We were not seated at the reserved time and manager seems to be cold and has attitude . Not helpful Z very surprised as we do there all the time and usually very helpful staff .
Food is ok and they forgot 3 dishes and never brought it .. our server is polite and helpful.
Very disappointed today
We had to repeatedly ask for our food as it never got delivered to our table.
It was Valentine’s Day and we wanted to make it special. The food was alright and the ambiance was ok. There were a lot of people out for the special night and it was a little too crazy and overwhelmed. It was cold out last night but it was cold inside the restaurant as well even though there were a lot of people.
Overall the experience was alright.
The best desert on the menu was the Lava cake. It was da bomb!
We were seated on the outside patio which was not romantic at all for a Valentine's Day date. It happened to be cold that night and the patio heater didn't do anything to keep your feet warm at all. The busboys kept putting the food out like appetizers and main entree at the same time. I have to ask if we can have our appetizers first and we'll let them know when we're done with the appetizers. The table was too small for all the food we ordered. I was afraid some of the plates was going to fall down. The dessert came very late and would have been better eaten with a spoon instead of a fork since it was a mango pudding !!!!
It’s Valentine’s Day and they didn’t even offer dessert. We asked for the check since we waited and waited for someone to show up. And they gave it to us right away without even asking us if we cared for dessert. Second visit to this restaurant and it was worse than the first time. Zero for service, heavily under staffed.
Valentines dinner date. First time dining here. Hostess sat us in the rear banquet room next to 4 obnoxious teens on a double date and a handicapped person who had issues feeding himself. Food was average at best. Coconut shrimp fried rice and lemongrass beef was very bland. Ambiance was poor. Many far better dining options in the area
1.We keep getting other people’s food sent to our table.
2.Our food came out one dish at a time.
3. We cancelled our appetizer because the dinner started coming in before....no apology for that.
4. The actual table was like cheap folding poker table
5. Again no apology was offered, even after I complained.
6. I felt like I was being rushed out so that they put another customer on that cheap table with those cheap white plastic dirty patio chairs.
I will never eat there again, it is not worth it all.
Service was terrible! Took forever for someone to come and ask for our drinks! Then a long time passed before they came to take orders.
For some reason they brought the Appetizer AFTER the main course. Then when my wife asked for tissue it took them forever to bring it. When I asked for the check the waiter said he will be right back, 10 minutes later he came back and asked if we are interested in desserts. I had to remind him that I had already asked for the check! Overall food was OK but service was terrible!
Too dark can’t see the menu
Hostess were extremely rude. I had requested an indoor seat but was placed right next to open patio. When requested to move as there were several empty tables, she looked past me and didn’t even bother relying to my query.
Food was hastily prepared.. Not very tasty
Horrible service - each appetizer and main entrees came separately - and only after prompting / reminding server
The food & music was great! The only complaint we had was that it was so dark in the restaurant that we could not see our food. We had to ask our poor server for multiple candles & at one point, we used the lights on our cell phones. You can achieve or set a "mood" with a little bit more light. Don't turn the lights all the way on, but try to dim them at least. Thank you!
I organized the lunch for my friends to come together and planned to pay for the lunch. When the waitress came over the first time, I specifically told her I would pay for the whole group. At the end, she took my wife's credit card to the computer terminal, then one of my friends gave her his credit card and she just charged his card instead of my wife credit card. I am not happy she just did that without letting us know.
My 16 year olds loved that they were given a wine list!
Said it was too loud for a date, though. 16 year olds said this. 16 year olds.
overall the manager did her best to make the exp. the best she could, but we had a reservation for 8:45pm, were not seated till 9:23...further more our server didn't come greet us until another 10 minutes. they tried to make a excuse about a shift change which ovi was a lie as they were getting ready to close the kitchen shortly. I own a few restaurants myself in Sf bay area so i know how situations should be dealt with. Other than that the place is beautiful and the food is great, i might go back but never for food/reservation
Food was good but a very westernized version of the Asian cuisine it was named after. Example, the Beef Rendang, Which is popular in Singapore, Malaysia, and Indonesia was lacking the traditional spices and served on mashed potatoes.
I took several highschool boys to celebrate my son’s birthday. Everyone loved the food and atmosphere. We will be back.