Everything was AWESOME!! We will continue to come for dinner

Dinner was wonderful as always as was the service.

The most disappointing experience we have had in a while. The food was very good, but we were treated as though we were an inconvenience from the time we arrived. I understand that you love to cater to the locals, and I think that it is a great idea to know your customers, but if you expect New locals, don't treat them as you treated our party, especially if you want them to return. I assume because i had on shorts and didn't "look" like i could afford to be there, i guess that there was no need to treat us well. The service was poor, we were charged a higher price than we were told, and when we spoke to the manager, she also didn't seem to care if we come back in the future. Also, i noted on the reservation that we had a birthday in our group, but no one asked who or if we wanted anything special for that occasion. I dont ever complain, but i will never recommend Stonewood to anyone. The only thing that i can say positive is that the food was very good. Treat all of your guests as though they are they are the only ones you have in the restaurant. Maybe just a little customer service training.

We have always had good experiences at Stonewood. This past Saturday was not normal. We had a reservation at 6:15 and didn't get seated until almost 6:30. The waitress took another 10 mins to take our drink order and then brought the wrong drinks. It took forever to get our food but at least it was good. This hasn't been our usual experience at SW so we will come back but it was certainly a tough night for them.

We have been going to Stonewood Grill Heathrow for twenty years and have always had excellent meals and service. What sets Stonewood Grill Heathrow apart from other good restaurants in the area is the forever changing seasonal menu. Always adding new items on a quarterly basis makes the visit interesting. To top things off, they still have their best dessert on the menu, which is Florida Orange Cake. Our favorite restaurant in the area.

Servers are friendly and the kitchen is spec every time. it's one of the few places I can get a rare steak cooked perfectly every time!

Nicely decorated location, friendly staff, good food and wine; thought some of the wines were a bit overpriced though. The Bruchetta appertizer was really, really good, could have made a meal out of that easily.

Favorite local spot for great food and drinks. Always a fun time.

Service was a bit below average. Has to ask for things multiple times.

My girlfriends and I met for dinner and had a great time. Lucky for us it was Wine Down Wednesday and we enjoyed a couple of nice glasses of wine at a very reasonable price. Jazmine was our server and was amazing! From recommendations to her attentiveness. I had the bacon-wrapped scallops and they were delish! My friends had the Salmon Poke Bowl and Grilled Pork Sirloin. Everyone was very happy with their choices. We were too full for dessert, but the lemon cannolis on the menu looked awesome. Management stopped by our table several times to check on us. Overall, our night out was a success!!!

Great waiter and the food was perfect. Every meal i get here is fantastic!!

Great food is always and awesome service!!!!!!!!!!

Best “smart casual” restaurant in Lake Mary, always satisfied with both the service & menu items

Food was average and not very flavorful. Prime rib was over cooked. Service was slow.

Always a great Dining experience. The food and service is the best in town!

Just ok, had a 6:30 reservation and when we got there said gotta wait another 20min for them to clean a table ???

Another great evening at Stonewood.
Excellent service, delicious meals and cozy atmosphere. Thank you. We will be back soon.

Great place to meet after a meeting. The food was really good and served promptly. Waiter was excellent!

Delayed our time. We had to wait an extra hour to get seated. Just to get seated.

Had a reservation at 7:45pm. Did not get a table until 9:25pm and food until almost 10pm. Definitely will not make reservation there again.

I know it was Valentine’s Day but after making reservations still waited a half hour to sit- after taking our order we never saw our waiter until after we got our food which was another hour also no bread or water refill for an hour! Heard they were letting walking in and the kitchen was jammed because if all the take outs. I’m an regular diner here and it’s the first time it was this bad-

Service was not good.
I have been to the ST in Ormond Beach and it was great. First time at Heathrow location and I was disappointed with the service.

Valentine’s

We made reservations for 4:30 for a Valentines Day dinner. The restaurant was busy upon arrival and there were people waiting to be seated who apparently had no reservations. We were seated immediately and it wasn’t long until our server Alexia greeted us and took our drink order. We did not order appetizers. For our dinner entree I ordered a filet and backed potato, and my wife ordered the catch of the day (swordfish) with a salad and baked potato. I ordered my filet medium rare and it was probably slightly undercooked, but the beef was flavorful and tender. My wife said her swordfish was the best she’s had. Alexia was very attentive throughout our meal keeping our water glasses full. We each had two glasses of house cab wine with dinner which was very responsibly priced. It’s been quite a while since we’ve eaten at this restaurant. All and all we had a very good experience and will definitely return.

Outstanding service, great food and wonderful environment. Highly recommend this restaurant.

Valentines dinner, they were swamped. They did their best, in thw end it was a very positive experience.

Had reservations for 6:45 and wasn’t seated until 7:45. Then took another 30 min to just get drinks. Food arrived at room temperature.

in their defense, it was February 13, Saturday night. But they overbooked their reservations and missed the boat on having enough staff. tables were not being bussed quickly to accommodate the the fact that they were almost 45 minutes behind on reservations. They were taking walk ins prior to seating reservations and we saw 2 people literally yelling at the host staff.
The bar had 2 bar tenders that were doing the best they could, and since we sat there for nearly an hour waiting to be seated, we got to see a lot! There was a reluctant bar back that would wander in and out occasionally but would not make eye contact and maybe slowly washed a couple of glasses now and then. We got one drink, and no one came back to offer a second and it was impossible to get anyone's attention.

Once seated, it took an equally long amount of time to get our drinks, I know it was the server, and not the bar because my ice was almost completely melted. Ordered an entree and a Cesar salad I finally asked about my salad since it had been so long and the server brought it immediately , must have been sitting right there waiting for a while. Immediately after getting my salad our entrees arrived. They came out fine and the bill was delivered promptly. of course. Maybe we'll try again on a normal evening, but it will be awhile since this was my 3rd attempt here and all 3 were mediocre at best.

We made a reservation, I figured it would be a little late because of Valentine’s weekend but we waited a extra hour !
And the waitress was so busy we had to remind her more than once for drinks.

Outstanding service and good food choices prepared well. Booths are well divided and make for comfortable dining at a distance.

Been here many times. Tonight was awesome. Service from Scott excellent. Food timing excellent. Food quality excellent. Temperature excellent. Taste excellent. Need I say more?

I take our management team here every year for dinner and it is always good. This year was no exception. Our server Robyn was exceptional too! Thank you.

Great spot for a nice night out. New York strip was excellent and Jodi was a great server

Always great! Everything!

Dinner was great but the bar noise was very loud in the dining room which is not usually the case. There must have been a party going on. They were also understaffed which we have never noticed before. The manager came by a couple of times to check on us which was appropriate.

Food was nothing special for the price. Service was terrible. Had to ask a passing waiter for refills, etc. on more than one occasion. I had the prime rib and my wife had a grilled chicken salad. Go to FishBones right down the street instead.

Food was mixed. Some was great and balance was over cooked. Drinks were mediocre. Our waiter, Scott, was very good.

We went for NYE had an amazing dinner our server was so great! Love this place ❤

Good food, but bar area was Very crowded. Next time won’t sit in that area

Stonewood is always consistent with food and great service!