a lot appreciate the great time customer service and drinks
I had the pan salmon I expected more for the price.
It was a pretty place and could have been cleaner. The food was very mediocre. The colorful burger for the appetizer was horrible. The bread was super hard and the meat was very well done (burnt). The milkshakes was the best thing. The fries weren’t fresh and the burger was once again burnt.
Milkshakes are excellent. Fun experience. Food quality isn’t worth price.
It was flooded and unprofessional not to happy this was my first visit to the resin general
The staff was friendly, very helpful
Love the environment
Food was great
Very nice waiter and great food. And kid friendly
Our waiter, Carlos, was great. The front hostesses (inside) were nice, however the hostess who was outside was RUDE AS HELL. She was stand-offish, dismissive and unwilling to provide any information. If she is the first person you interact with at the restaurant, you would either (a) walk away or (b) cuss her.
Management was excellent went and got extra mask for the ppl in group so we could enter. Food came out fast. Waitress was nice, busy but nice.
Great time high energy atmosphere ; would definitely go back
Awesome ambiance and excellent customer service. 😊
We had a great time for my daughter's birthday, we were bummed that some of the drinks/food were sold out but the servers energy was great although we felt a little rushed. The drink presentation was great, the food was good and the atmosphere was really fun. Overall we loved the experience.
Everything was beautiful especially the staff....will be returning thanks u guys♥️
Food is amazing, customer service was awesome and the environment was great! Can be a bit pricey but we’ll worth it
It was a celebratory request and we were not disappointed. Our server (Kenny) was outstanding.
Food was delish
Awesome sauce! You’ll regret if you don’t book for a good time.
I loved every moment. The staff. The food. The music. The drinks. The atmosphere. Everything was worth every dollar.
They were out of literally everything i tried to order.
Had difficulty getting a table
Our waitress was sweet and attentive. Burgers and fries were tasty and large portions. The dessert sundae (cookie jar) was HUGE and delicious. The drinks were overpriced but the kids liked them. The ambiance was loud and overrated. The decor seemed tired. Bathroom was a little dirty.
Our server was a bit slow but the food was good and the milkshakes were to die for!! Tough parking in Miami which caused us to be a little late. We had to sit outside because we were late. They gave up our inside seating. Food was great though. Large portions.
We had the best time at Sugar! The milkshakes were A1! My steak sandwich was cooked perfectly and our server was great!
Food is always great and the vibe is on point as always. Never a dull moment at Sugar Factory
Food was cold, service was bad. He kept forgetting things, and when we would bring it up, he find any way to excuse himself and blame us. I tend to find that when tip is automatically added to your bill service is not the best. Fries were cold, bread was soggy. Definitely not worth what we paid. We came as a request for my sons 9th bday, I said it on the reservation and still had to say something.
The floor was wet and slippery., Bathroom was dirty! We used to love going to sugar factory but we won’t go back again...
Great experience. My wife and I loved the food and service. We dined outside. Great way to eat and be in the middle of the action on Miami Beach. There were a few tripping hazards to and from the restroom.
We only got drinks. We did not get food, but the drinks were delicious and the vibe in the restaurant was great
We were there for my Princess 15 birthday day 🎉😃🙏🏾😊🥰🎁🎂🎊❤️👸🏽We had a blast 👍🏾😄🤪🤣
Noisy from club next door, had to sit outside in the 91degree heat, food nothing fascinating about it, drink priced at $43 just to see the dry ice smoke. Waiter only checked on us once. Not a good experience for my crew... hate to give a bad review but it is needed. Oh, lastly bathroom was disgusting .
We were among the first tables for breakfast yet there seemed to be a delay in everything. The food was subpar and waffles were not available. This caused half the menu to be obsolete. Got a deal via Groupon but the food and service was still not worth the price. Wish I would have spent my time and money elsewhere!
Sugar Factory - Miami is rated 4.3 stars by 410 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.