My first time here and I will definitely be back . Then food and the drinks were amazing
I love this place great customer service great drinks such a fun place ❤❤❤❤❤❤
Enjoyed the ambiance of this place. Food was good. Signature drinks were pricey but it's the presentation your paying for. Would recommend this place regardless.
I had an amazing time and I will be coming back again. Just awesome
Service was slow. Food was average at best. Unexpected given the high quality food and service at many other Las Vegas venues.
Vanessa made the experience enjoyable. But they ran out of bananas and the wine we wanted. Took a long time to get what we ordered.
Outside of the crazy shakes, reminder of Food items were overprIced and not worthy of a return trip. Birthday celebrations we observed were fun!
Was looking forward to going there for months. The drink I wanted the waitress said they were out of (the lollipop goblet). But then I saw 2 other tables with that drink as we were leaving. I paid extra to have the lollipops put in my drink since they told me the one I wanted was not available. I decided to pay to keep my goblet glass the drink came in. It was an extra $15. I asked the waitress if she could dump out the ice and leftover candy in the drink or give me a clean glass and she said I could get a clean one for $25!!!! So she went to ask the bartender if she could dump my glass out. She came back with a clean one. I didn’t realize the glass was made out of plastic until she brought it back. When you go online you can buy a GLASS goblet for $20.... the whole thing was a rip off. By the time I added the lollipops and paid for the plastic cup the drink alone was $60. The rainbow sliders were hardly warm and had little flavor. The candy store was a let down as well. I’m sad to write this review but it was disappointing.
Great place!! Had brunch here with unlimited mimosas!! Waiter was great service was great food was excellent!!! Going back next Sunday for brunch....
We only had salads and The Drake drink for my daughters bday but they did not bring the sparkler to her table for her bday and that was very disappointing.
The service was unprofessional. Food was awful. Waiter did not offer to replace poorly cooked food. Manager never acknowledged server’s attitude or our dissatisfaction with food/experience. Handcrafted drinks were the only highlight. No apologies for our poor experience. Very disappointing considering we traveled from Cleveland and I selected the restaurant to celebrate a milestone birthday. Wouldn’t recommend to anyone.
Love love loved this spot! The food was amazing, and the drinks!!! Awesome.... don’t go if you’re on a diet, Lol because the desserts..... WOW!!!
One of their goblets made me so sick it was insane, not sure dry ice should be consumed they should try and look for other ways to make the drinks cool before they kill someone
Love this place the food was amazing the staff was incredible definitely going back
I put my special occasion on open table but they didn't acknowledge it at the restaurant - not sure why it was bothered with asking if it wasn't going to be recognized. Also the music is too loud for lunch and kids - you cannot hear each other talking and so it takes away from the otherwise good experience.
The food wasn’t the best, but the desert was awesome and the drinks were very good. The waiter was super friendly and attentive.
I booked the dinner for my girlfriends birthday. She ordered the chicken parm and when it came out we noticed it was literally two chicken tenders, coated with sauce and cheese. I also booked it as her birthday dinner and they did not recognize her birthday and sing/do dessert like they usually do. Will not be back.
Went there for graduation 👩🎓 ordered a goblet, it was amazing, server even helped her set it up for a photo
Loved it all. Spinach and artichoke a little crusty
The drinks are too expensive, the prices have been raised and the drinks are watered down
We were looking for a great place to eat our last night in Las Vegas and we got it the food was great and atmosphere was pleasant
A little pricey but great drinks and dessert. Great view of the Las Vegas Strip. A great way to impress a date.
Food was not worthy of the price. Was there for a birthday and nothing special was offered though it was noted on my reservation. Thank goodness we had a Groupon. Disappointed
the prices are ridiculous everything was so over priced the drinks are watered down won’t be returning
Went there to use to check it out with a groupon. They refused to honor the groupon, which we had already paid for, and had security block us from leaving (and threaten the whole group)! Police had to be called by us. Besides this whole experience, their drinks were $40 a piece!!! Not worth the trip at all. Can get a whole meal, with drinks, anywhere else on the strip for the price of 2 drinks here. Don't go.
Was excited to try...but very disappointed. Overpriced. Didn't have ingredients for first choice drink. Service horribly slow.
When they turned off the lights for someone’s birthday, ALL of the lights went out. I was in the bathroom. The tile and toilets are black!! Very difficult to maneuver. The food was marginal. Not worth the hype everyone puts on this place. Honestly, Cheesecake Factory is infinitely better. We had rainbow sliders...not worth $26. We also had fried Mac n cheese pops. Cute but not very yummy. And a red velvet sundae. It was just a let down all around.
I’ve always wanted to try this place and I was so excited to get a reservation, however I have to say that I was disappointed. I don’t know what all the hype is about. The food was not terrific and the ambiance reminded me of a Nifty-Fifties type setting. Perhaps I went on the wrong night but I can’t see myself returning here. I think it’s way too overrated.
The food was great and the drinks presentation even better! Our waitress was super nice and accompanied us as we pleased. Was a great experience for us Alaskan’s and can’t wait to come again.
Our food was pretty good. The menu is extensive so there is something for everyone. It was not busy at all, it was around 7 pm. Our server was not very engaging or attentive. We went out of our way because of blog reviews but apparently those reviews were old and more about the old location that was attached to Paris. I wouldn't go out of my way for this one again.
We had a great waiter and the food was super good ! Got seated immediately and waited in shortly after! Loved it here.
This place was horrible. The food was bad and the drinks are not worth $38-$39. I would not recommend anyone to go here.
The speciality cocktails are outstanding. Food delicious. A unique & fun place to eat
I loved everything about my visit. Food and drinks were amazing. The service was above par. I'll def be going back again.
Very lively place, very cute decor... Great place for dessert. VERY large menu, lots to choose from can be a bit overwhelming. The day we were here, Lunch 12 noon, the service was very slow, not sure what was going on as the restaurant was not busy. We ordered 2 soups and a grilled cheese sandwich, the manager did come over and apologize but no reason was given.
When we did receive our food, it was nice and hot and very good. We ordered the sundae for 2 it was delicious. Definitely order something sweet worth the calories, but your in Vegas, you'll probably walk it off...Overall I probably will go back and give lunch a try again.
The service was the worst. We waited 15 minutes to have our waitress show up and take our order. Note. The place was maybe 1/4 full so it was not that they were too busy. Food came out relatively quick but the waitress never came back. It wasn't until we got up to leave that she returned.
Will not be returning.
I had a wonderful time. The food was good, the ambiance was good, the desert was amazing, and our waiter, Menz, was almost the best part of my experience.
We made an OpenTable reservation for the rooftop Chocolate Lounge, but they decided to "close early" because they "didn't see my reservation" so we got seated in the Sugar Factory. This did not lessen any part of our great experience. Awesome waiter, great chocolate martinis, and an unreal red velvet cake. Highly recommend the "cookie bar" sundae.
I was excited to try this place but the experience fell a little short...Took my Mom for her birthday because I wanted to treat her to some exciting, different desserts. The atmosphere is ok, it's just soooo loud in there that you can barely talk. We both ordered ice cream sandwiches, they sounded delicious and fun! The desserts looked really good but the cookies seemed old? I had sugar cookies and the cookie was so hard I couldn't even cut into it with a knife or fork... Mom's brownie was stale too on her fudge brownie ice cream sandwich? The service was ok.. the server never wrote anything down and had to come back twice and ask us what drinks we ordered and what desserts we ordered?
Overall, it was just ok and for $50 for two coffees and two ice cream sandwiches I wouldn't go back. If the food was amazing and the service was great, I don't mind spending the money but this experience wasn't worth the money...
The drink menu was impressive! Just be prepared to spend the big bucks if you want a speciality cocktail.
The food and service was excellent. We took my family for a special day out and everything was exactly what we expected. We ordered food and dessert and it was all exceptional. The Sugar Factory is the place to go for unique desserts and excellent food. We will definitely go again!