Straits Restaurant - Santana Row
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Very noisy and almost obnoxious atmosphere. Food was decent if you like spicy. Service was adverage. Sat us outside on a cool and windy day, and yet didn't have propane for the heaters. Went to celebrate a milestone birthday won't be returning anytime soon.
Awesome place to hangout with friends or colleagues or even go for a date. A must-try for everyone.
Food was amazing!
Okay! Great service. Blue rice is wired. The calamari was excellent. Wait staff were on their toes.
Thanks for stopping by! We're glad to hear you enjoyed your experience with us and we hope to see you again soon.
This restaurant tries to be trendy. But lots of details totally missed the mark.
One example. I ordered a hot green tea. It came with a teapot with a mug and teabag. I needed to put the teabag in the water myself. That’s not a big deal. But the water in the teapot was just lukewarm. $3 for this.
Thanks for stopping by! We'd like to apologize if your recent experience was anything less than outstanding. We hope you'll give us another shot to win you over sometime!
Very fun place to eat. Service was good. The naan bread was really good appetizer. Food was tasty.
Ambiance is definitely very nice. Good vibes across the restaurant. Cool and young. Our group was readily sat at our table. Overall, nice dining experience.
Thanks for stopping by! We're so pleased to hear that our staff could provide you with a pleasant dining experience and we hope you'll visit us again soon.
The food is good here but the management refuses to staff for the number of people present. The bar and wait staff are overwhelmed. We have eaten here many times and keep going back for the food. About 30% of the time the service is good. The music is really loud because they are catering to a crowd that looks at their phones through most of the meal, so no need to be able to hear each other. I am sure we will eat here again because we do like the food, and hopefully the owners will start paying attention to all the negative reviews on yelp, trip advisor, and open table.
Thank you for bringing these matters to our attention. We're sorry if your dining experience was anything less than outstanding. We are always doing our best to refine and improve our offerings and practices, so feedback like this is critical for us. We'll be passing this along to our team and we hope you'll give us another chance in the future.
It is nice when restaurants have a quiet eating area like Straits does. We ate outside so we could quietly talk with friends we don’t see that often. The side outside has good heaters.
We always get the wonderful small plates to get the many different flavors.
Thanks for stopping by! We're so pleased to hear that you enjoyed your dining experience at our restaurant and we hope you'll visit us again soon.
service was mediocre that day! my food took awhile to show up!
Thanks for stopping by! We'd like to apologize for the lapse in service that occurred and we will continue to work with our staff to make sure that guests are being attended to promptly. We hope you'll give us another chance sometime in the future.
One of my favorite restaurants! I love the family style offerings.
Thanks for the review! We're so happy to hear that we could be a consistent place to fulfill your dining needs. We appreciate your business and look forward to serving you again soon!
This used to be our go to place but the service has really deteriorated so it’s no longer an enjoyable experience.
A couple of things that were negative out of an overall positive experience. The men's room was quite dirty. There was broken glass on the floor from before we arrived.
Thank you for the review! While we're glad to hear that you had a pleasant overall experience, we'd like to apologize for the state you found the restroom in. If this happens again in the future, please let a staff member know and we'll be happy to fix the issue right away.
Thanks for stopping by! We're looking forward to your next visit.
I was late on Valentine’s Day and I called ahead of time to let them know I would be late. We were hesitating that our table would be given away but when we have arrived, they still took us in and reserve our table. We were really happy about it. The food was good! The Atmosphere was clean and enjoyable. I highly recommend this place for dinner dates and friendly environment. It was packed too and had good musics!
Thank you for the review! We're so pleased to hear that we could make your Valentine's Day a special one. We appreciate your business and hope you'll visit us again soon! Pro-tip for future guests reading: PLEASE call in and let us know if you know you're running late so we can hold your table for you. Otherwise you have a 15 minute grace period from your original reservation time before we may give your table away based on availability.
Terrible experience overall on Valentine's day even after having a reservation specifically requesting for a indoor table for 3. The one star for the service is for the front desk staff, who gave away the tables to walk-in customers and asking us to adjust in some bar like seats (if that is even possible with a toddler) located in some dingy corner of the restaurant!! It is only after we displayed our annoyance, they gave us a 2 person table. The terrible experience continued - The food was ok, the server some of the orders mixed up. Horrible experience overall, don't intend on visiting again!
I think the prices were to high for small portions
Thank you for stopping by! We're sorry you feel that way and would like to invite you to join us for Happy Hour for discounted drinks and small plates (Mondays 4PM-Closing & Tues-Fri 3PM-6PM)
Normally we have good meals here. This time the pad Thai was tasteless. Like really bad. (Lollipop and the tuna appetizers were amazing as usual.) Service by Christian was exceptionally great.
Thank you for stopping by! While we are pleased to hear that Christian was able to provide you with exceptional service, we're sorry to hear that the pad thai didn't quite measure up and we'd like to let you know that we'll be passing this feedback along to our kitchen staff. We hope you'll visit again soon and give us another chance to make up for your most recent experience.
One of our orders never served
Food is served in piece meal fashion and not all at once.
Thank you for stopping by. We'd like to apologize if your experience was anything less than outstanding. We hope you'll give us another chance to win you over sometime - Please let your server know that you would like your dishes to be served all at once next time, as we traditionally serve dishes family-style as they are finished being prepared.
Great service and appetizing food. I would definitely go back again
Thank you for stopping by! We're so glad you think so and we look forward to your next visit.
EFG!! Excellent service, Fantastic food, Great vibe! Highly recommended dining experience... Do your taste buds a favor and have the garlic chicken!
Thank you for your review! We're so excited to hear that you enjoyed your experience at our restaurant and hope we get a chance to serve you again soon.
Insanely slow service. One of the worst we’ve seen in a while, excellent food (the first fish they served us was way over cooked but they replaced it) the seating they gave us was close to the door and the door always was left open by the security detail outside making it a very cold and miserable experience to add to the excruciatingly slow service. Very disappointed with service. They wouldn’t switch us with another open table even after requesting. Sad because the food was really good.
Server was very nice and helpful.
Thanks for the rating! If you have any feedback for us, please let us know. We'd love to hear from you!
I know it’s because we went on New Year’s Eve, but we got seated outside near the door. Wouldn’t usually be a problem, but my husband’s chair kept getting hit by the door each time a server came through it. Simple solution, we moved the table about 6 inches and problem solved. Please don’t let the diner be the one to have to resolve it though. The food was great, though we got one meal before our second appetizer came. Drinks were tasty. Service was great as well.
Thank you for dining with us! While we're glad that you enjoyed our dishes and drinks, we'd like to apologize to you and your husband for this incident. In the future, please let a server or manager know and we'll be happy to move the tables for you. We hope you'll visit us again soon!
Food was delicious and quickly served. Thank you for good service.
Thank you for stopping by! We're so glad to hear that you enjoyed the dishes and service at our restaurant and we hope you'll visit us again soon.
Great good with many choices. Lovely seating outside if it's nice weather. Service was excellent.
Thank you for the review! We're so pleased to hear that you enjoyed your experience at our restaurant and we hope to see you again soon.
Excellent restaurant with unique Singaporean and Indian fusion. From raw bar, small plates and entrees, everything was very tasty and like I said unique. Service could have been better, but it was a busy night. The hostess and waitress were extremely friendly and accommodating, but the bus boys could have been more prompt especially with water given we ordered spicy dishes. But I don't hold anything against anyone at the restaurant, they were busy and treats us with warm friendly service with a smile.
Thank you for dining with us! We appreciate your understanding of the slight lapse in customer service during our busy hours and we're so excited to hear that you enjoyed our dishes. We look forward to serving you again soon!
The appetizers were very good. Great mixture of curry flavors reminded me of times in Malaysia and Singapore. The entree prawns were slightly over sauced but flavors were great. The one big negative was the service. Our waitress knew almost nothing about the menu and worse was nowhere to be seen when we sat waiting for plates to eat our main. Overall the service was not good which was too bad because the food is very good.
Thank you for stopping by. While we are glad to hear that you enjoyed your meal, we'd like to apologize that this lapse in customer service occurred, and we want to let you know that we have passed it along to our team. We are actively working training our staff to provide a more positive experience for our guests and we hope you'll give us another chance to make up for your most recent experience.
I did not expect to have Singaporean food in Santana Row.
All we tried today were exactly same taste as they were in Singapore or Malaysia. Amazing!
Thank you for dining with us! We are so pleased to hear that you enjoyed our authentic dishes and we hope you'll be back again soon to try some of our other offerings.
For a brunch to meet up with your bougie friends... go here!
Thank you for stopping by! We're excited to hear that you enjoyed your last visit at our restaurant and look forward to serving you again soon.
Family Xmas lunch
Thanks for the rating! If you have any feedback for us, please let us know. We'd love to hear from you!
I have been coming here with friends since it opened many years ago… Tonight was the first night I had the worst food ever it was salty everything was very salty including my favorite dish beef Rendang. I hope this was a one time occurrence… I have always heard that it was hit or miss… First time all of our dishes were a miss. Extremely disappointed. The service was adequate and friendly. And it’s always loud here so nothing new.
Thank you for the review. We'd like to apologize that you did not enjoy your most recent experience with us. We greatly value your feedback and are working hard to provide a better experience for our guests. We hope you'll give us another chance to win you over sometime.
Our server was terrible. She did not come back to our table to check on us, after food arrived. I had to track her down more then once to get refills on our drinks. She was suppose to bring out desert for my wife b-day, and she did not do so. She was not pleasant , and acted like a total jerk. She seemed angry, and she was very unapproachable, like I said I had to get up from my table and track her down to get refills, on our drinks, including water. Super disappointed. Plus the restaurant was super cold inside. I purposely made a reservation with open table, so we would have a nice table, they insisted on sitting us by the door, and I asked to have a table in a different location. Food was ok, this is my 4th time dining at the restaurant, and my last time .
If you are looking for a quiet romantic dinner, its probably not the place to be. Each dish was delicious and prepared very well.
Horrible service and not a great venue. They also had a to of rules around bottomless mimosas and the menu.
Cool vibe, good mean, great service 👍🏻
Tried the famed laksa. Did live upto the expectations
Too noisy. Couldn’t have conversation at all. Food too spicy.
Thank you for the review. We'd like to apologize if your recent experience was anything less than outstanding. We hope you'll give us another shot to win you over sometime with some of our other offerings.
I actually went back the following day, I really like the place. The meat quality could be a bit better but I would return again when I’m back in the area. Service and all was great.
Very good food as usual. Loud music on weekend nights which is nice if you like it.
Straits Restaurant - Santana Row offers takeout which you can order by calling the restaurant at (408) 246-6320.
Straits Restaurant - Santana Row is rated 3.9 stars by 1732 OpenTable diners.