Straits Restaurant - Santana Row
Good experience, everyone was happy
Food is okay. Not great, but not bad either. The ambiance, seating and the vibes are good, but I feel their cocktails are not worth $15 !! I got a mint and lime cocktail that pretty much had seltzer water with few mint leaves and Lots of ICE !!
We were seated right away, thank you straits for joining open table. Excellent food and service, the reasons why we keep coming back.
Jasmine helped me when I called last-minute wanting a cute lounge-area section to host a bridesmaid proposal. She allowed me to come in and pick a space before our reservation time and to set up my gift bags. They were accommodating when my girlfriends were running late and quick to bring out the champagne once the girls arrived. Food was great! We shared an assortment of finger foods before my wedding dress appointment (couldn’t eat too much lol) but would definitely come back! Thanks, Jasmine and Straits!
Great place. The food was top notch and I couldn't have had a better experience. Katie the cocktail waitress is my favorite.
We had family visiting from Ohio and couldn't have been happier with the food and service. They were very impressed.
Not very friendly service and the food didn’t appeal to me personally
Excellent service. Extensive vegetarian menu by request. Enjoyed our lunch special.
Too noisy to hold a conversation, music was very loud. Service was just fine. They forgot my husband's drink, the steak wasn't great and they served my main dish first and it took a while for the rest of the party to get served instead of serving all of us at the same time.
It is fine for lunch, but I will definitively not be back for dinner.
Food was fantastic as always. Waitress was very accommodating and was honest about her food choices. Great way to ring in 2019!
We love this restaurant and usually enjoy our experience. But early new years eve staffing was definitely spotty. Although wait person was very kind and tried to be attentive when she could.
Great as always ,
Crowded on weekends .
This place is well past it’s glory days.
All the food was served warm to cold. Nothing was hot. Even when they redid the Rendang, it was warm at most.
Service was sparse. They were short on staff.... Marco popped by every 15 minutes to check on us outside.
When we tried to move inside for post dinner drinks, the hostess made a decision to overrule the other staff and give away the couches which were being held for us.
Worst bit was watching the table of 15 Indians start arguing and fighting with each other. And then half of them storming off in a huff
There needs to be better comminication between the wait staff and the kitchen. The kitchen told the waitress that the soup of the day was lentil but the soup she brought was cream of tomatoe.
We substituted wide noodles for the thin ones and only found out they were out of them when the food was brought to us. The waitress says she was never informed of eith or these differences.
We requested that our food be piping hot and it came ice cold so we had to send all of it back.
Ambiance is nice and they adjusted the bill for the errors.
This is a good place for sharing small plates. We had five people and we ordered 6 dishes. We had
plenty. The food basically was Asian Fusion. One of the best dishes was there. appetizer bread, I
believe called Petra
service is very slow, food too cold, portion size to small. for the price we expected more but did not get it.
Great food if you are up to sharing plates
Awesome place...... terrific setting. Great service
They lost my reservation. Tried to seat us in a poor area despite few people in restaurant.
The service was very slow. The hostess finally refilled my water.
The bathroom was in poor shape. Toilets & faucets need repair. Not very clean even though they only been open for an hour. Lighting in hallway to BR was very dim & it was hard to see to walk.
But the food was delicious!
The experience was great!
My husband and I have been coming here for years and was our NYE spot for a couple years. The watermelon salad is so yum.
Great Singaporean food!
Went with co-workers for a holiday lunch. Service was great. Amy gave great recommendations. She was right on time, attentive. My first time here and I'm sure I will go again.
This is our annual holiday get together for our department. We’ve done it twice already and always a lot of fun. Food is great and our server is very attentive.
The food was fine but the service was so bad that it ruined the occasion for us. We had several conversations with the manager who finally offered us free dessert. Good service should just “happen” in the background and we were constantly looking for the waiter. We ordered two main courses, and the second course arrived 20 minutes after the first one. Cold rice, no wine. Overall, a poor effort.
Mediocre food, poor ambience, over priced, bad service.
We loved it!
Food is great but prices are on the higher side
Always good at Straits - we love the menu
We had reservation, still took >30 minutes for us to have a seat. Nobody offered us a complimentary beverage, dessert, or any sort of apologies for the wait. Manager not engaged to even come in and say anything to our group of 9. Florescent lighting in kitchen kept shining on us b/c they leave the back kitchen doors open - very intrusive Walmart-like lighting is not exactly a nice ambiance.
DJ was fantastic and played great music while we ate...excellent food.
They're trying too hard to be a club and the food was mediocre.
Terrible service, too loud to hear, mediocre food.
My first time here and I absolutely loved it! The staff was very friendly and accommodated us pleasantly, we had more people come than expected so they gave us more seating. Food was overall fantastic as well.
The restaurant was loud and we had to yell to hear one another. The food was too spicy. It was disappointing overall.
It's nothing new since they opened, but food is good, service is generally good, atmosphere a little loud but good, then once in a while you get a really really bad server... as we were ordering a lot of food, I requested to split the order in half. In the server's opinion it would make more sense to put in the entire order since other big groups have also arrived and it would take a while for the food to come out. As expected, all of the food came out within the first 5 to 10 minutes. Then the bussers were pushing us to make space on the table... really... of course there is not enough room on the table. It may have made the server's job easier, but completely ruined a birthday dinner.
Excellent quality extremely flavorful food . Look forward to trying again
Food was great, however, the service needs to improve (i.e. servers need to pay attention to detail - no refresh of drinks, took plates away without asking, when we asked for another plate of rice we received a small bowl).
Super slow service, we were seated outside. Waitresses were leaving and not letting anyone know that tables still needed service. Not sure what happened. Took over 30 min to get our second round of drinks. Bill was mistakenly switched with another table so I paid theirs they paid mine and had to get that switched. Wrong credit card came back. Very frustrating evening. I’ve been here many times and this was by far the worst. We had four different waitresses for sone reason so there was a very uneven flow and it was extremely slow.
Great food and great service! Thanks!