Sugar Factory - Las Vegas Boulevard

4.1
1940 Reviews
$30 and under
American
Sugar Factory American Brasserie plans what owners describe as “its largest and most lavish restaurant and retail complex to date” at Fashion Show mall.

The main dining room for this Sugar Factory American Brasserie takes up 12,500 square feet with an additional 3,500 square feet for the retail store, all on the first level. While candy has always been the calling card, this location will debut the brand’s new chocolate line. Guests can also get homemade ice cream, gelato, freshly made doughnuts, fudge-covered pretzel sticks, milk chocolate-covered Oreos, Rice Krispies treats and more here.
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What 1940 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.0
service
4.1
ambience
3.7
value
Noise · Moderate
76% of people would recommend it to a friend
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LD
LaDonnaB
1 review
Dined 2 days ago
Overall5food5service5ambience5

Everything was great, you will not be disappointed!!!

DH
DominiqueH
1 review
Dined 2 days ago
Overall5food5service5ambience5

Had a great time the food was amazing, and a lot more than I expected. I couldn’t get through 1 mimosa and they were unlimited lol🤦🏾‍♂️. Great experience

OT
OpenTable Diner
Las Vegas
1 review
Dined 2 days ago
Overall5food5service5ambience5

Everything was amazing. Reasonably priced.

a
altonettem
1 review
Dined 2 days ago
Overall5food5service5ambience5

I came for the energy and got just that. The only thing I'd recommend is better lighting, we were seated in a dark corner in the back and had to use our cell phone light in order to see the menu

OT
OpenTable Diner
Las Vegas
1 review
Dined 2 days ago
Overall5food5service5ambience5

Wonderful place to eat, I give an A+ for the food & drinks. Ran into traffic & was over 15 mins late but they were nice enough to keep my reservations. Very friendly

CH
CourtneyH
Indiana
2 reviews
Dined 3 days ago
Overall4food3service3ambience3

Food over priced and nothing special. Drink experience was good.

OT
OpenTable Diner
Las Vegas
1 review
Dined 3 days ago
Overall5food5service5ambience5

Amazing food, strong drinks, friendly staff!

W
Wendi
San Francisco
1 review
Dined 3 days ago
Overall5food5service5ambience3

It was so loud we couldn't even had a conversation at our table!

L
Lizbeth
1 review
Dined 4 days ago
Overall5food5service5ambience5

Amazing service and food!
Fast customer service and delicious choices of food! Will come again.

JU
JUELZ
1 review
Dined 4 days ago
Overall5food5service5ambience5

Jason was awesome! Great customer service. Food was good and the specialty drink was tasty and fun

IA
IsabelA
1 review
Dined 4 days ago
Overall4food4service5ambience4

Our waitress was very friendly and attentive. Drinks were amazing.

LR
LillieR
New York Area
4 reviews
Dined 5 days ago
Overall2food3service1ambience1

Very poor service. Food not as great as when they opened.

AC
AngelaC
1 review
Dined 5 days ago
Overall5food5service5ambience5

Watching all the crazy milkshakes and desserts was amazing. We shared a watermelon margarita. It was so cool!! And tasted good. We had the steak sandwich and it was phenomenal. Soft bread. Well cooked steak and we couldn't get enough of the fries!!! We will be back every time we're in Vegas!

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food4service4ambience5

It’s overpriced but it’s an experience so it’s worth it in my opinion. You’re not paying for the $25 burger slider appetizer, you’re paying for the $25 burger slider appetizer at *that* place.

AG
AshleeG
1 review
Dined 7 days ago
Overall5food4service4ambience4

First time and u have to say it was a great time!

N
Nina916
1 review
Dined on November 16, 2020
Overall1food1service3ambience1

Over priced for the quality of food,
Inside and out is run down and not clean.
$39 fish bowl size cocktails are not worth it. Presentation on menu is better looking then in person.

ER
ERBirthday
1 review
Dined on November 15, 2020
Overall4food4service3ambience4

It was nice just missed out on the overall experience due to COVID and safety guidelines, we were celebrating a birthday but it just seemed like just another restaurant experience, and not the fun atmosphere you come for to celebrate.

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 14, 2020
Overall2food2service2ambience2

Food was overrated but the drinks are like no other !! Service was great but barley touched my food and it was undercooked and still paid full price. It was also my birthday , after watching them announce five birthdays on the same day i asked my waitress if they did anything for birthdays and she looked me in my face and said no. I chose to go there to celebrate my bday and didn't get any type of celebration and i watched as staff announced five birthdays literally the same night. The whole experience was underrated for me and it was honestly disheartening. I would not come here again. I'm not sure if it was because i was late to my reservation that i got that treatment but it wasn't cool to me. I didn't enjoy my birthday here but it was cool watching everyone else have a good time. It's lit here but i just would never come back.

KJ
KianaJ
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

Aside from the candy throwing off the flavor of the drinks (for me) they were great. Food was amazing and came so fast. Didn’t have to wait long for anything. Would 100% recommend everyone to come here. Amazing experience.

C
Candybling
1 review
Dined on November 14, 2020
Overall1food5service1ambience2

We waited over 12 min for our sever to show up when we sat. We had a server in training, however the trainer was dancing on the side of our table instead of taking our order, we had to call her twice to let her know we were ready. After we ordered the trainer spilled the drink only cleaning the candies that fell from my drink. When the trainer came back with our food and notice all the water spilled she finally cleaned it. The training waitress forgot to put my order, the manager waived it from the tab with out us asking. Service was horrible we had to ask other servers, bidders for our utensils, drinks, tab, and not even dessert was offered! The bathrooms were disgusting and the health department probably should go inspect them considering we’re in a pandemic and they’re supposed to be clean! It was our 10 year anniversary we had seen the amazing dessert online to share with our 4 kids. We ended up getting a scoop of ice cream on the way out ourselves since we had to ask for a box to take the left overs. Food and drinks were great tho. Sad the service was horrible maybe it was just our waitress as we saw a table sit after us get an attentive waiter. Either way not sure we’d go back.

OT
OpenTable Diner
Las Vegas
5 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

We came in for breakfast and unlimited mimosas. The food was delicious, the service was great.

MM
MyaM
1 review
Dined on November 14, 2020
Overall4food1service5ambience4

The food was medicore, but our server was AMAZING!!! Our mimosas were good, so highly recommend those.

B
Briana
1 review
Dined on November 13, 2020
Overall5food5service5ambience5

AMAZING! FOOD AND SERVICE AND AMAZING DRINKS! I go back every time I'm in vegas!

D
Diningout
Philadelphia
11 reviews
Dined on November 13, 2020
Overall3food4service4ambience2

We are in Vegas celebrating my husband 40th bday. It was a short wait for our table.Pro:I food was good but I had to add alot of pepper for taste. Out food came out quickly and out serve was good. Cons: We were sat right next to the bathroom which had a lot of traffic and exposure,it was annoying!For what we got it was extremely over priced.And the food presentation of our entrees was not visually appealing.I think if the staff slowed down things could have been better.Presentation is everything and it was lacked.

J
Jucci14
1 review
Dined on November 12, 2020
Overall4food4service5ambience5

It was packed the girl at the door was kinda rude..
But the food and the service was great and so was the vibe...

J
Jkholland
1 review
Dined on November 11, 2020
Overall3food3service3ambience2

The hostess was very nice. The server was nice, but spilled some of the overpriced drink on the table and we had to ask him to bring a towel to clean it up. The food was fine, but overpriced. Cute restaurant. Very noisy ! Felt like I was in Disneyland. Drinks were just okay. We will not be going back. I very much doubt that they get repeat customers.
Next day we went to Bahama Breeze. Way less expensive. Way better food and drinks.

DD
DeidreD
1 review
Dined on November 9, 2020
Overall4food5service4ambience4

Took about 15 min to get seated after reservation time only complaint other than that great experience and food!

OT
vipOpenTable Diner
Las Vegas
17 reviews
Dined on November 9, 2020
Overall3food5service5ambience3

Drinks are over priced. Even for vegas. Waiter and food was good

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 9, 2020
Overall5food5service3ambience3

Didn’t start off do great but my server turned things around . Great food !

RD
RobertD
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

Sugar factory is the spot just make sure you have a reservation

TB
TyraB
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

The food was great. The service was fantastic. I recommend.

SA
SARAL
Seattle
2 reviews
Dined on November 8, 2020
Overall5food4service5ambience4

We had a great time. Went for our daughters 9th birthday. Kassidee was great and even helped take our picture outside!

OT
OpenTable Diner
1 review
Dined on November 8, 2020
Overall4food5service3ambience4

We were here for a birthday dinner just my boyfriend and I. One of the host that was checking temperatures at the door was a little rude to us that had a reservation. But overall the food, drinks and atmosphere was great.

OT
OpenTable Diner
Las Vegas
8 reviews
Dined on November 8, 2020
Overall3food3service5ambience1

I was happy with our server, I think her name was Yadira, she was pleasant, attentive and accommodating. But I think they are not following CDC guidelines with distancing customers. Some of the tables, I know for sure are not 6 feet apart. They have a sign that says they can only have 6 people in a table but a table over us has 7 people in it. Some of the staff were not wearing their masks correctly because their noses were out of their masks, one of them was wearing a pink shirt and a black jacket . They were wearing gloves, but I don’t see them changing them after wiping tables or doing other tasks. Their bathroom is also dirty!!!! I saw a cleaning bucket under the sink with what looks like dirty water with rags soaking The floor under the soap dispenser looks like mold growing in it. The food was tasty, my niece enjoyed her sundae but I think it’s a bit overpriced. My intention is not to put this place on blast but I feel they need to make more effort in following CDC guidelines and to do their part on fighting this awful virus

FC
2FlyCulinaryAddict
Detroit
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

Loved the atmosphere! A must go to for birthday's, special occasion's or just a special treat!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on November 8, 2020
Overall4food4service4ambience4

We went for Sunday brunch and weren’t aware that the menu was limited, but there was still a lot to choose from. Our waiter was attentive and very nice. Portion size is very large. Most items can be shared amongst a group! I personally had chicken and waffles, that I couldn’t finish. Fun atmosphere!

AR
AnaR
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Everything was amazing!! First time and definitely want to go back!! Music on point the vibe was Everything! The drinks were so good! Highly recommended!

T
Tinac
1 review
Dined on November 7, 2020
Overall1food1service1ambience1

The table was so small couldn’t hold all of our food and table was dirty. Food was cold

B
Bitsy
Portland
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Exciting once in a lifetime experience! Delicious drinks!

k
karir
1 review
Dined on November 7, 2020
Overall3food3service3ambience4

They were pushing their brunch menu so that is the only menu they gave us. I asked for regular menu and the hostess passed the buck and told me to ask the server. He was only able to find 2 menus (for a party of 8). No kid menus. We were seated upstairs- it was not as “fun” upstairs. The food was good. Not sure I’ll go back. It was fun once. The candy shop was the best feature.

FAQs

Sugar Factory - Las Vegas Boulevard is rated 4.1 stars by 1940 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.