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Sugar Factory American Brasserie - Atlanta, Atlanta, GA

Sugar Factory American Brasserie - Atlanta

2.9
2.9
5315 Reviews
$31 to $50
American
The Sugar Factory brand is an ever-expanding sweet spot, with multiple stores and restaurants around the country

Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.

An expanded dessert menu, including custom ice cream cones, is available at the new location. From red velvet to Oreo flavored cones, Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied.


For large party reservations (11 or more) please contact :

atlantaparties@sugarfactory.com

Make a reservation

2 people

8:30 PM


Booked 99 times today
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Phone number
    (470) 428-4395
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Chef Keith Levesque
  • Private party facilities
    For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Beshoy Rizk: (470) 428-4395
  • Neighborhood
    Midtown
  • Cross street
    1080 Peachtree St NE
  • Parking details
    Public Parking Lot, Cross Street is 1080 Peachtree St
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 5,315 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.9
2.9 based on recent ratings
  • 3Food
  • 3Service
  • 3.3Ambience
  • 2.6Value

NoiseModerate

Loved For

  • Atlanta

    Most Booked

5,315 Reviews
  1. ADawson

    Atlanta Metro

    26 reviews

    vip
    2.0

    26 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Sadly, the Atlanta Sugar Factory was very run down. Other locations are far cleaner, better maintained and vibrant. This location is not lively at all. The sinks in the bathroom did not have knobs and water went everywhere, on the floor, counter and on guests' clothes. Went for my daughter 16th birthday. Amazing location and cool drinks but much to be desired for the price. Our server was lovely! Very attentive. Food was fine. Nice presentations and arrived hot. So much potential in the location and what could be a busy location all the time. It is a great concept. Hated to pay $40 for a non alcoholic beverage and not be able to keep the glass.

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  2. KellyJ

    Atlanta Metro

    1 review

    vip
    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I should have known it would be a bad experience when we walked in the door. The restaurant was dirty, and we were ignored as the manager reviewed the tables with one of the waitresses. We were told to wait. The women's bathroom was disgusting! The trash was overflowing from the night before. The water from the faucets was leaking onto the counter, and towels were underneath to absorb the water. Two of the three bathrooms were locked with signs that said they were out of order. The odor was rancid! The waitress told us half of the milkshakes on the menu were not available, which was the main reason we made the trip for my daughter's birthday! It was very disappointing. Several other items on the menu weren't available either. When we received our food, we were missing our side items. The waitress came back with raw bacon 5 minutes later. Everything that could go wrong went wrong! We will never go back! It's unfortunate because it's a great concept.

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  3. Safyia

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 2
    This was my first time and I was not impressed. The ambiance wasn’t giving what it looks like in line. The bathroom was dirty and there was a rug in there. There shouldn’t be rugs in bathrooms. It’s unsanitary.

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  4. OpenTable Diner

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was great! The place was so much fun but overall just seems extremely overpriced. Great experience for teens but even them being 15 said wow this is really expensive one time is good enough for us.

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  5. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had an amazing pre-birthday celebration at the Sugar Factory! Our server Lynette served us wilth execellency! The food was good and the drink was amazing!!!

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  6. OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on April 5, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Overall it was a good experience but get your pockets ready very expensive. Not something I'd do regularly.

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  7. GabrielleM

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined on April 5, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1
    Food was mediocre. My drink frosted over as soon as she pooped the drink on the ice. Was very difficult to drink. The restaurant it self is dirty. Overpriced under deliver.

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  8. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had already looked at the menu and my son was ready to have the rainbow sliders…we were informed that they had not arrived on the truck yet and we needed to think of something else…he was heart broken and he even cried…I can’t remember the host name but she went above and beyond for my baby and as soon as they came in she got them for him…when they came to the table with our order and he saw them he was so excited and was smiling from ear to ear…that meant a lot to me and my son and the next time he saw her he gave her the biggest hug and thanked her!!!

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  9. bets

    Atlanta Metro

    12 reviews

    2.0

    12 reviews

    Dined on April 4, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Hostess- not friendly and no smiles Waiter- two different waiters ...we sat for 15 minutes before ordering water and another 15 waiting to be served water. The most horrible service that I have ever received from a more high profile restaurant and to pay $100 for appetizers and cheese quesdilla with two classic milkshakes

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  10. JANICET

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on April 4, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    The experience was terrible! The food was terrible, and everything was overpriced! We were told there were only two servers and to be patient! I asked for unsweetened tea and was told they did not have any tea! I paid 138.00 to entertain my friends and was embarrassed that I had brought them there! We went across the street to Cafe Intermezzo and the staff stated that others who came after going there had similar complaints. The Sugar Factory needs to shut down! I will tell everyone I know to avoid this tourist trap in Atlanta. 40.00 dollars for an appetizer is ridiculous even if was a good appetizer, which it was not. The so-called restaurant also need a good cleaning. I should have checked their score before going. Please remove them from the Open Table, it is awful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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FAQs

Sugar Factory American Brasserie - Atlanta is rated 2.9 stars by 5315 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 99 times today
Google Map for Sugar Factory American Brasserie - Atlanta

1080 Peachtree St, Atlanta, GA 30309

Additional information

  • Cross street
    1080 Peachtree St NE
  • Neighborhood
    Midtown
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Parking Lot, Cross Street is 1080 Peachtree St
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Chef Keith Levesque
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (470) 428-4395
  • Private party facilities
    For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Beshoy Rizk: (470) 428-4395
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