Nearby points of interest
Nearby points of interest
About Straits Restaurant - Santana Row
Singapore for almost 200 years has been at the crossroads of Southeast Asia, where many cultures and nationalities live, work and more importantly, eat together. Singapore's cuisines logically reflect this cultural diversity. The four major culinary cultures -- Malaysian/Indonesian, Chinese, Indian and Nonya -- are in fact a blend of each other, creating a new cuisine that is unique and more complex in flavors and fragrances. Straits offers a menu that features the complexity of all these Singaporean cuisines in chef Chris Yeo's unique interpretation. This beautiful Santana Row location opened in January 2003.
San Jose, CA 95128
Asian, Southeast Asian, Thai
Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm
Brunch Saturday and Sunday 11:00am to 3:00pm
Dinner: Sunday - Tuesday 4:00pm to 10:00pm
Wednesday: 3:00pm - 11:00pm,
Thursday - Saturday: 3:00pm - 12:00am
Happy Hour 3:00 to 6:00 Monday-Friday
$30 and under
AMEX, MasterCard, Visa
Looking for a unique cuisine for your next event. We have a blend of Indian, Malay. Indonesian and Chinese cuisines. Its a great flavor profile with the Southeast Asian countries we represent.
Private Party Facilities:
Please call for details.
Private Party Contact:
Regina Passalaqua firstname.lastname@example.org: (408) 244-0516
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
No event is too small please inquire about our banquet rooms, private patio events and the bar and lounge.
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Straits Restaurant - Santana Row Ratings and Reviews
I had my worst experience this past Sunday. It took us 50+ minutes to get food while everybody got food around us that arrived later (it became clear our order wasn’t submitted), the waiter didn’t know the menu or beverages, and lastly they said I didn’t show up for my reservation to OpenTable. There doesn’t appear to be any leadership here and it shows.
I have eaten dinner here before and everything was great, although a bit pricey. We decided to have New Year’s Eve dinner here with friends and had planned to pay the $20 cover and stay afterwards for the evening. Everything started out okay- the server took our drink orders in a reasonable amount of time. Our drinks did not arrive until after our meal began to arrive. We would have ordered many more drinks but the server did not come around often and when he did he was in a hurry. We needed refills on our water, more drinks, and we had requested pepper a couple times for my friend’s salad, but no one ever brought it. We had to request the check because no one brought it. We ended up not paying the cover or staying because we wanted to drink and there was a line out the door to get in, and it seemed too busy at the bar by the time we paid the check. I think the problems were only because it was a busy holiday, but it did kind of ruin our original plans for the night so we were disappointed.
"I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes. The roti prata was amazing and the Spicy margarita was amazing. Service was well-timed and friendly. Loved the aveeno hand cream in the restroom “
Made reservations for 6 people, Sat 530pm. We arrived and was greeted by host. She took us to our table right next to the kitchen where we can see garbage cans, lots of noise, and smell of cooking. We asked the waiter if we can move to another table and he said you can seat at the bar area since it has open seating. I told him we can't since we have two kids with us. At this time, there were a lot of tables that are available. Another hostess came and said with an attitude " you don't like your table, go this way". She took us past the kitchen and seats us in a private area all by ourselves. When we got there, she had her hands on her waist line still with an attitude. This is unacceptable. I spoke to her in private and told her she was very rude, she could have sat us in the main dining room since there were many seats available. She responded and said we are reserving those for bigger parties. Really? To me 4 or more is a big party. I responded and told her that's the reason we made reservations so we have a seating where we are comfortable. I can understand if we just walked in. Again this is unacceptable. She apologizes raising her voice. I could have escalated this but I was with families and friends celebrating the holidays and didn't want to ruin the celebration due to the hostess poor customer service. We spent over $200 meal and the food was great. It's unfortunate for such a reputable restaurant in one of the upscale locations in the Bay Area provided such poor service. I recommend that all your staff take a customer service course and if they already have they need a refresher. For clients, we expect excellent customer service from beginning to end for an excellent dining experience that encourages us to come back and share it with others. Thank you and hope that your restaurant will read this seriously and take the necessary actions to avoid this from happening in the future.
Easily booked a reservation for a party of 6 for my boyfriend’s birthday dinner. They followed my special instructions of a table away from the lounge area for a quieter dinner. Food is always excellent and comes out quickly. Always a go-to for special occasions. They even cut the cake I brought in and served with plates.
Great location on Santana Row filled with upscale shops to browse before and after dinner. Had reservations and were seated fairly quickly although for a part of 2, only allowed us to sit at a 2-top, not at the 4-top requested. VERY LOUD but very energetic. Attractive, young crowd. Waited 15 minutes for server but once our order was placed, delivered in less than 10 minutes. Family style portions, meant to be shared.
Food was amazing! Highly recommend for true foodies. Will return and have already recommended. 5 stars.
Had reservations for 630pm but couldn’t make it till 7pm. Called prior n they were accommodating to make the time change.
Tried this restaurant awhile back n it was NOT good, so I was pretty hesitant to trying it again. Regardless, since they have reopened, thought give it another chance.
We were pleasantly surprised! Ordered the following:-
1) Apple & Jicama Salad (nicely flavored n refreshing)
2) Chicken Satay (the peanut sauce was delicious!)
3) Fried Calamari (this was ok. Ordered this for our boy but it had a little spice to it which he didn’t like)
4) Chicken Curry (mostly white meat n tastes ok)
5) Beef Rendang (this was ok but tastes sweet which was weird)
6) Singapore Prawns ( the Prawns was tasty. Chilli sauce tastes more like a sweet & sour sauce + comes with fried mantou which our boy liked)
7) Shaking Beef (V salty. My least favorite. Asked for medium well but it was still pretty red)
8) Jasmine Rice
9) Coconut Bon Bon (this was delicious!)
10) Mango With tapioca sago pudding (refreshing)
11) Chocolate Lava Cake (v well made!)
Overall the food was good. However, if you are looking for spicy food, this isn’t the place.
Very good fusion Asian style leaning on “Singapore Straits” meaning it’s a mix of East Asian styles. Creative and tasty but a bit on the spicey side for me...however I doubt it’s too spicey for most folks...
Fun environment family friendly yet active bar ...
We had a large group of ladies and we had a few requests and changes through out the evening. Straits staff accommodated our every need with a smile on their face and willingness to help. Nothing was too difficulty for them. They probably spoke about us behind scenes on what a pain our table was? Haha! But to us, they were so helpful and pleasant. They made for a very special night as we had a friend from out of town visiting who we all hadn’t seen for a long time. Only complaint was the level of noise and music, as we could not hear each other. But they accommodated us on that by finding a table outside. Best service I have had for a long time. And I eat out at nice places a lot! Thank-you to your staff
Really horrible service. Took forever. They waited until everyone in my large party was served (which took a total of 40 mins to do) to tell one person in my party what they ordered that had run out of. Drinks took 20 minutes to come every round. Really bad. Don’t take a big group!
This was my 3rd time to Straits. The food is always tasty, it's the overall service that I feel is lacking. The hostess sat us promptly, the server checked in quickly and took drink orders. It's the food delivery that needs help. Each meal came out individually, with a 15 minute gap between the first and last person served. If you're polite and wait for everyone to be served before dining, person #1 ends up with an under-temp dinner.
After 3 visits to this restaurant I am confident that this is SOP for Straits.
It's not such a deterrent that I wouldn't go back, but it is something that I wish they would address.
Absolutely a terrible dining experience. We had a work dinner with 9 people.
We started by ordering one of each of all the small plates. Those were great and came out quickly. Drinks were slow and some just went directly to the bar to order.
We each ordered a main dish and that's where the problems began. One person got their food very quick, 30 minutes later a couple more. To be polite, those that were served waited until everyone was served. Another 30 minutes go by, some of us start eating and others send theirs back to the kitchen to be re-fired.
They actually brought someone who had already received there meal a second one. Meanwhile, three people had still not received their food.
There was also a very drunk person wondering the restaurant harassing guests.
We did let the staff know that things were not going well. That did not seem to change anything.
On our way out, the entire front of house staff was huddled behind the reception desk. I asked if they were just going to let the drunk person harass everyone or ask him to leave. They said they called security. Once outside the restaurant, sure enough, six security guards standing there. Apparently waiting for something.
Sorry, will never be back to this restaurant ever again, that's how bad it was. Sometimes things happen and mistakes occur, but this experience was just a whole new level.
absolutely love this place. the food is amazing - and the staff are really nice. 2 things though - its incredibly slow in service, like Painfully slow. We had our entrees before we had our cocktails. We also waited 15 mins before our order was taken. The noise, while I love a vibrant bar scene. the music is too loud, so loud - I have to shout to my husband sitting next to me on a sofa - at 7pm on a saturday. I just don't understand why the music has to be so loud. I am not fogey or anything, but there are limits to how loud the music should be at like 7pm. 10pm? sure, turn it up, but man... my hears hurt.
It was my friend's birthday dinner so I made the reservation thinking it would be a fun place to go. I had only been for drinks before so wasn't sure what to expect dinner-wise. It took a while to order drinks, and then even longer to eventually order food. My reservation was at 8:15 and we didn't get to eat until about 9:30, which seems excessive. It then took a while to get the check, then we sat for a full half hour after giving our cards waiting to get them back so we could sign our receipts and leave. We sat from 8:15-10:40 pm overall, with most of that time being waiting. We didn't even see our waitress frequently enough to have more drinks within that timeframe. The food was good and came quickly once our orders had been taken, and the place has a fun and trendy ambience , but I would probably not come back for dinner due to the slow service.
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