Sugar Factory - Foxwoods

4.2
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1862 Reviews
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$30 and under
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Contemporary American
This celebrity gathering spot treats guests to a one-of-a-kind experience serving upscale dining classics from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks and candy infused cocktails. The retail section will offer a selection of the company’s signature treats andmerchandise, including the world-famous Couture Pops. After dinner, guests will want to stay long into the night to enjoy the innovative cocktails, top hits dance music, and lively social scene.
What 1862 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.3
ambience
3.5
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
1 review
Dined 4 days ago
Overall 3food 2service 4ambience 5

Most of our group food arrived lukewarm.
A $35 chicken overdone. Charged for 2 drinks. Never ordered the 2nd.

P
Las Vegas
5 reviews
Dined on September 7, 2019
Overall 4food 3service 3ambience 4

Fun place lots of young people.

CR
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Delicious and fun! Great atmosphere . Cant wait to go again. Music was great. Upbeat

JD
1 review
Dined on September 7, 2019
Overall 5food 3service 5ambience 5

Great party place!! The food was so so, the drinks were amazing but expensive, but they were so fun so it didn’t matter! We would definitely come back!

LT
1 review
Dined on September 6, 2019
Overall 3food 2service 5ambience 5

The waitress was extremely nice and friendly. The environment was great, but my lobster arrived cold which was very disappointing

C
New England
1 review
Dined on September 2, 2019
Overall 5food 5service 4ambience 4

It was enjoyable

OT
New York Area
3 reviews
Dined on September 2, 2019
Overall 3food 2service 5ambience 3

Very expensive especially for kids occasions it adds up!

EG
1 review
Dined on September 1, 2019
Overall 2food 1service 2ambience 3

Food is extremely overpriced dessert is crappy. Only good thing is the drinks, if you get them without booze

JM
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Food was amazingly good and hot and portions were beyond reasonable. Service was outstanding

MG
New England
8 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 4

The lights were down a little too low. Everyone around us was using their flashlight on their phone to read the menu. Great food and delicious desserts.

TG
1 review
Dined on August 30, 2019
Overall 4food 4service 5ambience 3

This has to be only for special occasions, it is sooo expensive but I do understand it is about the experience. I think they should have smaller goblet options

S
New England
1 review
Dined on August 30, 2019
Overall 3food 3service 3ambience 3

I can’t really understand the attraction because it’s not that unique. I had expected many more dessert options in the “sugar” factory but the focus is really on the drink bowls with lollipops stirrers. The Red Velvet cake was dry and tasted like it had been frozen. We had to keep flagging down the server, the colorful sliders were cute but extremely dry and tasteless, and the experience was disapointing

MC
New York Area
1 review
Dined on August 28, 2019
Overall 4food 4service 4ambience 5

Fun place! Exciting drinks. Would definitely go back again

OT
1 review
Dined on August 26, 2019
Overall 2food 1service 1ambience 5

Food extremely overpriced
No kids menu
Would not recommend dinner, possibly just going for dessert.

CH
New York Area
1 review
Dined on August 26, 2019
Overall 4food 4service 3ambience 3

Fun novelty place but service was so, so. It is extremely expensive for what you get

JH
1 review
Dined on August 25, 2019
Overall 5food 4service 5ambience 5

We had a blast! The Sugar Factory did not disappoint! Great way to celebrate a birthday. Worth every penny!

TS
New England
10 reviews
Dined on August 25, 2019
Overall 4food 3service 5ambience 4

The one thing we drove 100 miles for was no longer on the menu... My bad for not checking, Oh well!!!

OT
New York Area
6 reviews
Dined on August 24, 2019
Overall 5food 3service 3ambience 4

Really cool environment, but wasn’t crazy about the food, especially for the price

m
Atlantic City
8 reviews
Dined on August 23, 2019
Overall 4food 3service 4ambience 3

This was my third time at Sugar Factory in the past year. My two prior visits were outstanding. I had pancakes one day and a burger the next, both great. This time I had chicken and waffles...waffle was just ok and chicken was dry and overcooked. Music is very loud. I did have the grape crush cocktail and that was really good.

p
1 review
Dined on August 23, 2019
Overall 5food 4service 4ambience 5

Fantastic service and great ambiance- if you leave hungry, you ordered wrong!

JG
New England
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

we've been to this sugar factory a couple of times. It can get rather crowded near lunch or dinner but we book a table on open table online and usually get in within 30 minutes or less without any issues.

OT
New York Area
8 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

This is my 4th time and service and food is always amazing.

EE
1 review
Dined on August 21, 2019
Overall 3food 3service 2ambience 3

The food was ok, the goblets are good just overpriced for the amount you actually get. The service was not very good. Our waiter took a long time to come over and wait on our table. It was not busy at all. Then after our food arrived he never can back to check if we need anything.

L
1 review
Dined on August 21, 2019
Overall 3food 3service 3ambience 5

The drinks are the best part, a bit pricey but so many fun and unique ones to choose from. The food and service were just ok. Recent reviews had me very concerned about the music volume for my autistic son, it turns out we didn't need to be concerned during our visit. Will go back but probably only to try the milkshakes.

C
New England
2 reviews
Dined on August 21, 2019
Overall 5food 4service 4ambience 5

Had a wonderful first visit to the sugar factory. Kids loves their goblet and milkshake and the food was very good. The staff brought out the incredible sundae at the end of the meal to celebrate an anniversary. Was delicious, but too big to finish after such a filling meal. Would recommend to anyone looking for fun and good food and drinks

GE
1 review
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

Pricey but the kids really enjoyed it. It’s definitely a fun place to go occasionally.

H
1 review
Dined on August 18, 2019
Overall 1food 3service 1ambience 1

service was bad!!! items that were ordered never came out and we had to ask the waitress to remove them from the bill. music was too loud, lights flashed on and off constantly. we couldn’t enjoy each other’s company.

KC
1 review
Dined on August 17, 2019
Overall 2food 4service 4ambience 2

Our waitress was pleasant and attentive.
Food was ok.
Drink was disgustingly sweet and heartburn inducing and not worth $36.
My biggest issue was the cleanliness especially in the ladies room. On the night we were there only 1 stall was somewhat acceptable to use the others were clogged. Toilet paper was thrown everywhere, both soap dispensers had no soap and there was trash piled up under the sink. Now I dont know about you but if I'm ordering 1 drink somewhere that costs $36 I expect the restrooms to NOT look like a truck stop.

OT
New York Area
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Diabetic Anniversary

NM
1 review
Dined on August 16, 2019
Overall 2food 4service 3ambience 3

The food was good but definitely not worth the price. Not to mention that we were charged extra to change fries to mashed potatoes... never had to pay a fee to substitute a side but whatever.

MF
New England
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

The sugar factory is so much fun! Unique menu from Super Cool Drinks to Super Food! Great Customer Service!! We will be back for sure!!

AB
New England
1 review
Dined on August 15, 2019
Overall 2food 2service 3ambience 1

Not worth the hype and very overpriced for low quality food.

OT
New England
1 review
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

Food, service and special drinks were 👌🏽

k
1 review
Dined on August 13, 2019
Overall 1food 1service 2ambience 3

The food and drinks are so overpriced. The salad I ordered iwas like $30 and it was like a bag salad from the supermarket. The waiter messed up two of our orders and one of our family members had to wait 15 minutes for their salad to come out after we had all been served.

OT
1 review
Dined on August 12, 2019
Overall 3food 3service 4ambience 4

Everything in general was good but 2 of orders were breakfast items one was pasta. Pasta was warm but breakfast was cold

OT
1 review
Dined on August 11, 2019
Overall 5food 4service 5ambience 3

Very loud music not appropriate for my family cuss words

SC
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 4

A friend of mine is visiting from China. While the prices were a little on the expensive side, the food was amazing, portions fit the amount paid, and just an overall amazing experience. It was the perfect place to take him before he left to go home.

C
1 review
Dined on August 11, 2019
Overall 3food 1service 4ambience 3

Too expensive and food was nasty. Mac and cheese balls were as hard as a rock. Sliders were hard

CV
New York Area
12 reviews
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

We had an unforgettable time and will never forget it!

RG
New York Area
1 review
Dined on August 10, 2019
Overall 2food 3service 2ambience 1

I would recommend the Sugar Factory if you thing is paying $26 for soda with 6 pieces of penny candy in it ... very disappointed

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