Straits Restaurant - Santana Row
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Nice trendy setting . Good food and drinks . Service was slow . Had to flag down the server to order and also for water refills and the check .
We have been to the restaurant several times, and found the service lacking - but the convenience and food prompted us to come back again .... This time around the service was so terrible that our party of 5 had to walk out after 30 minutes and go to another restaurant nearby. Don’t think ghat we are coming back here anytime soon.
Had a great happy hour with my sis
There was a lot of spicy items on the menu that was not noted as spicy. Might think of highlighting these somehow on the menu.
Service is great, really outstanding.
Excellent! great service and food, always return..
Excellent service and good food as well. Went there with kids for family reunion and had a blast.
The food was delicious and the server was very polite and upbeat. We very much enjoyed the experience!
Our waiter was attentive and friendly. The food was all delicious and flavorful.
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Level of service is amazing as always. Staff is knowledgeable about food allergies and will accommodate and double triple check. My family and I can always enjoy our food here without the worry of cross contamination. Many gluten free options!!
Straits is one of my favorite spots. You can always count on delicious meals and great drinks. The staff is always friendly and courteous.
I go there all the time with friends, business and family. Busy and noisy in the evenings. Much quieter at lunch. Always good.
The service was really slow and inaccurate. The waiter disappeared for a long time and only showed up to drop off the bill. We were going to order some desert, but he had already closed us out without asking and we didn't want to take a chance that ti would take another 30 minutes for the desert to show up.
It is Always Amazing here!!! Monique was Awesome! She had GREAT suggestions. We let her guide our choices. We had 3 different cocktails and 4 small shares. The ambiance and neighborhood energy is Great for Friday evening dining! There is even a DJ!
We sat on the patio in the front which was crowded with all the pedestrians. Awesome service!
Not the same as it used to be . Loud booming noise made it difficult to have a conversation. Cocktail drinks are now $14 which is excessive for what you get. Wait service was very good but food quality/quantity is just OK especially for the prices. Ordered the roti prata, samosas, and pork buns for appetizers and sea bass and buttered chicken for entries. Sauces were tasty but chicken was not moist.
The service and food was great. What I did like was the fact the a Hostess outfit was inappropriate for work. She had on a romper which it was obvious she was not comfortable in as she continued to pull and touch her bottom area. That was not sanitary and very inappropriate. She should have been sent home to change her clothes. It was rather disappointing and unsanitary.
The food seems to have gone downhill over the years. The stir fried noodles and curry were overly salty. Portions are small.
We sat down after we had an open table reservation. We were greeted by our server 20 min later and provided water another 20 minutes later.
All the plates and napkins were dirty and had to be sent back and the drinks were ok.
20 minutes later we left.
Music was way too loud. I had a headache by the time our entrees came out. Food good, especially dessert.
Been to Straits before. However, lately, their food quality has gone up several notches. Appetizers are great. Corn Fritters, Roti Prata, Basil Chicken are excellent. Street Noodles were awesome.
Great food, service and ambience . We had a great time 👍
The food was anywhere from good to excellent. Service was very attentive. Prices were little high for the portions but nothing extreme. I would go back again.
Great place for a work dinner and near shops and bars/restaurants. Love that the food is a mix of Asian fusion with Thai, Indian and other Asian influences.
A pleasant summer evening - we dined in the side patio and it was lovely. Toward the end of our dinner, the noise level did pick up, making it challenging to communicate then. Our Waiter Anne was wonderful and pleasant. She was helpful and make great recommendations. We enjoyed our meal a great deal. Will definitely go back again.
The quality and service have gone down immensely! The food was tolerable (not good in any way). Service was pathetic! We ordered 3 entrees and 2 of those came after 45 minutes of the first one (when we were almost done with the dinner and the place) ! The server had no idea what was ordered.
I asked for extra tofu - I was charged for extra tofu and the entree had total 4 pieces of tiny cubed tofu!!!!
Friends - There are much better restaurants now in Santana Row - skip Straits
Food is delicious and quantity is on the smaller side.
Server is very friendly but they seem understaffed. We finished 6 dishes of appetizer and still have not placed our order for entree.
Kitchen is fast, once we placed our order, food is served quickly.
The price is a bit high.
Glad they still serve authentic Singaporean dishes.
We definitely enjoyed excellent food and service at Straits!
La comida es deliciosa
I live the ambiance at Straights. My husband and I ordered the black pepper crab. It wasn’t fresh so it was extremely difficult getting the crab out of its shell and not worth the price for such a small amount. I never leave crab leftover because I love it so much but a seriously just quit trying after awhile. That kind of dulled the shine for me a bit. Maybe we’ll give it one more try?...
Food was fantastic and drinks were awesome. We would definitely go back again! Waiter was very helpful too and made it enjoyable.
Horribly slow and indifferent service on a night when there were more wait staff than patrons. We were seated for nearly 20 minutes before anyone even approached our table for our drink order. When our food came out, there were no plates or serving spoons so we had to flag someone down. They only brought plates, and after no one came with spoons for the dishes I had to get up and go to their wait station to get them myself. Ridiculous on a weeknight when they were mostly empty. Not going back!
Waited too long to get drinks in the bar and again it took forever to get a waiter to come to our dinner table.
We had a really bad experience. Service was really bad, we waited long time for anybody to even show up, the wine glasses were dirty, they gave us the wrong food and then changed it.
Horrible service. Bad management.
The server was great and the food also tasted good.
Terrible service and lack of respect for customers. They keep serving food up to the time they close, and they do not let you finish your dinner.
The lollipop chicken were raw and the waitress never came back to check on us.