Sugar Factory American Brasserie - Miami
Sugar Factory Miami offers the brand’s renowned retail offerings, including the world-famous Couture Pops. Known for their celebrity appeal, Sugar Factory’s Couture Pops are sure to be a hit among Miami’s elite. Grab-and-go selections will include novelty and bulk candy, snow cones, gelato and ice cream sandwiches to enjoy along the boardwalk.
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I loved it the food was amazing service was fast everything was just great
Service a bit slow. Drinks mixed up. But overall good especially for families.
My friends 40th bday
Overall my experience was great!! The waiter was very attentive and food was good. The outside tables could be updated some.
Fun experience, great service, parking challenging
Expensive food, server was nice but very slow service.
Since the tip is included, they just don't care if you wait for drinks or for them to come and remove items.
Food was bad, Mac and Cheese burger had BBQ Sauce?, horrible!!!!.
I had a good time at the Orlando Location so i figured Miami was going to be better..... Wrong!!!!!
Even tho Orlando lack of good service, floor was dirty and even gave us a broken chair, the food and ambiance were great so i figured i will give it another chance in Miami.
I don't mind the prices if you provide excellence, but for such horrible food and service no way.
Take your kids buy them candy's and keep Moving.
Went with my girlfriend for valentines. The ambience was great, the food was amazing, and the servers were super friendly! First time here ! In would go again
The food was served very quickly and everything was wonderful.
Drinks were great! We had a great time and experience.
Great food great service!! :)
Loved the outdoor ambiance and energy! Had the salmon salad and it was amazing.
Fun for tourists, but way overpriced and food is just mediocre. This was my second visit there and the service was not particularly good either time, especially considering there were very few other patrons at the times we were there.
We went to the Sugar Factory to celebrate my birthday. We were amazed by the candy/sugar ambience & amazing selection on the menu. We ordered candy cocktails & milkshakes of grand artistry! Our waiter was very attentive! My ice cream came lit with fireworks! Just wonderful!
Can’t remember the servers name, but he was from Germany. Very friendly. Happy the restaurant could accommodate us for my friends birthday. Had a great time and delicious drinks
Amazing food and deserts! Great place for kids!
Birthday- wS great
The food took forever to come and it wasnt even crowded, and there was bees all over the place disgusting honestly!
Excellent all around! The drinks were way too expensive, but put a smile on my daughter’s face! 😊
There was a 20% service charge included in the check. That explained ALOT. There were plenty of servers, only a few tables seating indoor and outdoor. We sat inside. The servers seemed to be trained on how to politely gaze around the room and completely ignore you. Our server was very polite the few times we saw him.
The environment was like an old time diner with a twist! The twist being candy everywhere. We went just to check the place out because it seemed like a place everyone should try once. We had the watermelon themed goblet and it was a fantastic drink. The only complaint we had was about the sticky tables and almost grimy atmosphere. The whole experience was super enjoyable though don’t let that discourage you from going your self!
Overrated and overpriced. Maybe good for one time and that’s it
My birthday. The prices are too expensive. The business is very overrated but I made the best out of it
Great experience. Everything served looked great. Our slider apps were good and Salmon salad was fantastic.
Dominic our waiter was awesome! Phenomenal service!
Sugar factory is a great place for kids, anyone looking to turn an occasion into an experience and for those who love all things sugar! The atmosphere and decor is unique and appealing. The food and service is very good. The atmosphere and decor is perfect. Of course as with any experience, it comes with a price but worth it.
Lamb was so moist..all food tastey...service impeccable.
Would love to visit again soon...and got to see a celebrity while there!!!
I took my mom here to celebrate her birthday. She thoroughly enjoyed it. Matt our waiter was great! He added a special touch yo make my mom's experience memorable.
We went out for NYE and dud to how busy it was we unfortunately suffered from poor service. We ordered drinks from the bar that never came and we were finally told that the bar was slammed and we’d have to wait longer, however tables around us that came after us were able to get fancy cocktails.
We ordered the rainbow doughnut with ice cream which turned out to be more like a rainbow bagel instead, not sweet or light and fluffy or soft with not enough ice cream. The Classic was okay but would’ve been nice if the cookies were warm like what’s done everywhere else that does cookie and ice cream.
We hope to return on a quieter day when service will be on the level it’s known for along with the food and beverage.
My grandchildren loved it and that’s all that mattered.
Drinks and food was GREAT! I went for my birthday and I had a blast!! Please visit you won’t be disappointed.
I live here locally on the beach and had some friends visiting from Broward county so I asked them to meet us there because we had children and thought it would be a fun place for them. First of all it took forever for orders to be taken then the food came before the drinks came out. The food was OK but the service was really lacking. Probably won’t be back.
Fun time at Sugar Factory! Surprisingly good fettucine alfredo dish.
The food and milkshake were great; however, the service was terrible. They didn’t allow us to sit outside because they didn’t have enough personnel, they didn’t want to make a milkshake because they were short on staff. They didn’t check enough times on our table, and then they automatically took 20 percent for tip which they did not earn. The food is good, but overpriced.
Only one and If you like those colored drinks. Food was good but way overpriced and service is very poor and slow. But 20% gratuity included so why would they even try
Best meal ever!! We had so much fun there and we would definitely go back. Food was absolutely amazing!!
Good for photos but that's about it. Service is horrible and they take 20% gratuity automatically so no point for the servers to even try. Very slow and over priced.
Great for kids and whole family!
Food didn’t meet my expectations, I went to Sugar Factory in Orlando and it was a great experience, this one don’t waste your money, no worthy
Amazing food, great ambiance!!! Will definitely return!