Nearby points of interest

  1. Distance: 0.06mi
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  4. Distance: 0.26mi
  1. Distance: 0.06mi
  2. Distance: 0.08mi
  3. Distance: 0.15mi
  4. Distance: 0.26mi

Nearby points of interest

  1. Distance: 0.06mi
  2. Distance: 0.08mi
  3. Distance: 0.15mi
  4. Distance: 0.26mi
  1. Distance: 0.06mi
  2. Distance: 0.08mi
  3. Distance: 0.15mi
  4. Distance: 0.26mi

About Straits Restaurant - Santana Row

Singapore for almost 200 years has been at the crossroads of Southeast Asia, where many cultures and nationalities live, work and more importantly, eat together. Singapore's cuisines logically reflect this cultural diversity. The four major culinary cultures -- Malaysian/Indonesian, Chinese, Indian and Nonya -- are in fact a blend of each other, creating a new cuisine that is unique and more complex in flavors and fragrances. Straits offers a menu that features the complexity of all these Singaporean cuisines in chef Chris Yeo's unique interpretation. This beautiful Santana Row location opened in January 2003.

333 Santana Row, Suite #1100
San Jose, CA 95128
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Dining Style:
Casual Elegant

Cuisines:
Asian, Southeast Asian, Thai

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm
Brunch Saturday and Sunday 11:00am to 3:00pm
Dinner: Sunday - Tuesday 4:00pm to 10:00pm
Wednesday: 3:00pm - 11:00pm,
Thursday - Saturday: 3:00pm - 12:00am
Happy Hour 3:00 to 6:00 Monday-Friday

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(408) 246-6320

Website:
http://www.straitsrestaurants.com/

Catering:
Looking for a unique cuisine for your next event. We have a blend of Indian, Malay. Indonesian and Chinese cuisines. Its a great flavor profile with the Southeast Asian countries we represent.

Private Party Facilities:
Please call for details.

Private Party Contact:
Regina Passalaqua reginap@straitsrestaurants.com: (408) 244-0516

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
No event is too small please inquire about our banquet rooms, private patio events and the bar and lounge.

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Straits Restaurant - Santana Row Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.1

service

3.8

ambience

3.9

value

3.6

Noise

Moderate

74% would recommend it to a friend

Good for Groups (11)
Creative Cuisine (10)
People Watching (9)
See All
Vibrant Bar Scene (9)
Good for Birthdays (7)
Authentic (5)
Good for a Date (5)
Hot Spot (5)
Great for Lunch (5)
Special Occasion (5)
Bar Seating (4)
Business Meals (4)
Casual (4)
Fit for Foodies (4)
Fun (4)
Handcrafted Cocktails (4)
Late-night Find (4)
Great for Outdoor Dining (4)
Spicy (4)
Comfort Food (3)
Good Vegetarian Options (3)
Tasting Menu (3)
Cozy (2)
Happy Hour (2)
Healthy (2)
Sunday Lunch (2)
Tapas (2)
Worth the Drive (1)
Great for Brunch (1)
Disabled Access (1)
Neighborhood Gem (1)
Notable Wine List (1)
Quiet Conversation (1)
Romantic (1)
Scenic View (1)
Good for Anniversaries (1)
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1399 reviews
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vip
 (San Francisco)·Dined 6 days ago

We had to repeatedly ask for our food as it never got delivered to our table.

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food3
ambience2
service3
value1

 
 (Central Coast)·Dined 6 days ago

It was Valentine’s Day and we wanted to make it special. The food was alright and the ambiance was ok. There were a lot of people out for the special night and it was a little too crazy and overwhelmed. It was cold out last night but it was cold inside the restaurant as well even though there were a lot of people.
Overall the experience was alright.
The best desert on the menu was the Lava cake. It was da bomb!

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food4
ambience4
service3
value3

 
 (San Francisco)·Dined 6 days ago

We were seated on the outside patio which was not romantic at all for a Valentine's Day date. It happened to be cold that night and the patio heater didn't do anything to keep your feet warm at all. The busboys kept putting the food out like appetizers and main entree at the same time. I have to ask if we can have our appetizers first and we'll let them know when we're done with the appetizers. The table was too small for all the food we ordered. I was afraid some of the plates was going to fall down. The dessert came very late and would have been better eaten with a spoon instead of a fork since it was a mango pudding !!!!

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food3
ambience1
service2
value2

 
 (San Francisco)·Dined 6 days ago

It’s Valentine’s Day and they didn’t even offer dessert. We asked for the check since we waited and waited for someone to show up. And they gave it to us right away without even asking us if we cared for dessert. Second visit to this restaurant and it was worse than the first time. Zero for service, heavily under staffed.

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food3
ambience2
service1
value1

 
 (San Francisco)·Dined 6 days ago

Valentines dinner date. First time dining here. Hostess sat us in the rear banquet room next to 4 obnoxious teens on a double date and a handicapped person who had issues feeding himself. Food was average at best. Coconut shrimp fried rice and lemongrass beef was very bland. Ambiance was poor. Many far better dining options in the area

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food3
ambience1
service2
value3

 
 (San Francisco)·Dined 6 days ago

1.We keep getting other people’s food sent to our table.
2.Our food came out one dish at a time.
3. We cancelled our appetizer because the dinner started coming in before....no apology for that.
4. The actual table was like cheap folding poker table
5. Again no apology was offered, even after I complained.
6. I felt like I was being rushed out so that they put another customer on that cheap table with those cheap white plastic dirty patio chairs.
I will never eat there again, it is not worth it all.

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food2
ambience1
service1
value1

 
 (San Francisco)·Dined 6 days ago

Service was terrible! Took forever for someone to come and ask for our drinks! Then a long time passed before they came to take orders.
For some reason they brought the Appetizer AFTER the main course. Then when my wife asked for tissue it took them forever to bring it. When I asked for the check the waiter said he will be right back, 10 minutes later he came back and asked if we are interested in desserts. I had to remind him that I had already asked for the check! Overall food was OK but service was terrible!

Tags: Cozy, Handcrafted Cocktails
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food4
ambience4
service1
value2

 
 (San Francisco)·Dined on February 10, 2018

Too dark can’t see the menu

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food3
ambience3
service3
value2

vip
 (San Francisco)·Dined on February 10, 2018

Hostess were extremely rude. I had requested an indoor seat but was placed right next to open patio. When requested to move as there were several empty tables, she looked past me and didn’t even bother relying to my query.

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food4
ambience4
service1
value3

vip
 (Denver)·Dined on February 10, 2018

Terrible service.

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food4
ambience4
service1
value1

vip
 (San Francisco)·Dined on February 9, 2018

Food was hastily prepared.. Not very tasty

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food3
ambience3
service4

 
 (San Francisco)·Dined on February 9, 2018

Overall good

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food3
ambience4
service4
value3

 
 (San Francisco)·Dined on February 3, 2018

Horrible service - each appetizer and main entrees came separately - and only after prompting / reminding server

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food1
ambience3
service1
value2

 
 (San Francisco)·Dined on February 3, 2018

The food & music was great! The only complaint we had was that it was so dark in the restaurant that we could not see our food. We had to ask our poor server for multiple candles & at one point, we used the lights on our cell phones. You can achieve or set a "mood" with a little bit more light. Don't turn the lights all the way on, but try to dim them at least. Thank you!

Tags: People Watching, Hot Spot, Authentic, Vibrant Bar Scene, Late-night Find
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food5
ambience2
service4
value4

 
 (San Francisco)·Dined on January 28, 2018

I organized the lunch for my friends to come together and planned to pay for the lunch. When the waitress came over the first time, I specifically told her I would pay for the whole group. At the end, she took my wife's credit card to the computer terminal, then one of my friends gave her his credit card and she just charged his card instead of my wife credit card. I am not happy she just did that without letting us know.

Tags: Quiet Conversation
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food3
ambience4
service1
value3

 
 (San Francisco)·Dined on January 27, 2018

My 16 year olds loved that they were given a wine list!
Said it was too loud for a date, though. 16 year olds said this. 16 year olds.

Tags: Tasting Menu, Good for Birthdays, Great for Outdoor Dining, Special Occasion, People Watching
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food4
ambience3
service4
value4

 
 (San Francisco)·Dined on January 26, 2018

overall the manager did her best to make the exp. the best she could, but we had a reservation for 8:45pm, were not seated till 9:23...further more our server didn't come greet us until another 10 minutes. they tried to make a excuse about a shift change which ovi was a lie as they were getting ready to close the kitchen shortly. I own a few restaurants myself in Sf bay area so i know how situations should be dealt with. Other than that the place is beautiful and the food is great, i might go back but never for food/reservation

1 person found this review helpful.
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food3
ambience4
service1
value3

 
 (Las Vegas)·Dined on January 26, 2018

Food was good but a very westernized version of the Asian cuisine it was named after. Example, the Beef Rendang, Which is popular in Singapore, Malaysia, and Indonesia was lacking the traditional spices and served on mashed potatoes.

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food3
ambience4
service3
value4

 
 (San Francisco)·Dined on January 19, 2018

I took several highschool boys to celebrate my son’s birthday. Everyone loved the food and atmosphere. We will be back.

Tags: Good for Birthdays, Special Occasion, Fit for Foodies
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food5
ambience5
service5
value5

vip
 (Central Coast)·Dined on January 14, 2018

Not great. Definitely not going back.

1 person found this review helpful.
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food3
ambience4
service2
value3

 
 (San Francisco)·Dined on January 14, 2018

I had my worst experience this past Sunday. It took us 50+ minutes to get food while everybody got food around us that arrived later (it became clear our order wasn’t submitted), the waiter didn’t know the menu or beverages, and lastly they said I didn’t show up for my reservation to OpenTable. There doesn’t appear to be any leadership here and it shows.

Tags: Vibrant Bar Scene, Bar Seating, Great for Outdoor Dining, Spicy, Good for Birthdays
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food4
ambience2
service2
value1

 
 (San Francisco)·Dined on January 6, 2018

Good was awesome. Had a great time!
Will definitely go again.

Tags: Good for Groups, Casual
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 6, 2018

The lighting could be better. I could barely see what I was eating. The music was deafening at times. But we love the food, and everyone always seems to be having a good time there.

Tags: Great for Lunch, Creative Cuisine
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food5
ambience3
service5
value4

 
 (San Francisco)·Dined on December 31, 2017

I have eaten dinner here before and everything was great, although a bit pricey. We decided to have New Year’s Eve dinner here with friends and had planned to pay the $20 cover and stay afterwards for the evening. Everything started out okay- the server took our drink orders in a reasonable amount of time. Our drinks did not arrive until after our meal began to arrive. We would have ordered many more drinks but the server did not come around often and when he did he was in a hurry. We needed refills on our water, more drinks, and we had requested pepper a couple times for my friend’s salad, but no one ever brought it. We had to request the check because no one brought it. We ended up not paying the cover or staying because we wanted to drink and there was a line out the door to get in, and it seemed too busy at the bar by the time we paid the check. I think the problems were only because it was a busy holiday, but it did kind of ruin our original plans for the night so we were disappointed.

Tags: Good for Groups, Bar Seating, Hot Spot, Creative Cuisine, Handcrafted Cocktails
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food4
ambience3
service2
value3

 
 (San Francisco)·Dined on December 26, 2017

Great food and friendly staff made for a wonderful evening out with the parents!

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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on December 22, 2017

Overseas guest

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food3
ambience5
service4
value4

 
 (San Francisco)·Dined on December 21, 2017

We went for our holiday lunch. Nice outing.

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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on December 17, 2017

It was our first time. The food was expensive but not that good! In other words, it's over priced! We paid $150 for the dinner w/ no drinks and dessert. Anyway, it's not worth the value.

Tags: People Watching
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food2
ambience2
service2
value1

 
 (San Francisco)·Dined on December 16, 2017

"I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes. The roti prata was amazing and the Spicy margarita was amazing. Service was well-timed and friendly. Loved the aveeno hand cream in the restroom “

Tags: Good for Groups
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 16, 2017

Made reservations for 6 people, Sat 530pm. We arrived and was greeted by host. She took us to our table right next to the kitchen where we can see garbage cans, lots of noise, and smell of cooking. We asked the waiter if we can move to another table and he said you can seat at the bar area since it has open seating. I told him we can't since we have two kids with us. At this time, there were a lot of tables that are available. Another hostess came and said with an attitude " you don't like your table, go this way". She took us past the kitchen and seats us in a private area all by ourselves. When we got there, she had her hands on her waist line still with an attitude. This is unacceptable. I spoke to her in private and told her she was very rude, she could have sat us in the main dining room since there were many seats available. She responded and said we are reserving those for bigger parties. Really? To me 4 or more is a big party. I responded and told her that's the reason we made reservations so we have a seating where we are comfortable. I can understand if we just walked in. Again this is unacceptable. She apologizes raising her voice. I could have escalated this but I was with families and friends celebrating the holidays and didn't want to ruin the celebration due to the hostess poor customer service. We spent over $200 meal and the food was great. It's unfortunate for such a reputable restaurant in one of the upscale locations in the Bay Area provided such poor service. I recommend that all your staff take a customer service course and if they already have they need a refresher. For clients, we expect excellent customer service from beginning to end for an excellent dining experience that encourages us to come back and share it with others. Thank you and hope that your restaurant will read this seriously and take the necessary actions to avoid this from happening in the future.

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food3
ambience2
service1
value2

 
 (San Francisco)·Dined on December 12, 2017

-steak was not good, chewed like bubble gum and spitted it out couple of times

-host was not accomodating, he looked like he’s not happy with his job

Tags: Vibrant Bar Scene
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food2
ambience4
service2
value2

 
 (San Francisco)·Dined on December 4, 2017

Easily booked a reservation for a party of 6 for my boyfriend’s birthday dinner. They followed my special instructions of a table away from the lounge area for a quieter dinner. Food is always excellent and comes out quickly. Always a go-to for special occasions. They even cut the cake I brought in and served with plates.

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food5
ambience5
service4
value5

 
 (San Francisco)·Dined on December 2, 2017

Great location on Santana Row filled with upscale shops to browse before and after dinner. Had reservations and were seated fairly quickly although for a part of 2, only allowed us to sit at a 2-top, not at the 4-top requested. VERY LOUD but very energetic. Attractive, young crowd. Waited 15 minutes for server but once our order was placed, delivered in less than 10 minutes. Family style portions, meant to be shared.
Food was amazing! Highly recommend for true foodies. Will return and have already recommended. 5 stars.

Tags: Authentic, Vibrant Bar Scene, People Watching, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 30, 2017

Had reservations for 630pm but couldn’t make it till 7pm. Called prior n they were accommodating to make the time change.

Tried this restaurant awhile back n it was NOT good, so I was pretty hesitant to trying it again. Regardless, since they have reopened, thought give it another chance.

We were pleasantly surprised! Ordered the following:-

1) Apple & Jicama Salad (nicely flavored n refreshing)
2) Chicken Satay (the peanut sauce was delicious!)
3) Fried Calamari (this was ok. Ordered this for our boy but it had a little spice to it which he didn’t like)
4) Chicken Curry (mostly white meat n tastes ok)
5) Beef Rendang (this was ok but tastes sweet which was weird)
6) Singapore Prawns ( the Prawns was tasty. Chilli sauce tastes more like a sweet & sour sauce + comes with fried mantou which our boy liked)
7) Shaking Beef (V salty. My least favorite. Asked for medium well but it was still pretty red)
8) Jasmine Rice
9) Coconut Bon Bon (this was delicious!)
10) Mango With tapioca sago pudding (refreshing)
11) Chocolate Lava Cake (v well made!)

Overall the food was good. However, if you are looking for spicy food, this isn’t the place.

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food4
ambience4
service3
value4

 
 (San Francisco)·Dined on November 26, 2017

Quality seems to have dropped. Very limited vegetarian options (I ate chicken last time - which I liked more).

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food4
ambience5
service4
value3

 
 (New York Area)·Dined on November 22, 2017

Came here for my 27th birthday with eight other people and the food was absolutely delicious! Drinks were a little pricey but overall a great birthday dinner

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food5
ambience4
service4
value4

vip
 (San Francisco)·Dined on November 18, 2017

Very good fusion Asian style leaning on “Singapore Straits” meaning it’s a mix of East Asian styles. Creative and tasty but a bit on the spicey side for me...however I doubt it’s too spicey for most folks...
Fun environment family friendly yet active bar ...

Tags: Disabled Access, Creative Cuisine, Hot Spot, Vibrant Bar Scene
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food5
ambience4
service4
value4

 
 (Central Coast)·Dined on November 18, 2017

Great place and fun because of the choices if music!

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food5
ambience4
service5
value4

vip
 (San Francisco)·Dined on November 17, 2017

While the food was pretty good, the ambience is pretty noisy and the service is pretty bad. It’s really good for late night drinks and socializing at the bar and hopefully getting lucky!

Tags: Happy Hour, Late-night Find, Vibrant Bar Scene
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food4
ambience3
service1
value2

vip
 (San Francisco)·Dined on November 11, 2017

Great meal and cocktails! And dessert was even better!!

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food5
ambience4
service5

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