I've not dined here for at least two years and our friends were really looking forward to a great meal. Unfortunately that was not our experience. Of the 7 items we ordered, only one was a standout (chicken pops). The spring rolls, asian beef entre, rice, fried rice, garlic noodles were all okay but not exceptionally good. In fact, quite flat. We would have enjoyed the meal even more had our server paid attention to our table. We ordered drinks after sitting down and it was literally 20 minutes before someone returned with them. And that took flagging down another waiter to get that to our table. We watched our waiter look at a screen, hang out with some other waiters but didn't have the attention to our dining needs. Water was not filled, and our second round of drinks was delayed again! It was overall very disappointing. No excuses for being busy because it was really dead! I wonder why ?
One of our favorite restaurants! We had excellent service from Ulysses, efficient, attentive, fun above and beyond. The food was excellent - we usually mix more smaller plates or appetizers with one main dish to experience more variety. No special favorites, we have never been disappointed. Try them all! Going early (6pm) will get you a table of choice, quicker service and a quieter ambience.
The service was just horrible. Waiter kept coming back not only to us but the tables next to us and asking, What did you order again. We ended up taking our food to go. Trying to blame the slow service on the kitchen. Noooo its because you forgot to put our order in.
We got one meal really quick (salmon) but the noodles came out 25 minutes later after asking twice. After the garlic noodles finally came out, another server tried to deliver another bowl of noodles. I was like um no. Then the table next to us got a bowl of noodles that they didn't order. It was noodle mania. They were good, just brought out so late compared to the fish. Very disjointed.
The food was, as usual, wonderful. Service was great.
Food excellent as always, however we ordered 3 dishes and only received 2. After we finished those 2, waiter came by to check on us and I had to point out the lemongrass chicken was missing. He got it for us, but was a lot longer meal than planned.
This is my third or fourth time dining here, as always the food never fails me!
You need to be drinking a lot to appreciate the food and service, or you will be disappointed. The service was super slow and inattentive. In fact, a major portion of our meal was not delivered until the end of the meal. The food was nothing spectacular and rather bland. Again, none of this would matter if we were buzz.
Everyone from the hostess to the expediter were fantastic. We had a 5:45 pm reservation and planned to see a movie at 7 pm. Asian Fusion flavors were superb, we will definitely return
We went there on MONDAY 3/5/2017 and ordered food around 9.30 PM. Food is a disaster. it felt like they just gave us the leftovers. we ordered around 20 items, except potato fries nothing else is eatable. Food is barely warm, and the taste is! I am not going to talk about it again. I am surprised they prepared all items are in less than 10 min,(literally 20 orders in 10 min, I could only imagine what might be happened) and the service, that guy literally threw the 20 items on the table! one of the order is SAMOSA which literally giving a foule smell.
The service was really poor. We were completely ignored by our waitress for the first 20 plus minutes as she sat at the bar on her cell phone. We received our entree first before our appetizers. We asked for refills on our water multiple times and the server kept saying he would tell our waitress.
Food was great, drinks were great but service was terrible.
our favorite date night spot. They made sure I was in the area we requested in our reservation. Best Hainan and Roti in town.
Great waiter! Very personable.
Very safe bet overall - food, service and ambiance are always good. Basil chicken curry, braised short ribs, garlic noodles and salmon were wonderfully cooked. The food here somehow gives me an ‘at-home’ feeling.
It was awesome
We were not seated at the reserved time and manager seems to be cold and has attitude . Not helpful Z very surprised as we do there all the time and usually very helpful staff .
Food is ok and they forgot 3 dishes and never brought it .. our server is polite and helpful.
Very disappointed today
We had to repeatedly ask for our food as it never got delivered to our table.
It was Valentine’s Day and we wanted to make it special. The food was alright and the ambiance was ok. There were a lot of people out for the special night and it was a little too crazy and overwhelmed. It was cold out last night but it was cold inside the restaurant as well even though there were a lot of people.
Overall the experience was alright.
The best desert on the menu was the Lava cake. It was da bomb!
We were seated on the outside patio which was not romantic at all for a Valentine's Day date. It happened to be cold that night and the patio heater didn't do anything to keep your feet warm at all. The busboys kept putting the food out like appetizers and main entree at the same time. I have to ask if we can have our appetizers first and we'll let them know when we're done with the appetizers. The table was too small for all the food we ordered. I was afraid some of the plates was going to fall down. The dessert came very late and would have been better eaten with a spoon instead of a fork since it was a mango pudding !!!!
It’s Valentine’s Day and they didn’t even offer dessert. We asked for the check since we waited and waited for someone to show up. And they gave it to us right away without even asking us if we cared for dessert. Second visit to this restaurant and it was worse than the first time. Zero for service, heavily under staffed.
Valentines dinner date. First time dining here. Hostess sat us in the rear banquet room next to 4 obnoxious teens on a double date and a handicapped person who had issues feeding himself. Food was average at best. Coconut shrimp fried rice and lemongrass beef was very bland. Ambiance was poor. Many far better dining options in the area
1.We keep getting other people’s food sent to our table.
2.Our food came out one dish at a time.
3. We cancelled our appetizer because the dinner started coming in before....no apology for that.
4. The actual table was like cheap folding poker table
5. Again no apology was offered, even after I complained.
6. I felt like I was being rushed out so that they put another customer on that cheap table with those cheap white plastic dirty patio chairs.
I will never eat there again, it is not worth it all.
Service was terrible! Took forever for someone to come and ask for our drinks! Then a long time passed before they came to take orders.
For some reason they brought the Appetizer AFTER the main course. Then when my wife asked for tissue it took them forever to bring it. When I asked for the check the waiter said he will be right back, 10 minutes later he came back and asked if we are interested in desserts. I had to remind him that I had already asked for the check! Overall food was OK but service was terrible!
Too dark can’t see the menu
Hostess were extremely rude. I had requested an indoor seat but was placed right next to open patio. When requested to move as there were several empty tables, she looked past me and didn’t even bother relying to my query.
Food was hastily prepared.. Not very tasty
Horrible service - each appetizer and main entrees came separately - and only after prompting / reminding server
The food & music was great! The only complaint we had was that it was so dark in the restaurant that we could not see our food. We had to ask our poor server for multiple candles & at one point, we used the lights on our cell phones. You can achieve or set a "mood" with a little bit more light. Don't turn the lights all the way on, but try to dim them at least. Thank you!
I organized the lunch for my friends to come together and planned to pay for the lunch. When the waitress came over the first time, I specifically told her I would pay for the whole group. At the end, she took my wife's credit card to the computer terminal, then one of my friends gave her his credit card and she just charged his card instead of my wife credit card. I am not happy she just did that without letting us know.
My 16 year olds loved that they were given a wine list!
Said it was too loud for a date, though. 16 year olds said this. 16 year olds.
overall the manager did her best to make the exp. the best she could, but we had a reservation for 8:45pm, were not seated till 9:23...further more our server didn't come greet us until another 10 minutes. they tried to make a excuse about a shift change which ovi was a lie as they were getting ready to close the kitchen shortly. I own a few restaurants myself in Sf bay area so i know how situations should be dealt with. Other than that the place is beautiful and the food is great, i might go back but never for food/reservation
Food was good but a very westernized version of the Asian cuisine it was named after. Example, the Beef Rendang, Which is popular in Singapore, Malaysia, and Indonesia was lacking the traditional spices and served on mashed potatoes.
I took several highschool boys to celebrate my son’s birthday. Everyone loved the food and atmosphere. We will be back.
Not great. Definitely not going back.
I had my worst experience this past Sunday. It took us 50+ minutes to get food while everybody got food around us that arrived later (it became clear our order wasn’t submitted), the waiter didn’t know the menu or beverages, and lastly they said I didn’t show up for my reservation to OpenTable. There doesn’t appear to be any leadership here and it shows.
Good was awesome. Had a great time!
Will definitely go again.
The lighting could be better. I could barely see what I was eating. The music was deafening at times. But we love the food, and everyone always seems to be having a good time there.