Stone Brewing - Napa

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1. CH

   ChrisH

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on October 29, 2021

   overall5food5service5ambience5

   They closed permanently. When I arrived they were loading up. I was looking forward to doing a beer tasting to break up the wine in Napa. The gentleman in charge of wrapping up the closing of this location generously gave me some beer to sample back at my hotel. Love Stone as a brand and will visit them in their other locations the next chance I get. Very good customer service focus!

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2. M

   Mtman

   San Francisco

   1 review

   1.0

   1 review

   Dined on October 29, 2021

   overall1food1service1ambience1

   Restaurant closed down and didn’t notify us

   Report
3. D

   Debra

   Las Vegas

   72 reviews

   vip
   1.0

   72 reviews

   Dined on October 27, 2021

   overall1food1service1ambience1

   We didn’t have one we had reservations but the place was closed

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4. KB

   KellyB

   1 review

   5.0

   1 review

   Dined on October 23, 2021

   overall5food5service5ambience5

   Hostess was great and kept our table when late. Upstairs is the best!

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5. JC

   JenniferC

   San Francisco

   11 reviews

   vip
   5.0

   11 reviews

   Dined on October 20, 2021

   overall5food5service5ambience5

   The servers and upstairs beer tender were very attentive and helpful!

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6. d

   dorts

   San Francisco

   133 reviews

   vip
   2.0

   133 reviews

   Dined on October 17, 2021

   overall2food2service1ambience2

   just not the best place in town to take out of towners. It's far from a good experience. We sat at a cold, dirty table and were told to order from our phones. No one said hi, I would say it was 'industrial' eating/drinking. Yes, there aren't enough heaters so glad we came prepared. Thought it would be nicer. The bushes blocked our view. Can you imagine asking for silverware and napkins, can't you see there are four of us da. Are we going to eat our salad with our fingers. No music. We have been to Nashville, New Orleans, Athens GA, etc, just not the same. Move on. !!!

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7. L

   Lourdes

   Los Angeles

   1 review

   5.0

   1 review

   Dined on October 17, 2021

   overall5food5service5ambience5

   Service was good. Arrived earlier from reservation time and they accommodated us without a problem!

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8. KM

   KatrinaM

   San Francisco

   1 review

   4.0

   1 review

   Dined on October 16, 2021

   overall4food3service3ambience5

   They had limited staff and limited menu. Wonderful experience just not a fan of the phone menu.

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9. C

   Cindy

   Orlando

   10 reviews

   vip
   2.0

   10 reviews

   Dined on October 11, 2021

   overall2food4service1ambience4

   Disappointed in the ordering process. Don't like to have to use phone to do ALL ordering. The food was good.

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10. OT

    OpenTable Diner

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on October 11, 2021

    overall4food3service5ambience4

    Great venue. Our host was very kind and accommodating!

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11. OT

    OpenTable Diner

    San Joaquin

    3 reviews

    5.0

    3 reviews

    Dined on October 10, 2021

    overall5food5service5ambience5

    Great visit to Stone. We had a beautiful view of the river and the downtown lights. The food has really improved since our first visit right after opening. Really great time!

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12. SP

    SouthParkFoodie

    San Francisco

    64 reviews

    vip
    4.0

    64 reviews

    Dined on October 10, 2021

    overall4food3service3ambience4

    The building is beautiful, along with great outdoor dining along the river. As you would expect, excellent choice of beers. However, the food is marginal. Particularly the bbq dishes. We all thought the bbq meats (chicken, pork and brisket) were poorly cooked and not very tasty.

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13. b

    bunnye

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 9, 2021

    overall5food4service5ambience4

    Great and attentive service. Good food and beer selection

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14. KK

    KristinaK

    Sacramento

    1 review

    1.0

    1 review

    Dined on October 9, 2021

    overall1food2service1ambience5

    Made reservations for a nice table to take my husband on a special date and they tried to put us on a round table in the middle of the restaurant that seats 6 people. The only other option was a couch area with a small coffee table so we ended up taking that. Nobody explained that we have to order our food by ourselves on our phones and basically have no personal service. Even when trying to order with special instructions for the food it still came out wrong. The ambiance is very cute but horrible culture and experience for this place that could be great if they didn’t remove any kind of service and personal experience.

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15. NN

    NapaNative

    San Francisco

    7 reviews

    3.0

    7 reviews

    Dined on October 9, 2021

    overall3food4service2ambience3

    Had to ask three times for our forgotten appetizer - got it after our entrees and they didn’t even offer to comp it.

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16. JG

    JonG

    Indiana

    1 review

    5.0

    1 review

    Dined on October 6, 2021

    overall5food5service5ambience5

    We were very pleased. We loved the atmosphere. The beer and food were both great.

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17. ML

    MichaelL

    1 review

    4.0

    1 review

    Dined on September 30, 2021

    overall4food3service4ambience5

    I enjoyed it. Had great outdoor seating and contact less ordering system that let's you pay right away. Food was very quick. I would eat here again for sure.

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18. YH

    YulianaH

    Washington DC

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 26, 2021

    overall5food5service5ambience5

    Love the foods, service, ambiance!!!

    Report
19. PJ

    PJBlake

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 25, 2021

    overall3food2service3ambience4

    Didn't enjoy the order from your app experience initially. Dont like to work that hard and like to ask questions when I go out to eat. But maybe its something I could get used to. I enjoyed the beer I had, which was a hazy pale ale. The hamburger was very mediocre, which was disappointing, because I only eat hamburgers about once every sixth months and really want to enjoy a very good one. Buns fell apart and the meat had no flavor. My wife had same issue with hers. Cool place inside, but with the covid we sat outside. Ugly shrubs blocked our view of river and Napa. They should cut them down in my opinion.

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20. RP

    RichardP

    San Francisco

    8 reviews

    4.0

    8 reviews

    Dined on September 25, 2021

    overall4food5service4ambience5

    Really good ribs and the brisket sandwich wasn’t bad. Service was okay. Not a fan of tipping before getting food. Beer is good and the atmosphere is nice.

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21. US

    UsualSuspect

    San Francisco

    12 reviews

    vip
    3.0

    12 reviews

    Dined on September 24, 2021

    overall3food3service3ambience3

    Too bad they didn't pay their landlord rent money or they'd still be one of the good breweries with food to go to in Napa

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22. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on September 24, 2021

    overall3food3service5ambience3

    We were sat upstairs at the bar after requesting seats with a back. The ambiance upstairs at the bar left a lot to be desired. The food was good - we shared a brisket and sausage platter. I think the upstairs ambiance impacted our over all experience the most and left much to be desired.

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23. OT

    OpenTable Diner

    Tahoe

    1 review

    4.0

    1 review

    Dined on September 22, 2021

    overall4food4service4ambience5

    The burger was pretty good but it was not the best burger I have ever had. The best burger I ever had was at Stone Brewery in San Diego. This was not that. I was hoping for the same but a very different experience. Still good though.

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24. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on September 19, 2021

    overall1food2service1ambience4

    Rude staff More than one menu item not available

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25. JL

    JenniferL

    1 review

    5.0

    1 review

    Dined on September 18, 2021

    overall5food3service5ambience5

    This is a great spot in Napa. The historical location and outside seating are great.

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26. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on September 16, 2021

    overall1food3service1ambience2

    The only option to order is a paperless QR code on line menu. I understand that times have changed due to the pandemic but we could not make the app to work, nobody there to help us, no other option if app would not work, cannot see if order went through, difficult to figure out how to pay and when we got hold of the server to ask how to order, we got the response ‘everything works on the app’. Considering that the place has no parking, all the more that is frustrating that you will encounter the worst customer service there is in Napa. This place was in my bucket list since and it was soooo dissappointing that we had visitors from out of state experience this. I will never come back and will never recommend at the hotel where I work. Worst experience ever.

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27. K

    Kenzie

    Seattle

    9 reviews

    vip
    3.0

    9 reviews

    Dined on September 16, 2021

    overall3food3service3ambience3

    Little disappointed with the ordering process. All beers taste like IPAs, regardless of ales, lagers, etc. Bbq is okay, but this is the place for brews, not necessarily the food.

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28. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 11, 2021

    overall5food5service5ambience5

    Great place to celebrate! We sat in the quieter area overlooking the river and had the area to ourselves

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29. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 11, 2021

    overall1food2service1ambience1

    Incredibly pathetic customer service. Brought us to the table and said scan the bar code and order. No Wait Staff.

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30. S

    Sookiez

    San Francisco

    78 reviews

    vip
    5.0

    78 reviews

    Dined on September 10, 2021

    overall5food4service5ambience5

    We were seated under the trees with a beautiful view of the river. You order via the QR code. Food and drinks come really quickly. I’m so glad they put the impossible burger back on the menu!

    Report
31. KS

    KarenS

    San Francisco

    12 reviews

    vip
    3.0

    12 reviews

    Dined on September 10, 2021

    overall3food2service3ambience3

    Nice location and great view from upstairs. The food was not that great I had hoped for a better BBQ meal. Was a little disappointed in the lack of options. Other members of my party drank the beer and enjoyed it! Its unfair to comment about the service, they were short staffed, and as patrons, we just need to be more patient. The servers were very nice, just very busy, even with a small crowd. Thanks!

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32. SS

    StephanieS

    Hawaii

    6 reviews

    3.0

    6 reviews

    Dined on August 26, 2021

    overall3food3service3ambience5

    An space. Would have been a better experience if the reservation wasn’t so late. We were rushed through dinner and some of the items were cold like the mac and cheese. Pretzel is a must for sharing item with friends at the table while you enjoy some beverages.

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33. ES

    EcwSr

    San Francisco

    65 reviews

    vip
    4.0

    65 reviews

    Dined on August 22, 2021

    overall4food4service3ambience3

    Good bbq … good beer…. QR menu , all transactions done on line ( order, pay), minimal interaction with employees…..

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34. OT

    OpenTable Diner

    Seattle

    3 reviews

    3.0

    3 reviews

    Dined on August 15, 2021

    overall3food3service1ambience4

    The Covid protocols have completely diminished all customer service. You are seated, told to access menu via QR code. Totally fine….but then you place your order online and pay online and asked to TIP at same time BEFORE food even comes out. Not one employee came to check or even tell us water was also self serve. After we sat for about 28 minutes (no drinks or water) my husband went to the bar to ask a server if they got our order. Turns out it didn’t go through. Bartender was cool and placed order for us at that point. Food came including dessert. So dessert sat there while we ate. We had high hopes for this place. Seemed like a cool ambience. Cool bbq menu. But man, if we wanted to place an order online we would have done that for take out not dine in service. They really need to think through those procedures. It felt like a big let down. Most likely won’t return.

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35. AH

    AnnH

    Kansas City

    1 review

    5.0

    1 review

    Dined on August 13, 2021

    overall5food5service5ambience5

    Great food, great beers and the hospitality was amazing!! Will be back next time we are in Napa!!! Asian coleslaw was the best side!

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36. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 9, 2021

    overall5food5service5ambience5

    The Ribs and the house made BBQ sauce are the highlight! Would highly recommend this place. Michelada is soooo good!

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37. RR

    RudyR

    New England

    13 reviews

    vip
    1.0

    13 reviews

    Dined on August 8, 2021

    overall1food1service1ambience4

    Everything is done through the phone, even a glass of water. They do deliver it to the table but just strange how little interaction with staff. I'm 60 so maybe I just don't get it.

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38. K

    Katherine

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on August 7, 2021

    overall5food5service5ambience5

    Great spot for lunch and a great beer in Napa! Loved sitting outside in the beer garden. Mac and cheese was amazing.

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39. BG

    BrianG

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on August 4, 2021

    overall3food4service1ambience3

    Both orders incorrect, zero staff interaction after food was brought to table. Staff member walked by, reached over me , grabbed my empty glass and walked away. Not typical Stone experience.

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40. OT

    OpenTable Diner

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2021

    overall5food5service5ambience5

    Even though my reservation was not showing in their computer system, they made sure to seat us, even before I showed them my confirmation email. The food was good and came out quickly. The drinks were good and staff were knowledgeable about their menus items. Staff regularly checked to see if things were good or if we needed anything.

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