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Sugar Factory Famous Goblets - Sugar Factory - Dallas, Dallas, TX

Sugar Factory - Dallas

2.9
2.9
2040 Reviews
$31 to $50
American
- Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands to Texas for the first time with its new Dallas location, opening to the public in fall 2021. The family-friendly, high-energy, celebration destination known for its sweets and treats will be located in Uptown Dallas at 1900 Cedar Springs Road. The world-famous restaurant promises a memorable experience for kids, adults and all.

“With more than a decade serving up decadent sweets and treats around the world, we are so excited to bring our fun, high energy brand to the state of Texas. Sugar Factory’s food, drinks and atmosphere offers entertainment for guests of all ages, making Uptown Dallas’s family-friendly community a perfect fit,” shares partner Larry Rudolph. “From our larger-than-life goblets, to our photo op walls and our friendly staff, every element of Sugar Factory American Dallas is designed to give guests a one-of-a-kind, Instagrammable and interactive experience.”

Make a reservation

2 people

7:00 PM


Booked 30 times today
Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Hours of operation
    Mon–Thu 3:00 pm–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm
  • Phone number
    (469) 382-5737
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Beshoy Rizk: (469) 382-5737
  • Neighborhood
    North Dallas
  • Parking details
    Valet
  • Additional
    Bar/Lounge, Beer, Cocktails, Dog Friendly, Full Bar, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Mon - Thu - 3:00 PM - 10:00 PM,Fri - 4:00 PM - 11:00 PM
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

    Sugar Factory Happy Hour Photo

What 2,040 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.9
2.9 based on recent ratings
  • 2.9Food
  • 3Service
  • 3.2Ambience
  • 2.5Value

NoiseEnergetic

2,040 Reviews
  1. OpenTable Diner

    Dallas

    6 reviews

    2.0

    6 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    This is the second time we have gone to celebrate my kid’s birthday. First experience was top notch! This experience was HORRIBLE!! Our server was polite but was not on top of it. We ordered an appetizer and had no silverware. When we inquired about it, he brought us plastic to go packets. Seems like everything I ordered they were out of. My child turned 13, yesterday was her actual birthday. He didn’t call the staff over to sing happy birthday to her, we thought about getting the special birthday performance like last birthday but when he didn’t even acknowledge her I said forget it. This will be our last Sugar Factory experience for a while, they have fallen off and the money we spent wasn’t worth it. It was a BIG DISAPPOINTMENT and my daughter was crushed! Save your time and money!

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  2. OpenTable Diner

    Houston

    2 reviews

    1.0

    2 reviews

    Dined on April 8, 2024

    1. Overall 1
    2. Food 2
    3. Service 4
    4. Ambience 1
    Service was great but that’s where it ends. Food was meh. And we had to run across the street with entire family children while a hookah party turned gunfight started at the valet. Zero stars. Will never be back.

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  3. OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on April 7, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    They were dragging chairs across tile and tables as well. Our food came out before we even got our drinks. Service was terrible he didn’t care if we were there or not. Stood at the door talking to the hostess more than talking to us. I tried to approach the manager about the noise and service and he did care. Save you money and go somewhere where they appreciate you and provide great service cause this place ain’t it.

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  4. OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Que, was so sweet and attentive! Food came hot! Well seasoned might I add! Didn’t need the hot sauce from my bag!! First time there and was not expecting the type of entertainment! Overall, I’ll plan to be back again and my daughter’s birthday was a success!

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  5. AmyS

    Houston

    1 review

    5.0

    1 review

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food delicious drinks great atmosphere. Recommend the big cloud drink I think is what it was called.

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  6. SimonaT

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Canceled my reservations for no reason at all. Luckily I looked at my email instead of showing up and getting turned around

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  7. JamekaG

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had to wait even though we had a reservation. Other than that, 10/10 and will be back again!

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  8. LisaD

    Exclusive

    1 review

    2.0

    1 review

    Dined on March 30, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    When we ordered our food the waitress kept telling us half of the stuff on the menu isn’t good, won’t taste good etc. it really made me feel like getting up and leaving. Also it was way too loud inside, people yelling and screaming.

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  9. IQUITAW

    Dallas

    1 review

    2.0

    1 review

    Dined on March 30, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was horrible and not worth the money spent. Our waiter kept disappearing and I had to ask for water 6x’s before receiving it. Definitely do not recommend nor will I not be returning!!!

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  10. OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on March 27, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    Overpriced nasty food. Deserts are great but that’s it.

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FAQs

Sugar Factory - Dallas is rated 2.9 stars by 2040 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 30 times today
Google Map for Sugar Factory - Dallas

1900 Cedar Springs Road, Dallas, TX 75201

Additional information

  • Neighborhood
    North Dallas
  • Hours of operation
    Mon–Thu 3:00 pm–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Valet
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Dog Friendly, Full Bar, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch
  • Phone number
    (469) 382-5737
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Beshoy Rizk: (469) 382-5737
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