Sugar Factory - Las Vegas Boulevard
The main dining room for this Sugar Factory American Brasserie takes up 12,500 square feet with an additional 3,500 square feet for the retail store, all on the first level. While candy has always been the calling card, this location will debut the brand’s new chocolate line. Guests can also get homemade ice cream, gelato, freshly made doughnuts, fudge-covered pretzel sticks, milk chocolate-covered Oreos, Rice Krispies treats and more here.
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We came here for my cousins birthday, the drinks were very cute and really good. Great service and atmosphere.
We were placed on the patio and we were completely forgotten about. Took 20 minutes for someone to come over. Waitress was not friendly (didn’t have a name tag on). Drinks came after our meal. Waitress was blaming it on the blonde waitress who was helping her for the bad service. We went out to celebrate my husband’s birthday and it turned into a nightmare. The dinner was a waste, won’t be returning. You guys should probably figure out the whole patio situation. Worst 3 hours of our vacation.
My daughters 6th birthday! We can not wait to come back!
We had a great brunch! Got the Groupon for all you can drink mimosas, worked out perfect for our trip! Would definitely recommend!
I love the atmosphere. I have went back twice this month alone because of the food service and atmosphere
Checked in and got seated pretty quickly. Sat outside next to the fireplace it was a nice spot the only problem I had with it is we were right next to the daiquiri bar and the waitress and who I assume was a manager of sorts stood outside the bar and just chit chatted the whole time. Didn’t seem like they were doing too much but it was fine enough. The fries were pretty boring the onion rings were also pretty boring. The shake was as good as any shake from anywhere else but the point was to try a new place since we are newly locals we need to know what to recommend and what not. 42 dollars for those three things was a little much but I knew what we were getting into after looking at their menu. Overall it was good enough food was brought out very quickly as was the shake, the waitress checked on us a handful of times before we started eating but after that other than standing 6 feet from our table they didn’t check in on us. Waited about 20 minutes for the bill.
Amazing food, great service
Food was not good. Expensive and that didn't make food bad. It was bad. Only thing good was my server
food was good, outside patio was nice and warm by the fire.
Our server Chaz was wonderful and very busy. I felt kind of bad for him. Overall it was a great night
This place was more toned down than I expected but the staff, food, and drinks were amazing! I’ve already recommended it to my friends going in March.
Everything was great!
The drinks are great and unique. The service was really good and the food was too. I’ll definitely go back.
The restaurant had a funny smell. The
Great decor, great music, cool vibe. Service was fast and food was very tasty. Would definitely return.
Wonderful experience! Top notch customer service and excellent drinks and food!
The Nutella banana milkshake was fantastic. It came out just like the picture. Fudge on the frozen glass, the rainbow sprinkles, the frozen banana with chocolate- it was great! The steak sandwich and the cheesy burger was plenty for me and my husband.
Getting seated was great, but the dang rule of 4 per table is still ridiculous (yes I know it’s not there fault)
Drinks 100% on point.
Food was ok. Club didn’t need cheese but loved it had avocado
The rainbow burgers were cute.
Wish we had known that we could go into the candy shop while we waited for our table, (first time there for everyone)
Super cute will go again!
I love the sugar factory. Just very loud people inside.
First time going love the vibe we were celebrating my daughter’s birthday our server was the best can’t wait to go there again.
Allow sitting area to dry after disinfecting before customers seat.
I can’t quite remember if her name was Jamie or Janie but she was fantastic! Great attitude, great service and awesome personality. She made the whole experience!
A-A-A-MAZING!!! We went for brunch and everything was delicious!!! The bottomless mimosas are literally Bottomless. Definitely coming back when I visit.
Our waiter, Petar, was amazing! Very attentive, and provided great options. My husband had the waffle burger, and said it was INCREDIBLE!! I had the fettuccini Alfredo. Definitely will purchase this again. I also had the watermelon martini Petar recommended. It was perfect!! Definitely a new favorite martini. I would definitely recommend Sugar Factory.
All in all, I had a good time even with a few hiccups... I made a reservation and still had to wait to be seated on my birthday which wasn't a big deal except for it being a little chilly outside. Cute place, great vibe, good food and drink selection, but unfortunately my drink had a hair in it which was quickly replaced once discovered but not a good feeling on your birthday and during covid to know that you were sipping someone's hair, still determined to not let things ruin my night, I enjoyed my meal and the atmosphere, the servers were so attentive too, that's always a plus and appreciated
We visited the Sugar Factory to celebrate my daughter's 8th birthday and it was totally her jam. A lot of energy and a lot of fun! The food, especially for what you got, was ridiculously overpriced, but, then again, this is a themed restaurant on the Strip. I guess I wouldn't have minded paying for it if the food was actually good and/or the portions were decent. However, the service was great and the atmosphere made it all worth it for a special occasion. Overall, we had a great time.
Food was great!!!
Great drinks and such a fun atmosphere!
It was awesome service was great!!
It was a wonderful experience. Yhe drinks were cool and amazing to see.The music was good. It was definitely worth going there.
I love the sugar factory Vanessa was our waitress she was WONDERFUL she was patient with my family especially my children she was overall one of the best ive had i love the sugar factory and Vanessa made my daughters birthday unforgettable thank uou vanessa
Great! Yummy food:)
Service was really good. Music was amazing. The drinks are expensive but worth the money.
The food was delicious . Server was friendly and fast. Very clean establishment.
Place was dirty. Didn't feel like they took cleaning seriously. I saw how the tables were cleaned up around us and seating. Bathroom was a mess. Wong go back anytime soon for that reason.
Server wasn’t the fastest. Half of our group received their food 15 mins before the other group.
The wait for food was over 30 mins ! Need more waitstaff!
Everything was awesome after we were finally seated and served. It took 30 mins after our reservation time to be seated and some couples came after us was seated before us some how until we spoke up and asked how much longer, then we were seated. They thought we were a party of 6. 🤔Once we were seated, we had to wait over 15-20mins to be served. It ended up being a great experience once we were served. Our waiter was awesome and the food/drinks were delicious 😋. Check it out if you're in the area.
This was our first time being here and were locals.our reservation was for 1245 didnt get sat tul almost 130.we sat server greeted us gave us water didnt come back after 25 minutes to order some food.we ordered some wTermelon pinacolada virgin for my 9 year old daughter, the drinks was not worth $34!! And it wasnt even good at all.were kinda somewhat disappointed over all.
The wait staff made this a great experience. Food is decent, but the bubbling mimosas were an extra bonus!
Sugar Factory - Las Vegas Boulevard is rated 4.1 stars by 2095 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.