Straits Restaurant - Santana Row

4.3
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1722 Reviews
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$30 and under
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Asian
Singapore for almost 200 years has been at the crossroads of Southeast Asia, where many cultures and nationalities live, work and more importantly, eat together. Singapore's cuisines logically reflect this cultural diversity. The four major culinary cultures -- Malaysian/Indonesian, Chinese, Indian and Nonya -- are in fact a blend of each other, creating a new cuisine that is unique and more complex in flavors and fragrances. Straits offers a menu that features the complexity of all these Singaporean cuisines in chef Chris Yeo's unique interpretation. This beautiful Santana Row location opened in January 2003.
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Private Dining

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What 1722 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.0
service
4.2
ambience
3.8
value
Noise · Moderate
83% of people would recommend it to a friend
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A
San Francisco
10 reviews
Dined 3 days ago
Overall5food5service5ambience5

It is nice when restaurants have a quiet eating area like Straits does. We ate outside so we could quietly talk with friends we don’t see that often. The side outside has good heaters.
We always get the wonderful small plates to get the many different flavors.

M
San Francisco
7 reviews
Dined 3 days ago
Overall3food3service2ambience3

service was mediocre that day! my food took awhile to show up!

CS
San Francisco
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

One of my favorite restaurants! I love the family style offerings.

Straits Restaurant - Santana Row
Responded 21 hours ago

Thanks for the review! We're so happy to hear that we could be a consistent place to fulfill your dining needs. We appreciate your business and look forward to serving you again soon!

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BC
1 review
Dined on February 15, 2020
Overall5food4service5ambience5

A couple of things that were negative out of an overall positive experience. The men's room was quite dirty. There was broken glass on the floor from before we arrived.

Straits Restaurant - Santana Row
Responded 7 days ago

Thank you for the review! While we're glad to hear that you had a pleasant overall experience, we'd like to apologize for the state you found the restroom in. If this happens again in the future, please let a staff member know and we'll be happy to fix the issue right away.

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o
San Francisco
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Valentine’s

Straits Restaurant - Santana Row
Responded 7 days ago

Thanks for stopping by! We're looking forward to your next visit.

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TO
San Francisco
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

I was late on Valentine’s Day and I called ahead of time to let them know I would be late. We were hesitating that our table would be given away but when we have arrived, they still took us in and reserve our table. We were really happy about it. The food was good! The Atmosphere was clean and enjoyable. I highly recommend this place for dinner dates and friendly environment. It was packed too and had good musics!

Straits Restaurant - Santana Row
Responded 7 days ago

Thank you for the review! We're so pleased to hear that we could make your Valentine's Day a special one. We appreciate your business and hope you'll visit us again soon! Pro-tip for future guests reading: PLEASE call in and let us know if you know you're running late so we can hold your table for you. Otherwise you have a 15 minute grace period from your original reservation time before we may give your table away based on availability.

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P
San Francisco
11 reviews
Dined on February 14, 2020
Overall1food2service1ambience3

Terrible experience overall on Valentine's day even after having a reservation specifically requesting for a indoor table for 3. The one star for the service is for the front desk staff, who gave away the tables to walk-in customers and asking us to adjust in some bar like seats (if that is even possible with a toddler) located in some dingy corner of the restaurant!! It is only after we displayed our annoyance, they gave us a 2 person table. The terrible experience continued - The food was ok, the server some of the orders mixed up. Horrible experience overall, don't intend on visiting again!

JH
San Francisco
1 review
Dined on February 14, 2020
Overall2food3service2ambience2

I think the prices were to high for small portions

Straits Restaurant - Santana Row
Responded 7 days ago

Thank you for stopping by! We're sorry you feel that way and would like to invite you to join us for Happy Hour for discounted drinks and small plates (Mondays 4PM-Closing & Tues-Fri 3PM-6PM)

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C
San Francisco
159 reviews
Dined on February 13, 2020
Overall3food2service5ambience4

Normally we have good meals here. This time the pad Thai was tasteless. Like really bad. (Lollipop and the tuna appetizers were amazing as usual.) Service by Christian was exceptionally great.

Straits Restaurant - Santana Row
Responded 7 days ago

Thank you for stopping by! While we are pleased to hear that Christian was able to provide you with exceptional service, we're sorry to hear that the pad thai didn't quite measure up and we'd like to let you know that we'll be passing this feedback along to our kitchen staff. We hope you'll visit again soon and give us another chance to make up for your most recent experience.

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K
Sacramento
8 reviews
Dined on February 1, 2020
Overall2food2service1ambience1

Noisy
Poor service
One of our orders never served
Food is served in piece meal fashion and not all at once.

Straits Restaurant - Santana Row
Responded on February 5, 2020

Thank you for stopping by. We'd like to apologize if your experience was anything less than outstanding. We hope you'll give us another chance to win you over sometime - Please let your server know that you would like your dishes to be served all at once next time, as we traditionally serve dishes family-style as they are finished being prepared.

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OT
Sacramento
1 review
Dined on January 26, 2020
Overall5food5service5ambience5

Great service and appetizing food. I would definitely go back again

Straits Restaurant - Santana Row
Responded on January 29, 2020

Thank you for stopping by! We're so glad you think so and we look forward to your next visit.

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u
Central Coast
10 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

EFG!! Excellent service, Fantastic food, Great vibe! Highly recommended dining experience... Do your taste buds a favor and have the garlic chicken!

Straits Restaurant - Santana Row
Responded on January 29, 2020

Thank you for your review! We're so excited to hear that you enjoyed your experience at our restaurant and hope we get a chance to serve you again soon.

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OB
Chicago
1 review
Dined on January 17, 2020
Overall1food5service1ambience1

Insanely slow service. One of the worst we’ve seen in a while, excellent food (the first fish they served us was way over cooked but they replaced it) the seating they gave us was close to the door and the door always was left open by the security detail outside making it a very cold and miserable experience to add to the excruciatingly slow service. Very disappointed with service. They wouldn’t switch us with another open table even after requesting. Sad because the food was really good.

OT
San Francisco
2 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Server was very nice and helpful.

Straits Restaurant - Santana Row
Responded on January 22, 2020

Thanks for the rating! If you have any feedback for us, please let us know. We'd love to hear from you!

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OT
1 review
Dined on December 31, 2019
Overall4food5service5ambience3

I know it’s because we went on New Year’s Eve, but we got seated outside near the door. Wouldn’t usually be a problem, but my husband’s chair kept getting hit by the door each time a server came through it. Simple solution, we moved the table about 6 inches and problem solved. Please don’t let the diner be the one to have to resolve it though. The food was great, though we got one meal before our second appetizer came. Drinks were tasty. Service was great as well.

Straits Restaurant - Santana Row
Responded on January 2, 2020

Thank you for dining with us! While we're glad that you enjoyed our dishes and drinks, we'd like to apologize to you and your husband for this incident. In the future, please let a server or manager know and we'll be happy to move the tables for you. We hope you'll visit us again soon!

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P
San Francisco
1 review
Dined on December 31, 2019
Overall4food5service5ambience4

Food was delicious and quickly served. Thank you for good service.

Straits Restaurant - Santana Row
Responded on January 8, 2020

Thank you for stopping by! We're so glad to hear that you enjoyed the dishes and service at our restaurant and we hope you'll visit us again soon.

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T
San Francisco
59 reviews
Dined on December 31, 2019
Overall5food5service5ambience4

Great good with many choices. Lovely seating outside if it's nice weather. Service was excellent.

Straits Restaurant - Santana Row
Responded on January 8, 2020

Thank you for the review! We're so pleased to hear that you enjoyed your experience at our restaurant and we hope to see you again soon.

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AP
Baltimore
10 reviews
Dined on December 30, 2019
Overall5food5service4ambience4

Excellent restaurant with unique Singaporean and Indian fusion. From raw bar, small plates and entrees, everything was very tasty and like I said unique. Service could have been better, but it was a busy night. The hostess and waitress were extremely friendly and accommodating, but the bus boys could have been more prompt especially with water given we ordered spicy dishes. But I don't hold anything against anyone at the restaurant, they were busy and treats us with warm friendly service with a smile.

Straits Restaurant - Santana Row
Responded on January 1, 2020

Thank you for dining with us! We appreciate your understanding of the slight lapse in customer service during our busy hours and we're so excited to hear that you enjoyed our dishes. We look forward to serving you again soon!

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KR
San Francisco
1 review
Dined on December 29, 2019
Overall3food4service2ambience3

The appetizers were very good. Great mixture of curry flavors reminded me of times in Malaysia and Singapore. The entree prawns were slightly over sauced but flavors were great. The one big negative was the service. Our waitress knew almost nothing about the menu and worse was nowhere to be seen when we sat waiting for plates to eat our main. Overall the service was not good which was too bad because the food is very good.

Straits Restaurant - Santana Row
Responded on January 1, 2020

Thank you for stopping by. While we are glad to hear that you enjoyed your meal, we'd like to apologize that this lapse in customer service occurred, and we want to let you know that we have passed it along to our team. We are actively working training our staff to provide a more positive experience for our guests and we hope you'll give us another chance to make up for your most recent experience.

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OT
New York Area
4 reviews
Dined on December 29, 2019
Overall4food4service3ambience4

I did not expect to have Singaporean food in Santana Row.
All we tried today were exactly same taste as they were in Singapore or Malaysia. Amazing!

Straits Restaurant - Santana Row
Responded on January 1, 2020

Thank you for dining with us! We are so pleased to hear that you enjoyed our authentic dishes and we hope you'll be back again soon to try some of our other offerings.

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B
San Francisco
1 review
Dined on December 28, 2019
Overall5food5service5ambience3

For a brunch to meet up with your bougie friends... go here!

Straits Restaurant - Santana Row
Responded on January 1, 2020

Thank you for stopping by! We're excited to hear that you enjoyed your last visit at our restaurant and look forward to serving you again soon.

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OT
1 review
Dined on December 22, 2019
Overall5food4service5ambience5

Family Xmas lunch

Straits Restaurant - Santana Row
Responded on January 1, 2020

Thanks for the rating! If you have any feedback for us, please let us know. We'd love to hear from you!

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s
San Francisco
2 reviews
Dined on December 20, 2019
Overall4food1service3ambience5

I have been coming here with friends since it opened many years ago… Tonight was the first night I had the worst food ever it was salty everything was very salty including my favorite dish beef Rendang. I hope this was a one time occurrence… I have always heard that it was hit or miss… First time all of our dishes were a miss. Extremely disappointed. The service was adequate and friendly. And it’s always loud here so nothing new.

Straits Restaurant - Santana Row
Responded on December 27, 2019

Thank you for the review. We'd like to apologize that you did not enjoy your most recent experience with us. We greatly value your feedback and are working hard to provide a better experience for our guests. We hope you'll give us another chance to win you over sometime.

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CA
San Francisco
6 reviews
Dined on December 18, 2019
Overall2food4service1ambience3

Our server was terrible. She did not come back to our table to check on us, after food arrived. I had to track her down more then once to get refills on our drinks. She was suppose to bring out desert for my wife b-day, and she did not do so. She was not pleasant , and acted like a total jerk. She seemed angry, and she was very unapproachable, like I said I had to get up from my table and track her down to get refills, on our drinks, including water. Super disappointed. Plus the restaurant was super cold inside. I purposely made a reservation with open table, so we would have a nice table, they insisted on sitting us by the door, and I asked to have a table in a different location. Food was ok, this is my 4th time dining at the restaurant, and my last time .

PC
1 review
Dined on December 7, 2019
Overall5food5service5ambience4

If you are looking for a quiet romantic dinner, its probably not the place to be. Each dish was delicious and prepared very well.

ED
1 review
Dined on December 7, 2019
Overall1food5service1ambience1

Horrible service and not a great venue. They also had a to of rules around bottomless mimosas and the menu.

OT
Dallas
8 reviews
Dined on December 6, 2019
Overall5food4service5ambience5

Cool vibe, good mean, great service 👍🏻

B
1 review
Dined on December 6, 2019
Overall5food5service4ambience5

Tried the famed laksa. Did live upto the expectations

R
Hawaii
70 reviews
Dined on December 5, 2019
Overall2food2service3ambience2

Too noisy. Couldn’t have conversation at all. Food too spicy.

Straits Restaurant - Santana Row
Responded on December 27, 2019

Thank you for the review. We'd like to apologize if your recent experience was anything less than outstanding. We hope you'll give us another shot to win you over sometime with some of our other offerings.

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DV
New York Area
3 reviews
Dined on December 4, 2019
Overall4food4service5ambience4

I actually went back the following day, I really like the place. The meat quality could be a bit better but I would return again when I’m back in the area. Service and all was great.

AM
San Francisco
31 reviews
Dined on November 29, 2019
Overall5food5service5ambience4

Very good food as usual. Loud music on weekend nights which is nice if you like it.

SO
San Francisco
1 review
Dined on November 26, 2019
Overall5food5service5ambience5

everything was tasty. ordered many drinks from the bar, spectacular! It was a rainy day so the dining area wasn't opened up, but was very cozy!

OT
Sacramento
3 reviews
Dined on November 23, 2019
Overall5food4service4ambience5

It was overall a very nice experience! I had the lamb it was slightly spicy and deep with flavor. My boyfriend had the beef with polenta and it was also very good! We also had an order of oysters - this is what threw me off. I’ve never had them like this, they weren’t my favorite metallic after taste and some were gritty (sandy?) my boyfriend had no problem with them but I didn’t like them. Other then this, I had a wonderful time - great hosts and waiters. Very clean and efficient! Would definitely come back.

MA
San Francisco
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Great food, good service and kudos for the music entertainment provided by DJ Aaron !

VH
San Francisco
3 reviews
Dined on November 8, 2019
Overall3food3service3ambience3

Great place to get together for happy hrs!

CT
1 review
Dined on November 5, 2019
Overall5food5service5ambience5

Awesome ambient with cheerful waiters. What can we ask for more on the quality of the food as it was simply superb

OT
San Francisco
10 reviews
Dined on November 4, 2019
Overall5food5service5ambience5

Great service! Mondays are Happy Hour All day which is Awesome. Plus we were able to watch NFL with Great music and Delicious food 🙌🏽💗

MJ
1 review
Dined on October 26, 2019
Overall3food3service1ambience1

20 minutes before we got our drinks. 30 minutes before we got our food. What’s with the loud club music?! The food was meh. Not bad but not special for the price.

NC
Central Coast
6 reviews
Dined on October 26, 2019
Overall4food4service2ambience3

Food is ok. You are paying for location and energetic vibe. Volume is high. Not family friendly as no diaper changing station in restaurant bathroom. Hard to get highchairs though I requested it.

s
New York Area
2 reviews
Dined on October 25, 2019
Overall3food5service1ambience4

Great food. Worst service I have experienced in a while. Disappointed.