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About Sugar Factory American Brasserie - Miami

Miami’s sweet new hot spot, Sugar Factory American Brasserie, is now open at the stylish Hotel Victor on Ocean Drive at the epicenter of South Beach’s celebrity and social scene. The 3,000-square-foot brasserie and retail store houses a luxuriously hip dining room and expansive 100-seat patio overlooking South Beach.

Sugar Factory Miami offers the brand’s renowned retail offerings, including the world-famous Couture Pops. Known for their celebrity appeal, Sugar Factory’s Couture Pops are sure to be a hit among Miami’s elite. Grab-and-go selections will include novelty and bulk candy, snow cones, gelato and ice cream sandwiches to enjoy along the boardwalk.

1144 Ocean Drive
Miami Beach, FL 33139
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American, Dessert

Hours of Operation:
Taking reservations for
Sunday to Thursday: 7:00am to 11:30 pm
Friday and Sunday: 7:00am to 1:00am

Cross Street:
Hotel Victor

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(305) 604-0323

Website:
http://sugarfactory.com/miami

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Outdoor Smoking Area, Private Room, Takeout, Wheelchair Access, Wine

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Private Dining

Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs.

Sugar Factory American Brasserie - Miami Ratings and Reviews

5
4
3
2
1

3.4

Overall Rating

based on recent ratings
food

3.5

service

3.3

ambience

3.5

value

2.8

Noise

Moderate

47% would recommend it to a friend

Good for Birthdays (28)
Fun (26)
Special Occasion (21)
See All
Good for a Date (17)
Good for Groups (17)
Kid-friendly (13)
Casual (12)
Handcrafted Cocktails (11)
Happy Hour (11)
Creative Cuisine (10)
Tasting Menu (10)
Hot Spot (10)
Worth the Drive (9)
Good for Anniversaries (8)
Great for Outdoor Dining (8)
People Watching (8)
Vibrant Bar Scene (7)
Great for Brunch (5)
Late-night Find (5)
Live Music (5)
Great for Lunch (5)
Romantic (5)
Scenic View (5)
Waterfront (5)
Comfort Food (4)
Cozy (4)
Bar Seating (3)
Business Meals (3)
Fit for Foodies (3)
Pre/post Theatre (3)
Authentic (2)
Neighborhood Gem (2)
Quick Bite (2)
Afternoon Coffee (1)
Quiet Conversation (1)
Sunday Lunch (1)
Good Vegetarian Options (1)
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770 reviews
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·Dined 2 days ago

All I will say is that I will never return 1st experience will be my last!!!

Tags: Fit for Foodies
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food5
ambience2
service4
value3

 
·Dined 2 days ago

Was very expensive for what we actually had but was still great vibe and experience as hadn’t been before. So worth the visit.

Tags: Kid-friendly, People Watching, Vibrant Bar Scene
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food4
ambience3
service4
value2

 
·Dined 2 days ago

We went for my daughter's birthday - four girls and one adult. The restaurant was almost empty, but service was still very slow. We got hamburgers with fries, which were mediocre, and one drink the girls shared, and the total was $175 (the tax and the 20% included tip). The large drink was $40 with alcohol, or $36 without alcohol, which seems wrong - it was essentially soda with candy in it, and a little dry ice. I would have expected it to be less without the alcohol. The restaurant does not do anything special for birthdays, other than put a sparkler into whatever incredibly overpriced dessert you choose to order. We decided to get ice cream at the store on the way out instead. The menu is fun, but not worth the price. If I ever go back, we might just go for milkshakes as a treat, but certainly not for dinner.

Tags: Kid-friendly
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food2
ambience4
service3
value1

 
 (New York Area)·Dined on February 11, 2018

i dont recomend this restaurant, the foods it is not the value and its not good food, the prices is expence, and the wine list it is desaster.

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food1
ambience2
service2
value1

 
 (Miami)·Dined on February 10, 2018

It Was Ah’ night I’ll Never forget ... Gave my girlfriend ah’ promise ring &&’ it Was Juss The Right Environment &&’ I Loved It ... Will Be There Again ...

Tags: Good for Groups, Fun, Cozy, Good for Anniversaries, Casual, Comfort Food, Tasting Menu, Good for Birthdays, Special Occasion, Live Music, Great for Brunch, Good for a Date, Romantic, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Miami)·Dined on February 10, 2018

All good except for fact they didn’t mark down that we showed up! Even after I spent $178 on not a lot of food and only two drinks.

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food4
ambience4
service4
value2

 
 (Miami)·Dined on February 9, 2018

The food was good but the overall service and experience was pretty poor. This was our first time there for my husbands birthday and I do understand that servers and waiters are very busy managing several tables at once but I only interacted with my waiter 3 times(for my drink order, for my entree order, and for my check). The wait time just to ask for some napkins was unreasonable and the atmosphere was very noisy to where I could barely hear what was being said across my own table.

Tags: Waterfront, Happy Hour
Was this review useful to you?Yes·No·
food4
ambience2
service1
value3

 
 (Miami)·Dined on February 4, 2018

I loved the food & drinks , even had a candy store .

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on February 4, 2018

The food it’s just ok. Everything is overpriced and as the tip (20%) is already included the service is just horrible.

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food2
ambience1
service1
value1

 
 (San Francisco)·Dined on February 3, 2018

The Sugar Factory is a great novelty restaurant. The food is delicious and the desserts are great and different from most restaurants I have been to.

Tags: Comfort Food, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Miami)·Dined on February 3, 2018

Table was dirty when we sat down , food took very long for sandwiches. Definitely over priced !

Was this review useful to you?Yes·No·
food3
ambience3
service3
value5

 
 (Atlanta)·Dined on January 29, 2018

I don’t live in Miami ..

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food4
ambience4
service4
value4

 
 (Miami)·Dined on January 27, 2018

The food was over priced and flavorless. Although the ice cream creations was over top! It is worth going for that alone. The regular food was substandard and super expensive. I am glad we had a groupon. The cocktails were creative and fun too!

Was this review useful to you?Yes·No·
food1
ambience4
service3
value2

vip
 (New York Area)·Dined on January 27, 2018

This is a noisy party venue. Why else would someone pay $42 for cocktail? That's right. Their specialty drinks go for as high as $42. Be prepared for a lot of noise, long waits for food (between courses), and mediocre quality food items. (Given the high price-points, one would expect better.) While the service was fine on the day I went, it was not enough to make up for the so-so food and expensive price tag. On a positive note, their milk shakes are festive and unusual, but again, costly. $22 for a shake is a bit much. (And since tax and a 20% gratuity is automatically added. That's one expensive dessert!) Pass! For the money, you can dine at a finer establishment in Miami Beach (or anywhere else for that matter). This place is more about schtick.

Tags: Good for Birthdays
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food1
ambience3
service3
value1

 
 (Miami)·Dined on January 27, 2018

I was really disappointed in the service. The price was outrageous, which I would be willing to pay, but the food wasn’t that imprsssive for the ridiculous price. Our server made a million mistakes and charged us for things that weren’t ours.

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food3
ambience1
service1
value1

 
 (Miami)·Dined on January 26, 2018

It was ok... to much nois.. next time i will take seats outside

Tags: Handcrafted Cocktails, Casual, Good for Birthdays, Hot Spot, Special Occasion, Fun
Was this review useful to you?Yes·No·
food3
ambience3
service5
value2

 
 (Miami)·Dined on January 26, 2018

To expensive to be honest over priced
The seafood was good but the drinks where
To expensive, I think $40 for a drink for the kids with that ice is cool but to expensive.
The cost for my was almost $400.00 that night for 4 people.
I will think twice before I have to go back again.

Tags: Business Meals, Good for Birthdays, Good for Groups
Was this review useful to you?Yes·No·
food3
ambience5
service3
value2

vip
 (Miami)·Dined on January 23, 2018

Well I would have give them 1 star if I had never been to sugar before. I have been to a couple of them though out the states and the service and quality outside of Miami was exceptional. I’m not sure what happen to the Miami Beach location. I have a reservation and they couldn’t accommodate the party size. All the food kept coming out cold. They kept forgetting items especially our goblets. Our waitress was the same lady who ran the gift shop so they have nooooo staff whatsoever. All the people dresses in black that are management just stand here and do nothing. Let’s just say the food and service was def not worth it. Even after the 50 percent off we got. If you go to any other sugar factory on the world you will love it. Just not this one. The Lincoln road location closed down I’m sure for their poor service but at least when I went it was wayyyyy better than here. Anddddd the worst part is that when u order the colorful burgers here they give u this bootleg rubber duck at the other locations they give u the cute one with the sugar factory logo.

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food1
ambience1
service1
value1

 
 (Miami)·Dined on January 21, 2018

This place is the most overpriced restaurant i have been to. I am a foodie and i don’t mind spending money on good quality food and experiences. They offer “60oz” drinks for $40 each. The drink is served in a large goblet but they fill it to the top with ice and the waiter ours the drink in at the table from. 20oz shaker. Fried chicken was dry and costs $24 for 3 very small pieces of chicken. Publix friend chicken is bigger and better. Stay clear of this place unless you feel like flushing money down the toilet. My bill for 4 people for lunch was $150. Never again!

Was this review useful to you?Yes·No·
food3
ambience3
service4
value1

 
 (Miami)·Dined on January 21, 2018

The waiter was nice, that is all. Service took forever to arrive, from the drinks to the food and following up to check on us. The food was edible but defiantly not worth the cost or to brag about, It was NOT mouth watering delicious. I had high expectations for this restaurant, all the hype and pretty drinks. Looks can be disappointing. I won't be coming back nor recommending this restaurant. Very disappointing experience in all.

Was this review useful to you?Yes·No·
food1
ambience1
service2
value1

 
 (Detroit)·Dined on January 20, 2018

Loved it, thank you

Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (Miami)·Dined on January 20, 2018

Great service just a bit overpriced. Prices on the drink menu are not accurate.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Orlando)·Dined on January 18, 2018

Ripp off. Terrible expensive, dessapointed!
We went for our aughter’s bday.

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food2
ambience3
service4
value1

 
 (Miami)·Dined on January 15, 2018

Service was a bit too slow.

Was this review useful to you?Yes·No·
food3
ambience3
service3
value3

 
 (Miami)·Dined on January 15, 2018

Went to have breakfast and was highly disappointed. Pancakes were thin and bitter and the waffles were a little bitter too. Tables and chairs were dirty and looked old and unkept, and the overall experience was not what good. Way too expensive and not worth it AT ALL. I don't mind paying more if the food is worth it but here, no way. ☹

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food1
ambience3
service2
value1

 
 (Orlando)·Dined on January 14, 2018

We waited 40 minutes just for our drinks! We could go 20-30 minutes without seeing our waiter! We were there longer than we should have been. I’ve been to the Orlando location a few times before, but this is my first time at the Miami location. It was horrible! For one, they forgot to put sauce on my burger. After I told the waiter, he brought it to me on the side and I had to put it on myself. Then they forgot to put the snickers bar on my milkshake. I spent $55 here and I regret it so much. Like the food, but the waiter DID NOT deserve that automatic 20% on my bill. Hated this location!

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food4
ambience2
service1
value1

 
 (Miami)·Dined on January 13, 2018

One word: AMAZING. Enjoyed every minute of my birthday there ☺️💚

Tags: Good for Groups, Good for a Date, Tasting Menu, Handcrafted Cocktails, Happy Hour, Hot Spot, Live Music, Fun, Good for Anniversaries, Good for Birthdays, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Key West)·Dined on January 13, 2018

Server was slow and inattentive, food was ok, dessert was good, and the music was EXTREMELY loud making it impossible to have a conversation with my wife at a two top table.

Tags: Good for Birthdays
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food3
ambience1
service1
value1

 
 (Salt Lake City)·Dined on January 13, 2018

This restaurant is so over-hyped. The kids had seen it and heard about it from social media. We were in the area for another event. We called the restaurant to make sure we could valet park and nobody EVER answered the phone. Turns out, there was a festival in the area, parking near the restaurant was non-existent. The restaurant staff were not knowledgeable about the menu and the service was terrible (but gratuity is already included). Pizza was disgustingly undercooked and burger was average at best. I would not go back.

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food2
ambience1
service2
value1

 
 (Miami)·Dined on January 12, 2018

Terrible slow service. It took 20 minutes for a waiter to greet us even though there was four other other customers inside. Ridiculously expensive drinks and the food it's just the same thing you would get at a diner. The only good thing is probably the candy bar

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food1
ambience1
service1
value1

 
 (Atlanta)·Dined on January 12, 2018

The food was great!
Service was terrible, I made a reservation online and when I arrived, the lady outside walked us to the door. She opened the door and even held it for us as we walked in. She didnt follow us in, didnt give us any direction, nothing. The gentleman behind the counter was playing on a tablet and didn't speak to us for a good 10-15 mins while we stood there.

Tags: Scenic View, Tasting Menu
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food5
ambience5
service1
value5

 
 (Toronto)·Dined on January 9, 2018

Good food but over priced food and drinks. We enjoyed ourselves very much but we're shock at the bill when received. We were a table of 7. Service was slow but the food was good. Huge menu.

Tags: Casual, Neighborhood Gem
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food4
ambience5
service3
value1

 
 (Philadelphia)·Dined on January 6, 2018

Very energetic, kid friendly atmosphere and its somewhere to go as a family. Drinks very pricey but you pay for the experience. We went for a friends birthday and we shared the drink because it was HUGE. Food was ok, but again you pay for the experience.

Tags: Handcrafted Cocktails, Vibrant Bar Scene
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food3
ambience3
service3
value2

 
 (Miami)·Dined on January 5, 2018

very expensive for what it is. Food not too great and you get charged for Hotel fees plus another fee. Our server was very nice but food not so great :( Expensive for what it is

Tags: Casual
Was this review useful to you?Yes·No·
food2
ambience3
service4
value2

 
 (Miami)·Dined on January 5, 2018

I took my children here for a fun afternoon. The food was average the shakes looked much better then they tasted. The wairress did not speak English well and had s hard time understanding us. The check had much higher prices then the menu. When I pointed this out to a manager she didn’t act shocked it was almost as if they do this regularly to see if anyone picks up on it. When they corrected it they added a discount too which was nice considering the shakes where completely overpriced at 22 dollars. The food is overpriced since it isn’t very good. It was fun to go once for the pretty desserts but we wouldn’t go back.

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food2
ambience2
service2
value1

 
 (Miami)·Dined on January 4, 2018

Seats to close together. Server and or host didn’t check my reservation. Got a crowded seat in the middle for only 2 people

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food3
ambience3
service3
value2

 
 (Miami)·Dined on January 4, 2018

A little pricey but great food

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food5
ambience5
service5
value5

 
 (Miami)·Dined on January 3, 2018

Great Restaurant with excellent food. Be ready to pay for quality. Our family of 6 was very impressed. Total bill was $180 no alcohol & no dessert. Signature drink is $42 & dessert milkshake is over $20.

Average meal ticket will run about $300 for 4 people with drinks.

We will definitely go back as we want to try different meals, drinks & milshake.

You can go for a drink, a meal or simply dessert.

Enjoy... I know our family will be back !

Tags: Good for Birthdays, Casual, Waterfront, Vibrant Bar Scene, Fun
Was this review useful to you?Yes·No·
food5
ambience4
service4
value3

 
 (Miami)·Dined on January 2, 2018

Overpriced!! The $40 drinks have very little alcohol and cost too much. Don’t even get to keep glass which is plastic and it costs $25 if u want to buy it. Disappointed. Very noisy and difficult to have a conversation with people u r with. Might be OK for coffee and snack. Would not recommend for a full meal because of the overpriced menu.

Tags: Happy Hour, Afternoon Coffee, Pre/post Theatre, Tasting Menu, Special Occasion, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience4
service4
value1

vip
 (Washington DC)·Dined on January 2, 2018

Awful. Just awful. Bad service. Not great food. And you get to pay 20 percent anyway!!

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food1
ambience2
service1
value2

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