Sugar Factory - Glendale

Name: Sugar Factory - Glendale
Address: 9375 West Coyotes Boulevard, Glendale, AZ, United States, 85305
Telephone: (623) 432-1220
Price range: $31 to $50
Rating: 2.5

2.5 (457)

$31 to $50

American

9375 West Coyotes Boulevard, Glendale, AZ 85305

Make a reservation

2 people

Jul 7, 2025

8:00 PM

Booked 8 times today

About this restaurant

Charming
Great for brunch
Great for creative cocktails

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in Arizona with their new Glendale location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open this month in .

“Our high-energy, sweet restaurant is enjoyed by guests across the US, and we’re excited to introduce our brand to the residents of Phoenix,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Glendale will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
American, Dessert, Comfort Food
Hours of operation
Mon–Wed 11:00 am–11:00 pm Thu 10:00 am–11:00 pm Fri, Sat 10:00 am–2:00 am Sun 10:00 am–10:00 pm
Phone number
(623) 432-1220
Website
https://sf3.sugarfactory.com/glendale-az
Payment options
AMEX, Diners Club, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

Location
9375 West Coyotes Boulevard, Glendale, AZ 85305
Neighborhood
Glendale
Parking details
None
Additional
Bar/Lounge, Full Bar, Late Night, Weekend Brunch, Wheelchair Access

What 457 people are saying

Sugar Factory - Glendale reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.5

2.5 based on recent ratings

2.6Food
2.9Service
2.9Ambience
2.3Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews

Sugar Factory - Glendale offers a "fun experience" with a unique atmosphere and creative specialty drinks. The restaurant is known for its "great birthday experience" with vibrant energy and aesthetic presentations. While the food can be overpriced, "service was great" with attentive staff making guests feel special.

457 Reviews

l
liz
Unspecified1 review
1.0
Dined on June 30, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Extremely loud music, to the point conversation is impossible. Prices are very high for the quality of the food. Drinks are overpriced and slow to get from the bar. Service is slow and the gift store area looks pretty picked over.
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R
Regina
Phoenix / Arizona1 review
1.0
Dined on June 1, 2025
1. Overall 1
2. Food 1
3. Service 4
4. Ambience 4
Food didn’t match description on the menus and quality was inedible on some items.
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R
Ronela VIP
San Francisco Bay Area81 reviews
3.0
Dined on June 1, 2025
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
It was just as other reviewers described as having slow service and OK food, but I went with it because it was so convenient to the Renaissance Phoenix Glendale Hotel. 3 minute walk. Can’t beat that. But we did have to wait almost 20 minutes to be seated even with reservations and a half empty restaurant (the hostess has to set up the tables), another 15 minutes to get a server, and when the food finally came it was just good enough but not delicious. Large parties tend to eat here which contributes to slow service, however, knowing this, the restaurant could staff up especially on weekends but they did not.
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J
Jamie
Los Angeles2 reviews
2.0
Dined on May 31, 2025
1. Overall 2
2. Food 1
3. Service 3
4. Ambience 2
Brought my niece here for her 10th birthday. Her drink took 25 minutes and the food was salty and gross. Server rarely stopped by to check on us. Overall very poor experience and I wouldn’t recommend eating here.
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J
Joshua
Phoenix / Arizona1 review
1.0
Dined on May 29, 2025
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 1
Service was very slow, had to ask numerous times to order food, never received drink refills,
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K
Kimberly
Phoenix / Arizona1 review
1.0
Dined on May 24, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 5
Went here to celebrate my birthday… never again. The food is mediocre at best and very overpriced for the quality. It was not flavorful, came out cold, and overall just bleh. The service was also mediocre. They have a charge for everything.. a restaurant fee, a fee for photo, a fee for the birthday dance…i didn’t even get the basic “happy birthday” thing they do… I wouldn’t recommend for anything other than the vibe… the restaurant itself is so girly and beautiful!
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V
Virginia
Los Angeles1 review
1.0
Dined on May 22, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Service is non existent, prices are insane and food definitely not worth the price.
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S
Shari
Phoenix / Arizona1 review
4.0
Dined on May 18, 2025
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 4
I brought my daughter for her birthday and the goal was to give her and amazing experience and that was achieved. It was pretty empty when we walked in at noon. Reservation wasn't needed at all for but west gate as a whole was pretty empty. The food was just ok. For the price, I would have liked the quality to be far better. But again, for the experience. I tried ordering a few things off the menu but a few things were not available. I think there was one other waitress aside from mine so service wasn't as quick as I'd like it to be but totally not her fault. She did the best she could. Even with not a ton of patrons, they could have used a little help. I give it a 4 because my daughter loved the experience and her brothers who joined did as well, but again, for the price, the quality of food needs improvements. The specialty drinks and milkshake were great.
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A
Angie
Phoenix / Arizona1 review
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 4
3. Service 3
4. Ambience 5
The food was OK, but it’s way too overpriced. It was a little bit dirty. We had water spilled all on their table before they even sat us down. The air conditioner was broken, and the surface was a bit slow that we stood in there way longer than anticipated, even though the restaurant was empty All the food that was supposed to be cold was hot. I guess due to the air conditioner, being out even our drinks felt warm even with ice in it.
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B
Bill
Phoenix / Arizona1 review
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 4
3. Service 4
4. Ambience 1
Went there for Mothers Day brunch. We had a party of 10, our table was ready but noticed it was quite warm in the restaurant (no AC). The weather outside was over 100 degrees that day. Food and drinks were very good. Felt terrible for the staff who had to work without AC on a very busy day.
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FAQs

Sugar Factory - Glendale is rated 2.5 stars by 457 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jul 7, 2025

8:00 PM

Booked 8 times today

9375 West Coyotes Boulevard, Glendale, AZ 85305

Additional information

Neighborhood
Glendale
Hours of operation
Mon–Wed 11:00 am–11:00 pm Thu 10:00 am–11:00 pm Fri, Sat 10:00 am–2:00 am Sun 10:00 am–10:00 pm
Price
$31 to $50
Cuisines
American, Dessert, Comfort Food
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
None
Payment options
AMEX, Diners Club, Discover, Mastercard, Visa
Additional
Bar/Lounge, Full Bar, Late Night, Weekend Brunch, Wheelchair Access

Website
https://sf3.sugarfactory.com/glendale-az
Phone number
(623) 432-1220
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

Sugar Factory - Glendale

Make a reservation

About this restaurant

Additional information

Menu

What 457 people are saying

Overall ratings and reviews

Review summary

FAQs

How is Sugar Factory - Glendale restaurant rated?

Is Sugar Factory - Glendale currently accepting reservations?

Make a reservation

Additional information