Sugar Factory Bravern (Bellevue)

3.6
850 reviews
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$31 to $50
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American
The food at Sugar Factory American Brasserie is a treat for all, offering guests a one-of-a-kind dining experience, serving decadent and tasty fare to satisfy any craving. Created by a team of world-class chefs, the signature menu offers everything from pancakes and sweet and savory crepes to salads, burgers and pizzas, all available throughout the day. Sugar Factory also offers spiked adult beverages made with premium spirits, including Sugar Factory’s signature 36-ounce alcohol-infused smoking candy goblets, all of which are available without alcohol for the kids.
Dining Style
Casual Dining
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Cuisines
American
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Hours of operation
Lunch/Dinner
Sat 10:00 am–12:00 am
Sun 10:00 am–10:00 pm
Dinner
Mon, Wed, Thu 3:00 pm–11:00 pm
Fri 3:00 pm–12:30 am
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Phone number
(425) 454-0313
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Payment options
AMEX, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Clive Gomez
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Neighborhood
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Cross street
112th
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Parking details
Parking at The Bravern is validated for 6 hours of free parking to customers
What 850 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.3
food
3.6
service
3.8
ambience
2.9
value
Noise · Moderate
61% of people would recommend it to a friend
5
4
3
2
1
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OT
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

I had to change my reservation time a few times due to traffic but it wasn't an issue at all! The whole staff was super nice and inviting! Their food was amazing and I loved my goblet drink but I feel like for $40 I should at least be able to get buzzed. Other than that, I would definitely recommend this place! They're also very child friendly!

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SF
1 review
Dined 6 days ago
Overall 2food 2service 2ambience 4

It was fun to celebrate a birthday here but the service wasn't great and the food was very overpriced. When we arrived a little early for our reservation at 6:00, the hostess said "I need to seat my 5:45's and then I'll get to you at 6." The restaurant wasn't full and she could have easily sat us early. There wasn't anyone working the candy counter, so she was going back and forth between seating people and ringing up candy. I'm not sure I'd go again, maybe for just dessert, but definitely not dinner. For what it cost, overall, it just wasn't worth it.

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j
1 review
Dined 7 days ago
Overall 1food 1service 1ambience 1

We went for a family holiday outing, we made the reservation weeks ahead of time for a 8:30 reservation. We arrived early about 8:05 to check in for our 8:30. At 8:30 after not being called we checked in again and were told it would be another 20-30min. that was totally unacceptable. we wanted them take other people in who did no have reservations. Horrible experience and we were all very disappointed especially the kids who had been wanting to go.

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J
1 review
Dined 7 days ago
Overall 2food 3service 1ambience 1

Super busy and crowded and I had horrible service last time I went they gave away our table without calling me and we were already checked in it took an hour and a half to get our food and drinks and by the time we got our food it was cold

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SG
1 review
Dined 7 days ago
Overall 1food 1service 4ambience 1

Service was great but food is extremely overpriced... sugar factory is very over rated!!! Food is not worth the price... not very tasteful sand comes in HUGE HUGE portions.

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s
1 review
Dined on December 8, 2018
Overall 1food 1service 1ambience 1

I asked for my burger to be cooked well done and I got my food it was bloody like it wasn’t even cooked I sent it back and I didn’t get my food back for a hour and we were just getting ready to leave I didn’t even get to eat . Don’t think I’ll ever go back

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OT
Las Vegas
1 review
Dined on December 8, 2018
Overall 2food 2service 3ambience 4

The desserts, drinks, and milkshakes are really fun!!!

The food is not worth the money AT ALL and the service is extremely slow.

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AF
1 review
Dined on December 2, 2018
Overall 3food 1service 3ambience 5

We made a reservation for 7pm we did show up 7 mins late as we had never been before and after parking in the garage we could not find it. We still waited around 15 minutes for our table. We waited a very long time to get drinks served. Then when a goblet was being poured it over flowed onto the table and on to one of our guests lap. also why we are not getting the remainder of the cocktail left in the shaker, it seems to be a waste for the server to take it back especially when your paying $40.00 for a cocktail. We all ordered and most of our food was room temp, but no one wanted to complain because it took so long to be served in the first place and everyone was hungry. Our mac and cheeseballs were cold we had two orders, also were the two baskets of fries, even some of the hot sandwiches were no longer hot. I personally ordered the french onion soup and it was warm but still not hot as you would expect a soup, but it was not as cold as my fries. Our waiter did the best he could and did try to take care of our needs but he seemed like he had far too many tables to give the service expected. With our group we spent over $500 dollars on our visit and I feel like we did not get what we paid for. It was very disappointing, this was nothing like my first visit to this location (which was much slower brunch time). I would not recommend this location for future events.

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MH
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

We took our daughter and friends to the Sugar Factory for her 18th birthday, we all had a amazing time. The atmosphere is fun and the food, drinks and desserts were all delicious. I would definitely recommend going.

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J
1 review
Dined on December 2, 2018
Overall 3food 4service 3ambience 2

They had our reservation incorrect (my confirmation clearly showed for 6 and the hostess argued that it was for 5 even after I showed her). She then kept putting my first name with someone else’s last name and after seating us said they put us at the wrong table. Then my daughter in law had a hair in her food. The manager was yelling at a waitress in the entry way and their were screaming 12 year olds at the table next to us. To top it off we had two bar tenders tell us we were drinking our drinks to slow and needed to speed it up. Will never go back. When you drive an hour for dinner and pay $40 for drinks you should at least like something.

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BJ
1 review
Dined on December 2, 2018
Overall 2food 3service 2ambience 1

It was our anniversary which I noted on our reservation and we where sat by an exit door??

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JM
Vancouver
2 reviews
Dined on December 1, 2018
Overall 4food 4service 5ambience 5

Great service. Great energy.

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OT
Orlando
1 review
Dined on December 1, 2018
Overall 5food 3service 5ambience 5

Great place for a special occasion with friends! Highly recommend planning ahead and arrange a birthday surprise.

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BB
1 review
Dined on December 1, 2018
Overall 3food 2service 4ambience 3

The food was OK, but overpriced for the quality. I must say, what really put me off was something you seem to regard as a big plus - the absolutely over-the-top size of the desserts. You could probably feed a small country with the amount of food that goes into the garbage! Quantity is no substitute for quality.

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KC
1 review
Dined on November 29, 2018
Overall 3food 1service 5ambience 3

The staff was excellent. SF should provide more staff to bring all items out at once. All items are very expensive. Menue needs more of a seafood selection. The drinks were amazing the food was poor tasting.

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I
1 review
Dined on November 26, 2018
Overall 2food 3service 1ambience 5

This is a one and done restaurant. You have to go see it and experience it, but afterwards, there is nothing to compel you to go back. The staff were very standoffish, especially the front end candy gentlemen but , our waitress was wonderful. the price of the food beverages were ridiculously over priced, and yet the beer they offered was in line with other local bar prices. I am glad I went and experienced the restaurant but mehhhh not necessary to go again.

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TR
Seattle
1 review
Dined on November 25, 2018
Overall 3food 3service 5ambience 5

Took my 7yr old niece for
Lunch. Food & drinks were EXTREMELY EXPENSIVE! I was expecting a high price, but for 3 appetizers, 2 drinks and a fancy milkshake it was over $100. The experience however, was totally worth it! Our server was AMAZING! She made my niece feel like she was the only person in the restaurant. All in all... expect a high tab, but if you’re in for a fun treat, it might be worth it.

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TH
1 review
Dined on November 25, 2018
Overall 2food 1service 4ambience 2

Our server was very friendly and attentive. The quality of the food was just not good, and our table was in an awkward spot in the restaurant. Overall the experience was just okay. I probably will not go back, but it was fun to at least try it out.

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OT
Seattle
3 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Me and my husband celebrated our 20th Anniversary with our kids. And we had a blast❣️

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j
Seattle
2 reviews
Dined on November 21, 2018
Overall 2food 2service 2ambience 2

Over priced food and slooooow service. The staff were very friendly but slow considering the restaurant wasn’t very full.

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BY
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Enjoyed my 25th birthday here! Our waitress was so helpful and super fun.

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OT
Seattle
3 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Really enjoyed the food and service was excellent!
Will definitely go back!

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OT
Sacramento
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Amazing experience

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QL
1 review
Dined on November 16, 2018
Overall 5food 5service 5ambience 3

Love coming to this restaurant for the food!.. Only down side was the music blaring in the background. Love the music choice but it was extremely loud. Could hardly hear the server or my date who was sitting in front of me!

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H
1 review
Dined on November 13, 2018
Overall 5food 5service 5ambience 5

Had an amazing time celebrating our Daughters 18th Birthday. So much fun and the food is amazing and of course the sweets are to die for !!

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T
1 review
Dined on November 11, 2018
Overall 3food 4service 4ambience 2

The food is ok. But it is to expensive for the food. Drinks are ridiculous expensive. I don’t think we will be returning. The server was very helpful and friendly.

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K
Seattle
2 reviews
Dined on November 11, 2018
Overall 2food 1service 2ambience 3

Tremendously overpriced with poor quality meals. Our lunches were all cold with lots of rubbery cheese. Beverages were fun, though way too big and sweet. Our 2 middle school aged daughters agreed, it was all just not good. Can’t recommend.

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OT
Chicago
8 reviews
Dined on November 11, 2018
Overall 1food 3service 3ambience 4

Went for a friend’s birthday but service seemed put off to do anything for his birthday. Service was okay but not great. Everything we ordered was, in my opinion, overpriced for what we experienced. Not thrilled and won’t be coming back.

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DN
1 review
Dined on November 11, 2018
Overall 4food 3service 3ambience 4

This is a great place to celebrate special birthdays with friends!!

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OT
Seattle
1 review
Dined on November 11, 2018
Overall 5food 5service 5ambience 5

This was the first time I’ve ever wrote a note and had them actually read it! I asked for a booth and they gave us this big round one and it was so sweet and romantic and everything was beyond wonderful!!

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N
1 review
Dined on November 11, 2018
Overall 2food 1service 4ambience 5

The food was really bad and the portions were huge.. very expensive for bad quality food.. i dont mind paying if the food is good but the pasta was really bad and the lobster and steak my friends ordered was bad too.. we ended up taking home most of the dinner.. even the bread was bad, we left it over there. The cocktails didnt have too much dry ice and the mojito didnt have too much alcohol.. The service was better than last time i was there, but my friends and i were very disappointed with the food.. please focus in quality rather than quantity..

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R
Seattle
2 reviews
Dined on November 11, 2018
Overall 3food 3service 3ambience 3

Definitely a special occasion venue. Drinks were on the expensive side ( $40 goblets , $18 mixed drinks...you get the picture ) Food was nothing to rave about and the atmosphere was really noisy. In between the really loud music ( felt like I was in a club) to the ear piercing whistles and shrieks every time there was a birthday announcement , you could hardly carry on a conversation.

On the plus side, the desserts were to die for and HUGE ! We opted to skip the traditional dessert menu and order a couple of chocolate martinis instead which was more than enough. Definitely not the place if you want to have a conversation however it is the place to go for decadent desserts.

If you’d rather skip the main restaurant and the noise level, I’d head for the chocolate lounge where the atmosphere is more inviting and had the full menu option.

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GF
1 review
Dined on November 11, 2018
Overall 1food 2service 1ambience 1

Absolutely horrible service. Ridiculously loud the entire time. There were 4 birthdays while we were there and they make a huge deal about it, yelling and singing waaaay too loud. Then, after singing, they proceed to turn the music up to a level where you literally cannot hear the people you are with talking for about 5 minutes. Our waitress didn't come back to our table even 1 time the whole meal. And to top it all off, the drinks were $40, yes $40... no prices given on the menu for obvious reasons. Wont be going back. These are facts, no exaggeration.

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CM
Seattle
1 review
Dined on November 11, 2018
Overall 5food 5service 5ambience 5

This place made my birthday so special and amazing! Love this place <3

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y
Seattle
19 reviews
Dined on November 11, 2018
Overall 2food 2service 1ambience 1

It was a huge mistake to take our 5-month old baby there for dinner. Our server was not attentive at all and the ambiance was not for us. Will not be returning.

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AG
1 review
Dined on November 10, 2018
Overall 2food 3service 1ambience 2

Completely overpriced!! Deceiving to not put the price of the drinks on the menu when they are 34.00. service was not friendly and very slow and it was not even busy.

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KV
1 review
Dined on November 10, 2018
Overall 2food 3service 2ambience 1

Please clean all the mirrors looks so dirty 👎I even want to take a selfie for the bad background

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JS
1 review
Dined on November 10, 2018
Overall 1food 1service 1ambience 1

Service was slow and there were only about 14 tables full in there. The restaurant looked dirty and it was very overpriced for the quality. You are definitely paying for the celebrity backing at this place and nothing more.

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ES
1 review
Dined on November 10, 2018
Overall 4food 3service 5ambience 4

Server was really awesome! Goblets were a little spendy for what we planned for so we got a shake and coffee instead. Rainbow sliders were super fun!

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RP
1 review
Dined on November 10, 2018
Overall 1food 3service 2ambience 4

We were quite shocked when received our bill and the charge for an alcoholic drink was $40 and the non- alcoholic was $34. The menu did not show the price.

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