Sugar Factory - Atlantic City

4.1
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1369 Reviews
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$30 and under
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American
Making the world a sweeter place! Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. We now have locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila.
What 1369 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.0
service
4.1
ambience
3.5
value
Noise · Moderate
77% of people would recommend it to a friend
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OT
1 review
Dined 2 days ago
Overall 5food 3service 5ambience 5

Girls weekend! Great service and not super crowded!

c
Atlantic City
10 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Food was awesome and waiter was fun! As always, the drinks didn’t disappoint!

OT
Atlantic City
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great place! I've seen some reviews about prices, but you really get a lot of food! Friendly service. Good experience all around.

OT
Philadelphia
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

I have a fantastic experience at sugar factory...

JL
Philadelphia
6 reviews
Dined 5 days ago
Overall 4food 4service 2ambience 5

We went with a bunch of girls after a conference. The place is small however very cute and trendy. We liked the choice of food, but don’t come
Here for
Tasty food because it is rather mediocre. but come here more for ambience and cool drinks
Rather than the food. We got one of
The goblets that are 60 oz but it has so much ice in it and by time the dry ice freezes over - the drink looks like it halved.

We really wanted the dessert but the server turned us off. When was very cold and has an attitude in her tone the whole time. So we left her a 17 percent tip (didn’t think it was stellar service) and she has the audacity to question the amount and ask this is what’s leftover for tip right? And said the tip amount.

It just left a bad taste in our mouth.

SM
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

We went to celebrate my daughter's 16th birthday. The waitress was fantastic and all the staff very focused on our enjoyment

OT
New York Area
3 reviews
Dined 7 days ago
Overall 4food 4service 4ambience 5

Fun place to go. Bring your appetite

OT
1 review
Dined on October 13, 2019
Overall 1food 1service 1ambience 2

Terrible service, do not recommend.

j
Philadelphia
6 reviews
Dined on October 13, 2019
Overall 3food 3service 4ambience 3

Great for kids, parties...menu is filled with sweets...wish they used better quality ice cream and real whipped cream. Share a dessert, they are big and not really that good so it's not like you'd eat it all because its amazing... it's just ok. But like I said, if you have kids or a 21 to 30 something...I'm sure they would love a party here.

OT
Philadelphia
1 review
Dined on October 12, 2019
Overall 4food 5service 1ambience 5

I love this place but our waitress suck

OT
Philadelphia
2 reviews
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

The energy was awesome! Drinks were great!

OT
1 review
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

Awesome!!
The food was delicious and service was great.

A
1 review
Dined on October 12, 2019
Overall 2food 1service 2ambience 2

I would recommend Sugar Factory to a friend but not this location. My appetizer came out before my drink. My appetizer was good but my food was terrible, I sent it back. My husbands sandwich was average. They used too much of the rock ice, most of the alcohol and the drink froze to the bottom of the cup. Typically a manager will come to check on the table if there is any issues, no one came over to ask how dinner was. I informed the host that it was a reservation for a birthday. There was no acknowledgement. The only decent thing was that my reservation was at 1230 and we arrived at 10 past 12 and were able to be seated.

OT
Atlantic City
1 review
Dined on October 12, 2019
Overall 3food 3service 5ambience 2

It was my 27th Brithday but no one offered us cake or any special desserts.

OT
Philadelphia
4 reviews
Dined on October 11, 2019
Overall 2food 2service 3ambience 3

over priced drinks that needed more alcohol. The experience wasn’t what I wanted had better at other SF

k
1 review
Dined on October 11, 2019
Overall 4food 4service 4ambience 3

It was a good experience. A little heavy on the wallet. Service was ok

OT
Baltimore
1 review
Dined on October 11, 2019
Overall 5food 4service 5ambience 5

Felt rushed but overall good experience

EW
1 review
Dined on October 11, 2019
Overall 4food 5service 5ambience 5

What a great first time experience at the Sugar Factory AC! Creative, delicious & great service!

MI
1 review
Dined on October 11, 2019
Overall 4food 5service 5ambience 3

I took my daughter there for a girls day before we headed to the Post Malone concert that evening. We only ordered burgers that came with fries & each a milkshake! It came to $78! Pretty expensive & then had to leave a tip! Easy $100 blown just there! It was delicious but way too expensive

C
New York Area
1 review
Dined on October 10, 2019
Overall 2food 3service 3ambience 2

Wasn’t anything special food wise. Drinks were ok. Price was way above average for the type of food

SK
Philadelphia
6 reviews
Dined on October 8, 2019
Overall 2food 2service 2ambience 2

I was super excited to check this place out and was very dissapointed. Server was nice, service was slow and the seating process was horrible. Place was slow, so service should have been better. Didn't see a manager entire time. Overall it was an expensive visit only to leave dissapointed.

A
Philadelphia
9 reviews
Dined on October 6, 2019
Overall 2food 2service 2ambience 3

Food was not good fir the price.

CC
Philadelphia
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

It was my first time, I was celebrating my birthday and they treated me well. The drinks were amazing and the birthday song was the best. The food was great, I had a wonderful time and be returning.

BD
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Fantastic service, especially considering it was a Friday night after a concert.
Definitely going back!

OT
New York Area
4 reviews
Dined on September 30, 2019
Overall 4food 4service 4ambience 4

Fun experience for all, especially the kids! Food and service always on point.

EM
1 review
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

A Birthday Lunch for my granddaughter.
She had a Milkshake ( which was enormous ) and Burger Platter. Then off to the candy store section and was overwhelmed with all of the choices. We all thought it was a great. We definitely recommend it to our friends

OT
Atlantic City
1 review
Dined on September 28, 2019
Overall 5food 4service 4ambience 4

Loved everything!

CA
1 review
Dined on September 28, 2019
Overall 3food 3service 1ambience 2

Very loud. Waitress did not bring any of us table settings. Appetizers came AFTER main course was served. At that time I asked waitress for napkins etc. she brought us tiny paper napkins like for a drink. No cloth napkins or forks/knives. I had to ask again for tablesettings. I will go to another Sugar Factory just not this one in AC.

HM
Philadelphia
3 reviews
Dined on September 27, 2019
Overall 2food 2service 3ambience 1

Too loud, WAY overpriced, two of our orders came our wrong and had to be sent back to the kitchen, and the manager was rude. The only pleasant part of our experience was our server, who was a really cool woman. Everything else was pretty bad. Also, the "60 ounce" drinks for $36 are mostly ice, dry ice, and candy - the actual drink is only enough for one person. And you don't even get to keep the glass.

OT
Atlantic City
3 reviews
Dined on September 27, 2019
Overall 5food 3service 4ambience 4

My waitress was super nice and amazing, but I’ve been here before and I didn’t have a good waitress.

OT
New York Area
1 review
Dined on September 27, 2019
Overall 5food 4service 5ambience 5

The fries are a bit salty.
The waitress was really nice, patient & accommodating.

B
1 review
Dined on September 25, 2019
Overall 4food 4service 4ambience 4

Fun Place for Fun Times...nice variety on the menu. The menu has something for everyone.

WL
Philadelphia
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Service was amazing also it was a great experience

B
Baltimore
42 reviews
Dined on September 22, 2019
Overall 4food 3service 5ambience 4

The breakfast menu has changed in the recent months and it is not as exciting as in the past.

OT
Philadelphia
1 review
Dined on September 21, 2019
Overall 4food 4service 5ambience 4

Server was great, drinks took too long considering mine was jack and ginger. Entrees were good, but the calamari app was junk for the price, frozen & rubbery. They did remove from the bill since we barely ate 8 pieces which I appreciated. Overall I would dine again but it’s mainly for overly large goblet drinkers with fog coming from them or extremely over the top ice cream deserts.

SC
1 review
Dined on September 21, 2019
Overall 4food 4service 4ambience 4

Great venue for parties or groups. My only drawback was having to ask the server to sing HBD to my daughter. I confirmed our reservation online & over the phone. The host took my information, name & reason for party. It wasn’t until the check came that I reminded the server. My daughter still got her moment. That is what mattered.
Our party had a great time & we would visit again.

DS
1 review
Dined on September 21, 2019
Overall 5food 4service 5ambience 5

Our server was the best. Her name is Erica (11:30 am shift). We we’re celebrating my grandsons 13th birthday and she made him feel like the world! Thank you to her for her kindness

JJ
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Great place. I am a returning customer. Such a great atmosphere for ANY occasion, especially celebrating! Cannot remember our waiters name but he was fabulous!

AB
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

We ready enjoyed this place. We need one in the Philadelphia area.

OT
1 review
Dined on September 18, 2019
Overall 4food 5service 4ambience 4

Bring your appetite!

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