Stone Brewing - Napa
We were sat upstairs at the bar after requesting seats with a back. The ambiance upstairs at the bar left a lot to be desired. The food was good - we shared a brisket and sausage platter. I think the upstairs ambiance impacted our over all experience the most and left much to be desired.
The burger was pretty good but it was not the best burger I have ever had. The best burger I ever had was at Stone Brewery in San Diego. This was not that. I was hoping for the same but a very different experience. Still good though.
More than one menu item not available
This is a great spot in Napa. The historical location and outside seating are great.
The only option to order is a paperless QR code on line menu. I understand that times have changed due to the pandemic but we could not make the app to work, nobody there to help us, no other option if app would not work, cannot see if order went through, difficult to figure out how to pay and when we got hold of the server to ask how to order, we got the response ‘everything works on the app’. Considering that the place has no parking, all the more that is frustrating that you will encounter the worst customer service there is in Napa. This place was in my bucket list since and it was soooo dissappointing that we had visitors from out of state experience this. I will never come back and will never recommend at the hotel where I work. Worst experience ever.
Little disappointed with the ordering process. All beers taste like IPAs, regardless of ales, lagers, etc. Bbq is okay, but this is the place for brews, not necessarily the food.
Great place to celebrate! We sat in the quieter area overlooking the river and had the area to ourselves
Incredibly pathetic customer service. Brought us to the table and said scan the bar code and order. No Wait Staff.
We were seated under the trees with a beautiful view of the river. You order via the QR code. Food and drinks come really quickly.
I’m so glad they put the impossible burger back on the menu!
Nice location and great view from upstairs. The food was not that great I had hoped for a better BBQ meal. Was a little disappointed in the lack of options. Other members of my party drank the beer and enjoyed it! Its unfair to comment about the service, they were short staffed, and as patrons, we just need to be more patient. The servers were very nice, just very busy, even with a small crowd. Thanks!
An space. Would have been a better experience if the reservation wasn’t so late. We were rushed through dinner and some of the items were cold like the mac and cheese. Pretzel is a must for sharing item with friends at the table while you enjoy some beverages.
Good bbq … good beer…. QR menu , all transactions done on line ( order, pay), minimal interaction with employees…..
The Covid protocols have completely diminished all customer service. You are seated, told to access menu via QR code. Totally fine….but then you place your order online and pay online and asked to TIP at same time BEFORE food even comes out. Not one employee came to check or even tell us water was also self serve. After we sat for about 28 minutes (no drinks or water) my husband went to the bar to ask a server if they got our order. Turns out it didn’t go through. Bartender was cool and placed order for us at that point. Food came including dessert. So dessert sat there while we ate. We had high hopes for this place. Seemed like a cool ambience. Cool bbq menu. But man, if we wanted to place an order online we would have done that for take out not dine in service. They really need to think through those procedures. It felt like a big let down. Most likely won’t return.
Great food, great beers and the hospitality was amazing!! Will be back next time we are in Napa!!! Asian coleslaw was the best side!
The Ribs and the house made BBQ sauce are the highlight! Would highly recommend this place. Michelada is soooo good!
Everything is done through the phone, even a glass of water. They do deliver it to the table but just strange how little interaction with staff. I'm 60 so maybe I just don't get it.
Great spot for lunch and a great beer in Napa! Loved sitting outside in the beer garden. Mac and cheese was amazing.
Both orders incorrect, zero staff interaction after food was brought to table. Staff member walked by, reached over me , grabbed my empty glass and walked away. Not typical Stone experience.
Even though my reservation was not showing in their computer system, they made sure to seat us, even before I showed them my confirmation email. The food was good and came out quickly. The drinks were good and staff were knowledgeable about their menus items. Staff regularly checked to see if things were good or if we needed anything.
It was such an amazing experience. The service was super fast. They have this amazing thing where you order and pay on this website and it’s super fast. The second you order it, you get it in less than 5 minutes. I was so impressed. My husband and I went for our anniversary and we plan on coming back.
Menus was very limited. Almost all items out of stock
Our visit was not a good one... Starting with the death metal music playing in the bathroom so loud you wanted to cover your ears, contributing with a BBQ place that has only pulled pork that is dry and brisket that is, well, old. I realize the pandemic had impacted everyone, but please have the basics. The servers did their best...
Nice view of the river. Sat outside. You order off an ap. Service was Lightning Fast!
Unfortunately the food quality was poor, we’ve been to this location pre-COVID and loved the food and experience but the current COVID experience it was very disappointing. The food was poor quality nothing special and very bland. Then there was zero service, ordered from our phones and not one server checked on us after delivering the food and drinks. I love Stone beer but won’t be returning for food anytime in the future.
Some really pretentious and rude people working at this place. Napa has so many amazing choices. Pick another. The location and view of the sunset are gorgeous. That’s the end of the good. Dirty tables, rude host, rude waitstaff, rude bartender zero service. Poor selection of food. Beer isn’t cold. Dirty restrooms with zero bath tissue. It’s obvious why they were not busy on a Sat night. Burgers were over cooked and dry. Fries were cold and over salted.
Our group of 6 had a nice dinner and delicious beer while vacationing in Napa. They were very accommodating for our group. We liked it so much we went back the next night. Great vibe and ambience near downtown Napa!
We had a great time! Everyone was super friendly and helpful. We ended up getting a growler and six crowlers.
They were out of many things on the menu. Brisket was dry, pork too fatty, beans were just plain beans. Mac and cheese and the big pretzel was the best! The service was not very good but we were in the far corner outside so maybe if we were closer to the building it would have been better.
An amazing place to enjoy the views and have great beer!
Small menu with 1/2 options missing
Food- okay, brisket sandwich came with almost only slices of fat, not meat. Brought us a second one that was meat but haphazardly thrown together.
Service- bad except for one server, had to ask for water through their app/in person 3+ time before we actually received any
We did not eat anything, wanted some appetizers veggies. Nothing caught our attention. Beers and service was amazing, loved the ambiance. Great Stone Building
Great location and general atmosphere. Upstairs is great when seated next to an open door facing the river. You can see parts of the River Walk and when the temperature is 80 outside there is a breeze through the open door that is great.
Hair in food, otherwise it was fine
It should be easier the next time but took time to figure out the new ordering system.
Love the building and location. The greeter and servers were extremely polite and helpful. Not so fond of having to enter my order and payment info into a separate app.
Only outdoor seating available. Limited menu from other locations
I liked the area and the building was beautiful, but we were sat so far off to the side in chairs basically on the ground. The service was quick but lacked human interaction. The food was ok (mac n cheese noodles were mush). I get the whole contectless ordering thing, but it made us feel rushed and honestly unwelcomed.
Closing early. Out of key menu items and routine beer selections. Key location. Nice people. Shortcomings probably a sign of the times.
This is a different experience. Think counter service but no counter. You have to use an web link to order. No server interaction. You even Oder water, silverware and napkins through the app interface. You prepay and gratuity of 20% is automatically added. The service reflects this fact. No water refills. Also, they had tons of alcohol choices but no non-alcoholic choices like tea, coke, sprite, or milk. This was odd. The vibe here is different and I appreciate what they are going for but it is not for me. Very utilitarian. The staff was friendly, just not attentive. This could be the future of dining. Think, they eliminate people all together and just have robots bring your food. This was not a satisfying experience for me. I will say that the food was good quality.
Stone Brewing - Napa offers takeout which you can order by calling the restaurant at (707) 252-2337.
Stone Brewing - Napa is rated 4.2 stars by 528 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.