Sugar Factory - Foxwoods

4.3
2619 Reviews
$31 to $50
Contemporary American
This celebrity gathering spot treats guests to a one-of-a-kind experience serving upscale dining classics from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks and candy infused cocktails. The retail section will offer a selection of the company’s signature treats andmerchandise, including the world-famous Couture Pops. After dinner, guests will want to stay long into the night to enjoy the innovative cocktails, top hits dance music, and lively social scene.
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Private Dining

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What 2619 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.4
ambience
3.8
value
Noise · Moderate
86% of people would recommend it to a friend
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OT
OpenTable Diner
New England
1 review
Dined 4 days ago
Overall5food5service5ambience5

Always love it here great food and customer service

CR
CherylR
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

This is such a fun place. There’s something for everyone. I highly recommend getting one of their special drinks. They encourage you to take a video it while they’re pouring it so you can see it smoking. I would love to go back just for dessert. They looked great!

OT
OpenTable Diner
Milwaukee
1 review
Dined 4 days ago
Overall1food2service1ambience3

Visited the Foxwoods location in CT. Our server visited our table twice, once after 15min of us initially sitting down-to take our food order before even being asked about drinks, then when we were finished to offer us the check when we were out of drinks and not offered dessert. Not once in between. She had four tables that she was waiting on, all where not large parties. Food was mediocre, very basic, and over priced. Shakes and drinks are fun, but again if you want to spend at least $20 for one.

OT
OpenTable Diner
New York Area
5 reviews
Dined 4 days ago
Overall4food1service3ambience4

Love the sugar factory but the food was terrible . My first time not really enjoying my meal . Very happy though they did have a sugar free redbull for me to purchase

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

Daughter’s birthday

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our waitress Alexis was the best!!

S
Shay
1 review
Dined 5 days ago
Overall5food5service2ambience5

I went for my birthday it was great I just wish we got our food faster.

HS
HSC9
New England
1 review
Dined 5 days ago
Overall3food3service4ambience3

Food was average—presentation was nice. Drinks were very fun though pricey.

OT
OpenTable Diner
New York Area
7 reviews
Dined 6 days ago
Overall3food5service3ambience2

The food was excellent but it was extremely loud and made it difficult to carry on a conversation.

OT
OpenTable Diner
New England
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Two people of our party were running very late, the staff was SO patient with us and so courteous to our situation. We’re healthcare workers just trying to celebrate a twenty first birthday. The food was spectacular the drink was LIT. Tables and bathrooms were very clean. Can’t wait to return

U
Unsatisfied
1 review
Dined 6 days ago
Overall3food2service3ambience4

The food was cold..Pasta cooked al dente and after complaining they still charged and didn't re cook the meal. Buffalo wings were good and drinks and Salmon dish. Chicken and waffles was gross, waffles too thick and cold and chicken fresh like no seasoning was on it. Recommend going for the drinks and ice cream and sundaes..Food is not good at all

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

It was amazing!

LJ
LisaJewels
1 review
Dined 6 days ago
Overall4food3service5ambience4

The drink was amazing. Was expecting a different table due to a reservation but did not have to wait. The atmosphere was different. The service was excellent. Not bad for going for the first time. Would recommend.

OT
OpenTable Diner
New England
1 review
Dined 6 days ago
Overall2food2service1ambience4

Got our order made wrong two times... waiting services were not good as the waitress paid us no attention. Was really disappointed

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food4service5ambience5

This was our first time and it was a fun atmosphere and the food was good

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

Good time good music good food great service. Definitely will be going back

LO
LuzO
1 review
Dined 7 days ago
Overall3food3service3ambience3

Service was slow we got appetizers before our drinks and no plates or utensils.

OT
OpenTable Diner
New England
1 review
Dined 7 days ago
Overall4food4service3ambience4

Fun time. Overpriced.

DB
DonB
New England
2 reviews
Dined on February 17, 2021
Overall1food1service1ambience1

Your server & Manager rudely told my wife they can not guarantee she would not get cross contamination with seafood allergies.

KM
KMC22
New England
3 reviews
Dined on February 17, 2021
Overall3food4service5ambience4

Took the kids for lunch during school vacation week, had made a reservation knowing it would be busy. Still had to wait and was seated at a small table (4 of us) which barely held all our orders. Did ask for a different table but was told this was all they had at the time. Just a note to families: They advertise as kid friendly but they do not have a kids menu and will not change much on existing menu for picky eaters. The men's bathroom has naked women all over the wall so if you have young kids you may not want to use their bathroom. My husband was surprised by this when he took our young son in. Server was nice, food was good and kids did enjoy it.

OT
OpenTable Diner
New England
1 review
Dined on February 15, 2021
Overall4food3service4ambience4

We only went for the after dinner drinks and shake•

E
Ethan
1 review
Dined on February 15, 2021
Overall5food5service4ambience4

A little expensive however the portions were really big. Was not very thrilled that they charged for tenders and fries separate instead of together as a meal.

SP
StacyP
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Very good food !very energetic place loved the music and the friendly service from staff will be back there soon! For another dinner date

ML
MarkL
1 review
Dined on February 15, 2021
Overall3food4service1ambience5

Service was bad food was ok the ice cream was great

T
Tammie
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

I went here Valentine’s night. I had a reservation so everything was smooth. The food was delicious, it’s pricey but very very worth it. The drinks were great not watered down. It was a busy night so the server was busy but the food came out very quickly. I definitely recommend this place. I will be going back very soon!

JK
JustinK
1 review
Dined on February 14, 2021
Overall3food3service5ambience3

Taking into account the pandemic and the location of the restaurant I believe the service and food were adequate, though not exceptional, and the prices were unreasonable for the food and drinks. Overall, the experience was good but it was marred by a few factors within the control of the restaurant.

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

It was lovely, it was my first time going and the manager was passing out roses for Valentine’s Day. It was great!

DH
DeeH
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Restaurant was great. Food was good.Drinks were awesome.Service was good.Bill was affordable.

ML
ML2491
1 review
Dined on February 14, 2021
Overall1food1service2ambience5

The food is overpriced for the quality. We did not enjoy it. The service was lacking and the waitress was not available as needed. The atmosphere was great as far as decor.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 14, 2021
Overall5food5service5ambience4

Was wonderful

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Great experience!! Food was great and we enjoyed the ice coffees..

JR
JuanR
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

We had such a great time on Valentines Day 2021. Food is amazing, waiter was very nice and the atmosphere in the Sugar Factory was very special. My family and 0i enjoyed ourselves the whole time.

MT
MeghanT
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Little to no wait for drinks and food, staff was very attentive and nice! Always a food time going here

CA
CharlesA
New York Area
1 review
Dined on February 13, 2021
Overall4food4service4ambience4

Good food, plenty of options. Good atmosphere and service

RD
RomyD
1 review
Dined on February 13, 2021
Overall5food4service5ambience5

The kids and I had tons of fun and the service was great.

MH
MHJH
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Love this beautiful restaurant great food can't wait to go again

LV
LeydaV
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Good i like is very clean and good gor family nice

D
Dara
New England
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

So much fun!! The food was delicious! Loved the rainbow sliders!! Oreo cookie milkshake was the best I’ve ever had! Can’t wait to go back!!

LM
LisaM
1 review