Sugar Factory - Las Vegas Boulevard
The main dining room for this Sugar Factory American Brasserie takes up 12,500 square feet with an additional 3,500 square feet for the retail store, all on the first level. While candy has always been the calling card, this location will debut the brand’s new chocolate line. Guests can also get homemade ice cream, gelato, freshly made doughnuts, fudge-covered pretzel sticks, milk chocolate-covered Oreos, Rice Krispies treats and more here.
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We had the big drinks which definitely have enough alcohol in them to help you have a good time. The food was ok. Taste ok but the chicken tenders were kind-of dry. Took a while to get refills on water.
My least favorite experience at Sugar Factory to date. We arrived 10 minutes before our reservation and checked in . We waited an additional 15 mins after our time because the front desk didn’t check us in correctly and only actually checked us in after we went back over to them to find out about the wait. We finally were to be seated and the hostess said she for us to wait again while she checked where we were to sit down cause she forgot. We sat down finally around 9:40 and waited for the waiter to come to us about another 15 mins which we had to chase him down constantly for the rest of the evening even to pay. We received more help and attention from the busboys. My boyfriend food was not to his liking as the pasta was not cooked enough and chewy which was replaced by the busboy. Once our orders were corrected the food was good but the experience was not.
The food and drinks were amazing! Exceptional service
What a fun place to stop by while in Vegas! The food was delicious and the mimosas were SOO good and always kept full! Definitely a highlight of my trip
Great atmosphere, we enjoyed our food and the drinks were amazing! We will be back!
The server was not properly trained on Groupon usage and questioned our unlimited mimosas deal...we had the unlimited mimosas with $24 dollar food credit. We were limited on the available flavors and only given 1 flavor...despite no particular flavor or limitation being stated on the Groupon. He only apologized when we received our check about his misinformation. This is my 2nd visit using a Groupon and was disappointed.
Food was awesome but service was poor
The food was mediocre, over priced,and the $60 ice creams Sunday looked played in. I would've had a better experience at that price at Barton G's
Service was kind of poor, I think it is pointless to have a reservation and still have to wait 45 mins to an hour to be seated it defeats the purpose of reservations. The place is very small, need a larger location to accommodate people. I’ve experienced several locations in different states this was by far the worse.
It was ok nothing to wait for
I absolutely love this place!!! Everything was amazing.
Great place to celebrate. Drinks were great and food was good. Service was beyond slow. Definitely not a place to go if you’re in a hurry!
This was our favorite meal in Vegas, had a great time as a group and the staff were great.
This was a great experience with good food and great service.
We were celebrating a birthday. And they didn’t ask us what we are celebrating. The server is too slow
Ok first time and probably the last time I visit Sugar Factory. Our server Rosie was phenomenal! However this is the kind of place you come to strictly for desserts and birthday hype only and by this I mean splurge on the $100 birthday hype if you want to stunt. The food is definitely nothing to write home about.
Great food, great customer service! Thank you Bianca.
Would absolutely go again. The only negative was our waitress was slow to take our order. Other than that everything was great!!
Our host Nick was AMAZING! His service was above and beyond
The service and staff was great! The food and drinks were even better!!
Seated upstairs in the back with no ambiance. Waitress was dismissive. Hair in food. You decide.
The food was amazing, very large portions. The strawberry cheesecake is to die for !
Food is amazing and service is outstanding very good and fun experience for kids as well as adults.
The drinks are not sweet at all! I could not finish the drink.
The bathrooms were very disgusting, for how much the food and drinks are, i would think the bathrooms would look nice and be kept clean.
I loved the drinks and the food was also great our waiter was super nice.
The best chocolate shake in the world!
I was very disappointed in the gluten free options
Service was not good but the dessert was AMAZING. I do wish instead of only having Sundaes for two that they had them for just one person also!
Had a good time for my nephew and My birthday will come back again
It was great abs the waiter was the bomb! She was so nice
The food is good but Deserts and specialty Drinks are Amazing. It is worth going when in Las Vegas.
We had a great time. Best server!! Food was great!!
Loved it very nice good food great experience
Food was good, milkshakes are awesome! Even with a reservation you still have to wait which was a bit disappointing. However, once inside the experience was great, our server was very good. Customer service seems to be important to them.
Everything was A1!
My niece's birthday and 1st trip anywhere. They showed much love here and the food and drinks were on point.
The burgers was very dry the fries is very thin and soggy bun was black from the grill being dirty 40 drink no alcohol or souvenir cup provided most tourist restaurants give a cup like rainforest cafe bathroom could definitely use a facelift over all not worth it
Sugar Factory - Las Vegas Boulevard is rated 4.3 stars by 2400 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.