Sugar Factory American Brasserie Restaurant

Sugar Factory American Brasserie Restaurant​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. j

   janyce

   ボルチモア・メリーランド州評価・口コミ (4)

   5.0

   2025年4月18日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Service was very good. I had the turkey club which was very good and plenty of hot fries
   

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2. I

   Iris VIP

   ボルチモア・メリーランド州評価・口コミ (25)

   2.0

   2025年4月14日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 4

   first was waiting 30 minutes just for a plain Caesar salad and then of course five minutes later my entrée came. The salmon was overdone and service was absolutely awful. An hour and 20 minutes for a salad and salmon. and of course cause my hot  entree Came five minutes after my salad I could barely eat my salad. All of this for $50. Poor service and overpriced. 
   

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3. S

   Steacey

   ワシントン DC エリア評価・口コミ (1)

   1.0

   2025年3月28日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 4
   4. 雰囲気 2

   bThe Manager here thinks she is more important than the customer. We came in with a coupon which she refused to honor, and she was not interested in making any accommodations for us. We had driven 3 hours to stay the weekend at Dover Bally's and cancelled dinner reservation to take advantage of the offer and enjoy our evening. She made the restaurant experience very negative. She had no intention of making the problem right. We are not people that are always looking for freebees or handouts, but her pompous attitude showed her immaturity. We won't be ack. Maybe she is the reason hardly anyone was there on a Friday night.
   

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4. B

   Bonnie

   サウスカロライナ州評価・口コミ (1)

   2.0

   2025年3月16日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 2
   4. 雰囲気 3

   1.5 hrs to get food. 1 order of chicken tenders,sliders& onion rings.
   

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5. M

   Mimi

   オーランド・セントラルフロリダ東評価・口コミ (2)

   4.0

   2025年3月15日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   The food was just OK. Service was poor, but a fun place to eat.
   

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6. PM

   PeggyM VIP

   ワシントン DC エリア評価・口コミ (3)

   5.0

   2025年3月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   It is always a good time at Sugar factory. The food is always good quality and we enjoy the atmosphere, as they do a wonderful job celebrating birthdays, etc. The wait staff at the Sugar factory in Dover Downs, in Dover, Delaware are a wonderful team.
   

   Sugar Factory American Brasserie Restaurant2025年4月6日に返信済み

   Thank you so much for your kind words, Peggy! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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7. OT

   OpenTable ダイナー

   Atlantic City評価・口コミ (1)

   3.0

   2025年3月14日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Our dinner and dessert came out at the same time. That pretty much killed the visit.
   

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8. L

   LOUISE

   Unspecified評価・口コミ (1)

   5.0

   2025年3月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Our first dining experience at Sugar Factory and found a varied and very tasty selection on the luncheon menu. Waitress was so kind and professional. Was disappointed we couldn't choose from a dinner menu; however, missed dinner reservation by 1 hour. Will definitely return for dinner in the near future. Thank you Bally's.
   

   Sugar Factory American Brasserie Restaurant2025年3月12日に返信済み

   Thank you so much for your kind words, Louise! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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9. D

   Debbie

   Philadelphia評価・口コミ (1)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had great service. April was our waitress and she is the best. She is always friendly and very attentive. She is the reason we eat there. We had gotten bad service before and tried one more time and April changed our opinion of the Sugar Factory for the better.
   

   Sugar Factory American Brasserie Restaurant2025年3月12日に返信済み

   Thank you so much for your kind words, Debbie! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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10. R

    Ricky

    Philadelphia評価・口コミ (1)

    1.0

    2025年2月23日にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 1
    4. 雰囲気 3

    Food was subpar. Cool looking pancakes and milkshakes but too much fluff and the actual food not that great. Asked for a goblet menu twice-never received. So we did not get goblets for our 13 year Olds birthday. Offered ice cream as treat after waiting for 20 minutes for the check. They were NOT busy at all. We didn't stay for the free ice cream. Burgers were good but careful the menu description does not match the food you get. The cheesy did not say anything about Mac and cheese on the burger. It's a cool place but service sucks way over priced and food is meh.
    

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