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Sugar Factory - Cherry Hill, Cherry Hill, NJ

Sugar Factory - Cherry Hill

3.9 (368)
$31 to $50
Contemporary American
931 Haddonfield Rd, Cherry Hill, NJ 08002-2734

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2 people
7:00 PM
Booked 16 times today

About this restaurant

  • Good for special occasions
  • Kid-friendly
  • Innovative
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New Jersey with their new Cherry Hill location, opening to the public in fall 2021. The family-friendly, high-energy, celebration destination known for its sweets and treats will be located in the Garden State Park Town Center at 923 Haddonfield Rd, Suite A. The world-famous restaurant promises a memorable experience for kids, adults and everyone in between.

“We are excited to introduce our high-energy, sweet restaurant to the residents of Cherry Hill, New Jersey, the city is the perfect fit for our family-friendly brand. From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Cherry Hill will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Phone number
  • Dress code
    Smart Casual
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at cherryhillparties@sugarfactory.com or call (856) 336-0101.

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Sun - Thu - 4:30 PM - 9:45 PM,Fri - Sat - 4:30 PM - 10:45 PM
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

    Sugar Factory Happy Hour Photo

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What 368 people are saying

Sugar Factory - Cherry Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.8Food
  • 3.9Service
  • 4.0Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Camden

    Great for brunch

  • Camden

    Kid-friendly

  • Camden

    Innovative

  • Camden

    Hot spot

  • Camden

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory in Cherry Hill offers an "amazing atmosphere" perfect for birthdays and celebrations. The "service is impeccable," with attentive servers like John and Janet receiving special praise. The "decor is lovely," and the menu features "huge and delicious milkshakes." While the food garners mixed reviews, the overall experience is memorable.
368 Reviews
  1. Tito

    Philadelphia County1 review

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Went for my daughter's 9th birthday dinner around 4pm. The restaurant was not busy (maybe 5 tables between 3 or 4 servers) but our service was horrendous. We ordered drinks (Pepsi/soda fountain - non bar drinks) that didn't come out until well after our food came out. The waitress seemed frazzled throughout the entire experience. We really only saw her when she took our order as well as when she brought our Togo box and then again about 20 mins later when she finally brought the bill. Overall I do not recommend going for a special event, as it will not meet anyone standards especially for the price.

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  2. Kevin

    Philadelphia County7 reviews

    3.0

    Dined on June 7, 2025

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 3
    We came here for my daughter’s birthday and her first time here. Although, she loved it & had a great time, & our server Kailyn, food, drinks, service was all amazing but was very disappointed where they sat us. I didn’t feel like we were at a restaurant but a candy store. We were also right by the front door which was annoying because people waiting to sit were glaring at us. Definitely need to make that location bigger, there is just not enough seating especially when people come there for celebrations. I would if waited longer to sit where I wanted too, rather than be shoved off into “store”

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  3. Cheryl

    Philadelphia County5 reviews

    5.0

    Dined on May 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It's a good special occasion place. Servers and staff were wonderful I will be back. I like it better than AC.

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  4. alliesha

    Philadelphia County4 reviews

    5.0

    Dined on May 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    John was a really great server great service. Thank you

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  5. Lashawn

    New York City1 review

    5.0

    Dined on May 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My daughter really enjoyed her sweet 16 party and all her guest

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  6. Robin VIP

    Philadelphia County12 reviews

    3.0

    Dined on May 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We were seated promptly for our 11:30 a.m. reservation. We had to ask for a server to take our drink order. The server was pleasant and took our order. The wait for food to arrive seemed like it took forever. It was probably close to an hour until our entrees arrived. I am thinking the issue was in the kitchen. The restaurant was busy but it appeared there were plenty of servers. I am not sure why it took so long for food to arrive. The food was good once we finally got it!

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  7. Tiara

    Philadelphia County1 review

    5.0

    Dined on May 10, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Had a great time and the aesthetic was very well put together. I would say it was kind of loud because a lot of people bring their kids however our food was like 9/10 🙏🏽

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  8. Eileen

    Philadelphia County2 reviews

    4.0

    Dined on May 10, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    While my daughter and I enjoyed ourselves, I really suffered sticker shock when it came time to the bill ~ I have never paid that much for a 2-person lunch in my life ~ and it didn't include alcohol!! I guess it can be a fun place to celebrate a special occasion, but be prepared to pay a hefty fee.

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  9. Rasheema

    Virginia3 reviews

    5.0

    Dined on May 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Will definitely be coming back soon. Everything was awesome. Staff was friendly and very attentive.

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  10. Sharene

    Philadelphia County1 review

    3.0

    Dined on April 28, 2025

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 4
    Expensive. Drinks very weak. Charge for every little thing.

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FAQs

Sugar Factory - Cherry Hill offers takeout which you can order by calling the restaurant at (856) 336-0101.

Sugar Factory - Cherry Hill is rated 3.9 stars by 368 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New Jersey
  4. Camden
  5. Cherry Hill

Make a reservation

2 people
7:00 PM
Booked 16 times today
Google Map for Sugar Factory - Cherry Hill

931 Haddonfield Rd, Cherry Hill, NJ 08002-2734

Dining areas

Additional information

  • Neighborhood
    Cherry Hill
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Late Night, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access
  • Phone number
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at cherryhillparties@sugarfactory.com or call (856) 336-0101.
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