Sugar Factory - Atlantic City

Name: Sugar Factory - Atlantic City
Address: 1000 Boardwalk, Atlantic City, NJ, United States, 08401-7415
Telephone: (609) 428-7283
Price range: $31 to $50
Rating: 4.1

4.1

4332 Reviews

$31 to $50

Contemporary American

Top Tags:

Sugar Factory has joined the collective of suburb brands at the Hard Rock Hotel & Casino in Atlantic City, NJ!

Accessible from the boardwalk and inside of the casino, Sugar Factory’s 1,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. Completing the confectionary, the café will offer coffees, hot chocolate, frozen hot chocolate, homemade specialty rainbow doughnuts and pastries in addition to homemade gelato and ice cream.
Sugar Factory’s menu features signature items such as savory crepes, salads, monster burgers, insane milkshakes and specialty pizzas. The legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant swirly pops, to name a few.

Make a reservation

Party Size

2 people

DateTime

Dec 10, 2023

7:00 PM

Booked 42 times today

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 8:00 am–1:00 am Sun 8:00 am–11:00 pm Brunch Sat, Sun 8:00 am–2:00 pm
Phone number
(609) 428-7283
Website
http://atlanticcity.sugarfactory.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (609) 428-7751

Location
1000 Boardwalk, Atlantic City, NJ 08401-7415
Neighborhood
Atlantic City
Cross street
Boardwalk
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Offers

Sugar Factory Happy Hour
Multiple dates available
Mon - Thu - 4:00 PM - 10:45 PM,Fri - 4:00 PM - 12:45 AM
Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-6pm and 9-10pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

Popular dishes

What 4,332 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4Food
4.1Service
4.2Ambience
3.6Value

Noise • Moderate

Loved For

Atlantic City / South Jersey Shore
Great for brunch
Atlantic City / South Jersey Shore
Kid-friendly
Atlantic City / South Jersey Shore
Most Booked
Atlantic City
Great for brunch
Atlantic City
Kid-friendly
Atlantic City
Innovative
Atlantic City
Lively
Atlantic City
Most Booked

4,332 Reviews

MD
MicheleD
New York Area
29 reviews
vip
5.0
29 reviews
Dined today
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We were celebrating my daughter’s birthday. The server was very friendly and our food and drinks were excellent!
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CW
CoreyW
New York Area
1 review
2.0
1 review
Dined 1 day ago
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 2
Our overall experience was could have been better. Our server didn’t come to the table often so she forgot items and wasn’t knowledgeable of the product being served. I felt for the price of a Buffalo chicken sandwich there should have been more chicken to fill the bun not an undersized piece. Excepted a better showing but got Johnny rockets results not up to Atlantic City standards. Probably won’t come back there is other casinos with better service and food
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NR
NancyR
Atlantic City
1 review
4.0
1 review
Dined 1 day ago
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
Service was great, food was great, it was very festive for the holiday my husband love the choice in music
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DS
DeniseS
Atlantic City
1 review
5.0
1 review
Dined 2 days ago
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Service was excellent and portions were huge! Chicken was a little overdone but overall a great experience
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JM
JanetM
Philadelphia
1 review
5.0
1 review
Dined 3 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
I enjoyed dining during my birthday. Not only were we seated even though we were a later reservation they were friendly and attentive. My food didn’t come out right the first time but they quickly corrected the issue. All in all everything was great!
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M
Marisa
New York Area
14 reviews
vip
3.0
14 reviews
Dined on December 2, 2023
1. Overall 3
2. Food 1
3. Service 3
4. Ambience 4
The server was very nice . But we got the wrong hot chocolate the fries were hard and cold and the chicken tasted like it came out of a bag of Perdue chicken chunks . For 250 I expected better
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OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on December 2, 2023
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Our server Cire was excellent! He took good care of us, and the male at the front desk was kind enough to take a picture of us when we asked. Kudos to all!
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OT
OpenTable Diner
Atlantic City
1 review
5.0
1 review
Dined on November 27, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Will go back there the next time I visit Atlantic CITY. Good food and specialty drinks.
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OT
OpenTable Diner
Philadelphia
1 review
5.0
1 review
Dined on November 26, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great place great staff great food. Great place to take the family.
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D
Dianna
Atlantic City
2 reviews
5.0
2 reviews
Dined on November 25, 2023
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Went for my daughter's birthday. She had such a great time and the server was great! I appreciated his patience and attention!
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L
Lisa
New York Area
8 reviews
vip
5.0
8 reviews
Dined on November 25, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Gigi was an attentive waitress Three of us dined. We ordered Hamburger with fries. Cheeseburger fires and a Caesar salad. (Cheeseburger at this location is one of the best.) For drinks we ordered Martini Mudslide which had to be sent back because it tasted like plan milk. (I order this drink each time I visit). The waitress agreed the drink looked watery. Drink was remade. It was delicious. Second drink Passion Fruit Margarita. Delicious. Must have. Overall family had a good time.
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F
Funatsugar
Atlantic City
2 reviews
5.0
2 reviews
Dined on November 25, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Checkin was professional, server courteous and professional. Had patience with everyone and kept us informed. We had visitors from Europe and enjoyed the experience We being our family all the time and look furwsrd to the next time.
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TR
TamikaR
Atlantic City
10 reviews
vip
1.0
10 reviews
Dined on November 24, 2023
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 5
My fiancé and I have been to Sugar many times and our experience was nothing like before. We arrived on time for our reservation and were seated quickly. As we walked to our seats, there were many tables with dirty dishes and we just assumed they were slow with the cleaning. Our waiter greeted us and welcomed us to Sugar. She gave us time to look at the menu and came back in a timely manner. We placed our order for two appetizers and two meals, one water and one vanilla milkshake. My fiancée asked questions about the milkshake because there were no white chocolate swirls and the waiter acted like she couldn’t understand what was being asked. The milkshake was sent back. We had to ask several times for items and the waiter never back to check on us for a while when she finally did she asked “Is everything ok now?” I simply said yes and she was on her way. I received the wrong meal. I was giving the shrimp Alfredo instead of the shrimp stir fry. When I received the correct meal, it was great, nice and hot. The waiter never came back to apologize or show any sympathy. We asked for to go boxes and plastic ware and it took her forever to bring this items and the check. We did not tip for such bad service. Not sure if we would be back again.
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OT
OpenTable Diner
Atlantic City
1 review
5.0
1 review
Dined on November 21, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our server was so sweet and friendly. She made sure our drinks were poured and we were Taken care of
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OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on November 19, 2023
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 5
Place is energetic! Especially if it’s your birthday. This is the place I recommend on vacation with your partner, friend, or family to get energetic and celebrate someone special day
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AF
AryccaF
Philadelphia
2 reviews
5.0
2 reviews
Dined on November 12, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent costumer service and a great experience!!!!
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SM
SheriM
Philadelphia
4 reviews
5.0
4 reviews
Dined on November 11, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Awesome experience, great service, great food, creative and abundant drink choices. No room for dessert, so gotta go back just to try dessert.
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JH
JamieH
1 review
1.0
1 review
Dined on November 11, 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Disappointed. Was looking forward to french toast but could not get it.
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OT
OpenTable Diner
Philadelphia
3 reviews
4.0
3 reviews
Dined on November 11, 2023
1. Overall 4
2. Food 3
3. Service 2
4. Ambience 3
We dined here after seeing Disney on Ice. Everyone seemed to have enjoyed their meal. I asked the waitress for one thing, hot sauce. 20 minutes later she stops by the table and asks me, “did someone bring the hot sauce. I told someone to drop it off.” I replied “no, I didn’t not receive it”. She then asks if I still like some. Um, no thank you. Food is cold by this point. Check please.
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MM
MatthewM
Philadelphia
6 reviews
4.0
6 reviews
Dined on November 11, 2023
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 4
Good food, great service. Affordable for a casino restaurant. Nice ambiance.
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NP
NanikaP
1 review
3.0
1 review
Dined on November 11, 2023
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
The wait wasn’t bad, I thought the restaurant could have been bigger but still an intimate setting. Due to it being busy and short in staff the waiter wasn’t attentive and got my order wrong. The prices are reasonable.
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JC
JenC
New York Area
1 review
1.0
1 review
Dined on November 10, 2023
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 4
Worse service I ever had. Took over 2 hrs for a simple lunch. The waiter was nowhere to be found and overwhelmed with his tables. No other staff helped out. Manager never came over to the table but took one coffee off our bill after our order got “lost in translation”. With better waitstaff and management it would be a nice restaurant.
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s
stacyr
1 review
3.0
1 review
Dined on November 10, 2023
1. Overall 3
2. Food 2
3. Service 2
4. Ambience 2
Our server was annoyed and short answered . We accidentally spilled water on the table and asked a waitress to help , she cleared ice but left table flooded. I asked for napkins and a clean up from our waitress and she threw 2 new fabric arrangements on table and left , table still flooded . Our waitress came back for order and I asked napkins and for simplest question on how to break it down for a 7 year old and she said umm idk it’s tacos . I said take off onions and send simple. She was super annoyed and unpleasant. We got food and it wasn’t very good my chicken sandwich was chicken breast flooded with hot sauce - couldn’t eat it. For 3 people to eat at over 100 dollars, it was disgusting and so jot worth it . Only saw the waitress 3 times - water spill, order, and check . Very disappointed. Not such a welcoming great establishment.
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p
priscillas
1 review
4.0
1 review
Dined on November 9, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Put up at the entrance did not get the full experience with sitting near other diners.. very very expensive 2 people no appetizers 2 entrees 2 drinks and dessert. 160.
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OT
OpenTable Diner
San Francisco
2 reviews
3.0
2 reviews
Dined on November 9, 2023
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 3
The food was disappointing. The smoking drink was awesome. The service was excellent, but, was too quick to come out. I felt rushed.
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DF
DanaF
1 review
5.0
1 review
Dined on November 9, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Surprised how good the food was! The drink prices are ridiculous, but if you have kids with you, you have to get the goblets. Our drink portion of the check was way more than our food portion.
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JF
JoanneF
Philadelphia
2 reviews
5.0
2 reviews
Dined on November 9, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 3
The food and service were excellent. It was noisier than expected.
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LI
LauraI
1 review
3.0
1 review
Dined on November 9, 2023
1. Overall 3
2. Food 2
3. Service 2
4. Ambience 2
I was excited to take two of my grandkids there. One is 12 and one is 10. We didn't have anything out of the ordinary and only one lemonade. Bill was 75 dollars with out tip. I wouldn't mind if the food and all was good, but it was medicore at best. Not worth the hype or the price.
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J
Jerry
Atlantic City
3 reviews
5.0
3 reviews
Dined on November 9, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We like coming here very much so we come often. It is a fun place.
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r
ritaj
Philadelphia
25 reviews
vip
4.0
25 reviews
Dined on November 6, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
It was a quiet night. Food was good. Had to wait a while for goblet drinks I guess short handed. All was well. Definitely would go back.
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GW
GriselW
1 review
3.0
1 review
Dined on November 5, 2023
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 3
Ordered the mini sliders that. Ones with the duck. No duck just sliders said we would get a discount no discount no substitution
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OT
OpenTable Diner
Atlantic City
1 review
4.0
1 review
Dined on October 29, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 5
We celebrated our daughter’s 6th birthday . The food was good. Drinks were amazing, however $35 to CUT AN 8 in cake is literally beyond. Keep in mind, I paid $13 for the cake. 🙄 get rid of that high a$$ fee . I’d understand $10-15 but $35 is stupid . This place is only for special occasions which is why they charge a lot.
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TL
TinaL
1 review
3.0
1 review
Dined on October 29, 2023
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 5
Disappointed asked if a cake can be brought in was told yes. Never anything about a cost to do so.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on October 29, 2023
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
Ok, drinks good, food ok Very loud atmosphere Bathrooms not tidy
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SB
SergiyB
1 review
5.0
1 review
Dined on October 28, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Everything was great, amazing food and drinks gorgeous. Thank you
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GT
GerryT
Philadelphia
14 reviews
vip
3.0
14 reviews
Dined on October 26, 2023
1. Overall 3
2. Food 2
3. Service 3
4. Ambience 4
I go here all the time but this time asked not to take the appetizers and meal out at the same time, well they did so by the time we finish the appetizers the meal was cold, and the chicken sandwich was the worst, we could even eat it the chicken was like rubber…don’t no if I’ll go back
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T
Tequila
1 review
3.0
1 review
Dined on October 24, 2023
1. Overall 3
2. Food 5
3. Service 4
4. Ambience 5
I put in that it was birthday but no one said anything at the restaurant. It’s not that they had too but why ask. A little gesture as saying Happy Birthday would have made this experience ( our 1st time) would have made it a five star across the board.
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BH
BarbaraH
Charleston
7 reviews
3.0
7 reviews
Dined on October 24, 2023
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 3
Food mediocre at best. Definitely not worth the price. Friendly staff.
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JD
JessicaD
1 review
5.0
1 review
Dined on October 22, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We had a great birthday celebration! Food, server, atmosphere were all wonderful!!
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RQ
RonaldQ
1 review
5.0
1 review
Dined on October 21, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great drinks…food was great and service was excellent
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace
- Diner temperature check required
- Staff temperature check required

FAQs

Sugar Factory - Atlantic City offers takeout which you can order by calling the restaurant at (609) 428-7283.

Sugar Factory - Atlantic City is rated 4.1 stars by 4332 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 10, 2023

7:00 PM

Booked 42 times today

Order delivery or takeout

Google Map for Sugar Factory - Atlantic City

1000 Boardwalk, Atlantic City, NJ 08401-7415

Additional information

Cross street
Boardwalk
Neighborhood
Atlantic City
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 8:00 am–1:00 am Sun 8:00 am–11:00 pm Brunch Sat, Sun 8:00 am–2:00 pm
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Website
http://atlanticcity.sugarfactory.com/
Phone number
(609) 428-7283
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (609) 428-7751

Sugar Factory - Atlantic City

Make a reservation

Order delivery or takeout

Private dining

Additional information

Offers

Sugar Factory Happy Hour

Popular dishes

Sugar Factory Rainbow Sliders

Jalapeno Burger

Donut Burger

Menu

What 4,332 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Physical distancing

Protective equipment

Screening

FAQs

Does Sugar Factory - Atlantic City offer delivery through OpenTable or takeout?

How is Sugar Factory - Atlantic City restaurant rated?

Is Sugar Factory - Atlantic City currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information