Sugar Factory - Glendale

Commentaires sur le restaurant Sugar Factory - Glendale de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Shelli

   Phoenix 1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Austin went out of his way to make our experience very enjoyable he was excellent and we will be back From the cackling hens 😁
   

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2. S

   Stacy

   Phoenix 2 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 5

   We booked a reservation for my daughter-in-law and I for brunch on a Friday morning. The person there said that brunch was not an option and we could only have waffles or lunch. Extremely disappointed as my daughter-in-law came from Colorado and that was one of our main spots for us to eat. He said brunch only happens on Saturday’s and Sunday’s. Very disappointed. We left and went to Hash Kitchen and had brunch there, but extremely disappointed we couldn’t have what we truly wanted.
   

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3. S

   Selena

   Minneapolis1 commentaire

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   Our server spilled our fishbowl mixture on the table and proceeded to blame the bartender that it was their fault for putting too much drink mixture in the shaker. She checked in once with us while we had our food. We got charged extra for the candy in the fish bowl that was not verbally told to us or located on the menu that it was an extra charge. Not impressed with this location as I’ve gone to multiple (Vegas, Minneapolis and Chicago) and have had far better experiences.
   

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4. S

   Susy

   Asheville / Ouest de la Caroline du Nord1 commentaire

   1.0

   Y est allé le 14 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 1

   The steak my husband ordered was meh and not worth the cost. Even worse was the fact that the music was blaring and was horrible. How is Nasty appropriate for a family restaurant?!? The server was nice, but she brought out our food staggered such that some of us were done eating before the other dishes arrived. I was excited to share this experience with my kids, but will never return.
   

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5. F

   Francesca

   Phoenix 1 commentaire

   2.0

   Y est allé le 14 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 2

   We were really disappointed with this place this time. I had made reservations and no one let us know that the air conditioning was broken before hand. It was so hot inside and we had to sit outside. We drove a really long distance so we couldn’t just leave and we had a large party. Also we went for a birthday and they didn’t even have a candle. And no one offered us any compensation for the situation.
   

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6. K

   Kira

   Las Vegas1 commentaire

   1.0

   Y est allé le 13 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Awful experience, the air conditioning was out. They did not notify anyone that had reservations prior to arriving. It took 25 minutes to get a glass of water.
   

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7. A

   Andrea

   Phoenix 1 commentaire

   2.0

   Y est allé le 29 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   Server was great however the food took forever and it wa empty. Candy store was empty n not restocked. They didn’t have the rainbow sliders. 45 min to get water after we sat down. It was really disappointing and the grill had no flavor… talked with manager and he was soo non chalant. For 400 dollars it was not worth it!!
   

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8. G

   Grecia

   Phoenix 1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service thank you for the bday dance and celebration
   

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9. OT

   Client d'OpenTable

   Phoenix 1 commentaire

   4.0

   Y est allé le 8 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Overall a very fun place. Very expensive food, $25.00 for a hamburger, and they charge 35.00 to do a 2 minute dance for a celebration which seemed a bit overpriced. This is probably a one and done kinda place.
   

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10. C

    Christina

    Phoenix 2 commentaires

    3.0

    Y est allé le 3 mars 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 5

    Went for a birthday celebration for my 9 year old. The atmosphere was nice, the food presentation went well. Despite being let down about the Groupon we purchased was a scam, we were told the birthday dessert was free and unfortunately that was still added to our bill. :(
    

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